Stop and Shop is a huge supermarket. There is a vast selection of packaged and canned foods and a good produce section. What is odd is that in this huge store the meat selection is limited. I bought three packages of beef tenderloin (which were excellent). That was all the stock and it was not in stock for a couple of days. Perhaps this was supply chain limit due to COVID-19.
Far above the quality of your average Stop & Shop. Have yet to see any bad produce on display, the store is clean and has a much larger selection than most, plus they have surprisingly good sushi at the ready food section. After dealing with subpar Stop & Shops for years in other towns, its nice to see that East Hampton has a great one.
Produce from here always goes bad quickly. Avocados arent handled properly & the Stop & Shop Corp just sucks all over. I swear the prices are higher here than in other areas.
Too Expensive, and prices still go up. I bought White Castle burgers there, they were over $6. The local gas station had them for $4. You know they are overcharging as much as possible when they are more expensive than the gas station. Not one hand cart in the whole store. Running in and out is not easy.
I love this SnS because they have a lot of variety and prices are fair. They carry family size items so you save money by buying bulk items.
The store is clean and employees are nice. However, in terms of produce and premade foods I found big y 5 minutes down the road in marlborough has a better selection
Getting real tired of the deli dept. In East Hampton CT. Every time we pick up pre-sliced meat in the case they incorporate a handful of end cuts in a package of otherwise perfect meat. I worked in the supermarket business for 7 years. The owner would tell the deli to cut the end slices and wrap them reduced for quick sale. Here we are paying 7-10 a pound and we get scraps mixed in what seems like every package.Thank goodness there is a new Big Y in Marlborough. My deli experience at the above store is now over.R SchaubEast Hampton CT
Very crowded with only three registers open. Even the self checkout line was awful
Well organized store. Staff is nice also!
This store is the worst operated storeI ha ever been in. Only 1 register open and self checkout line is wrapping around to customer service. This is at 1:00 pm on Labor day. If I had a choice I would never ever shop here. Avoid it if you can
This is the local store. Good deals weekly. Most of the staff seems so unhappy. No smiles or greetings through out. I use self checkout mostly and the employees there are usually a great help! Im used to a much friendlier and happier atmosphere in my past stores.There is a gentleman who maintains the floors on a continuous basis. Polite and great presence.This is an update, June 28 2021. I have ordered groceries for pickup two times now and I am extremely happy with the quick and efficient service. I just wish they could accept tips.
Ordered a deli pick up on their app. It was ready on time. It was a very quick in and out.
Friendly hard working staff
The clerks are great everyone is so friendly the only reason I give it three stars is due to the fact that the state of Connecticut has again raise the gas prices. Even I hate saying this but
Great selection, but more expensive than other grocery stores in the area.
The staff is great always willing to help in anyway without an attitude. This store is clean and very well stocked.I love my store and always treated with a smile yes a real one.
Good selection of items. Very nice employees at East Hampton store
You NEVER have the car litter I buy. Companion fragrance free clay cat litter.
Very clean. People were nice and helpful. Plenty of handicap parking. Good prices, wide variety.
Pretty smooth in there most times
Love the staff always helpful
The store has gone down hill. Self checkout is a mess and there are never enough cashiers. No baggers and the carts are dirty. The employees doing the shopping for online customers are always going the wrong way in the aisles and dont move for anyone.
Perfect stop n shop with everything you need
Clean and a wide range of selection.The robot looks quite interesting. (I heard it detects objects on the floor and notifies staff)
I just had a Fabulous pharmacy experience~Yvette Fallon helped me save $60 on my prescription. She was so sweet and helpful. I wish more people would take pride in their jobs like she does. GREAT JOB! And thank you so much!!!
Made a comment about Joe Biden checking out was told not to do so I could not believe it and then management actually had the audacity to scold me instead of the employee I made one statement Im never to be told to be silent especially politically
Ok
Not very good lately! I was there this morning and the self scanners didn’t work, no paper towels, no toilet paper, no paper plates🙁. Not restocked! Awful!!!!! I left and went to Cromwell Stop& Shop and it was AWESOME!!!!! Had everything 🎉🎉🎉🎉🎉. I will NOT be going to East Hampton anytime soon
Find everything I need plus more. Service is always great!
The staff at this Stop & Shop are always helpful and courteous, when they are there. The prices are reasonable. During peak hours there is always a wait at the registers, they rely on self checkout too much. The produce department is terrible. There have been a few times we got home with rotten food that was unnoticeable until we cut into the product. My rating is barely a 3, more like a 2.5.
