Got a flat and was looking for a place to patch it up! Perfect timing took me in ASAP and fixed it. However, they did tell me that the rest of the tires would need to be replaced very soon, as there were stress cracks in between the tread (pictured below). They gave me a quote for 3 different tires within my price range and, once I made my decision, they were able to schedule me for an appointment the very next day. When I dropped my vehicle off in the morning, they even offered to drive me to work! I love my new tires now!!Perfect Timing is definitely not fancy or luxurious. But it is filled with caring employees who do good work for affordable prices! Definitely will be my go-to auto shop!
They looked at our vehicle shortly before they were scheduled to close at 3:00 on a Saturday. Turns out we needed new brakes. Even though it was now after 3:00, they drove to two stores (one in Superior) to get parts for our vehicle and install them. We had our 8mo old baby and dog with us, and they were very friendly and accommodating for us. They stayed open an extra couple of hours to make sure we could drive away that day. This business wants to help people get back on the road and my family and I are appreciative of them.
I was having issues with my brakes grinding and sticking and they got me in right away to get it done so I could get to work! Very professional and very honest, fair price and I will definitely come back for future needs
Friendly and efficient.I was in dire need of new ties as mine were going to blow any minute. They got me set with new tires, mounted, and balance right away for under $300.Since then my daughter has had her brakes fixed by them. She had a positive experience as well.They will certainly be getting our business on the future.Luci mingus
I just finished having the most unprofessional and unpleasant experience dealing with any business in my entire life. They are incredibly terrible with communication and you can expect them to not hold their word if they tell you theyll call you back or update you. They asked me to confirm the first service at a certain price and when it came down to it, I was lied to about the price and then its all downhill from there. They did services that I didnt ask for, didnt get a quote for, nor asked to confirm service for. And every single service that I specifically asked them to do on multiple occasions were not done. So you can also expect them to not do what you ask them to, put in random parts that you didnt ask for and then expect you to pay and not be surprised when its sprung on you. Because of Perfect timings miscommunication and unprofessionalism, they effectively totalled my car through repair costs that I didnt ask for nor confirm. On top of all of this, during a pandemic, not a single employee wears a mask, especially while dealing with a customer when theres even a sign on the office door that says to wear a mask. So on top of this shop being extremely dishonest and unprofessional, they are a walking compliance violation with the Minnesota Department of Labor and OSHA and putting lives at risk because of their own ignorance. This isnt the place to go. Save yourself the time, money, and stress and go elsewhere. They are a group of scam artists that will lie straight to your face.
Great shop got me in right away and got the job done
I needed to get my oil changed and I only had a lunch break to do so. They accommodated m and were flexible to my schedule. I dropped my car off and finished work and was able to pick my car up at the end of the day. Kind and professional people. Would definitely recommend going here!!
My daughter and a group of her friends were on their way from the metro area to BWCA for a 5 day adventure. She called me from Cloquet to tell me the check engine light came on. The staff at the auto parts store where they were identified the problem, but were unable to fix it that day. My daughter called Perfect Timing Auto Repair and they agreed to work her in before closing for the day (on a Saturday!) They arrived at Perfect Timing, the car got fixed and they were back on the road in no time! Thank you Perfect Timing!!! I would not hesitate to call you again!
I love perfect timing. These guys are awesome, quick and accurate.They work hard to get you the best price for your repair need.They are a go-to shop for basic maintenance. If they encounter something out of scope, theyll refer you to a good place.
These guys are so kind and helpful! They always manage to find time to get me in fast, answer my many questions... they are just overall amazing :)
The name, Perfect Timing really fits this business as several times when I needed unscheduled help, Darnell, Buck, Nate, and Aaron manage to fit my vehicle in. The prices are more than fair but the attention to detail is nothing short of amazing!
These guys have been doing all the work on my trucks for the past 2 yrs and they Are great people . thanks guys
We truly enjoyed our experiences. We took our truck to get an engine tune up and then back for an oil change/wheel rotation. They were professional, prices were reasonable and the services were done in a timely manner. If you are ever needing of auto repair in the Duluth area, I highly recommend Perfect Timing.
Very honest and explained what was wrong. Referred a few friends and will be back.
