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NAPA Auto Parts - Genuine Parts Company
3526 Buford Hwy, Duluth, GA 30096, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
Av
Review №1

The employees act like you’re not even standing there and when they do “realize” you’re there they drag their feet figuratively and literally. I suggest no one goes here for anything ever

Sc
Review №2

Thank you again for the recommendation on that water pump issue. Saved me lots of time and money.

So
Review №3

It was a good driving trip to go pick up 2 lower ball joints. Not bad. Napa

Je
Review №4

Stan was absolutely wonderful! I ordered parts for my jaguar but unfortunately there was a mix up with my order. He personally went to the warehouse and had my parts for me under an hour !

Ra
Review №5

Love this place

Cr
Review №6

NAPA associates were very helpful. They had the battery and oil for my car at very good price.

Se
Review №7

I have a lot of respect for this store. I buy my batteries at this store as well as many of my part needs when I dont buy the parts online. The guys in the store are always really honest and kind. The smile, they laugh, and they crack jokes. It makes you feel better about trusting their service, which is unwavering in its excellence. I definitely recommend this store for your car needs.

Be
Review №8

Always a pleasure coming here. Heck I am writing this from their parking lot right now as we get parts for a truck. Employees are always nice and super helpful. Have most of the items we need in stock at great prices and if they do not have it they can het it pretty quickly. In and out in under 5 minutes today!!! Keep up the great work guys!!!

Wi
Review №9

Great price and quality parts and very professional and friendly service

Ba
Review №10

I appreciate how the staff of NAPA dont talk down to women who purchase things for auto repair. Over the years, Ive purchased brake pads, synthetic oil, windshield wipers, etc for my Explorer and i appreciate being treated with a friendly smile and great service. Plus i use my AAA discount. Great folks there!!!

An
Review №11

Employees here are polite and greet customers with a smile the moment you enter the store. Theyre very informative about their products and they really help customers out.

Ta
Review №12

As a daughter of a heavy equipmemt mechanic, my dad taught me everything I need to know to keep my car running. Auto parts store after store treats me like I dont know jack, perhaps because Im a 115 lb woman, but not these guys. If youre a girl who knows whats up, this is a great store.

Su
Review №13

Shoutout too Cameron and Stan for their stellar customer service. They both were very kind, patient, attentive and knowledgeable when helping me. “See you tomorrow guys!”

Me
Review №14

Super friendly staff and just about anything you need is usually in stock.

Ch
Review №15

Definitely the most friendly, helpful and knowledgeable Auto parts gig around.

Br
Review №16

This store is close to me. I used to be a loyal AutoZone shopper but after several failures of parts purchased at AutoZone I was disappointed and I started shopping at NAPA. So far I am satisfied with the merchandise quality and the very helpful service.

Yo
Review №17

Parts quality is great, employees are knowledgeable, prices are better than competitors, very rarely have any issues here.

So
Review №18

Stan and Cameron are awesome! Very helpful and friendly!

A
Review №19

They didnt have the parts I needed but sent me to someone who could assist me. Great customer service today!

Al
Review №20

Great job nice and easy too found my tools and really good deals

Ch
Review №21

Its a nice place for get the auto parts.

Je
Review №22

Fabulous people that work there they know their parts and their jobs very well, highly recommended

Ma
Review №23

Great place for parts. Allen the manager always gets you the correct part

Ro
Review №24

The guys working here are knowledgeable and friendly. Great experience.

Mi
Review №25

One of the best auto stores in the area! Very helpful staff!

Sc
Review №26

Vee was awesome and had everything ready before I got there.

Mi
Review №27

Good service but prices are way to high.Ill stick to OReillys..

Al
Review №28

This store at 3526 Buford Hwy always seem to have problems honoring there warranty on there products. But, when I drive down to the hub in Norcross on Peachtree Industrial it is never an issue. I have been dealing with Napa since 2012 at least thats as far back as my maintenance records and receipts go.So I have a little experience dealing with them and i can tell you if you have an problem with something you purchased dont go back to this location because there is always a reason why they will not switch out the product.Ih yeah! I purchased the ceramic brake pads and failed in less than 6 months. It does happen but they always took care of it. But, not this location.This is the funny part for those who fix cars!Now the person i dealt with this time is Vee. Let me tell you the reason why they would not exchange the pads. He said they must have at least 50% or more pad left on it. Like Im going to take my wheels off to check. Ceramics usually last me a little more than a year.Just do yourself a favor and drive down the road. Always a smooth transaction.

J
Review №29

Went in to get my AC fixed, paid $300+, went back a week later because my AC was blowing hot air again. Paid another $300+ to replace the condenser because there was a leak that they didnt see the 1st time. Well 1 week after that was replaced my AC goes out again. I gave them a chance to fix it and just got worse.

Ni
Review №30

Very nice people not to far from where i live and good service

Jo
Review №31

Helpful staff.

sc
Review №32

Great service helping me diagnose and replace a bad battery on a Sunday morning.

an
Review №33

Awesome place.

Ad
Review №34

Staff is nice and helpful

Ri
Review №35

Over priced but the staff is very friendly and helpful.

Xa
Review №36

All ways the best brands a quality.

yo
Review №37

They actually had the right parts for my tractor. They did take a little too long to find them.

Pa
Review №38

On the expensive side of auto parts stores, but you have a better chance of finding someone who knows about car parts here than at most other pars stores.

Me
Review №39

There were 4 people standing there when we went in. They didnt acknowledge us once from the moment we walked in, looked around, and walked out without what we came for.

Da
Review №40

Quick service and very helpful

Un
Review №41

Great customer service

Ab
Review №42

Great experience

Ma
Review №43

Amazing people

Ca
Review №44

Cashier was very helpful

Bi
Review №45

Juat what u need friendly staff

Sl
Review №46

Extremely slow and lazy staff

Pa
Review №47

They always seem to have what you need

Yo
Review №48

Nice service

Sa
Review №49

Great place

Wi
Review №50

Nice folks

Ni
Review №51

Love it

Ko
Review №52

So so

Je
Review №53

You can find almost everything

Fe
Review №54

Expensive

Hy
Review №55

Very friendly

He
Review №56

Variety of products and good service

Ma
Review №57

Very kind and I like some things

Fr
Review №58

Everything to repair or plug your car

so
Review №59

Very good

Information
41 Photos
59 Comments
4.4 Rating
  • Address:3526 Buford Hwy, Duluth, GA 30096, United States
  • Site:https://napaonline.com/stores/ga/duluth/3526-buford-hwy?cid=pl_yext_gpc_GenuinePartsCompany_22131
  • Phone:+1 770-476-2254
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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