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Advance Auto Parts
5514 Grand Ave, Duluth, MN 55807, United States
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Advance Auto Parts
Comments
04
Review №1

Super awesome friendly staff, Almost always have the parts I need. And good prices

To
Review №2

Very helpful staff. Fully stocked, clean, and well organized

Br
Review №3

Bought an ac recharge can here. Margaret wouldnt let my 9 year old use the bathroom and it was an emergency. Never returning here.

Cl
Review №4

Great tools at a bargain. Buddy picked up dewalt paint sprayer for awesome low price. Deals for the DIY person.

Je
Review №5

Great selection of auto parts.

Ro
Review №6

U can get what need with friendly service.

Da
Review №7

Received the wrong part, had to go back and get the correct one. At least they had one.

Aa
Review №8

I work in the auto repair industry,I regularly pick up parts from auto zone often and I dont have any problems getting items (sometimes they dont have a part) very rarely but,it happens 😊...

Je
Review №9

One guy was very frustrated using a computer and said he selected my online order incorrectly. He had to let his coworker look at it. His coworker had 4 customers in line. His coworker looked at the receipt and said it was good. I had to wait 15 minutes (4 customers jumped in front) for nothing because the original worker was incompetent with a computer. Customer service 0 stars.

Ro
Review №10

Great online deals.

Ju
Review №11

Great place to buy your automotive needs.

As
Review №12

The signs on the outside of the building and the inside say that people will install wipers for you. That is not true, when I went and bought some they said they were unable to help me with it.

Ba
Review №13

Super helpful and always have the parts I need in stock.

un
Review №14

Had everything I needed and guys there always helpful.

Th
Review №15

Great place to get your Auto parts.

Ti
Review №16

Friendly helpful staff. Decent prices

Je
Review №17

Good customer service. Everything I needed

Sa
Review №18

There is a staff member at this store who gave us false information about the return policy, however the store on central entrance was amazing at helping us correct the problem. The store on Grand Ave also, on a different occasion, told us they could not change a battery because they were closing soon, when they had over half and hour until close. We also went up to the central entrance store for that and they put the new battery in no problem. I do NOT recommend the store on Grand Ave. Awful.

St
Review №19

The sales associate knowing took part in scamming me. Called the police only to learn that this happens all too often. Avoid if possible.

Li
Review №20

The gentleman who helped us was amazing. He had the tools, knowledge, and patience to show us how to change our brake light. He looked up the bulb we needed and we were able to avoid a trip to the mechanic. Now we feel confident that we can do it ourselves next time.

Ph
Review №21

Great place for all your auto parts needs!!

Am
Review №22

The prices are great, but the service is terrible. Make sure you know what part you need and dont let them tell you otherwise, they will give you poor advice. Luckily YouTube is a good place to start if you arent sure what exact part you will need.

Ke
Review №23

Extremely disappointing service today. Stood at checkout with item for ten minutes while while worker was helping another customer with concerns. That is understandable BUT the dissatisfaction started when his coworker Nate was called out to assist with my transaction. Nate strolls out without even looking at me and decides to answer the phone instead. Needless to say, I set my item on the counter and left. Didnt seem to bother Nate. 🤷‍♂️

Ro
Review №24

Helpful staff found what I came for

dr
Review №25

Had everything I needed and they were very helpful. Didnt wait in line more than 2 minutes.

Sc
Review №26

The people that work at Advance here in West Duluth are the best. I have gone in multiple times with questions and concerns about my car as my husband is gone for weeks at a time due to his job. They have always taken the time to listen, suggest what I need if anything, and really solve my problems with my car. Today I was worried about my battery because it is old and the weather is so cold even though it is working fine. The gentleman tested my battery for me (it was doing great), cleaned the connections and suggested a cold weather treatment for my gas. I am so relieved. They have never let me down and they do not oversell.

Cr
Review №27

Great service and profuct

Pe
Review №28

Very friendly and helpful staff. Reasonable prices with a good rewards program.

Er
Review №29

Theyre always so helpful, and have never made me feel stupid for not knowing what i was looking for. Excellent service.

