Just left this place. I asked if they could sign off on my tint removal ticket, a 5 minute at most process, the owner was very rude and acted like he didnt want my business anyway.
I was a Mechanic for many years back in the day. It is difficult for me to find a place I can trust to do any work to my vehicles. This place is one of the exceptions. The owner knows what he is doing and he is very honest. I dont go there to try to make friends. The people there will treat you with respect and take care of any issues you have with your car. I have never been over charged and I will be going back in the future.
Very efficient and detailed. Nice work.
Believe every negative review that you read about this shop. They find ways to fail your vehicle, to keep you coming back to make money off of you. Then you take your vehicle to a more upstanding and credible shop and your vehicle passes because there wasnt anything wrong with your vehicle. John thinks that hes the automobile whisperer he thinks that he can do a diagnostic test and tell you whats wrong with your vehicle by listening to it.
Went in for an inspection and was worrisome due to bad reviews. As I was driving there, I was thinking of stuff that might fail and after 1hr, they let me know exactly what I thought it might be and was fine with their fail (windshield wipers).It was rainy that day so I had to either wait or come back another day for them to complete the drive test. I was willing to wait so they worked with me. They needed weather to dry up and got me out of there in another 30-40 minutes. Would go again!
Spoke to the owner twice and not one time he spoke back(rude) do not greet guess when walking in and i ferl as if my brother keep going back after getting everything fixed the first time...im tell him after this time it dont pass MD inspection go somewhere else...i honestly dont think he like dealing with ppl with color...i could be wrong but the vibes tells different.
Very friendly and helpful even have an adorable pup named Rexy that works with them. Walked in no appointment & they had me in and out for a fair price. Def would recommend!
Nice place very knowledgeable
Please please..🙏 dont ever go to this place again..the owner is Soo Rude & disrespectful that his wife and son is very scared to correct him..how much more you the costumer.. please read other comments..and u wont doubt me .
3 star
Dont go for an inspection. I have a brand new vehicle only 2 yrs old they find reasons to fail ya. Windshield wipers which worked fine when I left, tire issue(that was true i knew that) an already repaired chip in windshield which I had proof was repaired and they had passed previously for uber but wasnt good enough so told i need to replace whole windshield if that was the case then ya rush to get all that fixed to reinspect in time to pay a lower fee for them to magically find a screw in the 1 tire that had an issue very suspicious to me. Also why inflate my tires when they were already inflated to correct amount now they are all higher then they should be which is bad for your tires. Also its a tire shop that didnt even have that tire in stock to replace knowing I would then have to leave fix and pay for another whole inspection again because it wouldnt be possible to get appt for another inspection with the 1000 miles. Like come on.
Fast service. Very friendly.
Great family business. I enjoy our conversations as they are very friendly.
Guess I should’ve read the reviews first. The girls at the front desk are great very personable. The inspector John is very ignorant and has horrible customer service!! took 15 minutes to fail my motorcycle charges $80 told me brakes,tail light, bars and suspension needed serviced but wouldn’t explain why suspension failed. I Didn’t touch the Suspension and he told me it felt way better. passed the bike in another 15 minutes. bills me another $20 and Receipt said “discount” $45 minus $25= $20 said it is what it is and I can pay the $20 take my key an I don’t have to come back..thanks I didn’t plan on it!!!!!Great way to run a business!!!!
The customer service is great. A family owned business, you dont see much of them anymore. I waited no longer than 30 mins to get my tires put on.. Again a nice quiet family business that keeps their customers happy.. I will be back.Thanks
Great place to go for tires. Got 4 wheels mounted and balanced. Had me in and out within an hour. Nice people and professional. My dakota now drives better than before. Will do business again.
If I could give no stars I would. One star is way too much! Very bad attitude and rude behavior. Awful customer service, extremelyunprofessional employees. Go anywhere but here. They lied to me in my inspection to get more money. Do not go here never ever!!
