Got a jump from AAA and headed straight to Advanced Auto Parts. Called ahead and confirmed they had batteries for my vehicle in stock. Staff was attentive and quick. They completed a battery test; replaced my battery; and tested my starter and alternator all under 45minutes. Thankful for their operation and definitely recommending.
Shonnie was simply awesome! She was knowledgeable, friendly, and went above and beyond to help us with a low coolant issue with our rental car. She took the time to contact a Hertz manager she knew and got us pointed in the right direction! Very appreciative! This is what customer service looks like!
This is a first class parts operation. Kind to tourist and just want to help all. Niki is extremely knowledgeable. They got you covered.
Great service here at Advance Auto Parts! In town on vacation and we needed a new battery in the car. They had what we needed in stock and didn’t charge anything for instillation. Friendly, speedy service, great prices, and great selection. Very happy with our experience here overall! Check them out if you need automotive help!
The employee was very helpful with finding wiper blades for my daughters car. The computer told him the wrong kind the first time, but since he was installing them for me for free, it was a quick fix. It was also within a half hour of closing time (I normally wouldnt do that, but ive been working late hours and it was literally the only chance Ive had in 2 weeks to go buy some.) They didnt seem annoyed and were super helpful.
The young Lady at the counter was very helpful and knowledgeable in getting us what we needed . Service was outstanding.
My husband was in town for work and his battery stopped working. They helped him jump his car and get him situated with a new battery. Thanks Mr. Mike! Everyone was helpful!
Great customer service. Went over & beyond helping me with my car needs
Excellent service, the exact part I needed installed on my vehicle. And a very nice store. Keep up the great work-
Rob & Paul went the extra mile for my fiance and I. They knew exactly what the problem was and fixed it. They were very genuine, professional and all-around very knowledgeable guys. We highly recommend going here!
Great location,, although, would be nicer by the old location,, nice staff,, clean restrooms,, great service,, the parking is very good,, the service is always good,, they are very professional and helpful,, they lend tools if needed,, this is a great deal when you are in a pinch,, they don’t even mind helping you on miner stuff,, remember they are not a mechanic shop,, so do not get mad if your repair is out of scope,, lol 😂 I give this location a five star ⭐️⭐️⭐️⭐️⭐️ I recommend this place to everyone.
They are very helpful! Especially the man that helped me with putting the cover back up on the bottom of my car.
Very courteous and professional staff. I love that theyll install some things for you-like my battery!
Correct parts for the best results on an automotive repair....excellent CS and help..
Great customer service. Excellent!
The employees try to sell you wrong parts and fluids for your vehicles. Stay far away from this joke. This is the worst auto store in all of okaloosa. They dont even help you put on windshield wiper blades, try to sell you items to blow up your engine instead of help it. Absolutely absurd, dont waste your time.
Had a really poor experience with the blonde woman that works at the front. I asked her for help to check the oil dip stick and she refused to help. She had a lack of sympathy towards customers and didn’t seem to care. However, an older gentleman came outside and helped me out. He recommended a quick oil service down the street and even checked my oil stick for me.
Paul and the crew at advance auto are always helpful in troubleshooting and offering advice. I routinely pick up parts for my project truck and they are always helpful in offering advice and help. Great location, and if they don’t have the part in stock, they are able to get it here quickly.
My husband and I were on vacation in FL and our alternator went out. A young man (I had forgotten to get his name) who works at this location changed our alternator for us since there were no other places open. It really meant a lot. They were very helpful and friendly. I would definitely recommend this auto parts!!
Awesome customer service as well as assistance! I here in destin out of town on a family vacation with my future inlaws. They had the part in stock,offered me any tool that I didnt have in my vehicle mind you im a mechanic and took bare minimum and make work with what I have. David and the whole front staff on October 8,2020 made my day lending a hand and getting me back on the road. Thank you to your team!advanced autoparts
My Mini was telling me it needed service. Specifically, needing brake fluid. I went into the store and was helped by Rob. He was very personable. He also made a great suggestion regarding purchasing my oil for my oil change through them and taking it to Express Oil Change for the install. Sweet!! Tuesday is ladies day at Express Oil Change! Saved a bunch of money. Thank you Rob!
