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City Market
3130 Main Ave, Durango, CO 81301, United States
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City Market
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Fu
Review №1

If youre going to consistently start closing the store early, then change your hours! Its as simple as that.

Ni
Review №2

Went in just to get a handful of items for our airbnb. The store was freezing inside! I never shopped so fast haha. I was able to find what we needed and the produced was fresh.

Su
Review №3

Wish I could go lower than 1 star. This store claims that there is a coin shortage. Yet every other store in the entire city has change. You guys got me when the pandemic started, claiming my change would be added to my shoppers card. Oh look. None of the change was added to my account. I will not be going into this location.

Co
Review №4

Due to location, I cannot help but give you a great review. Staff is friendly and the food is in stock.As a token of appreciation - anyone who shows us a receipt from this location will receive $5.00 off their phone repair or purchase. Consumer Device Repair 101 E 31st Street. Open 10-6pm M-Sat.

Ro
Review №5

The Olathe corn looked and tasted like it had been around the world and back. What was labeled as Palisades peaches certainly were not. They looked ok on the outside and were a firm, juiceless mush on the inside. Threw it all away as taking back anything to this store requires standing in the customer service line while all of the other store personnel stand at the end of aisles watching customers do self service. And don’t hope to find anything left at the meat/fish counter after 7pm. They’re already done for the day.

Ja
Review №6

I tried to place a delivery order. When the out of stock and refusal to give an alternate got to more than 50% of my order, I questioned the delivery person. He Wouldnt answer me beyond saying his battery was low and his charger is broke soooo.... Then many more refund out of stocks came in. By this time I would have to go in and get the order myself because there was nothing left to it. So I would need to hire a sitter. I told Mitchell to cancel the order and a long while later he left a rude text. In the mean time I called the store and spoke to Deborah who hung up on me the first time. Then was rude the second time.I asked to speak to a manager and she said she was the only one. There are no other managers. I wanted to just cancel the order because it was only going to be about 30% filled. Pointless. Deborah told me I couldnt cancel because I made the order with instacart. I explained to her numerous times that I used their app and they are the ones that hire instacart. I was inte

Le
Review №7

Clean, have most of your basic big store items. Some things like meat are a little pricey, parking is a challenge.

Ja
Review №8

As a person who is blind, I don’t understand why store staff never offers to help me locate itemsThey always offer help at self checkout. I always need help locating items. Store always rudely makes me ask for that helpI’ll be blind every time I come into the store. And, I’m as polite as I can be with a staff that is very rude

El
Review №9

I was in the store #421 last night and had the unfortunate opportunity to meet your customer service cashier Deb. I had asked her if her register was closed and she said yes. There was a tall male (city market employee) that said I could get the cigarettes and go to self check out. When I asked her for the cigarettes she pointed to the self check out cashier and said go down thereHer job is customer service, and she failed at that last night. She needs to be re-trained and have an attitude adjustment . She doesnt understand that if it wasnt for the customers, she wouldnt have a jobIf you go there and see her, Id turn and go to the other city market in durango. The customer service is impeccable 👌

Hu
Review №10

I mean... its a fuxking grocery store. What else could you say.

Ke
Review №11

Always have the best experience with the staff at this city market. Mike the Deli manager is seriously the best and most friendly person I have experienced here. The guy has great customer service. That guy needs a raise!!!

Ma
Review №12

Drove 15 miles to go to the deli just to find out it’s closed at 3:00 in the afternoon. Total waste of time, recommend going to south location.

Bl
Review №13

Horrible customer service. Very rude and not helpful at all.

we
Review №14

I was having a busy day, and forgot about a really important expense that surprised me earlier. At the grocery check out, a customer and total stranger offered to pay for the rest of the groceries i had to put back, about $25.00 worth! No questions asked no names exchanged just a random act of kindness and it was wonderful! There are kind people out there and it is heartening. I will pay it forward!

Li
Review №15

I love their store, I wish I could say the same about their deli chicken. Their spicy fried/breaded hot wings is way too salty and not worth the buy. It just tastes like a mouthful of salt with a teeny tiny sliver of flavor. Also its not spicy at all, which is the funny part since its supposed to be spicy.