Good service. Good atmosphere. The mechanics need to use paper mats to decrease the dirt n oil that gets left on your car seat or door,Still.... they are really efficient.
Great customer service. Friendly staff. Stopped in the the previous evening at closing time the gentleman that was still there still took the time to talk me and answered any questions I had. I returned the next day. Still the same courtesy customer service. I will return
Horrible customer service. VERY UNPROFESSIONAL AND RUDE. STAFF VERY RACIST. Overpriced service with no real quality. Best place to go is Supreme Auto Works. Phenomenal customer service and great work! You can get a sense of how rude they are from some of their responsesTHIS PLACE NEEDS TO BE CLOSED AND ITS MY AIM TO C THAT HAPPEN
Please Please if u want to waste money don’t come here those guys will keep lying to you so u can buy stuff u don’t need. They are very rude and they clearly don’t know what they are doing. I brought my car here and they broke the lug knots in the wheel it’s cost me 800 at a the dealership because they broke all 4 in the 4 wheels. They def don’t know nun about car.
This place is a life saver when you need tires and are short on cash. Not many places offer Snap Finance. This is the third time I have gotten tires from here and have been pleased every time.😋
You guys should never come here ever they will brake ya car and over charge you and be rude to you the whole time. Bad family business they just stealing.
I used to come to this place for my tire needs and have even referred them to people. Im not sure what happened since I last visited, but the change is disappointing. I came to the shop to get something done and before I even got to the door, I was met by a caucasian man sternly telling me to move that thing over there, gesturing me to move my car to a location near other cars. I came into the shop to tell them what I wanted done, the receptionist took my information (she was great, by the way), and she then turned to the man to relay what I needed. He then proceeded to argue with her about why he could not work on my car. I noticed that there was a caucasian customer being waited on before me who was treated and spoken to with respect. I told them that was fine (that he couldnt work on my car), took my key, and left. I will never spend my money there again.
The lady at the desk was helpful but the prices are really high. Never been to a tire shop where they charge for labor when you buying a tire from them
Front desk guy with a flat top hair cut was to busy shoving a sub into his mouth to be worried about selling me a tire. Very dismissive, and unprofessional. Will NEVER return! Do yourself a favor and go up to Bens Tire (2 miles west on the left) where they are fast, courteous and professional
Very honest and reputable business. Not only did they go above and beyond to resolve my repairs it was done in a prompt manner. Would recommend their services to everyone.
Thank you for all your help today, you guys made getting this inspection a better experience than I thought it was gonna be.
I took my car in for the Uber State inspection. I knew there were a couple issues and the car would not pass the first go round. The mechanic John noticed a faulty motor mount that I did not. I fixed the issues with my car and now the car rides and runs smoother then ever. Good quality work.
Way way overpriced, they must be used to s captured clientele.
Rude had to sit outside while waited for car the time they gave was off by an hour. Will not revisit
Very nice folks...took me in right away and gave me a reasonable quote for my repairs.
Have been taking my truck here for 2+ years. Great people, service, and price!
Very bad service. Came for a patch cause they do not do plugs so they told me I need two new tire cause it was dry rot. The tire they took off didn’t even have the nail in it was the opposite tire. Then they told me they would only sell me two tire not one 😏 so I asked to put the spare on instead and I would go elsewhere. They still took off the wrong tire (one without the nail). I had to take it back for them to switch out the right one. Went to firestone and got a tire put on for a way better price.
Dont ever go to this place if your a woman. I went in because I had an oil leak. They charged me 1 price and once I got there I was informed that they forgot to charge me for extra items that I needed. Mind you that they fixed it and didnt inform me of fixing the problem. So after spending $1500 on a job that should have cost less I went somewhere else for an oil change and was informed Miss do you know you have an oil leak!!! I will never go there ever again.
