Five stars, without question. Exceptional experience from beginning to end. This is the 4th motorcycle dealer in the area Ive directly interacted with, and it was easily the best experience Ive had.
Had tires put on while I waited. They did a great job of getting to the bike even though I got there later then expected. The job was done right and no damage done. They are a Ducati and KTM dealer but were willing to change tires on my BMW as well. Good conversation as well.
Owners who care and it shows. Every experience with the crew has been top notch. They stock more parts then any other off-road dealer in town and you can tell the sport is their passion. Highly recommended!
Highly Recommended. I have been doing business with Doug for over 20 years. He and Justine run an excellent operation and are a pleasure to deal with.
Doug and Justine are great people and full of knowledge and very helpful and very friendly. Asked a million questions and they knew all the answers. I finally bought a Ducati 821
Most helpful and friendly moto shop in the DSM area.
They were awesome to work with! Very knowledgable and super friendly. I wouldnt hesitate doing business with Doug and Justine again. Thank you!
They always do a good job and treat us well. Have been visiting them for years, even before we owned a Ducati
Doug and Justine are amazing! They treat me and my family like family. I’ve never bought a bike from them. Just asked 1 million questions and bought a bunch of tiny parts here and there.I wholeheartedly trust them. This is the mom & pop motoshop experience you are looking for!
Family owned business. Theyve been around a long time for a reason. Honest, knowledgeable, high quality. Great place to go for parts or a motorcycle.
Very nice folks!
Super helpful. Understood we were getting prices and didnt mind my crazy kids.
Great bike shop family run been around forever. Service is personal and friendlyHighly recommend
I love these guys. Very good in service and advising on parts. They have very good knowledge on bikes and services. They have good taste for accessories too.
I am a firm believer in getting to know the people who will be working on your vehicles. I dont hesitate for a moment to let Doug or Glenn work on my bike. They are very knowledgeable even if it is not a KTM or Ducati. After a valve adjustment, a shim was found on the ground. They refused to start the bike until they knew it was safe. I have never seen either of them mistreat a bike. Prices are very reasonable as well.
Super friendly staff and put a kids dirtbike tube in while I waited.
I would suggest anyone interested in KTM to go to Moto Sports over Hicklan. The owner, Doug, does the best for the customer and puts aside his interests to hear what interests you.
Always willing to help. The kind of customer service you just dont find anymore .
Awesome store! Great bikes! Friendly staff! I would give them ten stars if that was an option!
Being relatively new to the area I havent had too many reasons to visit a dealer, but Im pretty sure I dont want to go to another any time soon.
I really enjoy going to motosport. Of all the places to get help and parts with bikes in Des Moines, these guys seem to be one of the only ones that are happy to be doing what they’re doing. I’m always happy to give them my business where I can.
Awesome. Nice local family oriented small town feel. Very knowledgeable.
They are vere knowledgeable and friendly
Cool atmosphere, laid back no pushy sales people, will be doing business with them from now on.
Always treat me great, wouldnt go anywhere else. Family business that will take great care of you too!
First time using their service. Outstanding service. Very friendly. Very prompt. If I could give them more stars I would!!!
Great customer serivce and very knowledgeable about their products. I am very happy I went here.
This is a revised comment from a previous factual review. The owner/mechanic got personal with me as a customer and insulted me several times. I saw him doing a full blown wheelie on my Ducati on the public street while testing it but a week later, he called me saying he did not do the wheelie. He thinks he is a God of motorcycles. Oh, my bike suffered physical damage while in his custody because a customer buddy of his was doing something with my bike according to his explanation. Due to these issues and personality clash, I will not go there again. You decide for yourself because he may treat you differently. He called me names and accused me of not understanding due to my nationality. My bike is under Ducatis warranty so Ill have to go out of state for service, recalls etc.I cannot recommend this place now that he has denied doing the wheelie that I saw him doing on my bike. He has also bragged about it to several people. Experts tell me that doing stunts on a bike is to tear it up.
We brought our new Ducati Multistrada 1200S Granturismo to Moto Sports for a 600 mile oil change and check-up. Doug and his staff were very accommodating and professional. We love that this is a small business; not only that, a family-owned and operated small business!These folks are interested in providing great service in a friendly environment. Thank you for taking great care of us - we will be customers for life!
Best place to buy and service your Ducati!
I have been purchasing bikes and accessories from Moto Sports since 1886. I have always recieved fair, friendly, courteous treatment. I have spent countless hours at this shop, and the review from the fellow who claims someone wheelied his bike is so out of character for these guys, that I simply dont believe it. He has some sort of personal axe to grind, and I would encourage anyone reading it to take it as such. If you want fair deals, and a dealer who will take care of you after he has your money, this is your place for Ducati or KTM!
Great tire prices, quick shipping, outstanding customer service.
Best motorcycle mechanic in Des Moines
Awesome local place and service :)
Best service on bikes
Great ktm shop
Great people with lots of knowledge
Interesting selection
Knowledgeable and helpful staff.
Brand New bike. Doesnt work. Doesnt run well, owners are too busy to fix it until the end of the month. Not a valued customer