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Classic Frozen Custard
4000 SE 14th St, Des Moines, IA 50320, United States
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Classic Frozen Custard
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Al
Review №1

The best ice cream I ever have!! Banana split is my favorite so far! Really creamy and tasty ice cream. You can ask for free samples. Really awesome staffing. Definitely coming back!

Ri
Review №2

The ice cream here is always so good, no matter whenever I come during any time of the year! The flavors are made fresh for the day and the scoops are generous. It’s a really good ice cream place and I don’t think there’s anything else to top it. There isn’t a lot of people at the place during some days so the wait isn’t long. It may look a bit stranded outside, all that matters is the ice cream. : D

Co
Review №3

This place is amazing! Portion sizes are huge for the price. Each day there are different flavors to choose from. Note to owner: LOVE the Strawberry Cheesecake flavor!

Je
Review №4

Great frozen custard, good proces. We will be back.

Ha
Review №5

Forever my FAVORITE place to get frozen custard! It never matters the flavor, theyre all amazing!Staff is always friendly and fast!

Ma
Review №6

A friend told us about this place for getting frozen custard and Im so glad she did. It was AMAZING! The staff were quick and friendly! They had a great selection whether you want it in a cup, as a sundae, and many choices for milkshakes!I ordered peach and cookies n cream in a cup, got so much more than I expected! Tasted so good! I highly recommend stopping here!

Jo
Review №7

Best Frozen Custard EVER.Been stopping here when in Des Moines for over 15yrs.Well worth the stop, and the price.A must do !

Al
Review №8

Get here now. And enjoy rich frozen custard treats while the relaxing roar of traffic on SE 14th soothes your restless mind. Many fantastic flavors to choose from. Please fix the fascia on the overhang.Almond joy sundaes and apple shakes are the best. 🍦

Co
Review №9

Edit: I am NO longer impressed. It was 9:52. We wanted two waffle cones. The guy at the window along with being incredibly rude, asked what we wanted and then chose yes chose two jr Oreo cheesecake scoops. I get we showed up close to the end, but the attitude of the young man at the counter just burned me. I work in customer service, I tip accordingly, and I support locally. Don’t expect customer to be polite when you’re not. The end. I sent a message about this and still haven’t heard back. Yes I’m being that Becky. I understand we are all tired, and customers now are worse than ever, but don’t treat all of us like we’re the bad guy. You will lose our business.I was so impressed with the friendliness and quality of service. The young lady who helped me and the two others who were with her, made the experience enjoyable And I was even more impressed with how polite they were. Kudos to you guys, I’ll tip like that every time if you give me a service like that every time.

La
Review №10

Very reasonable prices and they give you a lot! Custard tastes super amazing and they offer lots of flavors and options. Great part is they have a drive thru!

Tr
Review №11

Try the Lemon, its super good! Kiddo loved the German chocolate sundae and my puppy loved the pup cup. This is a staple of the Southside.We drove there, ordered, and got home within 30 min. We live about 3 miles away. Quicker than DQ, just saying. 😅

Jo
Review №12

Very friendly service and got my frozen custard fairly quickly. Drive-thru line was pretty long but it was well worth the wait. Got the peanut butter malt shake, premium chocolate twister, and premium strawberry scoops. All of it were amazing! Cant believe it took me this long to check out the place. I highly recommend it!

Be
Review №13

So good! Love stopping here for a special treat! There almost always seems to be a line (because its that good) but you never wait long! The staff was nice as always!

Ke
Review №14

The custard here is always amazing, the portion sizes are huge, and they are priced fairly. Yes, the building needs some TLC, but the service is always great and the food tops. We come back frequently. Its the closest thing to New York custard and our small town ice cream stands that Ive found since leaving Buffalo.

Sc
Review №15

The custard is very good. Tiramisu flavor was excellent. Several other good flavors to.choose from. The venue could use some updating, but maybe that would take away the charm.

Ha
Review №16

The ice cream is absolutely amazing and the customer service is great.

Sc
Review №17

I am happy to make this my go-to place for frozen treats in Des Moines

To
Review №18

Ive always loved a chocolate marshmello shake from here but lately their prices have skyrocketed out of sight.