Se
Review №16

Every time I go to this trash kroger Im greeted with poorly stocked shelves, sparce produce, and a meat selection that would lead me to believe Ive been transported to Soviet Russia.The last time I was at city market they literally only had 3 orange juices to choose from.I get that its a small store, but its run by Kroger, so the fact that its so poorly stocked is an affront to the American dream.

La
Review №17

I’ve been doing grocery pick up which has been great. Today there was a mix up of groceries. The manager went above and beyond to make sure all was fixed! Thank you for always being kind and professional!

Ji
Review №18

Very helpful service desk workers. They went out of their way to take care of us. Thank you!!!

We
Review №19

The only issues I encountered were random item shortages. There were other options but most of us have a type/flavor we want.

Ou
Review №20

Overall a nice store with a good selection of produce. Friendly staff on the deli counter. Part of the Korger Company so they accepted our Kroger loyalty card.

J
Review №21

Lazy employess

Bo
Review №22

Had a very upsetting visit to the N City Market on Friday at 7 AM, mask and gloves on. It is advertised that Mon-Wed-Fri. 6-8 AM the only people allowed during those time frames are people with health compromises or older folks. I fit that bill. Previously I had tried ordering online and picking up groceries. The 1st time was fine, the 2nd time they lost my order and I and I had to return the next day, the 3rd time they had not substituted items and there was less than 1/2 my order to I decided I had to myself. Now on Friday when I went at 7 there were all kinds of people in the store, many kids, many without masks or gloves. I was definitely put in an unhealthy environment which made me quite nervous. I asked the girl at the entrance and her response was my manager said to let everyone in. I have shopped at this store since it opened. Not sure what I will try next. Maybe Albertsons.

Gr
Review №23

Other then the lack of parking, this is a great store. I really like the staff

Ma
Review №24

That tall guy Trajen who is always stocking is quiet but very friendly and funny. Hes always helpful and informative when I come in looking for something and seems to work very well. I only started seeing him recently so I assume hes new but Im glad because he does a great job!

DC
Review №25

City Market on North Main in Durango is a wonderful store, well-stocked, and very clean. The fresh food and vegetables are excellent, as is canned good selection. Store personnel, including pharmacy, are exceptional - friendly and helpful. Parking is sometimes tight, but turns over fairly quickly.

Jo
Review №26

Older store but has what anyone needs

Je
Review №27

Go constantly. Helpful staff

Ka
Review №28

Very friendly, dedicated, and helpful staff. As with all City Markets, some of their prices can be pretty high, but if you really search and also get a membership (free), you can get great deals. You can also get a chosen free item every Friday if you have a membership and download the coupon in your phone or computer that day.

Sh
Review №29

Nice market! From out of town, just ran in to get a few things because it was close to my hotel. Lots of good choices. Found what we needed.

Em
Review №30

The bakery... just wow. Get new cake decorators.

Ri
Review №31

Been shopping there for almost7 years wouldnt go any wear else

Kr
Review №32

City Market North is by far hands down the best grocery store in the area. Not only are the prices right the employees there are AMAZING and have always been and will be kind, curtios and VERY helpful! Thank you City Market! You Rock!!!

D
Review №33

Ive been shopping here for 25 years, some of the same people still work there after a quarter century. Great staff, good products and a nicely arranged store make shopping a pleasure. Access to the store is easy but parking can be an issue during high volume hours. Theres a full service pharmacy and a Starbucks inside.

Se
Review №34

City Market is a great place to shop. They always have what I need, and the prices are good. Get the app and take advantage of the list and online shopping.

Tr
Review №35

Kris helped out yesterday with my click check. She brought to my car and was super friendly. But unfortunately I could not walk and couldnt find a parking space. So I had to make a second trip today to pick up my prescriptions

Da
Review №36

If you get there in the morning you’ll find parking, but you get there any other time good luck finding a spot. But great store, love the clicklist, and very friendly staff. Then there is friendly Paul if you you shop here you know who I’m talking about.

