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The Home Depot
18700 Meyers Rd, Detroit, MI 48235, United States
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The Home Depot
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J
Review №1

This store was very busy. I found an associate when I couldnt find the item that I was looking for on the shelf. He was very helpful and found the item up in the overstock. It took a few minutes to find a fork lift operator to help retrieve the correct pallet. Once the pallet was down within reach, there were two of the item that I was seeking. By the way, the online inventory had said that there was only 1 in the store. After waiting a few moments, I was able to complete my purchase and be on my way. I considered this exceptional service. Thanks.

Al
Review №2

Cashier at pro Desk was excellent. Got my or done and delivery set up for next day. Absolutely perfect!Thanks. And give that cashier a raise. Those kind of people are hard to find.

Sa
Review №3

Stop to purchase a replacement bulb for the refrigerator. The shelf was empty, sales associate was extremely helpful. She found the bulb I needed, got a ladder to get them off the supply shelf. I didnt get her name, but she was extremely helpful. She mentioned she was taking a few days off. I hope she has a great vacation. Thank you, you are appreciated!

Ca
Review №4

Despite being busy as most places are, I found exactly what I needed and was checked out in a decent amount of time. I originally placed an online order which I would only recommend if you have a few hours to spare. I canceled my online order when I saw how busy they were and went to the aisle to get the push brooms I came for. Certain times of the day are definitely gonna be more busy then others. Try shopping early and you wont be disappointed. As far as the staff, theyre just folks trying to get a check. Moms, cousins, fathers...just people who may or may not have acquired good customer service experience. So if you dont get that customer service youre looking for remember were going through some crazy times and peoples lives are pretty complex as it is. If youre reading this I hope something amazing happens for you today.

Bo
Review №5

Do yourself a favor and go to a suburban location... Even if its for one thing. No such thing as a quick visit here. No self checkout, few & ride cashiers and the place is FILTHY! Id wear a mask & gloves in this place if covid didnt exist. Not worth the hassle!

Mo
Review №6

Not understanding why they choose to do inventory in the middle of the day but most times have the aisles or a substantial number of isles are blocked with items unfortunately it seems that the staff does not have leadership on the floor or that leadership is overworked and understand because it seems a bit chaotic with piles of merchandise stacked in the hallways items listed as in stock not present I ironically it seems to be a pretty profitable store I believe but it seems to be the least supported by the corporate wing not nearly the same size as others nor offering the same amount of materials nor expertise or professionalism with the staff sometimes I wonder if these corporate big box companies do this as a way to frustrate Detroit consumers or to demonstrate how little regard they have for this major black City I actively avoid home Depot when I first heard that home Depot was coming to the city I was excited now I believe they should close and allow smaller more equipped more professional hardwares take over because as of now theyre under serving their consumer base

Ry
Review №7

I was told the reason there was no 8ft baseboard was because shortage of wood and I had to cut 16ft myself. Other stores I go to have 8ft so I’m confused. Said something to customer next to me and he said oh yeah this is not the store to come to if you want it done right. Didn’t surprise me to hear that.

mi
Review №8

45 minutes to checkout, waste of time

Er
Review №9

Great store good service good prices come on in and you will see

Sh
Review №10

I was in and out.. The associate helped me find what I was looking for and very knowledgeable about my item.

Yo
Review №11

The most on unorganized Home Depot location in the city. Agents at the customer service desk are not there to do their job. Please do better.

mo
Review №12

Employees are always helpful, knowledgeable, respectful and professional at least the staff Ive encountered. Today Mr. Derrick was very helpful. Lot attendant was helpful. *MANAGEMENT* your employees were trained well.Thank you 😊

Pa
Review №13

Always a pleasant Trip to Home Depot! Everything well stocked, and I had two very nice young men that were employees at the Home Depot on West Seven mile near Meyers.They were so thoughtful and they recognized I needed help, and helped me take my new lawn mower and helped me put it inside my car.God Bless Those two Young Men! Thank you Home Depot!