Sa
Review №19

We showed up right before ten just planning on getting scoops of ice cream. Does not mess up their closing process what so ever. they told everyone in line at 10 that they had to get something off a certain menu. they helped everyone in line and were still helping drive through customers. When we got to the front of the line at around 10:10 they told us they were closed and we got there after ten. even though we didn’t. and the people in front of us in line knew too. We left watching all of the drive through people still ordering. We just wanted a few scoops out of the premade tubs of ice cream man. F this place. Good ice cream tho.

El
Review №20

Love! Giant portions! Pup cups for free! Low prices! Variety galore! Nice staff!

Al
Review №21

Stopped on the way home from pitching practice with my daughter and her friend. They were asked to choose between DQ, Wendys Frosties, and Wendys ice cream shop in Norwalk. Normally Wendys in Norwalk is the no-brainer but someone remembered the Classic Frozen Custard on SE 14th.A great choice! Id forgotten how much fun it was to sit and enjoy an oversized serving of coconut and espresso with the craziness of evening traffic whizzing by. The custard was delicious, the service quick and delightful, and reasonably priced for the four of us. I was pleased to see that a group of 15 or so young families had selected the place for a meet and greet birthday party for one of the kids. I love to see our old haunts becoming new memories for young families.It was a total error on my part to not include Classic Frozen Custard as a choice on our list and one i wont make again. Definitely stopping there again.One note.. this is across the street from the Uhaul that I reviewed last fall... might be worth the read if you can find it.

Je
Review №22

Best place in town. They get busy and rushed nut if you have the patience its worth it. I recommend the Strawanna

Is
Review №23

This place is great. Huge portions of delicious ice cream for cheap.

Ch
Review №24

Overpriced but delicious, and way better than Culvers which is just up the road. I recommend that you buy a quart, rather than a single serving, to get more for your money.

Ti
Review №25

Worst customer service experience of my life sat in like for TWENTY minutes just to be told they were supposedly closed when I said we had been sitting for said twenty minutes she yelled at me that I was a liar. Highly advise the manager of this place to train his employees better. Becuz honestly I wont be back due to how terrible I was treated.

Ga
Review №26

The custard was pretty good, but the place is in need of repair and cleaning. Weeds growing by the pick up window.

co
Review №27

Best place to go for some desert i have never been disappointed with this place.

Je
Review №28

The ice cream was good. They do have walk-up ordering. But the time I went which was in the evening it was only drive-thru. The ice cream is richer than some national brands. Id recommend this.

Li
Review №29

Love the Straw Anna!!

To
Review №30

This place never disappoints. Their flavors are charged frequently and portions are generous.

Mr
Review №31

Lemon is my favorite flavor! Must try!

Aa
Review №32

Such a selection! Its always changing and the flavors are great! The staff is polite and speedy! Great place for a sweet treat!

Da
Review №33

Flavorful custard. Large portions. Very kind drive thru service. I always tip! Strawberry shortcake is huge. Salted caramel pecan was delicious!

Da
Review №34

About as good as ice cream gets.

Ha
Review №35

Great custard. AWFUL service. Evil employees. Denied to serve us. If the custard didn’t taste good I would have given it 0 stars. I am in a lot of emotional pain right now because of this place.

Ro
Review №36

Such a cool spot. The staff are super friendly and the frozen custard is delicious. This is an absolute favorite of ours and we cant wait to go back again!

Sh
Review №37

Product was great, but the service was terrible. I felt like I was asking too much when asking for napkins then the guy literally slammed the sliding door.

ad
Review №38

Closed, its a take out Mexican place now, cash only

Br
Review №39

Never a bad visit for a cold quality summer treat.😊

Da
Review №40

Very good custard, I got very full

Ro
Review №41

My first time there price was good and it was delicious

Ro
Review №42

This place has the ambience of an old time Dairy Queen, walk up order window and all. But, they serve frozen custard only, as many flavors as you can imagine. The prices seem a little high at first, but wait until you see the size of the scoops. Theyre huge! That and the variety of flavors more than justifies the cost. And remember, its not ice cream; its custard. Once youve been there, youll have no problem finding your way back!

Gl
Review №43

Great ice cream, but I wish they updated the flavors of the day online somewhere.