Ia
Review №37

Went there today for a Western Union transaction and the customer service was above and beyond.Truly a great experience! IIf I have to say anything negative, its that parking is hard to find during busy hours. (I was there at 2pm on a Thursday)

Da
Review №38

Full service grocery store. Theyve got the shopping app, drive up and someone brings your groceries to your car. Good produce, good specials.

Ma
Review №39

The store is in the main, busy street, so its hard to get into and out of. The parking is very limited.I could find everything I needed, even though the store isnt very big. The workers were very friendly and helpful.

Wa
Review №40

Super nice. Were visiting from out of town so didnt have a membership card. They gave us one on the spot and saved us $30. Great selection of goods too.

Pa
Review №41

Very nice store, employees are nice and helpful. Its very clean. I recommend shopping there, they have good sales too.

Pa
Review №42

The only grocery store I shop at in town. The only negative is the parking during certain times of the day. Staff here are friendly and helpful and the store is clean and easy to navigate.

Ki
Review №43

Good grocery store, decent produce, friendly and knowledgable staff. The Starbucks service tends to be a little slow. They dont carry Its-Its, but the south City Market in town does.

Na
Review №44

All in all a solid store. cheerful, nice employees that are always willing to help! I couldnt ask to live next to a better grocery store.

Ju
Review №45

Love city market, their employees are super friendly. Hate parking lot. Dont know what the new parking situation is but it makes shopping difficult. No signs or directives of any kind. Clear it up for your loyal customers. Please.

Ia
Review №46

Great selection, ok prices. Staff could use a better attitude however and you have to bag your own groceries most of the time.

To
Review №47

They have great deals on food and many employees available do you have check out and assist in finding things. This store is always busy so it is sometimes hard to Get around but check out lanes are open and available.

Ka
Review №48

Great deals, great prices, helpful staff! Amazing always

Ci
Review №49

In and out in about an hour. Staff friendly and helpful. Found everything on my list easily.

Jo
Review №50

Been shopping here for over 25 yrs and my experience gets better each time I walk through the doors. If they dont have it, you dont need it.

Th
Review №51

Staff is beyond excellent. Store is good. Parking is ok most of the time.

Pa
Review №52

Always high quality options, clean store and fairly fast checkout to be as busy as they were.

Es
Review №53

Also related to Frys. Great store, clean and organized, has your bare necessities, produce, pharmacy, meat and dairy.. etc... speedy lines at registers, staff is friendly and helpful.

Ro
Review №54

Nice compact store in the Kroger/Fred Myers family. Lots of organic and fancy stuff were not used to as Walmart shoppers. Saved some money with our Kroger card.

An
Review №55

They have the rudest, most unhelpful woman named Kelly as a customer service rep. This woman obviously hates people and is the farthest thing from customer service! After shopping at this store for YEARS, I will literally drive the extra miles to shop at Albertsons in the future. Im certain I am not the only one she has treated so poorly.

Br
Review №56

The south location was out of something so I drove up here. Nice store. Just not convenient for me. Im glad that Durango has 2 City Markets!

Sh
Review №57

Big selection, and excellent customer service... Very friendly employees!

ko
Review №58

Friendly local grocery great people great sales if you look, Wal mart may be cheap but it will swallow your soul while its corporate monopoly devours our small town and slowly the world!!!.

Mo
Review №59

This message is for Holly, the lead cake decorator at north City Market in Durango - the one with the cute New York accent: you absolutely ROCK!! Thanks ever so for taking such care to create such a sweet cake for my friends rather impromptu wedding. Your efforts, timeliness and creativity were very appreciated tonight in Bayfield!!

AL
Review №60

They have an employee there who likes to play on the intercom. His voice is very, VERY loud, obnoxious, and winey. It goes on for a while. The management doesnt seem to care.

Me
Review №61

Typical grocery store. Can be busy at times. Good selection.

Sp
Review №62

Nice, clean, with decent prices. Removes the need to drive across Durango to go to Walmart. Great sushi for a grocery store and has starbucks.

Br
Review №63

The store is very nice. Helpful staff as very fresh meats.

Je
Review №64

One of the best in the state. They dare so helpful here. Ask anyone anything.

