Have purchased tires here once before. Came in today with Walt and mo on duty. Had a road hazard leak on a tire. Walt was great and got things going. While waiting, I listened in on a number of customer encounters and was pleased to see how Walt dealt with the different discussions with empathy and professional engagement. And patience where I might have been tested. Others in the shop were all courteous as well. We need more Walts at the points of customer encounter. They fixed my tire under warranty and it with great service.
I hit a curb and busted my tire. It’s closing time but Mo, the guy who’s working there at the time, was extremely kind and helpful. We called and he said he could help us put on the spare, free of charge. Eventhough the shop was closing, when we get to the shop he was very welcoming and help us out in a very positive manner. Employee of the year you guys!!!!
Andrew, the new store manager for this location, is outstanding. He took care of my needs as a priority knowing that I had to go to work within the same hour as bringing my car to them. He is a great addition to this place. I have been here a lot within the last few months and will continue to come back. Doug is a great assistant to him too. Come here for any needs! They make it quick and easy at a great, fair price.
Good service... The website quoted me a special that it didnt honor in the initial quote, but the gentleman at the counter was able to adjust and get my $100 discount without issue. Tires were not in stock, but they were able to quickly procure them from a nearby store in time for the original appointment time. Quoted prices for other services were also very reasonable, so if car needs brakes, struts, etc, they can take care of you.
I had a great experience at this location. Moe the manager was very friendly and got me great price on my new tires. I would recommend this place to anybody who need a quick and efficient service!
Mo and his team are literally a life saver and I mean it!!! I dont know what happen with the front passenger tire...I was shaken up about the entire tire situation, but MO took care of it and explained everything in a professional, kind and caring manner. Thanks Mo and team!!! Definitely will be back.
Andrew got me in with no problem. Great customer service. While Firestone turned me away. Thank you so much.
This is such a great place to take your vehicle. They worked with me on my budget and did more than was necessary to make sure my car was safe and good to go. Walt and Cory and Jesus, Mo, and Candice, were all amazing and helpful.
Extremely fast service, honest communication and very professional management of vehicle and belongings. Employees exhibited trustworthy behavior and was able to exceed all expectations. They gave no idealistic gaurantees but got the job quick and properly anyway. 10/10 would return!
Came in today to get a new set of tires on my suv. Talked with Morris Banks about the tires he set up everything and when I arrived he took the car right in and got everything taken care of for me. Was completely satisfied with the service. Would recommend family and friends to go in and get any service done with Morris banks he is the best
What a Day to get a flat! But in my eyes view Mavis Tires & Brakes was right there to help! Both Mo & Cory were excellent in there great customer service, they got me in and out within a half flat! I definitely will recommend anyone to come to any location especially this one! Thank you gentlemen for getting back on the road in time to keep making this money!
Had some really bad problems with my brakes. Walter and Jesus did a great job inspecting, assessing the issues, and repairing with ease. I was impressed with the speed of the operation and they were both very courteous. Ill definitely be back if there are other issues.
Walter and Kenmari are amazing! Genuinely nice guys who care about you and your car! I got my tire patched fairly quickly and very affordable! 10/10 WOULD recommend
This place is excellent, and the gentleman named Mo was friendly and very accommodating. He took his time and explained to me the issues I was having with my car. I will be returning for service.
Awesome service, Fast and very helpful. I was helped by Walter and Allan and they did a wonderful job. Will continue to do my service there.
Absolutely wonderful experience getting 4 tires mounted and balanced. Front desk guy is a pro and excellent with customers. Will be back for more work soon!
I have to say, Ive been burned in the past by tire companies but today changed everything. Mo was an absolute pleasure to work with. He listened to my concerns and gave me exactly what I needed without trying to pressure me into services I did not need. Thanks Mo!! You now have a loyal customer.
My tire pressure sensor went off after filling up my tires over the weekend and I called this location and they were able to fit me in with no problem. Mo and the Mavis team took great care of me and will definitely be back again! Thanks Mavis!
Have been to Mavis before and they always do a great job. Walt is always very helpful. They are my go to.
I had a great experience at this location! The service was quick and direct and friendly! Chad helped me out with my brakes/rollers, did a great fix and got me some discounts off my whole bill! They definitely make sure to take care of your vehicle and make sure it’s affordable. I will be going back for future repairs!
I had a great experience here! Had a flat tire and needed it patched up. They were quick, efficient, and had great customer service. I will be a return customer in the future!
I was having brake issues with my Nissan, called around and I’d have to say Mavis in Duluth had by far the best service,
The customer service and efficiency of service at this location was great. I was greeted with a smile and received the service I went in for.
