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Dekalb Tire & Automotive Service
5397 Chamblee Dunwoody Rd, Dunwoody, GA 30338, United States
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Dekalb Tire & Automotive Service
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姚芳
Review №1

They have a professional team! The service was great! some days ago! I brought a friend here to change the oil, and it feels very good, so today I still choose this for my car to change the oil! I will introduce all my friends to come here! Here is a good choice

Dy
Review №2

Excellent work came in for a nail in the tire and found 2 they patched both for the price of one! Excellent customer service and amazing techs. Highly recommend this place!

Ro
Review №3

John was absolutely wonderful. Got me taken care of quick. Did an absolute wonderful job. Need more guys like him in the industry. Will definitely recommend and will be bringing all my vehicles here from now on. Great job.

Ka
Review №4

Very professional and they work with you. Made my life and situation a lot easier and convenient. I had my battery replaced and front brakes changed. It was done faster than I thought and I got a bundled deal for doing so both in one day.

Sh
Review №5

In and out. Great service! The team is very professional!!!

Sc
Review №6

These guys just saved me from having to do 30 mins of work. Had a flat and they were happy to help me get the spare switched out so I could get back on the road. Amazing how much faster a floor jack and pneumatic gun are than what I had in the trunk!

Lo
Review №7

Great service and friendly is an understatement. These folks care about you as a customer and Im going to make them my go to service facility for my van. They zipped me in and out in no time after I drove in with a tire low on air. Thank you for the 10 star service!

Da
Review №8

If you need your tires changed in a hurry this is the place to go, Ms. Linda was extremely nice and dependable and so sweet. I’ll be back whenever my car has an issue, and shout out to the mechanics to for changing my tires

Ci
Review №9

DeKalb tire is great! My tire had a screw embedded and they fixed the puncture quickly for under $25.

D
Review №10

I recently ordered a tire from Amazon and paid for Dekalb Tire to install it. Long story short, due to the shop returning the tire multiple times, it took seven weeks to get the tire installed.The front desk workers were great to work with, and the multiple returns seemed to have been a misunderstanding with the technicians.What really frustrated me, though, was the technician who tried to scam me when I finally got the tired installed.He installed the tire and said the car needed multiple other services performed: 1) change the rear brakes, 2) flush the brake fluid, and 3) get an alignment.I get he wanted to upsell me, but when I told him I would just change the brakes myself, he started getting aggressive and said, What, is the price to expensive for you?... You know you have to have a special code reader tool to disengage the parking break to change the brakes, right?... Your brakes only have 4mm left on them, you should change them soon.These were BLATANT lies, as you dont need any tool to disengage the rear parking brake (you can do it in five seconds thru the infotainment system), and the brakes had a full 9mm of pad left (almost new), when I checked them at home. See pic of the pads he told me were bad below.Unfortunately, I took the technician at his word and ordered new rotors/pads for my car, only to find out that he was straight up trying to scam me and lied about the whole process.Ill avoid them at all costs going forward due to the technician, which is unfortunate, because the front staff is incredible.

Al
Review №11

Greg and linda gave me the smoothest and fastest tire change Ive seen. Will return for all future auto services

Jo
Review №12

My husband & I took our Jeep in that was having what we thought were brake issues & Dekalb Tire was able to look at it that day, tell us the issue, call around for the best price for replacements parts for us, even threw in 2 new brake pads, lowered the initial price & had it fixed by the next day! Nothing but a positive experience & it was nice to feel like we were not being ripped off (like we felt at the place we had taken it prior to Dekalb Tire). I would highly recommend Dekalb Tire. Quick work, fair prices, kind people.

Ny
Review №13

I noticed my poor car overheating just as I was coming up on Dekalb Tire. I pulled in really quickly and although they were busy taking calls and dealing with other customers, they took the time to come out and look at my car. He was quickly able to determine the likely cause and fit me in for a diagnostic for no charge. How awesome is that! Great service calmed me down after my initial panic of my baby overheating! It’s my first time coming into this shop, even though I have driven past many times, and it’s still got a mom and pop shop kind of feel, which I like better than the big shops. I loathe car trouble, but kind people in a great shop make it much easier!