Pa
Review №14

I went with someone but it was pretty easy to find what she needed so kudos home Depot keep up the good work

De
Review №15

Home Depot on west 7 mile/ meyers. They have have any and everything for your home. Its organize, clean. Love this place.❤❤

Ar
Review №16

Ive come to this store location for years now. I have learned everything in the store I should be working here hahaha. Ive never had more than one or two maybe three reps or attendance to help me out. I guess its just the way the store ran. I know a lot of people dont enjoy it. But for the entrepreneur handyman he or she can make money maybe there should a store like this.

Le
Review №17

Very busy store but the check out lines move pretty quickly.

Dr
Review №18

I ordered a washing machine and dryer on 7-10-21. The delivery was suppose to be on 7-27. It was a no show. Delivery was rescheduled for 8-14 and when they arrived they told me to come out to the truck to see if I still wanted the badly damaged washer and dryer combo. I refused it. Now its scheduled for 9-1 and I dont know if it will show up or even damaged. Its a shame when you spend almost $2,000 on a appliance and you wait months and still dont receive it. This is the third time abs I am very upset.

Do
Review №19

Great customer service and reasonable prices

Ma
Review №20

I had no problem getting help and I was in and out quickly

D.
Review №21

This Home Depot location is very busy it’s a big location has everything you need where the big suppliers the only located very big parking lot customer service could use a little work beside that another Walmart

Mi
Review №22

Clean and good service. But they dont automatically put cheese on the fajitas. The food was good though. Will definitely come back and order cheese next time.

An
Review №23

I ordered indoor cameras and 2 battery charges, ring door Bell. They canceled the order for the cameras but not the 2 year warranty. 😡. Then they told me the southfield had them, so I ordered from there. I received a text saying it was canceled. This happened 4 times. I still have items that was ordered with that same order that I need to return. Because each time I ordered the cameras and paired for them it was canceled. CRAZY 😡😡😡😡 NEVER AGAIN!!!!

Je
Review №24

Home Depot was employees were great, in store services was great...Now delivery service SUCKED..After waiting over a month for new Refrigerator. They call a day before (June 3rd) and gave a time 11:30 to 4pm On a Friday on June 4th by 3pm. No show called, started calling at 3:45... kept say they coming (called 4, 5, 6pm) Then at 7pm call a Seevice Rep. and was told driver had a emergency and wanted us to wait for 2 more week to work us in for delivery get refrigerator.

Te
Review №25

They Always have plenty of cashiers especially if you go early👍. And The workers are very helpful

Ya
Review №26

I came looking for coax cables/extensions. I was in the area but couldnt locate at first. I started to ask one of the ladies unboxing in the aisle. And her demeanor through the mask was enough for me. She seemed rather irritated that I even approached her. I was able to find what I needed...but I wont be returning to this location. The ladies here seem to be very annoyed for some reason. The cashier was nice and they had what I needed, so 3 stars.

Re
Review №27

Its where I work. I Love this place.

Ka
Review №28

I found what I wanted very quickly.The people that work there was helpful.

Je
Review №29

I found what I needed which was heat resistant paint. I never have a problem really with home Depot

De
Review №30

Home Depot is it very good store to have what you need when you need it if you want supplies go to Home Depot they have everything you need kitchen supplies anything you need main things about a home having PVC pipes electrical and anything else Im not just saying it Home Depot is the place to shop

Ge
Review №31

Very helpful service. Alot of eye candy if you will. 😂

Th
Review №32

They need to hire more people to work the register

Au
Review №33

Difficult to get help. They really dont take their job seriously. Just a social Club for employees.

Gr
Review №34

Able to locate items I was seeking, checkout moved quickly.

Da
Review №35

It has most things one needs for the. Home and yard at one establishment.