Vi
Review №44

Best custard Ive ever had. I get plain vanilla every time.

je
Review №45

Not even gonna liei bust3d 4 nutcomin back for sure

Ki
Review №46

Employees were not wearing gloves to prepare ice cream, cut bananas, and serve food after touching credit cards and money. The air coming from inside smelled like cigarette smoke. Seems to be very unsanitary. I won’t be back.

Cl
Review №47

First timer and boy was the mediums huge!!!! Definitely worth every penny!

Sa
Review №48

This is a Southside Gem! No summer is complete without it. Great flavors. Beware, this place isnt a secret and there can be some hella-long lines!! But it is worth the wait.

Os
Review №49

The long line is worth the wait. Our first time here, my family and I loved it! Must try!!!

La
Review №50

Very good ice cream.

Sh
Review №51

I love this place. The quality, quantity, and choices are unmatched.

Ma
Review №52

Never disappointed with their quick service and sweet treats

Ma
Review №53

Absolutely love this place. The workers are so nice and always work with you and answer any questions about every menu item. The custard is out of this world. Ive been here 7 times and have never been disappointed and neither have any of the 4 people Ive taken with me.

ca
Review №54

Got a chocolate milkshake like 30 minutes ago just to reality in both mine and my moms custard there were chunks of strawberries in it but not enough to give it a flavor but enough that there were little red chunks in my shake. :(

An
Review №55

Awesome. Two malts. $19.99.

Au
Review №56

Had the orange cream shake. Will stop again

He
Review №57

Amazing ice cream, definitely recommend you check this place out!

Ta
Review №58

I do not like writing negative reviews, but nobody was wearing gloves to prepare ice cream, cut bananas, and serve food after touching credit cards. He had to go in the back to find gloves when asked. The air coming from inside smelled like cigarette smoke. The ice cream was fine.

Sa
Review №59

Been going here since I was a little kid and its consistently been the best frozen treat around.

Jo
Review №60

Awesome neighborhood place. Just a junior cone is big enough. Their sundaes are huge and decadent.

St
Review №61

First time visiting and will probably be the last..like others have stated it reeks of cigarette smoke, untrained and unprofessional workers, and lack of hygiene protocols.The custard was good but would not describe it as great - I had birthday cake so maybe other flavors are better.But because of the i cleanliness and unprofessionalism, I will not be returning.

Sh
Review №62

I love this place. They have the best ice cream in Des Moines. I go too much, and I always order too much, but its soo good.

Da
Review №63

Doesnt look like much, but genuinely the best custard I have had, anywhere. Coast to coast. Line gets long and its a bunch of kids running the show, but theyre a good bunch.

Ja
Review №64

Good custard, but they are terribly slow at serving the lines. Drive thru is 10 times faster.

Mi
Review №65

They have the best sundaes. Sooo good. I had the German chocolate sunday. Oh man it was soo good. They have premium custard. Its almost like ice cream. So many options are available here with an extensive menu. A great place for an after dinner dessert. Please hit the like button.

My
Review №66

Big portions and so yummy! Would be 5 stars if they would have given me a lid when I asked for one. I had to clean sticky mess off seat because of overflow. Was told I should have asked for a lid ahead of time so that they could give me less custard to accommodate a lid which does not make sense to me.

An
Review №67

Great every time

Jo
Review №68

Really love this place but was disappointed this last Saturday. We live 25 miles away and stopped in to get a quart of lemon to enjoy at home. Put the container in the freezer still in the bag and when we pulled it out to eat on Monday night, it was to our disappointment that instead of lemon custard we were given carmel cashew. Yuck, do not like this kind at all. No choice but to throw it away. Lesson learned that we need to double check flavor before we leave.

Ma
Review №69

Their Flavor of the Day is always good- - delicious! Though a little pricey. Try chocolate malt when you can! This is one of my favorite places here now.

S
Review №70

This place wrecks my body. 10/10 I cant stop eating there. Dairy/egg free people, youre out of luck. Oh gawb, its all I dream about. Also, a Small is PLENTY. Dont try to be a hero, youll never be the same if you get too much.