Ja
Review №14

Went and got my oil changed and they did an amazing job. They were fast and efficient and the customer service was awesome! I definitely recommend them if you need an oil change or anything else done to your car.

jo
Review №15

My friend recently used this shop for the first time and had a very good experience. Service was great, employees were friendly, and the shop offered great customer service. Will recommend to others in the area!

Sa
Review №16

Josh was great to work with. I was able to get my car (with a flat tire) in same day. There was a bit of a wait but that is to be expected. Josh kept me updated on the status and answered all questions I had as I waited.

Jo
Review №17

Thanks to John and Jay for a great experience. Took my car to get an alignment and Jay discovered a problem with it while on the rack. Fixed it to keep me safe on the road. Will be going back at some point as I value the customer experience as much as the work actually being done. Thanks guys!

Et
Review №18

Friendly staf, good prices fast service..What else can you ask for???

De
Review №19

I had a nail in my tire, I got it removed and patched. Service was fast and friendly staff. Will be back again.

J.
Review №20

Quick and easy…not much more I can ask for.

To
Review №21

When I say the came through with the cape and saved me, thankful for John and Horacio

jo
Review №22

John was very helpful and knowledgeable about my car. Fast good service. I will definitely will return.

Ch
Review №23

Friendly and helpful. Well organized

La
Review №24

Very professional with superb performance. I was a last minute walk in and the gentleman, Jon, graciously took care of my car despite the rain and working tirelessly all day. I highly recommend this place. Thank you so much Jon.

fe
Review №25

They’re lifesavers when it comes to quality work for reasonable pricing!!! The staff is respectful and pleasant to talk with. Ms. Linda is so personable and honest as well as the service techs. I really enjoyed the conversations while getting my car serviced. - Trust I will be back if needed service. Thank you all.!!!

Sh
Review №26

My daughter and I both took our cars here. Ruined both our cars. Will never return 👎🏻👎🏻

Ke
Review №27

The experience was very professional. The manager John was very respectful, knowledgeable, he gets you in and out. He also works with you ur budget to give you the best and reasonable price. He offers different ways to help pay for the work being done. He introduced me to the flex card which was a great help. So if you don’t have the money rite away ask about the flex card. John is great. Can’t forget about his team off the chain.

Je
Review №28

I got my oil change and tires changed here quickly. Made an appointment my appointment online, it was quick and easy. The staff was friendly and knowledgeable.

Il
Review №29

John is great to work with, he was extremely thorough in assessing everything wrong with the car I brought in and was very helpful in explaining how problematic each issue was. He was very polite and understanding of my situation, I’d definitely recommend him and this shop. Bring your car here and ask for John you’ll have a great experience!

Ji
Review №30

So far, so good on first visit. Great customer service. Fixed a flat tire for no charge. Did tip the tech. We left another car for repair. The price for repair was reasonable. Ill find out for sure tomorrow.

TJ
Review №31

I truly appreciate the professional service and effective communication the staff exhibited at this location. I felt informed and valued as a customer. Thanks, Dekalb Tire (Mavis), for timely service, fair pricing and quality work. I look forward to you servicing my vehicle, again, in the future.

Mo
Review №32

Great price and service. Super easy to work with and an accurate estimate. Much appreciated.

Ra
Review №33

John is extremely helpful and professional. He was able to help me with the battery replacement. I definitely recommend this place.

st
Review №34

John was amazing!!! He went above and beyond to ensure we were not stranded. Excellent job! We highly recommend.

R
Review №35

Came in first thing for a battery replacement. They took me right away which so was nice! I was pleased with the service.

Co
Review №36

Showed up with a tire from a flat on the side of the highway and they were so quick to help! Got a great tire for decent price and we were in and out! Absolutely recommend!