Co
Review №30

Consistently good prices. Helpful and fair. Always a good return policy and you can borrow many tools.

Al
Review №31

Great experience, very nice sales people, lots of help.

Me
Review №32

They usually have what I need. Prices are decent. The staff are helpful, but kinda grumpy.

Co
Review №33

Once I got it they were nice and helpful.No other customers and I had to ask for help.

MO
Review №34

Always my favorite parts store. These guys really hunt to find hard to find parts for my oddballs and obsolete vehicles. I appreciate all you guys do. Keep it up

Re
Review №35

Service was terrible definitely lost the customer.

Ry
Review №36

I never go anywhere else very knowledgeable and great customer service

Da
Review №37

They will even install your wiper blades. Well worth a moderate premium in price to not have to n slice my fingers getting the old blades off of the car.

je
Review №38

Luv going there to get parts for my truck .. I just let them know whY Im needing and there very understanding about parts and electronic

Lo
Review №39

Good people, wonderful service. Some wait time when busy, but always happy to help.

Ja
Review №40

Very wonderful staff. Great friendly service at a great price!

Da
Review №41

Knowledgeable and willing to send you to a competitor if they dont have the parts

Sh
Review №42

By far the most willing place in West Duluth to help you out so long your not an ass

An
Review №43

They friendly people that are willing to help you

Wi
Review №44

Good service. FRIENDLY FOLKS!

Ro
Review №45

Excellent

Pa
Review №46

Very nice and very helpful.Thank you.

Te
Review №47

Worst customer service. I brought an starter with life time warranty, and they did not honor it, because the sales man gave me the wrong one, went to there other location had no problem at all, my wife also had problems at 5he west duluth location also customer service

Br
Review №48

These guys are always helpful. Even if you just call then to ask a question

Ro
Review №49

Nice service an gd prices

Co
Review №50

Fun people to joke around with and helpful

Ra
Review №51

Decent parts store. Good service

Mi
Review №52

Great customer service and friendly knowledgeable about vehicles 👍

Jo
Review №53

Helpful employees and had a good selection of part.

Ap
Review №54

Great customer service

ro
Review №55

Had trouble with an online order and a quick visit to my nearest store resolved my issues.

G.
Review №56

Thats the main place I go to to get parts for my car. Their prices of Lewiston town and they have exceptionally good parts.

Gr
Review №57

Good quality products and good people. Pricing is bit high but all in all worthy of shopping.

ka
Review №58

Helpful funny friendly employees.

Co
Review №59

Helpful and knowledgeable staff.

Ke
Review №60

They have or can get the parts you need

Be
Review №61

Ame in needing new wiper blades and the rep took the time to explain the differences between blades and then he installed them.

Ma
Review №62

They were awesome

Ta
Review №63

Helpful, knowledgeable staff.

De
Review №64

Fast and friendly service

Da
Review №65

Staff talks in plain English if the patron isnt for sure what is needed or mechanically challenged

Ta
Review №66

Very helpful staff

Jo
Review №67

Counter guy even helped me replace my headlights

Ta
Review №68

High prices

S
Review №69

Good place.

cr
Review №70

I work there

Mi
Review №71

Vary helpful

Aa
Review №72

Good selectuon

Ja
Review №73

Great service

ch
Review №74

Very good service thanks

Da
Review №75

They had what I needed

Bo
Review №76

Great service

We
Review №77

Staff is great!!

Bo
Review №78

Very helpful

Mi
Review №79

Ordered part received next day

Do
Review №80

Slow

Ca
Review №81

They got parts

Ti
Review №82

Good.

Jo
Review №83

Good prices

Na
Review №84

Great people

RO
Review №85

My Preferred Auto Parts Store!

Ch
Review №86

Service is ok

Je
Review №87

They have parts

Ti
Review №88

Great

Ma
Review №89

Parts there

Information
25 Photos
89 Comments
4.2 Rating
  • Address:5514 Grand Ave, Duluth, MN 55807, United States
  • Site:https://stores.advanceautoparts.com/mn/duluth/5514-grand-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 218-624-1830
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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