Super awesome friendly staff, Almost always have the parts I need. And good prices
Very helpful staff. Fully stocked, clean, and well organized
Great tools at a bargain. Buddy picked up dewalt paint sprayer for awesome low price. Deals for the DIY person.
Great selection of auto parts.
U can get what need with friendly service.
Received the wrong part, had to go back and get the correct one. At least they had one.
I work in the auto repair industry,I regularly pick up parts from auto zone often and I dont have any problems getting items (sometimes they dont have a part) very rarely but,it happens 😊...
One guy was very frustrated using a computer and said he selected my online order incorrectly. He had to let his coworker look at it. His coworker had 4 customers in line. His coworker looked at the receipt and said it was good. I had to wait 15 minutes (4 customers jumped in front) for nothing because the original worker was incompetent with a computer. Customer service 0 stars.
Great online deals.
Great place to buy your automotive needs.
The signs on the outside of the building and the inside say that people will install wipers for you. That is not true, when I went and bought some they said they were unable to help me with it.
Super helpful and always have the parts I need in stock.
Had everything I needed and guys there always helpful.
Great place to get your Auto parts.
Friendly helpful staff. Decent prices
Good customer service. Everything I needed
There is a staff member at this store who gave us false information about the return policy, however the store on central entrance was amazing at helping us correct the problem. The store on Grand Ave also, on a different occasion, told us they could not change a battery because they were closing soon, when they had over half and hour until close. We also went up to the central entrance store for that and they put the new battery in no problem. I do NOT recommend the store on Grand Ave. Awful.
The sales associate knowing took part in scamming me. Called the police only to learn that this happens all too often. Avoid if possible.
The gentleman who helped us was amazing. He had the tools, knowledge, and patience to show us how to change our brake light. He looked up the bulb we needed and we were able to avoid a trip to the mechanic. Now we feel confident that we can do it ourselves next time.
Great place for all your auto parts needs!!
The prices are great, but the service is terrible. Make sure you know what part you need and dont let them tell you otherwise, they will give you poor advice. Luckily YouTube is a good place to start if you arent sure what exact part you will need.
Extremely disappointing service today. Stood at checkout with item for ten minutes while while worker was helping another customer with concerns. That is understandable BUT the dissatisfaction started when his coworker Nate was called out to assist with my transaction. Nate strolls out without even looking at me and decides to answer the phone instead. Needless to say, I set my item on the counter and left. Didnt seem to bother Nate. 🤷♂️
Helpful staff found what I came for
Had everything I needed and they were very helpful. Didnt wait in line more than 2 minutes.
The people that work at Advance here in West Duluth are the best. I have gone in multiple times with questions and concerns about my car as my husband is gone for weeks at a time due to his job. They have always taken the time to listen, suggest what I need if anything, and really solve my problems with my car. Today I was worried about my battery because it is old and the weather is so cold even though it is working fine. The gentleman tested my battery for me (it was doing great), cleaned the connections and suggested a cold weather treatment for my gas. I am so relieved. They have never let me down and they do not oversell.
Great service and profuct
Very friendly and helpful staff. Reasonable prices with a good rewards program.
Theyre always so helpful, and have never made me feel stupid for not knowing what i was looking for. Excellent service.
Consistently good prices. Helpful and fair. Always a good return policy and you can borrow many tools.
Great experience, very nice sales people, lots of help.
They usually have what I need. Prices are decent. The staff are helpful, but kinda grumpy.
Once I got it they were nice and helpful.No other customers and I had to ask for help.
Always my favorite parts store. These guys really hunt to find hard to find parts for my oddballs and obsolete vehicles. I appreciate all you guys do. Keep it up
Service was terrible definitely lost the customer.
I never go anywhere else very knowledgeable and great customer service
They will even install your wiper blades. Well worth a moderate premium in price to not have to n slice my fingers getting the old blades off of the car.
Luv going there to get parts for my truck .. I just let them know whY Im needing and there very understanding about parts and electronic
Good people, wonderful service. Some wait time when busy, but always happy to help.
Very wonderful staff. Great friendly service at a great price!
Knowledgeable and willing to send you to a competitor if they dont have the parts
By far the most willing place in West Duluth to help you out so long your not an ass
They friendly people that are willing to help you
Good service. FRIENDLY FOLKS!
Excellent
Very nice and very helpful.Thank you.
Worst customer service. I brought an starter with life time warranty, and they did not honor it, because the sales man gave me the wrong one, went to there other location had no problem at all, my wife also had problems at 5he west duluth location also customer service
These guys are always helpful. Even if you just call then to ask a question
Nice service an gd prices
Fun people to joke around with and helpful
Decent parts store. Good service
Great customer service and friendly knowledgeable about vehicles 👍
Helpful employees and had a good selection of part.
Great customer service
Had trouble with an online order and a quick visit to my nearest store resolved my issues.
Thats the main place I go to to get parts for my car. Their prices of Lewiston town and they have exceptionally good parts.
Good quality products and good people. Pricing is bit high but all in all worthy of shopping.
Helpful funny friendly employees.
Helpful and knowledgeable staff.
They have or can get the parts you need
Ame in needing new wiper blades and the rep took the time to explain the differences between blades and then he installed them.
They were awesome
Helpful, knowledgeable staff.
Fast and friendly service
Staff talks in plain English if the patron isnt for sure what is needed or mechanically challenged
Very helpful staff
Counter guy even helped me replace my headlights
High prices
Good place.
I work there
Vary helpful
Good selectuon
Great service
Very good service thanks
They had what I needed
Great service
Staff is great!!
Very helpful
Ordered part received next day
Slow
They got parts
Good.
Good prices
Great people
My Preferred Auto Parts Store!
Service is ok
They have parts
Great
Parts there