Danny and Devin were great! Helped us make a switch from previous carrier. Kind and informative. Helped us get the best plan for our needs. Clean store. Good selection of phones. We walked out happy!! Come see them, I don’t think you will regret it. They’re good at their job.

The sales man was very nice and attentive... It was a easy switch ... 😁

They are more than helpful they go above and beyond and do whatever it is that you need done for your phone and service I would very highly recommend this place the staff is very helpful and polite

Devon was kind, patient, very friendly and followed through with his promises. Great customer service. Thanks Devon!!! I edited this from a 4 star to a 5 because Devon came thru again on a promise!! He is an asset to your store for sure!!

Solving any problem. No. Only whant the money for the month

I needed help with my new phone through this company, they were quite helpful and very friendly

Service was terrible and sales persons didnt know anything. Just bought this phone that was giving me problems so 2 weeks later I called cricket but had to go to to the store. Sales person said the phone sucked and I needed to buy another phone. Dropping cricket before it becomes due. Already talked to the new service and takingTheir advice and picked out my new phone but not with Cricket.

Very rarely do I rate a business poorly but avoid this business at all cost. Their customer service is the worst in town and they couldnt care less.

Recently quit this cricket store, my district manager told me we dont have unhappy employees when I was told I would be fired if my sales were not increasing. Management expects you to hound customers for sales and compromise your morals to be valued. Have never been shown appreication and dealt with incredibly discriminatory conduct of my management. This is a very hostile environment that does not promote growth.

Professional helpful service

Incredibly toxic environment. Came in for a phone and overheard employees speaking poorly about protestors being run over and how it was laughable. Unfortunate to say the least.

My wife and I spent 4 days of our Florida vacation at this place because of a system issue with Alcatel Onyx and Motorola e5 phones. Drake Harden, Danny Lewis, and Devon Canada genuinely cared about us and went above and beyond to make sure we left with great new phones and a great plan. I highly recommend these three gentlemen!!!

The store associates are extremely knowledgeable. They were very helpful and patient in talking me through my new phone. I worked with both Drake and Devon and was impressed with their overall understanding of the technology and what services plans were available. I had the opportunity to observe them with other clients and cannot express how well they treated them.

The new owners are awesome the store looks way better and Devon is still awesome. Everyone looks way happier now since they are being respected and actually being appreciated now unlike how old owners treated everyone.

The employee was helpful. He knew exactly why my husbands phone was turning on because of a storm surge that we had.

Beat service ever!Danny Lewis .store manager got me into a new phone and great service plan. What an honest and courteous manager!

Always helpful

Wonderful upgrade experience, Devon was kind, patient, friendly, and extremely knowledgeable about everything we asked him. Top notch customer service.

That store was extremely helpful. Got me switched over with my old phone.

Danny and Devon are the best! Figured out what was wrong with my phone in a matter of seconds and got me back up and running. Love this store and these guys. Couldn’t ask for better employees if you ask me

Came here about 6 months ago. They were nice, but the girl really had no idea what she was talking about. She confused the amount of data one would get a month (how many gigs) with the phone storage. I didnt have the heart to tell her phone storage was how much space the phone could handle, and network data was how much internet I could use on my phone.

Only one customer service rep there, so had to wait a while for him to take care of other customers, but he was very helpful and nice.

UPDATE: I would appreciate hearing from the OWNER OF THE STORE .... I want to discuss what happened to me last week and again today, the manager is very rude and hung up on me this morning. During the glitch with Google/Chrome last week not only was I told I needed a new phone, everyone else in the store was sold phones because we were told 3G no longer supported our phones. All untrue, Im using my old phone now to the thanks of another Cricket store! I have been with Cricket for many many years and Ive always had good service but this is FRAUDULENT!!!

The best employees work there! And the best service. Definitely 5 ⭐⭐⭐⭐⭐

Non existent help. worst part? live in edgewater? get used to slooooww service and being offline a lot!