Ki
Review №37

This location is every professional. John the manager is an outstanding person he goes above and beyond for his customers. Even when he is working alone he still gets his customers in and out with a smile.

Da
Review №38

I had a great experience at Dekalb Tire in Dunwoody starting with the warm welcome I received from Linda, John and Korey upon arrival. They patiently explained all fees for the new tire, mount and balance as well as why additional tire insurance was recommended. The less than one hour wait flew by, with us chatting during most of it. I will definitely be returning for other car services.

Mi
Review №39

I work around the corner and noticed a missing lug nut on my Kia. They replaced it for me instantly at no cost! Great customer service and quality work. A friend told me about them! Highly recommended!

mu
Review №40

They are a good service centre. I got the tire change done and it was quick and prompt service.

Sh
Review №41

They were very good and reasonable price with my oil change I would definitely come back again?

Ar
Review №42

The staff was very friendly and helpful. They did a full brake check and determine I needed rotors, break pads and full replacement and they were able to get the parts delivered quickly and work with me on price. I happy in this bad weather to know I am driving away safely. Thanks #MAVISDunwoody for being quick and fair.

Ja
Review №43

Dekalb Tires staff is so accommodating. My car was taken back to be serviced promptly! I will be returning to get my car serviced again.

Ja
Review №44

Service was prompt and well priced, with excellent staff that will make sure youre taken care of. Highly recommend these folks!

Ch
Review №45

John and the female manager were very pleasant and helpful. They didnt have the tire I needed but was able to get it and had me back on the road, which was awesome!! I had a great experience and I would definitely recommend them.

Am
Review №46

The management and service was absolutely amazing! They were so kind and even worked hard to get it finished after they were closed. Highly recommend for any service needed.

Ke
Review №47

They do good work and theyve never tried to rip me off (as far as I know!). Communication has not been great in the past but they are working on improving it.

De
Review №48

Dekalb Tire definitely one of the best experience at a auto(tire) shop the guys did a great job of getting my car up and running and they work with you on pricing! Overall 10/10 experience!!!!!!’

Ma
Review №49

My daughter that is 20 years old took her car in to have brakes checked and an oil change. John Madden took such good care of her and got her all taken care of in the same day. They were so honest and fair that I want to thank them for not taking advantage of a young female.

Ka
Review №50

They fit my mom in on the schedule for today...even though they were busy. They fixed a puncture in the rear passenger tire and got me in and out quicker than they originally estimated. They didnt try to up sell me or anything I felt very taken care of. Mom and I have decided this is where we will bring our cars from now on for tires...terrific service and clarity on services offered and rendered. Highly recommend this place, very pleased with their work and customer service.

Ka
Review №51

I made a great choice when I came to Mavis Tire shop in Dunwoody to get an oil change. No hassle, no stress, no problems. The service I received was great, I definitely will do it again.

S2
Review №52

The experience was really great the customers guy. Was nice an cool. Very clean organized and details about my vehicle. The wait wasn’t long. I love the energy the place literally 4 mins from my house so that was a plus. I would recommend people to come there for Serv

Je
Review №53

I spotted a metal hook in my tire, so I took it to DeKalb Tire in Dunwoody. They were a little busy, so I left it. They kept my car, and once they got the tire off of it, there was no sign of the hook or any puncture. They didnt charge me anything, even though they had to spend a little time taking of the tire & checking it out. This isnt the first time they have helped me out over the years. Will definitely go back!

Ja
Review №54

Horacio is the hardest working mechanic I know. Him and his team are very knowledgeable about all things automotive. They always take the time to help even when they are slammed with work. I will continue to only come to this location and recommend everyone I know. 5 STARS.

Do
Review №55

Came in with a nail in my tire and they quickly took my car in to repair the tire. Didn’t even have to wait. Excellent customer service!!!!

me
Review №56

John was great and very accommodating. I love the service at this place

Je
Review №57

They did a great job and had me out before time promised. John was great to work with.