If you are trying to get a lyft inspection or an Uber inspection and you have tinted windows on your car don’t even bother going to this location they will fail you and keep your money,,, Before starting the inspection they saw my car they should’ve notified me right away that my car is going to fail because of the tint on my windows yet they finish the whole inspection collected the money and then tell me that my car failed what a rip off
This is the only place I trust to take my car. Its a family run business with great customer service. And Yes they sell tires
Over priced for mediocre work... bad customer service and very slow spend your money somewhere else
The Man (Owner) is very rude and full of himself. I arrived for my appointment 10 minutes earlies - he asked what bring me there; I explained and then gave him my car keys. When I was still talking to him another gentleman arrived - he immediately ignored me and started conversing personal business with him, I reluctantly took a seat. After a while I got up to ask more questions: he looked at me from head to toe and continued his personal conversation - talking about his six car garage home in jopa, big house in belair, vacationing in Florida and taking some teaching jobs - I was not amused. I stepped back and continued to wait patiently; when I got up again to ask him a question, he rudely stared at me and asked me to excuse him as he continued with personal conversation - I finally got help when his wife (I suppose) walked in. She seemed nice. Stay away!
My husband took his van to this place for an inspection and was told that he needed to replace all four tie rods, but they were all new and was told he had a leak with power steering and wanted to charge him $1500.00. He checked with a friend who is a mechanic and he was angry. He also paid for an alignment that doesnt appear to have happened because my vehicle is now pulling to the left. DO NOT GO TO THIS PLACE FOR ANY SERVICE--THEY ARE RIP OFFS. They also told another customer that to change the rear brakes pads and rotors it would be $600.00! Ridiculous.
STAY CLEAR OF THIS BUSINESS! BUYER BEWARE! Arrived at the business at 11am for a reinspection on my vehicle. Only 2 items needed to be checked; a tire patch and and windshield repair. The owner finally gets to my car around 12 oclock and immediately comes back and says I still have a nail in my tire. So, I drive a mile down the road to a reputable tire repair shop (Bens Tire) who pulls nail out of tire and discovers it needs no patch so no charge. I return to this place after being told when I left that I could come right back and wouldnt have to wait long being that they only needed to check 1 thing. To my surprise, when I returned the story had changed. Long story short, they didnt finish looking at my car until 4:55pm. Thats 6 hrs for what should have been a 1 hr appt.Probably the worst experience I have ever had with any business, not just repair shops but any business. The worst... really.Avoid at all costs.
Ive been a customer of JC for over 9 years. I take all of my vehicles there for maintenance and customization. I have had wheels purchased as well as custom parts for my motorcycle.The staff cannot be beat, going above and beyond to help you get the right part for your vehicle. The prices are reasonable and the mechanics are honest, telling you what is truly required, while letting you know what can wait for a later time.This is the best true mechanics shop around, hands down! Thanks John, Nic, and Rene for a great place to bring my vehicles to!
Went on to inquire about servicing a fleet of trucks for my business. It is important that I know that the shop towels used will not have metal shavings in them. When I inquired about who I should talk to, I was told they arent interested in anything. Shame on you for assuming I was there to sell something!
Honest. Caring. Considerate. One of the most positive experiences Ive had with a mechanic.
J. C. Discount Tires is where I go for fixing our autos, especially when tires are the issue. They have been in business in Edgewood since before we came here, and we hope th hey keep serving our community with quality products, great service, and reasonable pruces.
They take the time to customize my truck rims for proper fit and great selection and communication
100% recommend this shop . Really good people, service and affordable. I will bring my car back for all of its mechanical needs
Rude family owned business. Overpriced and flat out arrogant to customers. Zero stars
Great place Great service friendy people Clean bathroom good prices !!!
They were great!!! I thought a screw went through my tire so i stopped here and to my surprise they were honest and told me that the screw was tiny and just chilling in the tread of the tire it didnt poke through an it didnt cause damage!! They could have made me believe it did and rip me off like any other place would!!! I would def recommend them to any and everyone and will always go back!! Thanks so much for ur honesty it was very much appreciated!! #customerforlife!!