I talked to some lady there who passed me on to Chris when she didnt want to deal with me because she had another customer. Chris was completely unhelpful when I was trying to figure out why my phone wasnt working. They told me that the area was getting a new tower and they didnt know how long my service would be out. Then they said there is nothing they could do but to call 611. Its been weeks with terrible service that wasnt great to begin with and when I told them I was switching services that they couldnt help me either because of privacy concerns. 611 told me a different story and said Orlando and other major areas are having problems but they dont know when it will be fixed. I asked to speak with someone who knows ANYTHING about when Im getting service and now Ive been on hold for almost an hour. DO NOT let these guys sell you a phone or service. They drop the prices of the phones and try to sell you insurance also. What they dont tell you is that you have to pay a deductible on the original price of the phone. This isnt the first time either. Everyone in Edgewater, Fl literally lost service for 2 days. I never had these problems with METRO PCS down the road.

Im a cricket customer now and happy with my service but, I need a new phone and Ill going to buy a Galaxy S7. Cricket has it priced at $549. Boost Mobile, right down the road, is selling the same phone for $449 - over $100 cheaper!! I called thinking that they would price match or negotiate for a good customer (my wife and I have a plan together) but no. Called another store and same thing. Called customer service and even they wouldnt do anything. So now theyre going to lose two customers over $100. Oh well, why would I pay 20% more for an identical phone with identical service?? Very disappointed, guess Im switching providers.

The gentlemen in my Cricket store areFantastic, they are a credit to theCompany...Thank you guys...!!!

They are always helpful everytime I have a problem. They always solve it and show me how to correct it if it happens again. Very friendly and helpful.

Just another outfit with zero customer service. But the MUCH BIGGER problem is how slooooow the service is and Im offline a LOT. and I only live 3 miles from this store in Edgewater. also, Im on the unlimited data plan so its not that!Went there today, I needed assistance to post a couple photos to Facebook. Manager: Ill get fired if I do that.Hes going to fire himself? 🙄Nah, I doubt that.go here to buy your vastly marked up phone, ask any questions you have BEFORE you purchase the phone.after that, they couldnt care less.🤔pick your plan, pay the activation fee(kinda like a car dealer fee--a tip/free money.) 🤑then theyll fix you up with a $20-$30 phone case ( more NICE profit!) But, if you live in Edgewater, just dont be too surprised at how slooooow your service is.sloooow like molasses......

Very, very helpful :-) seem to know what theyre talkin about..

Their phone service doesnt work in thier own parking lot and God for bid you go inside of a building

Great prices, and customer service was fabulous! They were very patient and helpful in getting our phones ordered and transferred over from another provider.

The young gentleman that assisted me was knowledgeable and courteous. It was a very pleasant experience!

Great customer service!

Thanks to all-new employees not knowing what they were doing, my daughter now has NO phone service until I get back into town sometime tomorrow. Merry Effing Christmas, Cricket. I know it was an accident, but REALLY?

I was unable to get my phone to work after having a sim card installed in another country made it unusable, your representative fixed it with ease and helped with my photo issues as well. So glad I bought my phone from Cricket and use your service.

Really good sales man there i think his name is james he is so good i would recommend him highly!

Friendly service and go out of their way to help you with any problems you have with your service or phone

Fast service, took care of what I needed in no time at all.

Employees are very kind and helpful

Amazing Service!!!

They helped me change my phone number. Staff was awesome here.

Thomas was very courteous and solved my problem quickly

Staff is very helpful, wish i worked there.

Helpful but, I have to go back.

Great Store

Love 💝 the ones that know what there doing like the two that are working in Edgewater

Always working with me to fix my system! Lol. Only I can make life this difficult and not even try.

The best custumer service ever thru cricket

Friendly & helpful staff

I loved the service there.

The guys are great there

The service we received was excellent.

They say one thing then do another.

Would love it give it - Stars sucks

Great service and staff

Quick customer service. Poor phone selection.

Love those guys

These people are very little help on how to unlock a phone. They treated me and my dad rudely just because one of their staff members shouldnt be working there.

Great survive

Every time I come to this Cricket store I always end up leaving very very ticked off the people that work there dont have a clue how to help their customers dont even know what inventory they have....

Not enough signal strength for my application

Great employees

Awesome folks

Owned by AT&T. Cheap service. But no deals for continuing customers. Many dead spots in my area. Including my home, unfortunately.

Very nice

Great service

Great service

Hreat staff