Service was AMAZING. Super efficient and Mo was the best! Definitely will be coming back.
Finally found a place that has reasonable prices and knowledgeable associates!!! Went in for tires and now Ive found a place for my brakes and alignment too! Thank you Mo for your helping me figure out what that noise was on my car lol!
Andrew was very polite and professional. He was very attentive, detailed and communicated with me throughout the whole process. I purchased 4 new tires and also needed an alignment. The process was smooth and I believe hes excellent communication skills played a key role in me being more than satisfied with the service.
Work done in a very timely manner and very reasonably priced. Will definitely be back for future work on my car due to the great customer service from Mo.
Walter and Jesus were awesome. I came in a hour before closing time and I received excellent service. Quick, and efficient.
We always get great service at this Mavis. Today Walter and Jesus were able to repair our flat tire very quickly. W appreciate the work they do and will return.
Excellent and fast service! Best prices I have found for my BMW tire replacement
Great service!! Very knowledgeable about required services I needed for my car. I will definitely be back!!!
Andrew was really helpful in getting me what I needed and at a competitive price! He let me know everything that was going on with my aging car and helped me prioritize what needed to be fixed first. The wait was a little longer than predicted but because they were short staffed it was not a problem. Thanks so much guys!
Both the managers, and technicians were very knowledgeable and helpful, and I definitely plan on coming back in the future from now on.
Efficient, hard working, and honest. Three qualities in a business that I look for, and Mo at Mavis Tire & Brakes checks all three boxes. Patched the tire of my vehicle in 30 minutes and I can’t complain!
Mo was helpful and kind. He helped us with our car instantly and we appreciate him so much. Mo is the employee of the year. We are satisfied customers.
Corey did a great job! Got in and out and they where really helpful and nice! Fast service and overall great experience!
Great service and experience! Very quick and also incredibly friendly customer service
Great service and price.there are very patient and very helpful.i would definitely be back:)
Good service. Comfortable waiting area. They had a great special for first timers.
Awesome staff! Walked in and was immediately greeted by mr. Walter, he made sure I knew everything that was going on with my car despite my minimal knowledge about the issues. Store manager made was attentive to everything going on around the store. Love my tires, and my alignment is on point thanks to the mechanic (Christian ). I am highly satisfied with my experience here . Thank you !!
Everybody was extremely nice and service was exceptional. It’s really hard to find trustworthy a shop. This is where I will bring all of my cars for service from now on.
Mo, Jesus, Alan and Mohammed were working the day both my tires popped, It was raining, cold and I was late to work, they were so helpful and their good attitudes made my day! Will definitely be coming back from now on, also good prices and great work ethics!
Shop did a great job balancing tires. Very fast employees Very nice and knowledgeable.. Will definitely go back
Thanks to Walter And Jesus for a great job with the repairs on my car and I will be back with more work for these great guys thanks again
Walter and D got me in for a tire patch last minute. They were quick, professional and very kind. Definitely will return when I am in the area and need future repairs.
Manager Mo was great. I went to his store at the very last minute when he was closing and his staff were leaving the store. But he took a look at my car and fixed it. He was very caring and professional. Thank you Mo.
These guys were great! Got me in and out right away! 5 stars
Great customer service! Drew completed the services on my vehicle, and everyone was highly professional. Mr. Walter made sure all of my needs were met, and I highly recommend this location.
Manager was friendly and courteous. They were done with my vehicle in a shorter time than expected. Thanks Mavis Tires!
Very friendly and helpful!! Walter and Jesus did a very good job helping us get back on the road during our trip. Definitely recommend
Stopped in here to get a flat tire looked at. It was found to have a pretty sizeable nail in it. Walter and Jesus took good care of. They gave me the best deal possible and had me back on the road in no time. Highly Recommend this location.
Excellent staff, awesome customer service highly recommend Mo reliable car service.
Walter was very knowledgeable and helpful. He worked hard to get us the best deal on the services I needed. I highly recommend Mavis Tires and Brakes at their Pleasant Hill location in Duluth.
Highly recommend this place customer service was amazing did exactly what I asked. Brandon Had me in and out, very welcoming, he was on point and made me want to come back!Moe was very professional. Very informative and helpful. Prices are unbeatable and remarkable customer service !
Awesome service, in & out quickly. Thank you Mr.Mo. Highly recommend this place.
Had a sidewall bubble that I needed to get replaced ASAP before I left out of town last minute at 9 AM on a Friday. I was a little hesitant to visit a new tire shop other than my usual but I didnt have many choices. Walter helped me get two tires replaced in less than an hour and I was on my way. It was a pleasant experience overall and the staff was helpful from start to finish on the phone too.