M
Review №58

Took my vehicle to the Dunwoody location to confirm either battery or alternator issues. The front desk attendant ran a systems check in a timely manor, free of charge as well. He was able to locate the problem and left the shop a satisfied customer.

Jr
Review №59

Great experience. James got my tires very quickly. Install was also fast.

Li
Review №60

I always come here whenever I have any kind of car trouble and they take perfect care of me every time!

Jo
Review №61

These guys are such good neighborhood mechanics. Very friendly, reasonable, helpful. Thanks John!

As
Review №62

Really friendly! Able to take my car in right away. I’ve found my new go to for oil changes!

El
Review №63

Took car here in late afternoon when car was making a strange noise. Planning to leave on trip in morning, but needed new brakes to make sure we were safe. The staff and mechanics could not have been nicer. They fixed my car first thing in the morning, so we could be on our way. Highly recommend taking car here!

Mi
Review №64

My truck tire pressure was very low I made the call they got me in and out and the service and respect was great thanks again

Ed
Review №65

John was great! He was able to get me in and out with a oil change in no time! Thank you!

AL
Review №66

Had a great experience with Ms.Linda, Mr.Corey and Mr.Jalen..They were all very kind, courteous, and considerate. I came in witha flat tire and they worked to ensure that I was able to get back on the road safely, in a timely manner. THANK YOU FOR YOUR KINDNESS!!

Kr
Review №67

Dekalb tires is a great place to get my car oil change. John gets me in and out! I was in a hurry and he and his team really helped me out.

K.
Review №68

I had the best experience at Mavis Dunwoody... they gave great customer service and was very helpful with getting my tire repaired... Service was quick and easy... I definitely recommend Mavis Dunwoody...

Co
Review №69

I would encourage anyone looking for vehicle repair to go anywhere but Dekalb Tire in Dunwoody. Anywhere. Just don’t ever patronize Dekalb Tire. Ever.I had new brake pads installed on my vehicle on Friday, November 20 at a cost of over $850 only to discover upon my return home that the trunks lift gate support had been sliced in half and subsequent damage done to the vehicle’s body. After bringing this to the attention of store personnel and their corporate counterparts, I heard crickets for 4 weeks. Absolutely nothing. When I called to complain again (and after my 4 year old’s head was almost taken off) I was told the part had been in for over a week. Still no word on the damage incurred. Then I went to the store to have the part installed, and like a bad comedy, the part was incorrect with a new part not expected for 10 days. So allow me to summarize: spend $850, damaged vehicle with no remorse or offer to repair, incompetent staff, zero communication and a waste of my time and energy. 5 weeks later, no resolution in sight and none expected.Save yourself a ton of time and energy and go somewhere else where you as a customer will be treated with honesty, respect and fairness.

Cl
Review №70

I am so thankful for John who helped me when my tire light came on. Turns out I got a nail in my tire and had no idea. In the spitting rain and with all full bays he helped me right there in the parking lot and didn’t make me wait. As a single woman who knows nothing about cars it’s really nice to have someone looking out for you.

ke
Review №71

Great customer service. John got me in and out in no time! Would definitely recommend!

Ha
Review №72

Called them they said that if I came in theyd be able to see me right away. Ive only been here for 2 minutes and my car is being serviced. Never been serviced this fast!!🌟🌟🌟🌟🌟

Ka
Review №73

Thank you for helping me!!!! So fast and so friendly! New battery was installed very quickly and with a smile! Thank you!!

Bi
Review №74

Good prices on tires but wait time was much longer.

Je
Review №75

Dekalb tire always takes care of us everytime we come!!! They give fast & efficient service with great customer care! 10/10 recommend. Shout out to Corey, whenever you stop by ask for him!!!