La
Review №36

Get here early less crowded then

Li
Review №37

Service was excellent and product availability was awesome.

Ke
Review №38

Very busy and higher prices but so far excellent service.

Ma
Review №39

I hate going to home depot because they dont have enough riding scooters for the disabled people. Most of the time i go to this store on 7 mile. Their scooter are broke,

Ri
Review №40

Just left there today, great place to get all your home needs, in store and online they have it.

De
Review №41

The lawn department isnt the best. The guy told me to go to another store to avoid helping me. I watched the guy let 2 females load their cart without any assistance.

De
Review №42

I was in the market for three ceiling fans. I picked three but they were out of each one. I purchased a washer and dryer, though each item was priced a bit high. The salesperson there was friendly and professional. They get points for that. 😉

Ma
Review №43

Out of stock on plumbing parts and electrical parts.Long lines Slow serviceSale person in plumbing not helpful. Told us where to find parts and left. Very poor service 1/2 star.

mi
Review №44

I placed an online order for appliances, my delivery date have been pushed back twice. Ive been waiting over a month.

De
Review №45

They have everything. Great customer service, too.

in
Review №46

They Very helpful there in loves to help very experience there they know how to get the job done right ✅

Do
Review №47

Bought an electric lawn mower they gave me a 10%discount for veterans and all is good

Vi
Review №48

I got what I wanted and for a great price.

Su
Review №49

Selection depleted but convenient.

Da
Review №50

Ive been to this store 3 times over the past 6 months for plumbing supplies and found that they are limited on supplies compared to other stores.

Ta
Review №51

They need help to slow n no one really to help with stuff n dont want to help you when you ask

Pa
Review №52

Ive had bad experiences with the Home Depot in Dearborn, so I decided to try this location. Its like night and day. The staff is eager to help, they informed me of a discount that Id specifically asked three others about at the other store, they helped me gather my products and load them. I was delighted with the experience.

Ch
Review №53

Convenient having it in the neighborhood but understaffed and often disorganized

Mi
Review №54

Lady couldnt help at paint station because she might break a nail.

No
Review №55

The security guard that was working the closing shift needs a customer service class. He doesnt know how to use a friendly tone when hes telling you something. He was very angry and argurmental about something as simple as telling us the self check out was closed. He was yelling like he was talking to a little kid. He made a scene and embarrassed us.

Sy
Review №56

Excellent! Purchased seeds for a organization they had everything I needed and more!

Ma
Review №57

Went to buy a hedge clipper got it pretty fast

Jo
Review №58

Stuff is everywhere and unorganized!! Cant really tell how much something is because its not in the right place. They dont have alot of flowers out right now, but plenty of dirt, mulch, fencing products, etc. Its saving grace are the staff. Everyone I talked to was very pleasant.

D
Review №59

This place is absolutely to busy and the employees are extremely rude at this location (No Help) . Convenient if you live in the city would not recommend to anyone..

Ma
Review №60

I Love Home Depot!!💖😇😉

Ro
Review №61

Homey depot...not a bad store...found everything I needed.....getting yard ready for spring...decent prices

Th
Review №62

Decent service but not much handicapped parking 🅿️ ...

St
Review №63

Great store clean and friendly staff

Dw
Review №64

Terri. B was very knowledgeable on paints and primers. She explained how the process should go and what to do for a better look. Thank you 🙏

Ri
Review №65

Clean store and helpful staff.

Ja
Review №66

We had some minor flooding recently due to the unexpected rain !! I needed a wet vac to vacuum the water logged rugs in the basement so I came to Home Depot and asked a helpful male worker passing by where to find a wet vac, he pointed me to the wet vacs displayed for $49.97 which was a Good price for a unexpected purchase that didnt blow my budget !! Love Home Depot on 7 mile and Meyers !! 🤩🤩🤩🤩🤩🤩🤩🤩

Ed
Review №67

They had what I needed at a good price. And employees were helpful helpibg me locate the items I was looking for.