Had four tires that I bought on TireBuyer sent there to be mounted. The job was done quickly with no hiccups and they honored the TireBuyer price listed online for installation. This is my second transaction with them and both instances were smooth and professional.
In and out nice tires 40.00 a pair cheaper then Mr. Tire. Im ok with this place
SCAMMMMMMMM don’t not go to this place for uber inspections or for anything of that matter. They will fail you just to try and sell you something. How you pass my windshield but tell me my tire has a nail. I come back tire fixed but my windshield that had the same smaller then a dime crack now needs to be fix. Y’all are scam artist.
Worst place ever, I mean it was crazy from the time I was there each driver fail the inspection and this John told them they need to get this and that and they have it available right here in their shop at low rates so my car is brand new they couldnt find anything on it they decided to told me my wipers dont cleared up well so I need to buy a new one from them and it is $ 40 dollars So I went to Jerry Toyota where I got my car from to have it replaced & the man check it he said honey you dont need to replace it there is nothing wrong with it and he ask me why I want to change it anyway, I mean I am really disappointed of that place They take advantage of uber drivers to make extra money despite the fact that they are getting paid by uber. They can go really down for money.
Great prices and service provided by a trustworthy and knowledgeable shop
This review should be no stars but that is not allowed. I went to JC Discount Tires to get a Uber sponsored State Inspection and was told that I needed to replace the CV boot and axle on one side because the guy felt a vibration through the floor when driving the car. He told me he was unable to test the other side because he didnt have anyone to ride in the car with him. I volunteered to drive so he could check the other side but he declined. I was also told that I needed to replace the front rotors and brake pads due to a very small vibration in the wheel when braking. I was also told that the car failed due to wiper blades and a fog light bulb. I was handed an estimate to do the CV boot work ($300+) and I told him I would do the other repairs myself. The rotors and brakes were less than 6 month old and I declined to do the CV boot replacement. When I left, I took the car to a trusted shop and they found several minor things that JC missed and confirmed that the CV boot and axle were completely fine. They also confirmed that the rotors and brakes did not need to be replaced. I addressed the minor issues with the car and was given the passing Inspection Certificate by the trusted shop. The guy at JC was rude, provided no explanation for the needed work until I pressed him, and he seemed to be working the State Inspection process to get more work. Slimy Avoid this place.
CUSTOMERS BEWARE DO NOT USE J C TIRES FOR ANY STATE INSPECTIONS OR VEHICLE MAINTENANCE EVER! THEY HAVE THE WORSE CUSTOMER SERVICE AND THEY ARE UNPROFESSIONAL. I AM SO FRUSTRATED AND UPSET WITH THEM THAT I HAD TO UPDATE MY GOOGLE REVIEW.This was my 1st state inspection experience with J C Discount TIRES this year. J C Discount Tires has the worst Customer service and they are unprofessional. I am a Uber driver and I went to them to renew my Maryland State Inspection that is required if you are a Uber driver . I arrived early for my appointment which was at 1pm. The front desk clerk informed me that she had no record of me having an appointment. I then show her the email and text confirm I received from them stating that I had an appointment and after they took $55.00 from me for a cancellation fee to secure a appointment that I made online. The clerk then made smart rude remarks to me and then said I must have cancelled my appointment which I did not. She then informed me that I would have to wait because they had no record of my appointment and I had to wait to see if they could fit me in . That took 2 1/2 hours of waiting to get my car inspected. My 1st inspection failed because I needed 3 new tires and my windshield wipers were squeaking and I needed to remove my steering wheel cover. I then informed the mechanic that my windshield wipers were new he then told me that I just may need to clean my front windshield off and it should stop the squeaking. I then asked him why I needed to remove my steering wheel cover because it made no sense to me. He stated that they slip when your turning the wheel. Okay! My vehicle did not pass the 1st inspection so I had to return for a