De
Review №65

Love shopping here. Prices are usually lower and the staff are very helpful!

We
Review №66

They have a great selection of items. Better quality than Wal-Mart.

R
Review №67

This City market is awesome went here to get a salad and they have the hook up to build your own salad.

Ma
Review №68

It was nice. Everyone was friendly and helpful.

Ty
Review №69

Great place to buy ice and groceries for all of your Durango adventures! Friendliest employees in town!

Ti
Review №70

Had a great deal on beef very happy with the steaks I bought they were great.

Ia
Review №71

Great place to shop everybodys friendly and the general manager knows my name always makes a point to talk to me. Always a great experience

Ab
Review №72

I like going to this City Market here in Durango. They have nice things, food, Starbucks,etc...

Ri
Review №73

Love the Staff..Helpful and courteous. Wish that there were more parking spaces.

Ki
Review №74

Nice clean store. The employees are always friendly and helpful

Ha
Review №75

This is probably the best place for grocery shopping in Durango. The store is clean and the employees are helpful.

Ja
Review №76

First class food a lot of organic the meets were exelent fresh and tender and a wow flavor!

Ho
Review №77

I went into this store on July 14 two mins before it closed. Not ever been to this store as me and my family was on vacation. I go inside and the front end manager informed me that they was closing in 2 mins. I didn’t know they closed at 11 pm. She let me and my nephew in. She didn’t pressure us to hurry up. That was some amazing customer service. I can’t remember her name and I wish I did. I wish we had more people like her. Thank you City Market in Durango Colorado for the amazing service. I will definitely be back in the near future!!!

Re
Review №78

Great produce, good clearance meat and bakery, parking lot is tight so bring your smallest vehicle

MA
Review №79

Their produce is fresh and reasonably priced.

Al
Review №80

Good prices and great folks here store manager is great. Still a great place to come for food.

Ja
Review №81

Busy, but a good place for food in Moab. See shoppers from Germany and China navigating a supermarket in the high desert. Checkers and baggers are all local.

Tr
Review №82

The employees were very helpful. I enjoyed the experience.

Je
Review №83

Decent city market but could use more variety.

Ke
Review №84

Great store for grab and go lunch, the chicken salad is amazing

Br
Review №85

Very convenient place to shop, the employees are very helpful and friendly to you

Gr
Review №86

Great little grocery store that has everything you need. Great staff and perfect location.

Dr
Review №87

Full grocery. Good selection of fresh and packaged items. Pharmacy too. Friendly staff.

Ed
Review №88

Not a lot of parking and limited selection on some items. But the people are very nice and friendly

Ma
Review №89

Prices are good for being in the mountains. Lots of good sales.

Ha
Review №90

The North City Market in Durango, much like the South one was last summer, is under Renovation and Remodeling to improve its offerings and appeal. I dont know what the other people reviewing here are talking about, since this grocery store has the best prices in town (if you exclude Walmart). The staff are typically friendly and helpful, although you might find a grouch here and there. The selection is not as great as City Market South, but thats understandable seeing as how this store is much smaller than that one.

Fe
Review №91

The store has a variety of fresh fruits and the deli department food is soo good!

Ro
Review №92

I love city market everybody is so friendly

te
Review №93

Where I shop locally. Awesome experience.

Ch
Review №94

One of the cleanest, and nicest stores Ive been to in the country. Staff was extremely nice.

To
Review №95

Kroger knows the grocery business and executes well in all levels. This location is situated in a great spot in Durango.

Ru
Review №96

Good selection of high quality stuff at a decent price

An
Review №97

Love this store!! All employees are friendly and helpful!

He
Review №98

The staff here is great, and its actually organized in a logical way.

Jo
Review №99

Very crowded because of the location. During busy times Id be wary of parking. Employees are very nice and I will continue to shop here when I visit Durango.

Ap
Review №100

Always helpful and almost never a wait.

Information
62 Photos
100 Comments
4.2 Rating
  • Address:3130 Main Ave, Durango, CO 81301, United States
  • Site:https://citymarket.com/stores/details/620/00421?cid=loc_62000421_gmb
  • Phone:+1 970-259-0240
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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