Many employees not wearing their face mask correctly....were down on their neck and mouth and leaving their nose totally uncovered...UNLIKE THE EMPLOYEES AT WEGMANS UP THE STREET. When I pointed this out to a cashier, she laughed and thought she was funny. Ugh

Be careful and look at expiration dates if you shop here. Many expired items in the raw meat section

Terrible service. Can’t cut cold cuts properly or as instructed. No one to help in any of the departments after 6pm. Prices are higher than Wegmans. I don’t know why I come back here. It’s like they don’t want you to come back.

Manager Rick, needs some serious etiquette training. My 16 year old special needs son called this manager to ask about his schedule because he was slightly confused regarding his shifts.My son was spoken to ( on speaker phone ) in the most degrading and unprofessional manner I have ever heard. Well be following up with corporate and our attorney Rick! Good luck!

Jacob the customer service worker is super friendly and helpful. Thank you so much for your service!

Store is nice and big. Large varieties of items. When I was shopping I noticed the floor was dirty in the produce department.

2 females working at the bakery very unprofessional. Bad customer service.

Right around the corner from home. Convenient! The bonus card helps save significant money.

Veggies not as fresh lettuce was squishy n wilted noticed this at a few tops stores hence how i ended up here

Regular supermarket with competitive prices. They have an organic/healthy section with a variety of products at fair prices. Produce is wonderful! The ambience is a little cold otherwise, a nice place to shop 😊

We misunderstood what platter we ordered from the deli on Christmas Eve of all days. The staff were very kind in helping us get what we needed and on our way. Thank you so much.

Deli is never open on time. Should be open at 7am. Got there at 7:20 still not open. Guy at register had a attitude because he didnt want to touch my reusable bag. Gave me a dirty look. I went to Wegmans down the road. Deli always open on time and no attitude from workers there.

Bought a parfait from the bakery on 1/16/19. It looked like there were two freshness stickers on the parfait. The top sticker had a sell by date of 1/20/19. I peeled the top one a bit, out of curiosity. The previous sticker said sell by 1/17/19. It appears they did this to extend the time they had to sell the items.I know that the parfait is still before its original sell by date... supposedly. Who knows if that was even the first sticker or container it was put in. I know its most likely fine.. its just a bit sketch that they would do that. You dont really know if what you purchased is actually fresh, or when it was actually made.Just a suggestion, if you work here. You should probably peel off the original sticker if youre gonna do something like that. Really hope yall dont sell old stuff just to avoid being wasteful though.

This market had the fixings we needed for a meal we had in a hotel. The food was fresh and good. We were very pleased.

They have these great deals where you buy 2 get 3 free, whats not to like? They just started expanding their Organic but its Full Circle and they are not Cruelty Free with their cleaning products, so for me thats the only drawback. Love the store though

I really like Tops because they have very great quality food available. Their fresh produce is delicious and the prices are affordable. some of their food can be overpriced, but I get it since the food is high quality. definitely reccomend.

People are friendly, easier to find what I need compared to Wegmans. Not as big as Wegmans which makes it easier. Great sales although some of regular prices are higher than Wegmans.

If I could give it less than a one star I most definitely would. When entering this Tops on Transit Rd Next to Denny’s, I was Extremely Disappointed in the Quality of the food being sold there. I am someone who would like at least decent produce so my family and I don’t get sick. The Produce for sale was soggy, badly bruised, there were multiple bugs flying around everything. There were mushy fruit piles with wet paper and whatever else was laying around that they could use to put vegetables and fruit on. It smelled super sour. I was disgusted. I bought 5 ears of corn on the cob that was wrapped in plastic wrap and what I thought was coated in butter, since the unwrapped corn on the cob that still needing shucking was soaked and sour smelling, I get home and go to cook the corn on the cob that I just bought the night before and it’s NOT coated in Butter!!! It’s Actually a slimy sour film that smelled like mop water and trash cans that was covering the entire inside of the package with the corn on the cob included!!! I immediately threw it in the trash! There were literally 2 shelves to each Aisle filled with food, every thing else was just broken shelves metal pieces to the shelves everywhere, the floors were sticky and disgusting, there was random food sitting open next to closed food. All the breads were old, They were out of almost everything, and the things they advertised were old and rotten. It ruined my entire experience with this place and therefore I will never ever go to TOPS FRIENDLY MARKET EVER AGAIN!!! I had one employee tell me to have a nice day! The place Looks abandoned and seriously needs help! I’ve never took the time to write a review about anything. Especially not a grocery store!! But it’s too important not to share with as much that had went wrong and as much as we hear issues with food going around lately. I won’t chance it!