Mi
Review №76

John and Linda are excellent. Great customer service and quick turn around on your repairs.

ta
Review №77

I had a great experience with this location Thanks to the manager John and the representative Korey. They were very knowledgeable and helpful. I will most definitely be back for future services. Thanks guys!

ri
Review №78

Excellent service experience; team leader Linda is courteous, efficient, and a keen listener of the customer; team members Curtis and Jamie are outstanding; Curtis is especially diligent and careful; highly recommend

Re
Review №79

One of the best automotive shops I’ve ever been to! Great prices and even better customer service, highly recommend for anyone needing their vehicle serviced.

Ph
Review №80

The manager worked with my budget and gave me great deal!!! As a woman I feel I can trust I will always receive care and patience. Trust and care matter more than anything when dealing with matters I am uneducated in. I will always return to this location

ca
Review №81

Super nice and fast service! They were amazing

Do
Review №82

Horacio was professional and helpful. He figured out my problem quickly and finished the job within the day for a reasonable price. Highly recommend.

Ra
Review №83

Great service! Were able to squeeze me in on a busy Friday.

ca
Review №84

Really nice people and had crayons for my son to stay busy .. over all great staff

Ca
Review №85

Came in about 3:40pm Tuesday with my tire leaking air. Horacio came out and inspected the tire, told me he would pull it in to the shop and take a look at it and try his best to repair it. Marshall came out and assisted me with my service dog. I waited for about 20 minutes while Horacio was working on repairing my tire and Marshall made me feel extremely comfortable while I waited inside their waiting area. They were quick and extremely professional. Ill be referring all my friends and co workers to come here from now on. Thank you guys for everything and helping me get home safe!

Ge
Review №86

Got my tire changed here, they were very kind and got my tire change as timely as possible

Da
Review №87

Took my car up there to get the steering fluid added and the guy said “he didn’t even have time to do something like that” but could’ve said that when he told me to leave it. They are a SCAM. Who works at a shop and “doesn’t have time to do what they said” not only that HE HUNG UP ON ME MID SENTENCE. Wouldn’t even just throw some fluid in there for me to get to the next shop safe that they told me to try.

Is
Review №88

Great first experience at Dekalb Tire & Automotive. Very welcoming staff, fast professional service.

Fa
Review №89

Excellent customer service!! We pulled up and pulled out in about 6 minutes! Would definitely recommend! I’ll be back!

Ki
Review №90

I pulled in with questions about my oil level and he was quick, efficient and most of all very helpful with no hesitation. John was amazing!!!!

Ru
Review №91

Great service even got a free air in my tire

Ja
Review №92

I had a slow leak in my tire and they got me right in to take care of it- Great, Friendly Service.

jo
Review №93

Had AC issue on my car. They took care of it in one day, no days lost. Good folks!

an
Review №94

Great customer service staff are very friendly ask for Cory and thanks to the Spanish dude who fixed my brakes I didn’t get his name and Great Management from Mr. John and I Love Miss Linda!! Thanks again 😊

Jo
Review №95

Super friendly staff! Quick service and reliable work. Will choose again in future.

Jo
Review №96

Horacio went above and beyond for us. His effort and professional was outstanding. He was responsive, patient and informed. He made our experience with DeKalb tire a good one.

Da
Review №97

Fast, easy, and fair priced work

Ph
Review №98

The source of my tire leak was swiftly located and Kosh customer service was excellent. My tire was patched and I’m back on the road

So
Review №99

Extremely fast professional service thank you because these Dunwoody streets mistreated my Benz I called they answered the phone quickly and change my tire in minutes at a great price at this late hour I appreciate it

Ke
Review №100

Very quick, friendly, and professional with great rates! Will be coming back again for sure.

Information
29 Photos
100 Comments
4.5 Rating
  • Address:5397 Chamblee Dunwoody Rd, Dunwoody, GA 30338, United States
  • Site:https://mavistire.com/locations/dunwoody-ga.asp?ab=DEK&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 770-396-5577
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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