All the employees are very friendly. Havent had a bad experience ever! Great job to the management
Good store
I go out of my way to come here rather than Colchester. Clean and well stocked
Nice staff. I typically get in and out quickly.
Great store
Always clean and well stocked, staff is professional and helpful!
The old layout was so much better. It’s been a while since they changed layouts and I still can never find anything. I’ve almost put down my basket or just walked away from my cart so many times. I can’t wait for the big y to open down the road. But we did order a deli platter and it was pretty good.
This has to be the worst produce departments Ive ever seen! Moldy blueberries, and Strawberries and almost all of the red grapes were smashed at the bottom of the bags! Obviously stock doesnt seem to be rotated or even checked for that matter.
Clean store, great staff
Price gauge in paper towels n toilet paper.... i stoped in with a friend who lives in the area...i would never shop at that store again....
As usual half of what I went there for was out of stock. Theyll have an item one week and then you wont see it for a month.
Nice store prices are a lot higher than in Ga
Much better then the Colchster store!They actually have the products that are on sale. People are very nice & helpful. Store is very clean! Would have been 5 stars, but my digital coupons dont always come off my bill, and you cant tell until your transaction is done.Need to fix that!
I bought groceries today, Sunday, and was told they got rid of baggers and had to bag myself. THIS NEW DECISION IS TOTALLY UNACCEPTABLE. I feel you want to minimize employees, increase robots that report false spills, and could care less to service customers. Do I get any discount for bagging myself, no.I bought groceries today, Sunday, and was told they got rid of baggers and had to bag myself. THIS NEW DECISION IS TOTALLY UNACCEPTABLE. I feel you want to minimize employees, increase robots that report false spills, and could care less to service customers. Do I get any discount for bagging myself, no.Response from the owner11 hours agoHi Mark, were sorry you didnt have a great experience at our supermarket. Customer service is a priority for us, so we want to make sure were taking care of you at the check-out. Your feedback is important to us as were always improving. We hope youll give us another shot at providing you with an excellent shopping experience.Your response had no action. Since you took away a valuable customer service what will be done to bring it back? I think your priority is the bottom line and the customer service falls way below that. I am spreading your decrease in customer satisfaction across all medias.
Top in grocery store
They already have Autumn decor out!
STore is rude and overpriced, NEVER shop here if I can avoid it.
Have to go elsewhere to buy Hood Milk, dont waste a trip to any Stop&Shop to buy Hood Milk, they are pushing their private label milk products instead of giving us choices. If you notice Stop&Shop is doing that with many products. You have to go to the smaller stores to find The name brands you use to be able to buy their
Found the perfect bouquet for my dad recovering in the hospital from surgery. Thank you.
They have some good bargains. I believe they are called loss leaders to get you into the store. Then other items are priced over the top, almost to the point of gouging. This is a store that I will be very wary of if I need to shop. Caveat emptor applies here.
Was working
Great Service. Good produce.
I was very impressed with the way the store looked. It made shopping fun. Amazingly fresh vegetables and fruit is always available.
As far as stop and shops go. I am fortunate that this is my local store. Everything is always nicely stocked and they are always bringing new things in. Isles are big and plenty of check out lanes. Not a fan of the new Walmart style cashier bag carousel. Makes for poor bagging and rushed feeling.
If you dont like to make sandwiches to order in your deli then dont but dont make it like pulling teeth.it happens pretty often but this last time it bothered me. It wont happen again .if i want a sandwich Ill go to the other supermarket and do my days shopping there
Rose, from file maintenance was very unprofessional and rude.
This is not one of the biggest Stop & Shop stores. But they do a good job with keeping it stocked with a wide variety of foods. Typical Stop and Shop above-average produce at a reasonable price for Quality ratio
Decent place to shop always find a good price on many items
Whistle stop! Very well maintained store. Clean throughout. No trouble finding what I needed.
I am happier with Stop and Shop sales than Big Y....love my cashiers!
I use the wand to scan my groceries so I can bag them as I shop and get through the checkout easier. I had 7 items. I got to the checkout and was audited. They scanned my 7 items, but the audit required them to scan 10. The girl auditing had no clue what to do and called the manager, who repeated what had been done. 😞 Of course this is tying up the self checkout, which is pissing off all the waiting customers. So I tell them Ill go to a regular checkout without the wand, where Im still attached to this audit and now holding up another line! Shouldnt there be a way for the audit to adjust if you have less than 10 items or have a manager override? I dont mind being audited as I understand the wand offers dishonest people the ability to steal. But I dont like wasting my or other peoples time. My audits have never found an unscanned item.