I am very impressed.Advanced Auto Parts Destin definitely went the extra mile for me. I want to give a shout out to Darren who personally installed my battery and even took it over to my car to install it for no extra charge.Excellent work!
Toby is best one of the best! He did great job and excellent customer service with our heavy duty parts order. Awesome!
Was helped by staff with a bad fuse. The young man behind the counter went above and beyond. This is an attitude I have experienced in other Advanced Auto Part stores. I would never hesitate to buy from them.
This is the best Auto parts store to come to! I have no idea how to fix anything on a car and WES went out of his way to help! We are very grateful for him! He should definitely be recognized for his hard work! Thanks WES!! I GIVE WES 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Always extremely knowledgable, fast, and very helpful! I go out of my way to visit this store cause theyre the best! Ty guys (and gals), or however you self identify.
Called and talked to Rob about battery options for my truck and he was extremely helpful. When I showed up at the store he remembered our conversation and quickly swapped out my battery right in the parking lot. He was friendly, fast and made what I thought was going to be a painful experience, painless. Thanks Rob!
Very helpful folks here.
Wes was amazing and such a big help. Customer service was awesome. Thank you so much for helping a disabled veteran!
We stopped in there on Sunday afternoon for a headlight bulb for a 10 year old car. The sales person knew immediately what we needed, came outside and installed it and we were done in 10 minutes with a chore I expected to take hours. Great customer service.
Good place for most car parts and accessories. The customer service is pretty quick and friendly
Out of the way auto parts. Pure and simple. Great people. Extremely helpful. Not quite full service in the lot but close enough. Local attitudes and local hospitality. Always seem to go well past the extra mile for their customers. Now get all my parts for both cars here and nowhere else.Has now moved to Highway 98.
Quick, great customer service and definitely worth every star in the five-star rating.Rob helped me today test and ultimately replace my battery. He was knowledgeable, personable and definitely helpful, as well as fast and thorough.You want a great customer experience? Then visit Advance Auto Parts in Destin, FL. They go above and beyond.
I needed a new window regulator and Advance gave me the best service and deal out of all the places in town. Lee was the employee who helped me, he provided excellent service and was extremely courteous and helpful. He helped me get what I needed and made my day in the process.
I had an emergency and needed a battery installed and Ed helped me with the best customer service!
Wes, was a huge help with checking and replacing my battery in my Infiniti. Not something I wanted to deal with while on vacation but his assistance we were back to enjoying ourselves at the beach in no time. I would recommend these guys to anyone.
Always great prices on parts for the hobbist do it yourselfer or that late night for wipers before the big trip.
Rob is awesome! He took care of my wifes 2015 Nissan Rogue dying battery. Thanks so much!
Rob did a great job helping me install a battery that I purchased. I didnt expect any help but he jumped right in. Great work!
Had to get a plug kit for a tire while in destin for vacation. Pros: Friendly service. The store was clean and organized. Cons: I spent approximately 26 dollars on a small set of wire pliers and a decent plug kit, still better than being on the side of interstate changing a flat.
The employees at Advanced are friendly and helpful, however the part I waited over three days for came in wrong. Not because it was ordered wrong, but the warehouse sent the wrong part. Happy with Advanced, not happy with having to wait longer for said part.
Always have what Im looking for.
In and Out- quick service! Needed a Serpentine belt, I purchased and left the store in under 5 minutes.
In from out of town, they helped with my battery and made a good reccomendation on where to get alternator checked. They were closing and stayed to help me.
Employees are extremely knowledable and helpful. Shaun went above and beyond to make sure we were taken care of.