De
Review №68

Employees were very helpful when finding items.

Mi
Review №69

I found everything I needed, at reasonable lower prices. Very satisfied.

Ma
Review №70

Great job #2781. Knowledgeable ppl working here....

Ar
Review №71

Product is pile too high&cost tooMuch! 😳

Ka
Review №72

Everyone was very helpful and nice one of the most plaesent place I have visited on the City of Detroit keep up the good work!

To
Review №73

Great latesha was outstanding worker. Need more of her. Knew her stuff.

Al
Review №74

Friendly and helpful staff.

Do
Review №75

Some of your female employees need a lesson in politeness

Je
Review №76

Thats the worst HD in the world!All the money we spend there, how come it is so dirty & old looking? I live right down the street but I go to the one on South field & 12 mile.

Wo
Review №77

God bless you all always.

St
Review №78

This the home depot to go for paint. Plain and simple. Been to all of em in the tri County area.

ja
Review №79

Always crowded, parking lots filthy need a parking lot attendant to clean daily

Jo
Review №80

Very nice,clean establishment. Excellent service, no questions, courteous and very friendly.

ir
Review №81

Had to search to find someone to ask a question about lights. Took a guest. Only found employees as I was checking out. Should have went to another Home depot

Jo
Review №82

Been here over 100,000 times.This place is the worst home depot of them all.

an
Review №83

Helpful staff and selection.

Ed
Review №84

Employees are rude,some,walked back and forth all over store with no offer of help...when I ask for help, I got ride no eye contact twice from to diff employees And a finger point and direction as if it was a problem asking.never will go back.ill drive to another city or store before I go back to that store

Sh
Review №85

This location is ok However it would be way better if they hire more knowledgeable workers in the different departments. As well as hire more cashiers to check out. Customers should only have to wait no more than 5-10 mins to cash out at the registers.

do
Review №86

The Home Depots in other areas are better kept and well managed.

St
Review №87

Had a few questions about a remodel job for my bathroom. Found an employee, showed me where I needed to go to check some pricing. Was in and out in 30 minutes

Ka
Review №88

Friendly staff helped me look for items.

al
Review №89

The worse homedepot ever I have an order dated to be delivered on the 16th of this month and not delivered they said they dont have what ever to rip up the stuff and they said it will be deliver on the 21st and they didnt have no excuse to say and didnt delivered my stuff I called them they said it will be deliver on the 23rd man I hate it my order has been placed on the 13th of the month I hope someone will do something about this

Ca
Review №90

Good help,workers are helpful clean good service thanks

Pe
Review №91

Good customer service, line is to long for check out.

Al
Review №92

No baskets. No one available 2 assist, store registers should be near both entrances

Th
Review №93

That is the busiest homedepot I have ever been at the store was packed.

La
Review №94

You can never find anyone to help you. The customers help me find what I was looking for.

Dj
Review №95

I didnt find everything I was planning on purchasing. However, I experienced great customer service!

Mr
Review №96

I love that their flowers were fresh.

Ta
Review №97

Best dates with my husband happen here, Lol. Grills, fire wood and night lights.. so romantic and theyre always stocked for us!

S1
Review №98

This Home Depot always look a mess, the employees dont know anything about the products, cant find staff have the time. This location need to do better on so many levels, so start with the top store Management.

Wa
Review №99

Love their service lovely personality. And their attitudes I love Home Depot theyre good people

Sh
Review №100

Best Home Depot in Detroit because its the only Home Depot in Detroit. But for real, they are good on stocked items and could improve when it comes to customer service. Its a stressful atmosphere to work in so I appreciate everything that they do.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:18700 Meyers Rd, Detroit, MI 48235, United States
  • Site:https://homedepot.com/l/Detroit-7-Mile-Meyers/MI/Detroit/48235/2781
  • Phone:+1 313-341-7750
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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