As
Review №71

Delicious! Great selection & service 👍🏻👍🏻

Br
Review №72

I just had the worst experience. From the staffs customer service to their cleanliness. They aren’t taking any precautions for Covid, even after we should all be accustomed by now, I repeatedly saw employees wipe their mouths and nose and pick up the toppings to put on our ice cream. Gross, and when they handed over our ice cream it was a melted mess of gunk. Sorry but I won’t waste any money here anymore

Va
Review №73

Too much yummy stuff 😋

Me
Review №74

Very good ice cream

Li
Review №75

This is legitimately the best Ive cream place Ive ever been to. Sizes are huge, prices are low and the custard is delicious. Cookies n Cream is the best IMHO

Ca
Review №76

This frozen custard is so creamy sweet and home made. They have tons of flavors and large portions.

Na
Review №77

Its a outside only and there is a drive thru if you dont want to stop. There serving are good size definitely dont get the two big ones unless you want to cramp for two days

Am
Review №78

We stopped after a day at the zoo and it hit the spot. I got the blackberry fudge shake and loved every bit of it.

De
Review №79

Such a good butterscotch malt!

Ja
Review №80

A favorite since childhood

Mo
Review №81

Great experience this evening! Staff was phenomenal and the custard was delightful. This first timer will be back!

Jo
Review №82

There is not a negative thing to say about this place. Delicious frozen custard, reasonably priced and the help is always great. I wish it was closer so I could go more often.

Co
Review №83

Great place! The smallest size Junior I consider a regular medium size bowl of ice cream.

Tr
Review №84

I was not impressed with the selection they provided, customer service was nil, meaning there wasnt any. I paid 8 dollars for a normal size malt that didnt taste any different than the strawberry banana smoothie at McDonalds for 3 dollars. Im not saying it was the most horrible thing I tasted just not worth the money. They

Li
Review №85

If you have never been here, what are you waiting for? This place hands down has the best frozen custard. You will not be disappointed. It is amazing!!!

Mi
Review №86

I sneak here often for the hot fudge sundae or FudgeAnnas. They are the best Ive ever eaten. Slightly more expensive than other ice cream places but its worth it for the taste. And its not ice cream its custard. Custard is richer and thicker. Reminds me of homemade ice cream as a kid. This place definitely beats out Culvers custard, too. Try it. Youll be amazed.

Vi
Review №87

Lemon is my favorite flavor. The custard is delicious and very creamy, the portions are huge so youll get your moneys worth for sure. The staff are always friendly. The only thing I can complain about is the drive through speaker is very old and hard to communicate with, but theyve never messed up our order so props to them.

Ch
Review №88

I love this place! I ordered a twister with n.york cheesecake custard and black raspberry sauce. It was delicious! This place is a bit of a hidden treasure

ma
Review №89

Always the best. They dont skimp on toppings and I appreciate that.

Ja
Review №90

Best place for custard/ice cream in Des Moines! Portions are huge. My favorites are are cookies and cream, caramel cashew, and coconut. Pumpkin flavor is good but only offered around Thanksgiving.

H
Review №91

Portion sizes are crazy, definitely will come back for my giant tub of custard ❤

Ni
Review №92

Close to my home but sort of pricey

Ch
Review №93

I will drive all the way across town to come get a delicious bowl of custard from here! I highly suggest the almond joy sunday!

An
Review №94

Des Moines iconic South side custard mainstay is a true jewel of the city. Their rotating flavors feature such delicacies as caramel cashew, lemon, and mango. My personal favorite? Butterscotch. Im usually not huge on butterscotch, but their butterscotch custard is amazing. Ask for a sample at your next visit.

Ch
Review №95

Best treat in Des Moines.

La
Review №96

I ordered 1 scoop but it was the size of a softball! 🥰 SO yummy!!!

A
Review №97

I love Classic Frozen Custard. They have many different flavors of custard and toppings. Prices are a little high but it also takes less custard to fill you up so you dont need to buy as big of sizes as you would a soft serve ice cream place.

ja
Review №98

Great selection great price for the amount you get.

Am
Review №99

Love the variety of seasonal flavors

Ad
Review №100

Just like it says, classic style ice cream place. Not a whole lot of seating, but no problems. Large servings and dozens of options make it an easy choice.

Information
70 Photos
100 Comments
4.6 Rating
  • Address:4000 SE 14th St, Des Moines, IA 50320, United States
  • Site:http://restaurantwebexperts.com/ClassicFrozenCustard/
  • Phone:+1 515-287-1194
Categories
  • Ice cream shop
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
Service options
  • Drive-through:Yes
  • Delivery:No
  • Takeout:No
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
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