Get your house in order, please! I dont know how many times we go to this place and they have moved items from one aisle to a completely different aisle. One time my husband spoke to four associates AND a manager and not one of them knew where an item was he had purchased before - but had been moved. Ill be shopping at the local near my job except in case of emergency. Its one thing to be the most expensive s&s but at least know where your products are located - ESPECIALLY if you moved their location in the last few days!!!
Convenient and like that they have family packs of meat.
Produce is good, manager cares about the town and the people, prices tend to be on the high side. Store is clean and lines are managed well. Overall a nice store.
Clean facility with good value and variety. What more could you want from a grocery store?
Very clean. Good produce. Prices a little high. Selection used to be better.
Overpriced, youll find the same exact items at Stop & Shop in Glastonbury for less. WHY IS BUTTER $6.50??? Whole Foods sells the same box weight of butter for $2.50. Produce is horrible unless you are into mealy apples and iceberg lettuce. Extremely limited selection of dark leafy greens, just basically plastic buckets of spinach leaves.
A good place to visit or work
Clean and good friendly service. The prices are high at this one due to demographic pricing model. The selection isnt as good as one would expect either.
Not very good .I used to enjoy shopping at the store. The new set absolutely sucks and you are pushing self check with very few checkouts open with cashiers .I was over charged on three items but said screw it. Im pretty fed up with this store.
The meats are not a good quality. Almost always just a day off expiration date.
One of the best stores around!! Easy to get around, easy to find things and great people work there willing to do anything to help you 👍👍👍👍👍
Under staffed it seems! Is what Yoda would say.
Go there all the time. Very nice store
Very nice staff
They can have some great sales
Its stop and shop, you buy groceries
No local competition means high prices and lack luster service. Also the recent remodel made the store so much worse.
The store was very clean and modern Sleek rest rooms were clean and the prepared food section was neatly arranged and looked appetizing
Very good grocery store. Helpful staff
I have been shopping at the East Hampton store for almost 20 years. For the last few visits weve had to return to the store for items that were not put into our bags. But today was the worst things seemed like a zoo. The deli rang up my 1/2 of of cheese for $248.00. it came up as buffalo chicken., . We get in line to check out and were advised that we were in the wrong line because we had our own bags. You need to go to lines 1_5. The cashier competed our transaction, it was a joke trying to use the new checkouts with your own bags. First you promote using your own Mbps bags, then you start demoting using them and now you are back to using them again. Its absolutely ridiculous. It reminds me more of a Walmart store.
Aisles are too clogged. Prices could be MUCH better. Overall staff is ok. This store knows they have a lock on a small town.
I have always preferred to shop at this particular store. Unfortunately it seems that many of the items I need are not available so I am forced to go elsewhere.
Just loved the way the store was setup. Very good prices.
Tried to order a cake from bakery today foe lunch tomorrow was told I couldnt pickup before 12 as I have to be at party by 12 this wasnt6going to work this store is going down hill fast
Store is dirty, they dont wipe down carts like Big Y. Distancing at checkout poorly marked.
Shelving too high similar items located in different areas making it difficult to comparison shop. Cashiers are often nasty and baggers dont listen to your bagging preference or walk away if you try to help. Plastic bags flimsy and often rip if not doubled bagged. Price checks take forever deli very slow but now have better precut selection floral dept workers rude. Return can room too small need more glass return machines. Pharmacy workers friendly helpful and knowledgeable willing to provide good customer service . Price points higher than average
I love stop and shop. prices are high but quality is there.
Love this store! Very friendly and helpful employees!
Ridiculous prices. Big Y right down the street is SO much better!
Everything moved, hard to find. Prices too high. No seat area for handicap rest.
I loved this Stop and Shop. It has a great variety of speciality foods, which I havent found in other SandS stores.
Most of the time quick in and out.
Staff is usually helpful, wait for registers isnt normally long. Prices are alright. Seafood choices are a little limited, meat dept is ok.
Good place to get a few things. Its very pricy though so we dont do our reregular shopping here.
Always appreciate this S&S. Prices and meats are better than Colchester
Spotless location, friendly and helpful staff, wide variety of products in every category, one of the best locations for this franchise