Good selection of most home hardware needs, but does not stock many construction materials beyond that.
This place is great! Close to home, have almost everything you need for projects around the home. The staff is super helpful and friendly. Free popcorn is a bonus. They have paint, electrical supplies, plumbing supplies, cleaning products, gardening supplies, outdoor furniture, grills, hardware, tools, all the little random stuff you need to fix things around the house. Ace also has a decent rewards program. Overall, a very nice place to shop.
I have purchased items from this location several times and it has always been a great experience until today. I am appalled at the way I was treated by the cashier. I made two purchases in one visit, and the second time at the counter he was extremely rude. The young man threw my items in the bag, and left two products on the counter. I actually pointed to the items to ensure they made it into the bag. Rarely do I write reviews, but today I was extremely annoyed and upset by the way I was treated.Im giving one star only because two other employees, Mark and a female African American, assisted me at the key counter and in the lock aisle,were exceptionally helpful and courteous. If it were not for them, I would have left all the items at the front counter.
I love Ace hardware already but I really love great lakes ace always very helpful the store is very clean and very well designed.
The customer service is top notch! Everyone was very helpful and nice. Thanks so much guys! Great job!!💯💯
Great place had everything that I needed and more . The cashier was very pleasant .
Small town feel great customer service. I grew up in a town where the local hardware store was owned by a family I attended high school with. It was great to go inside and pick up what you need and have a nice chat with familiar faces. This is the same feel that you get when you go into Ace hardware
Whats not to love. Customer service 5 star, knowledge 4.5 stars, value for the money 4.5, extra points for inventory or having everything you need. Again a 5 star experience
The staff was very knowledgeable.
A great place to shop. Usually have what you need and the staff is helpful.
I visit this location often for a lot of my home and yard needs. Staff is always helpful, and more than willing to assist with whatever I came in for. A couple of Representatives are even willing to be a little patient when I forget.
Always helpful, always polite and knowledgeable. Excellent selection. I prefer coming to ACE stores rather than Home Depot or Lowes because you can get in and out quickly without having to take an hour to walk the whole store.
Great neighborhood store. They usually have what I need and theyre very helpful.
It was excellent and the employees were very polite and nice.
Good location, acceptable service, but generally long lines at checkout.
Very nice place cashiers where very helpful.
Good products and good service. Wish they were more hardware and less frilly accessories!
Excellent customer serviceThe team was quite helpful
Was able to fix my crack pipe with the help from a sales associate
Loved this newly remodeled Ace store. The employee that assisted me was extremely customer friendly. The store had the exact object that I needed. Very clean, with an atmosphere that invites you to browse.This Ace has so much more to offer besides hardware.
Talk about one-stop shopping for all of hardware and lawn care needs.
Great neighborhood hardware store that has everything you need. Managment and employees are awesome and very helpful.
Nice staff, small yet big enough.
My pickup order was ready, service at pickup was fast and courteous, various hard to find products nicely laid out in store!
Great service. I went in to have some keys made and was in and out in a flash. It took me longer to find a parking spot that it did for the friendly gentleman to make two sets of keys. If I am ever in the area again and need a hardware store I will be back.
Great place, quick lines.
They had the small items I was looking for. The big suppliers dont carry them.
Much improved from years ago. Its a good local hardware store. A bit on the expensive side, but convenient, they have a good selection and are nice and helpful.
New owners have restocked fully.
Clean store with a good selection of hardware items and decor. Helpful and polite staff members!
They have what I need in a pinch though they are pricey.
The organization if everything is odd and the teenager I asked for directions from sent me to the wrong isle, but thats to be expected. Otherwise its a nice clean store.
New ownership has made a difference. The selection, store layout, and customer service are all outstanding.
This place has, seemingly, changed hands quite a few times. Happy for the most recent takeover. Good service. Lots to choose from. Helpful staff.
No one says hello, shelving is dusty and dirty.
Omg yes to the online order and curbside pickup!!! They are soooo fast and accurate and friendly!!!
Nice friendly staff great selection
I had an excellent experience at this location. The staff was so nice and accommodating. I definitely felt welcomed. Although some of the items I needed weren’t available the staff recommended other locations and chains for my assistance. I hope they incorporate a larger garden section I would love to see what they do with the plants section.
The staff is very helpful and knowledgeable and is close to home.
I love shopping here when Im on this side of town. Great selection. Great service. Very helpful and friendly.
Night and Day. Ever since Great Lakes took over this hardware store it went from a dud to a dream! Everything in stock you need, tons of personal attention. Great place to shop local!