reinspection 2 week later.My 2nd inspection experience was worse then the 1st experience. I arrived at 1:08pm which my appointment was at 1pm. The same rube front desk clerk from the 1st time with bright baby blue hair( Unprofessional how can I take this business serious when the 1st person I see in your establishment has bright blue hair) informed me that because I was 8 minutes late that it would be a while before I was seen. Really? Okay! While I was waiting I was subject to more unprofessionalism from the blue headed front desk clerk who was talking on her personal cellphone laughing and joking with whom ever she was talking to on the phone again unprofessional. After waiting a hour the same mechanic came out and said he couldnt past me because one of my windshield wipers was cracked. Now I didnt drive that car since the day he told me that my tires were bad so I was driving a 2nd vehicle I have. When he failed me for the first inspection he said my windshield wipers were squeaking not damaged. If I would have known this I would have fixed it and not just clean my windshield off. I then left to get the wipers replace. I came back a hour later to see if he could pass me for the inspection now but the blue headed clerk states you need to make another appointment. Really? How long would if take for you to check off that the windshield wipers were replaced because everything else passed. She states thats the rules. I then informed her about the horrible customer service that they have and I informed her that I would report them to Uber and the Better Business Bureau and she stated she didnt care. I should have known about them having bad customer service because there are sighs hanging in there shop that say and I quote If you have complaint. The complaint center is 200 miles away. And I can only please one person a day and today is not your day and tomorrow will not be either. Those sighs says it all for me they just dont care .Next year I will not be going to them for my state inspection and I will make sure I email Uber and the BBB about the bad customers service and the fact that they are unprofessional and rude. I am so glad that Uber has other locations in MD now so I dont have to be subject to their horrible customers service.
Dont go for a uber inspection took it there they failed it took it somewhere else and they passed it without fixing anything
Never buy used tires from that place. I was charged $55 dollars for an used tire. Not only did they put the wrong tire on the first time around, when I went back to get the correct size, it went flat in a week. Overpriced and unreliable.
Dont know bout you... but I dont thing I will ever return to J C Discount Tires. Went there for an UBER inspection... and had to stop them mid inspection...My car, recently purchased, is in great condition and does not have any issues... and i Dont need any Free UBER Inspection Stations creating major damages to my car.Here is briefly what I experienced today:Initially, I arrived early (around 8:15 am) for my 8:45 am inspection appointment. I show ed the lady my UBER application, and she filled out the paperwork for the inspection. Gave her my keys, purchased an A&W Root beer... for a dollar.... then sat down. Something inside me said... go outside to watch the inspection.... So i did. Glad that I did... cause what I witnessed, made me tell them to STOP THE INSPECTION NOW.Two gentlemen, were working on the car.... one younger and the second, an older gentlemen with tattoos. Appeared they were having difficulty removing my right rear rotor.... so they started hitting the rear wheel, VERY HARDLY with a sledge hammer!!!!! Bam Bam Bam... Numerous times .... (> 8-10 times total) .Then the older gentleman began prying it with crowbar and began alternating the prying and beating... I could not take it anymore.... So I told him to stop the inspection Now.The older gentleman appeared to become angry, and said, I have been working on cars for over 50 years... I know what I am doingMaybe so... but if there was any damage caused by him to my car... I seriously doubt he would repair the damage. It was blatantly obvious to me... that WITH SUCH GREAT FORCE the rotor was to come off.... it would have resulted in MAJOR DAMAGE to my vehicle.... My regret is that I did not stop them from brutally beating my wheel after the first sledge hammer strike.Case and Point: My father told me years ago.... NOTHING in this world is free.... cause you always get what you pay for... and sometimes free will cost you a lot more in the end.I do not visualize another visit to J C Discount Tires for me.