Nice grocery store,produce is wonderful, l like shopping here !

As Ive said before, this is my go-to-place for great sale items and hard to find foods and baked goods in the area. Always courteous, employees are willing to help. Their meats are excellent also.

Purchased a gift card which was not placed in my bag. Didnt realize it until I got home. I live 25 miles away from this store. Cashiers should be more reliable.

While Tops may lack the options of Wegmans, they do offer the best deals. Its a great place to do your shopping when you need the basics on a budget.

Good customer service, but fruit and veggies are normally a bad selection; rotted or not fresh.

I have been shopping at this Tops Market on a regular basis for three years and using the self-checkout lane.Always had a good experience, until today. The woman whom was overseeing the self-check lanes must have been having a bad day but it does justify her condescending attitude towards me. I happened to have an expired coupon which was rejected by the scanner. All she had to say was, Sorry sir, this coupon is expired. But she continued to have the nerve to tell me what the date was in what I perceived as a snippy attitude. I am 53 years old. I know what the date is. I am not senile. After I was done shopping it still bothered me so I called the manager of that Tops store. He was very professional and apologized for my experience and promised to talk to the individual. I will still shop there but if you have an unprofessional interaction with an employee, say something.

Its a tops. Its pretty clean and well-stocked. Theres a citizens Bank inside.

If you’re not going to enforce the wear a mask rule and put peoples lives in danger, then the public in large are going to stop shopping there.

Excellent grocery store with everything you could need at fair prices.

One of the worst tops Ive ever been to. Lack of stock in almost everything. Place is a mess. Produce is old ex. Broccoli was brow and pork was a greyish color. This store needs some serious help

Excellent grocery store, l like shopping here!

I love tops we do most of our shopping there.

Love shopping at tops. Not an over sized grocery store. Have a wide variety of items. Great prices. Can save alot on gas when using bonus card

I used to always shop at Tops, but in the last several years I prefer Market in the Square. If I need something particular I go to Wegmans (Fat Free cheese or Josephs lavash bread). Tops just doesnt draw me anymore. I have gotten my turkey for Thanksgiving there. They usually run a special where if you spend $50 the turkey is something like $.29/lb. You cant beat that!

A very nice Tops store. They had a lot of the same products available at the Tops close to my house but a lot of other products as well. The store was set up differently than most other tops as well.

Sale prices are great. Clean and well-stocked. A really good place to shop.

The only thing I like about tops is that you go to Wegmans right after that. And you really see what real customer service is like. And meet people who care about there customers and getting the job done right. Great jobs Wegmans we appreciate all the hard work you all do.

Loved this tops all the produce was fresh. Easy to shop. Very neat and clean. Friendly staff.

Their store cleanliness is getting better. Their customer service is not quite Wegmans.

Very dated and not real clean. Fair produce and meat quality but the best bakery you could ask for! Most of the Staff is VERY friendly. Everyday prices not to good at Tops in general.

When youre a Wwgmans weekly shopper like me, youre amazing how many other brands are out there other than Wegmans, and Tops has them all. I also think they have a great bakery and there sandwich hard rolls are some of the best on the planet...produce deli, seafood and meat department are just ok..

Wide isles, variety of products, produce and meats. I like the stores set up. Practical, parking and an ample bottle return a plus.

Good Tops as even within Tops the location changes the quality service you receive

Deli is a joke. Stand around conversating instead of doing their jobs helping customers. Thats 2 days in a row I have come in and theyve ignored me when I come in damn near daily to grab something quick before work. Done with them, replace them all!

Im not going to lie, I am a Wegmans shopper. I do, however, come to Tops when I want a variety of name brand items. Wegmans tends to sell only its own brand and maybe one other choice. They have an excellent selection of yogurt. They have a great price on bags of apples as well. I really love their Bakery, especially the pistachio muffins and the pastry hearts.

Always find what Im looking for. Fair prices fresh food..great selection..highlyrecommend...

Stopped by for a few things. Found the store clean as well as the mens rest room. My rule, if the rest room is clean then I feel good about where they store food is clean.

Great donuts and pizza. Groceries are kind of pricey.

Friendly, helpful staff. Small store with limited selection and stock. Pass through stock/warehouse/loading dock area to access bathroom.

Would be great if they didnt chase the Uber & Lyft drivers out of the parking lot. They make them park away from the store. You can never locate your driver. Bad for business.