Friendly knowledgeable mechanic. Fast service
Highly recommended mechanic! While traveling for vacation I had a service engineer light come on. They were able to work me into their tight schedule and replace what was need! Once we were on our way they called with a courtesy to make sure everything still going good!!!!
My vehicle broke down north of town as I was trying to get back home to the cities. The tow truck driver said these guys would get me in and take good care of me and Im glad I listened. They got me right in and provided amazing value. I manage a large shop down in the twin cities and I am glad to see another shop provide this level of service. Shops are given a bad name right off the top and it takes standouts like perfect timing to reverse that trend. Best of luck to you guys and next time Im in the area Ill swing by and say hi!
Great service! Speedy and professional! Straight forward, very helpful. If you need car repair go here. Mr. Kelly is very knowledgeable and fair!
Darnell is one of the most genuine and trustworthy guys around. I brought my van in and he had it fixed and ready same-day. Amazing prices amazing service. Why would you take your vehicle anywhere else??
Great customer service and great price!
Excellent service, very friendly and awesome customer service. I seen the reviews and also heard through word of mouth that this place is very good and really care about you and your vehicle. I can contest to that, my experience with them was very professional and they made me feel like they really cared about me and getting my car I needed for work back on the road asap and they delivered. They had to work all day and did an excellent job on my car and was very fair on pricing after explaining how hard and time consuming the job took to fix my car. I highly recommend this shop if you want honest great work done on your car. I cant say enough how much they helped me. They kept in communication with me throughout the process. Its hard to find good shops like this one nowadays. I have much respect for the owner whos very understanding and an overall nice honest guy. I finally found my new go to shop if I ever need work done on my car in the future. If my friends ever need car repairs Ill definitely be recommending this place. Thank you very much. Youre a great guy, I wish more people ran their businesses like yours.👍🙂 I wish I could give you more than just a 5 star review. I wouldve given 10 stars if I couldve.💯💯💯
Our experience here went above and beyond expectations. The owner was friendly, honest and knowledgeable. He explained and showed me the repairs that needed to be done. As a female walking into a shop this is the best experience I’ve ever had.The work done was great and was at an affordable price. From now on we will bring all our repairs Here.
Outstanding customer service, great communication, quality service, fast and efficient fix, and the best price! Highly recommend!
These guys did due diligence and ferreted out my car issue. Was getting fifteen miles per gallon, now almost twenty! Thank you Perfect Timing, I will be back!
I haven’t had a problem they couldn’t fix. They surveyed the issue an took care of it. Great pricing an honest. What more could you ask for from a mechanic...
What can I say, when I first discovered this business I was looking for tires. They had great deals with great service. During the time I was getting tired they saw I had a broken break line. They gave me a great deal on both the tires and the break line. I have continued to give these guys business not only because of the professionalism and the great deals, but for the honesty and kindness the business has shared towards myself and family. I am greatly appreciated of them and their work and I can definitely say, I’ll be back.
Fast friendly customer service
Ive lived in Duluth for 10 years and this is the first auto shop with staff I completely trust. Very easy going, friendly and good at repairs. I also really appreciate how interactive the staff is with my son if I need to have him wait for a repair with me!
The lower ball joint broke on our truck right on the highway, we were able to be towed almost immediately by get hooked towing. We were able to get right in at perfect timing auto repair on a Saturday (even tho they were pretty busy) they were very knowledgeable and understanding.And we felt very welcomed coming here. they care more about safety than the extra dollar! By far the best repair shop Ive ever been to. Best service!I highly recommend perfect timing auto repair! 💯💯
Our brakes went out when we were leaving our camgroundMy husband called Perfect Timing and they fit us in to their busyVery polite and new what they were doing!Highly recommend them!
Got me in last minute while I was out of town I appreciate there honesty and fair pricing will be returning if I have any more issues thank u
Came up to Duluth from the cities to go on vacation. Starter stopped in our hotel parking lot and these guys were the only place open. They stayed late, got the part and fixed it for us. Chatted with us and kept us as comfortable as possible while we were waiting. Great staff, fantastic owner. Everything you want in a local business.
The most entertaining and wonderful auto shop Ive ever been to. Actually glad I had car trouble so our paths crossed. - Tracey
Very honest and dependable service. Had work done there several times in the past and highly recommend them to everyone I know.
Good Honest Service. Was from out of town on a timeline and Perfect Timing was able to get parts, and get my vehicle fixed and get me back on the way all at a reasonable price. Would recommend.