Walter and Cory were very helpful they came up and help me right away and they solve my problem in matter off 15 minutes. And I want to thank Jesus for his work as a tech.
This place is amazing! I’m a single woman and Andrew made me feel very informed and comfortable with all my questions. Definitely coming back here for all my tire needs!
Excellent service . Went out their way to make sure I was safe on the road . Highly recommend
Second time at the shop… Mo is the man! Great service.
Awesome. Fast and efficient! Always gets the job done
Andrew and store manager Mo was Amazing!!!! Best service I’ve had getting my tires done. Was in and out with excellent service. And great price ( they also price match)
Great customer service always on point and on time when it comes to servicing my car
Walt did a great job of setting up a time for me. He and Mo really made my service great. This is my second time here and they always are very professional and friendly.
Walter was a great help today with my tire repair and he made sure to inform me on everything going on with my vehicle😊 Thanks Moe for being a great manager! Thank you all for getting my vehicle together in a timely manner. Very trustworthy location.
Jesus and Walter great costumer service great work cheep prizes…
These guys are awesome! Great service
Great service and fit me in super quickly!
Went in for an alignment. They had it done FAST and it was a lot less expensive that I was expecting! If you go to the Duluth location on Pleasant Hill, ask for Andrew - hes the man!
Very helpfulGot service right awayOther places would take all day or the nextThey are the place to go hidden right in plain sight
The store manager Mr. Morris Banks was a great service advisor help me with my car and got me out of there at a great time and gave me a great price on some tires and brakes thank you again Mavis tires &Brakes!!!!
Another nail in tire story...this one worked out real good thanks to the mechanics at Mavis tire in Duluth. They not only patched the hole, but also ran all the checks on the tpms system and batteries, and set the tire pressure on all tires. The staff was very professional with all the customers and I did not have a long wait. Thanks!!!
Bought tires for years here when it was Kauffman Tire and was nervous about the change to Mavis. First tire purchase from this Mavis location was in October, 2020. Found a nail in one of those tires and drove it right over to Mavis where they got my car back ASAP and got me out of there as quickly as possible:) Highly recommend! Friendly staff, great service!!
Excellent Service, happy with the service, Flat Tire issue solved on priority
Walter was helpful in explaining everything. Jesus showed me how to check my oil. Will come back here for sure.
Andrew and Walter really took care of me today. They gave me some great prices on the services that I needed. I’ve been a Mavis customer for years but I will definitely continue coming back to this location.
Mo was very polite and helpful. He agreed to help us on a last minute situation.
Great service. Repaired my tire after closing hours.
Always get amazing service and never have any issues!
Fast and efficient service. They were made sure to educate me on everything they were doing, instead of just trying to get over because I’m a woman. The staff was very nice. I’d definitely recommend them to anyone else.
Got a flat but they were able to replace the tire in a half hour for less than $100 with labor. Andrew helped me out, very glad I didn’t need all 4 new tires.
Great service and fast service! Very friendly staff! Will be back!
Mr. Walter, Ms. Kim, and Mr. Andrew were all extremely helpful. I had to get a tire replaced and they were able to get my tire replaced with the utmost professionalism. I definitely recommend them and their support staff. Excellent shop!
Walt was awesome as well as the technician Dee! Would recommend them to anyone!
Fantastic service and a fantastic group of people here!
Great service really professional gave a great price too
Great place to stop in for an oil change. Walter and Jesus did a great job with my car today!
Fast & Efficient service on changing my brakes & rotors that were conveniently in stock, no waiting. Competitive prices & professional. Very insightful & transparent with answering the questions I posed. Definitely will be back for other services needed in the future.
Highly recommend, always on time, attentive, professional, and great pricing. If you go somewhere else you messed up.
They were very fast and friendly
Walter was great and Jesus did a great job. Highly recommend these guys.
Outstanding Custumer services and job! Thank you MO’ my go to guy!
Andrew was very professional and even took me in the shop to show me the things that needed to be replaced. It gave me reassurance knowing that I could see the issues with my own eyes. Highly recommend them and definitely coming back!
They were extremely fast, very polite an d helpful.
Incredible service from D, Walter and Moe !!! Thank you all I will be back.
These guys were awesome, very friendly service. Walter kept me laughing and Andrew was very friendly and helpful! great place to have your car serviced
The staff is very friendly and the service is amazing!
Walter and D were very friendly, professional & prompt! I highly recommend them (and Mavis Tires) to anyone needing high quality car service.
Mo was very helpful. We got our car back fast and everything was working great!