15 July 2019, I purchased a new, unused car alternator from MrFiat (also doing business as Italian Auto Parts, Inc.), for $280 including shipping, paid through PayPal. This business has both a warehouse and offices in Atlanta, GA.In the same month, MrFiat / Italian Auto Parts failed (and admitted to failing) to pay a supplier for a separate order for $1,400 car carpet sets, resulting in a months delay of my car restoration project.Months later, due in part to the delays caused by the MrFiats failure to pay for the carpet set, once the mechanical shop attempted to install the alternator, we found out the alternator was defective. This was verified by an independent electrical shop.MrFiat owner refuses to refund the purchase since it was made five months ago, claiming it is against policy -- as if policies are carved in stone and with no flexibility to do the right thing.I requested a refund -- not a replacement alternator offered by MrFiat because I no longer trust that I will not get another defective part. Based on their serially-incompetent performance during my transactions and customer-hostile policies I will avoid this business.
Purchased a windshield for my Ferrari 360 through italian autoparts. 5 stars for pricing, customer service, packaging and quality. i will use them again
Very good service,prompt delivery,received merchandise as described on website