Horrible experience! I just bought a car that I wanted to get a full inspection done on. The car was over heating, and I knew it needed a timing belt and water pump. I stopped at this place because it was close to home and didn’t want to drive the car to far. I stopped there at around noon and first spoke to a very nice lady who was willing to help me out with giving me a quote, but then she got a call from the guy who owns the place, he asked if I could wait till 2:30 to talk to him. So I left came back at 2:30 like he asked only to sit around and wait while he helped several other people that were coming and going, he was answering and making calls kept telling me “ I’ll be right with you”. I don’t think he believed me when I told him that I checked myself and seen that the timing belt was shot, so I asked him if he want to take a look at it himself, he said “yes” so I went home and drove the car back there even though I was leery of doing so because of it over heating. Then I sat around some more, still not getting a quote, finally I had enough and left. 4 hours I waited to get a simple quote on my car, but never did! What a big waist of my time!!
ABS light came on when coming to Duluth for vacation. Perfect Timing got us in right away, explained the problem, fixed it quickly and got us back on the road. Price was reasonable and staff was helpful.
Beyond impressed with the crew here. D knows his business and his guys are pretty much what you would hope for in mechanics. Smart, hard working and knowledgeable.Had an emergency that needed fixing and they went above and beyond my expectations.Would recommend to anybody.Cheers!
Professional, courteous, prompt, great customer service and really seem to know what they are doing. I appreciate that.
Had my car up on a lift and offered to have it done and stay open later so I could grab it. I worked until 11pm and told them to work on it the next day. Picked it up 3 hours after they opened. Fair pricing honest hard working friendly folks over at this spot. Highly recommended if you need work done. Professionals on top of their game!
This place does fantastic work. The owner was able to get my Jeep in and the tech was able to get the radiator leak diagnosed within a few minutes before closing on Friday. They got the parts and had me back on the road by Early Saturday afternoon. The price they had initially quoted was extremely fair for the work being done, and thats right about what I ended up paying. It is rare to find a place that delivers fast, affordable work. For this reason, and their work to get me back in my car on a Saturday, shows me that the owner truly cares about his customers.For anybody wondering about this place, the shop may be small, but the service is wonderful.
Okay if you can stand to wait a week or two.
1200 dollars for a alternator/battery replacement, I called around afterwards and it shouldnt have been more than 700. After it was all said and done they told me I had to go to a dealership to clear the codes, so I did, and the dealership would have done it for 600. Long story short, they seem nice, but call around for pricing first.
This company is awesome, great service. They wont lie about what you have wrong with your vehicle, they are very straightforward and want the beat experience for the customer. My whole family will be going here for ANY problems with their vehicle. A company you can count on to get the job done effectively and efficiently.
Great customer service. My alternator went out when I was up in Lutsen and they were kind enough to order the part ahead of time so my car was ready to be worked on right away when I arrived with my car on a Saturday. They even stayed a half hour late to finish the repair! Very reasonable pricing and wonderful, hardworking people. If I lived in Duluth I would definitely bring my car there again!
Donell gave me great deal on used tires. Definitely interested in returning. I would recommend.
6/5 stars, comfortable environment! Owner is fantastic and wants the best for every customer. Honest, passion, caring, are a few words use to describe the company/owner. This is also a non judgemental space open to anyone. Will be back for more future business.
Outstanding service and very reasonable rates. My car had problems while driving through Duluth, and this business helped me as soon as I arrived. They ordered parts and fixed the car within an hour-and-a-half of my arrival. The employees were courteous and honest. I highly recommend this business.
Pulled in at 5:30 on a Saturday because the garage door was open. My alternator was shot and we would have been stranded until Monday. But he stayed until 8 to fix it for us. Charged a fair price also. Great man and a good businessman.
Friendly, great knowledge base, professional, the crew at Perfect timing are the best!!! Fair prices and when I needed my car done so I could go to work the next day, the crew at Perfect timing got it done!!! I would recommend Perfect timing to anyone who wants great service at a fair price, while supporting our local businesses in Duluth Minnesota
Excellent, the staff their is very nice and helpful they do checkups very nice.
Really appreciate the help we received from this business. I am so very happy we are close to a local business that has integrity and pride in customer satisfaction. Thank you for helping us when we needed it.