They screwed my 2007 Buick Lucerne up. Replaced the battery without connecting a saver to maintain power and now my ignition is locked and I can’t start it. Dealership says NEVER replace the battery without connecting a saver or security or other codes are lost and have to be reset by the dealership. Now I’m stuck 400 miles from home with no vehicle and the dealership is booked till end of next week. Thanks Advanced Autoparts for ruining my trip. NEVER AGAIN.
Dont waste your time. Poor customer service, if your not a regular or a account holder they dont want to be bothered by you. Take the extra time to go somewhere else. You will get better service instead of your product tossed on the counter with the receipt without any warranty information and the sale rep walks away and doesnt come back.
Quick ans easy. Was able to to order exactly what I needed to the store for free.
Nicest people I have ever bought parts from. They had everything I needed for changing my brakes, and the customer service and friendliness is top notch. They made a repeat customer out of me
Rob was very knowledgeable about my problem that I presented him with and was able to fix. He also was very helpful with suggestions as far as which garage to take it to if the solution persists.
Shaun went above and beyond to help me With replacing my battery . Being hundreds of miles away from home it was amazing to have just remarkable service . Thank u so much ... Highly recommended .
A very capable auto parts store!
It is 8:12 pm and I called because I have a quick questions first thing the employee said was where close we open at 7 am. Not very polite or good phone manneds when this website clearly states closes at 9.00
Excellent service! I want 5 feet inside the store before someone asked me if I needed help.
Stood waiting for over 10 minutes before anyone said anything to me standing at the counter. I asked the girl for coolant and she was trying to sell me gas addative. I had to ask her to look it up twice to get the correct one. Not very knowledgeable and slow service.
Doing your own brakes? These guys have the factory replacements..makes it easy
They were super helpful to help me get my bicycle repaired so I get back home to FWB. Thanks A TON!!!
Extremely helpful and insistent on installing my new wiper blades for me for free. Positive attitude at the front desk.
Good selection and great staff.
Wonderful guys. Very helpful even checked the codes on my check engine light.
Friendly staff to help you get things done right.
I visited the Destin store. Great service, helpful advice!!! I will go back!
Awesome overall place. Great custom service and awesome help from employees.
😁
Never will visit AutoZone again.... Service at this location is stellar, much unlike a mile down the road at the competition.
These guys were really helpful and saved me money.
Good great visitManager outstanding
Great staff! Very knowledgeable and helpful.
Very nice people, best selection of parts in stock
Great service. Rob helped more than I couldve asked someone to
Parts guy put wiper blades on my car and changed customers tail light. Excellent service just as good full service statuon
Good place. Because of the location
The best choice for parts and friendly service.
Bought a smell for the car, but it doesn’t works. Told them to verify by themselves in the car, but they didn’t want. Told me that they don’t want to take it back
Great service. Told me a few things I didnt know
Great customer service - Toby was really helpful.
The customer service here is terrible. I was in there to pick up an online order and it was two employees at the computers one was helping other customers so I went to the other guy named Holder.he told me that the other guy would help me.so I stood in line and not even a minute later the guy Holder asked another customer who was behind me if he could help him .I went off because I just asked him if could help me .I wouldnt recommend this place to anyone the service is terrible especially the employee Holder
Great place wonderful Customer service
Nice store, good customer service
9:20 am on Sunday July 7 2019. Store closed. 5 customers waiting outside.
Good people, great help!!!
Winter Hours begin Sunday, November 4th, 2018Mon-Sat 7:00 am to 8:00 pmSundays 9:00 am to 7:00 pm
Friendly staff, very helpful.
I didnt go there.
Helpful staff! Good little home town parts store.
Good place to get Auto parts in USA
Quick, knowledgeable service
Rudest guy I gave ever spoken to on the phone.
Terrible customer service. No help in finding what you need. Prices were outrageous. Staff was very unfriendly and very unprofessional.
Carquest parts.
Nice help
Awesome people
Help was nil
Excellent
Great service
Great service
Nice place
Nice
Always efficient Friendly Knowledgeable.... We are becoming like Family im there so much!! 🙄 But What a GREAT CREW
See and good