Every week new cashiers in training . Why such a high overturn of employees? Stop the buy 2 and get 3free. Everyone knows you double the price and no one wants 5 of anything . Why do you force people to buy no less than 12 rolls of toilet paper? Not everyone has a place to store it. What happened to the bulk COOKIES? No one wants the tops brand. No wonder your store is always empty

Ran in for a quick stop..prices high compared to Aldis

This is a great place to shop they are very friendly and very courteous and very knowledgeable of their products it was an enjoyable experience as always

Always clean, and if you ever habe any problems the staff is great!! Kim a manager, Denise at the deli,Amy and Rebecca on the front are great!!!

A quick way to shop while you in a hurry

Need gift cards I heard there doing some deal check it out enjoy

Today some good deals on food remember you got to look for deals.

Love bringing Buffalo favorite foods back to Ohio.

Little higher prices but you can get pretty much anything you need

Its a little dusty but not a horrible store

The fried chicken smell stays with you all day

Supper cuts Jessy my hair stylist dose a great job each and every time 5 stars in my book.

Ultra rude service.They cheat customers a lot. Marking up prices to put them on sale to make you think youre getting a deal, but youre either paying the same or possibly more.Dont ask any worker a question if you dont want to get mad because youre being ignored.Standing in line at Customer Service is worse than at the DMV. The clerks chit chat with each other and roll their eyes if you ask for help.Dont buy anything fragile and get in line with a young clerk. The have their times monitored so your items can fly into the bags and get smashed.What a miserable place.

Tops is tops they have good sales always check the date of your items

Great prices,friendly cashiers, shop here at least weekly

Its a supermarket, but I really come here to buy donuts for Sunday mornings -- they are really good and fresh.

Just like all the other tops. They rarely have some of the produce that I need however. I also hate having to walk through the registers to get into the store late at night.

Good prices and clean with best products

You can find everything you need very easy and everyone that works at Tops is very helpful and friendly.

Its good if you want to run in a few things

The deli counter has a great selection and all the people in that department are really friendly!

Only issue i have is, they have only 2or3 working electric carts. Im severely handicapped and has to wait 30to40 min for anither to be available and i was in a hurry. They need to realize there are thousands of disabled ppl,hundred per neighborhood im sure, plz be more accommodating

Great place to go for that family dinner fixings

It is a pretty good grocery store with good checkout service

Love my Tops. Shopping center has several great stores.

Awesome carry out cafe! I find everything I need.

A good selection of products. The organic options were lacking.

Great grocery store, good selections, easy to find items.

Easy to get in and out. Bonus card savings on gasoline

Good selection and cleanliness, a little high in price, but the sales are great

Ok store. Clean, friendly, got what I needed. Prices could be better.

I come here to buy junk food you cant get in Canada. Decent prices and selection.

Nice big & clean store. First time there.

Favorite local grocery store!

Dont waste your time bad atmosphere, no one is happy to work there, produce is very bad, just a bad vibe place

Tops is the grocery store I most often shop at. Easy store layout, good prices, prepared foods are good & reasonable.

It has nice employees and a large variety of brands to choose from

Best for the town thanks.

Prices are higher and produce turns bad quick

Its starting to get quite expensive on many of their items. I really need to smart shop around.

Self checkout attendant had no clue how to manually input gift cards. Frusterating to say the least..uggh

This is THE ABSOLUTE WORST Tops market i have EVER been to. (1) the deli counter guy looked like a disheveled bum with half of his hair hanging out the side of his hat. Get your act together! If you dont want to work, so be it, but dont ask for my WHOLE deli order and then proceede to get my 2 items WRONG! (2) upon check out, the kiddie car cart that YOU provide is too big to fit down the isle. And then I have to be the one to go all the way atound the bank of checkouts with the cart? Never again will I step foot in this store, even if its the last place in depew with a morsel of food.

On Saturday evening I called to place a take out order for Sunday at noon.My order was not done because the man who took my order did not put it in the correct place.He left it in Saturday orders not Sunday.So when I arrived my order...not made never again 😑

Nice well-supplied, clean Tops.

Tops is a good store, reasonable prices

Great store, great workers looks very clean

I went there to get gas because I have saved up so many points from going to shop at tops like I always do and its save me so much money on gas it was great

Nice area. Looks kept up

Poor chk. out service. Its always understaffed. Dont think self chk. out helps that.

Very helpful

Smaller tops, excellent service, clean store.

Nowhere near as good as Wegmans