My husband and I brought our 2000 Ford expedition in to figure out why the shocks were bad, and the owner and communication was great...at first. A week and a half or so later his team let my husband take our truck home without communication to us that the owner was needing to still fix the shocks. Well they didnt ground a wire so we had to bring it back. normally I wouldnt be upset with this but my husband works across town, and this is our only vehicle. We brought the truck back and he fixed it but one major issue I now have? I DONT HAVE A HORN!!! I came in WITH a horn!!! I brought this up to them and they wouldnt give a solution, just said it could just be a fuse okay great, hubs and I know NOTHING about cars though!!! My husband amd I both agree that were taking our business elsewhere to where people are able to communicate even if bust.I admit when I get stressed I get snippy, however on top of having autism and my husband being a marine, neither of us fully felt satisfied as this is our only vehicle and we drive his two kids in it regularly. Not having a horn to us is a deal breaker as is the lack of communication.
Needed a tire swapped out and they did an awesome job and were very courteous and friendly. Had it done in a quick amount of time. My car needs a lot fixed which Im aware of yet it was a no pressure atmosphere they fixed what I asked and didnt try to upsell. I will definitely recommend this place to others.
They sold us a set of used tires in great shape for $250, but turns out they were completely shot. I drove to the cities and could barely stay on the road or even hear the radio as they were so loud. They also broke many of the lug nut studs putting on the tires. I had to replace the tires and studs I called the owner and he said they were under warranty to stop in and well take care of it. I stopped in but he wasnt around and was told he was the only one who handle the warranty refund. he was supposed to call us back but never did. Ill never go to this place again and would not recommend it.
These guys are the best, I always feel like they actually care about taking care of my car....not just doing their job so they can get paid.
Im so thankful that this shop exists.The staff is awesome, friendly, & they get the job done .This is actually my 3rd.time going to them and each time i was SATISFIED.,From timing of service to them fixing my daughters vehicle with LOVE.I so appreciate the owner DARNELL & HIS CREW They are HARD WORKERS GETTING THE JOB DONE..❤
I work out of my truck and was out of town when my truck broke down and I had to have it towed. I had no referrals for a good auto shop and called several places and everyone was booked for 2-3 days. I called perfect timing and They said they could get me in same day. Fearing the worst, I had it towed to perfect timing and they immediately began working on it. The harmonic balancer bolt broke off leaving part of the bolt inside the crank. They were able to get it out w out causing further damage and saving me big time $$$. When the delivery for the new parts was not going to arrive for 2-3 days, Donelle personally drove over an hour away to pick up the parts needed to get me on the road quickly. What could’ve been 4-5 days out of work turned into only two and the price they got me out the door w VERY reasonable. All in all GREAT job guys! I would highly recommend perfect timing to anyone in need of any type of auto repairs.
Good place to get tires never four my car worked on there though
Super professional and fast!
Small shop with great customer service and prices.
They always have what I want it might be a wait but its worth the wait there customer service is on point I would recommend this shop to anybody
Treated me like family. I had suspension issues with my Suburban and they worked with me for the most cost effective solution. Very friendly and honest, I cant say enough good things about this shop and their employees.
Honest and reliable placed to take a used auto for fixer upper work 😊
Donnell is very courteous and I was pleased with service I bought two used tires from here one was faulty and wasnt checked by employee at the time .. but I was given a refund for the tire and was pleased with the service ..... Changing review the other tire I purchased is now flat and is showing wire I dont drive that often for a used tire to only last 5 months . Very displeased with my purchase and dont want to go back and get another used tire and repeat the process
On vacation with a low tire. Got us in right away and was reasonably priced. Nice people great service!
My buddy had his transmission replaced and he had issues afterwards. Kept leaving puddles of aft on the ground and had a bad clunking. He brought it back and they charged him a $50 inspection fee. They replaced a seal and said it should fix it. Clunking was still there, still left puddles. He brought it somewhere else and they discovered the clunking was simply loose sway bar endlinks (that Perfect Timing couldnt diagnose), there was a screw missing out of the trans pan, the new seal they installed was still leaking due to improper install, and they overfilled the transmission by 6 quarts! I would advise anyone to stay far away from this shop!
Best auto shop experience Ive ever had. Prompt, fair, knowledgeable, and exceptional customer service.