Not always my favorite.But sometimes convenient
I returned an item and then they gave me the sale price when I paid full price for it it was the only a dollar so I didnt argue about it but it was weird
Friendly and I can usually find what I need in stock here.
Three things make this store special. Customer service; team members are always available. Team members expertise; and the depth and unique quality items they carry.
Helpful. Plenty variety of products. One stop shop great associates
Nice store. Good customer service. Not bad choice of merchandise.
Convenient hardware store that is finally well stocked. Friendly and helpful staff.
Well stocked.
Its ok. If youre close and you dont want go to a bigger store there are worse options I guess.
They carry everything you need, but kinda pricy. The employees are friendly and helpful. But.... the employees dont always know what tools are for what. I was givin the wrong part I needed for my air hose twice.
Recently moved to the area and love the hometown feel of the staff and store. Staff is personable and helpful. The big box stores could learn a thing or two here.
Needed keys. Was in and out quickly.
I love this location ! Its so organized and so clean . The staff are so helpful and patient with assisting . Just love Ace hardware !
Yeah I love shopping here...😁
Clean polite always there to help you
I recently purchased a home in the area and Ace Hardware has practically everything I need for my home projects. The staff is super friendly and helpful too.
Ok
A great place to shop. Friendly and knowledgeable staff who always try to help and answer questions.
I go to this Great Lakes Ace on Mack often enough and my shopping experience is always pretty much ok...but never great. Nevertheless they usually have what I need. 😐
Had everything that I needed!
Great neighborhood hardware store. Has everything you need except for a broad selection of certain big ticket items. I go here as a first option whenever I can. The staff is very helpful.
What a pleasure to be able to go into a neighborhood hardware store who has every single thing that you might need!! Thanks Ace👍👍
Great store! The new ownership keeps the store stocked with everything you need at reasonable prices.
In and out due to well stocked shelves and helpful staff.
Staff is always very helpful.
I got help as soon as I walked in the door!
Looking for flats of flowers. None to be found.
Good selection.
Always carries whatever you need..
Since the Great Lakes Ace took over this location from Village Hardware, the customer service and selection has been fantastic !! They even have a wide selection of metric hardware and high quality tools for house projects !! Great to have a quality hardware store nearby !!!
Had what I needed. Service person helped find it.
Really down to business here..
Pleasant and helpful staff. Parking lot needs improvement.
Wow, what a great store. Jaylyn, thank you so much for your help, you went above and beyond. Seriously, all of you have helped so much during this incredibly difficult time. You’ve helped keep me safe, someone who is severely immunocompromised. 🙏
Super helpful and friendly staff. Our neighborhood really needed this improvement. A great store in an awesome community.
Friendly staff. Manager Malissa very helpful. Clean store. Nice gift selection tastefully displayed. Thank you.
Need a better staff but aye whT do I know
Wonderful staff and this place is super organized. You can even get your fishing and gaming license at this location. Please use up to date identification when applying.
Excellent store! Fully stocked, yet local feel.
Great selection, reasonable prices, and great customer service.
This is NOW the best-stocked hardware store Ive ever been to. Im referring to tools and actual hardware.
Very helpful knowledgeable staff,they should be able to except tips.Thanks for the help loading my truck with top soil👍👍
Very good service! Have everything you need. Nice employees !
Very happy to have ACE back in the neighborhood. I shopped there during the grand opening weekend and had a very pleasant experience. Employees were very helpful and I found everything I needed.
We are so happy you have opened up. I came in during the Grand Opening nice, helpful employees. Also, I just called to see if you had a product, and the sales person was WONDERFUL.. Welcome to the neighborhood!
Sales staff were knowledgeable and friendly. Store was clean and well stocked.
Always professional and ready to help, never a wasted visit there.
Great local hardware and more store. Everyone is very friendly and helpful.
Always find what Im looking for
I had a great visite at this store staff was so professional and very knowledgeable.
Great place to shop. The staff is friendly and very helpful
It was worth the trip. Best store around!
Knowledgeable and friendly staff working a very well stocked hardware store.
Great place to get hardware! Also... They require masks.
Excellent
Great place to shop
Updating my review to say that I really like that they put in a bike rack. So great to have a fully-stocked hardware store in this neighborhood.
Great grill equipment.
I went in and there was a very angry old man who was bullying a boy on the staff at the register. The team members handled it amazingly. No one deserves to be treated less than. The staff was very helpful. I went in for a hammer and left with 10 items!!