Owner was very professional and friendly. He kept me updated on my vehicle. I will definitely be using this place for all my auto repairs. Id give more 🌟 if I could.
A place to go for a quick and nice service for a car problems or an oil change.
These guys are great! They work hard for the money you give them and make sure you are getting what you need and with no b.s. involved.
The service is great..you are given detailed information about your automobile,what should be repaired(immediately or if youre unable to get things done then) how they can assist you in getting funds to help you on the spot.Ive had no problem with their service,i trust them with vehicle.
Did the job well that I paid them to do, but didnt solve my issue and wasnt really able to diagnose the issue I was having. Overall satisfied and will go back.
Traveling home from a camping trip on the north shore pulling a 5th wheel camper, and our Truck broke down late in the afternoon. Called around to see if we could get it fixed and NO ONE could get to us until the next day... Called Perfect Time Auto Repair and they moved a few things around to get us in right away. Had our truck fixed and up and running again in about 1 hr!!! The guys were VERY friendly and understanding with our deliema, and did an excellent job fixing the truck. We will never hesitate to return with any problems we have in the future when were on our yearly camping trip.
Never returned my phone call.
1500 miles from home, in the latest winter most can remember, my water pump is going out. These guys had my water pump changed, truck fixed, in a couple of hours. Great price as well. I hate dealing with mechanic shops, but this was the exception. Id absolutely recommend them to anyone who asked me!A few months and several thousand miles later, my AC went out - I didnt expect it to be much - these guys took their time assessing the problem & found that my balancer was cracked on 3 sides and had pulled, via the belt, my pulleys out of alignment & it ate my AC in the process. I figured Id have them give my truck a 100k tune up also. My gas mileage is back to awesome and my truck runs as well as I can remember. Another excellent job, done in record time, and for a decent price - and all this was completed while the shop was busy! Its a hell of a drive but Ill recommend this shop to anyone I know in the Duluth area!
If anyone needs to replace one tire this is where to go in the Twin Ports. Tires are clean and in top form. Excellent prices, highly recommended.
Great service reasonably priced
This is a unprofessional mechanic shop they dont have all the tools to get the job done..they dont put parts back on they left it on back seat the power windows dont work mY car wont go past 30 miles per hour the key fob dont work dont know they names but I wouldnt recommended nobody to them they charged me 800 for a battery and throttle part theyre quick to quote but slow to fix I give them no stars they r horrible receipt doesnt even show names of mechanic
These guys are awesome they tell u straight up and work with to the fullest!!!! Highly recommend they took great care of our family !!!!
My truck needed tires put on before the snow hit, and everywhere was booked up. Perfect Timing got me in immediately between appointments and had me back on the road in no time.
Friendly staff. Worked quickly
Customer friendly and great service. Great rates on service and plenty of know how.
Affordable, quick service, no upsales
When my sister, mom and I were on our way to grand marais, and my car started smoking on 35, we had to get off the highway and just made it to perfect timing. Darnell and his mechanic took a look underneath the car where the muffler was broken and blowing exhaust directly up into my truck, causing the plastic in the trunk to melt off! They saw exactly what needed to be fixed right away and were going to try and fix it the same day but we figured we would rent a car for the weekend so they wouldnt have to rush (and so we could drive a new car for vacation..). As soon as Darnelll looked at the muffler, realized it also had a hole in it, he called me and gave me an estimate and said it would be done by the time we came back through Duluth...and it was! They were so easy to work with, very reasonably priced and honest people.I wish this shop was in Minneapolis so I could have them be my regular mechanics! Thank you!
Came in because i was in an accident and they came to my rescue by helping me replace my tires. Thank God for hardworking people.
Pretty decent place . Ty hey do good wotk
Great customer service. Stopped in without an appointment and they were happy to help😄
Great service and fair pricing. Will be using Perfect Timing for all auto needs from now on.
They were VERY friendly and helpful!!
Great service and friendly staff!
Compassionate, competent service at great rates!
Very friendly and great people
Friendly, fast, solid work. Could not ask for more!
Great service
Never has had what I needed in stock.
On vacation with 7 kids our thermostat went out, as busy as they were got us in right away!!!!
Very nice employees
The only place in Duluth Ill get my car fixed!
Fantastic service