I went to this shop to have an Safety Eval on my car for UBER. The only things that were needed was for me to take the wheel cover off of the steering wheel and to replace a bulb over the license plate. I stated that I would replace the bulb myself. The guy and the heavy set girl thought I said replace it. Once I stated that I was not paying $15.00 for him to change my bulb and for him to put it back. He got angry and did not finish the eval and wanted me to come back on 25 April 16. Now Uber was already paying him, why would I pay him $15.00 to change a$3 bulb, which he should of charged me for the bulb and change free of charge and I could change myself, as I did. The girl lied state the another appointment showed up and I would have to schedule an appt. due to the eval would take another 30 mins. Before leaving I over heard another customer state he was coming if for a wheel. The guy stated a price and the customer stated that was a way higher price then he paid for the same tire a month ago. Please take you Business Elsewhere. Poor trash giving trash like service.
Took my car for an inspection and needed brake rotors, pads and two tires. The total came to $560, which I thought was reasonable until I saw the parts come through the door from AutoZone. I priced checked the pads which were $41.99 and the rotors were $34.99 from AutoZone. These were not internet prices, but prices from the AutoZone store up the street. I ended up paying $63.00 per rotor and $80.20 for the pads. When I questioned the mark-up, I was told I was paying less than what they were being charged by AutoZone. On the other hand the service performed was great, just not the markup of the parts.
The business advertises that they are open until 6:30, but they told me they stop working at 6 ? So they leave the doors open an extra 30 minutes solely so they can deny you service. I came in a couple minutes after six and they said there was nothing they could do. The girl at the front desk was very rude. If you claim your bussmies is open until 6:30, there should be work done until 6:30. Turn off the open sign a 6. Your closed.
JC will not lie or rip you off ever!Im an Uber driver and have my 1 year anniversary. For those unaware many drivers used unsafe and poorly maintained vehicles.The state has stepped in and now require a thorough inspection. JC is one of 10 tht perform the inspections. I drive a 2014 and I had a cracked mirror so I did not pass. Yet Im not upset because we get a chance to repair and reinspect. While I was waiting for the initial inspection another driver with a sassy tricked out Cruze w blacked out windows failed and kindly offered to payoff the inspector with 2 Benjamins to pass him. I almost pissed myself! The inspector kindly declined explained the legal actions for fraud and sent him out the door.My point is ...inspection or replacing tires by an honest educated staff is hard to come by. You will never regret spending your money here. Thank you JC for raising the bar!
Very poor service . I scheduled an inspection and they had me down for a reinspection and refuse to do my inspection. What is the difference between a reinspection and inspection . Unsatisfied, and a waste of my time that I left work early for. Uber should take this company off their list .
Its pretty bad when you walk in as a paying customer and then the cashier stands there with his arms folded lean back like youre bothering him. The place is JC tires rite. Go in to get a tire plugged and the guy laughs and acts like Im losing my mind like we dont do that here. Worst customer service ever.
The owner is so knowledgeable so helpful.
Awful customer service.... just like the other reviews said.
Had two Flats on my trailer and he was the only one in town that had the tire I needed to get me home to Philadelphia God bless JC Discount Tires
32.50$ to fill a flat....never coming back again.took over an hour..should of drove the extra to Carroll island n pay 11$ .
Car inspected in and out quick and easy!
John is a scam artist. Only go here if you want to get ripped off and lied to!
They know wht they are doing they just are pricey
Beware!! My experience was horrible, if I could give this place 0 stars I would, theyre just racist, prejudice, unprofessional, ignorant etc..So please dont go here you will be highly disappointed, Us as people have to do better, were really failing at humanity...We havent evolved at all as people..Im appalled that this place is even still in business...The way they treat people because they are different than they are is insane and unfair...
Too expensive service sucks
Awesome customer service!
Very good at all times
Knowledgeable and efficient staff.
Came in for a flat repair, desk girl was very unfriendly and not helpful. She gave me a look like oh its only a flat repair and then said its gonna be awhile. Second time I have had poor service here. Never again
Had what we needed, fix family car
They were awesome
I found everyone to be friendly and professional. I will use them again.
Rude, bad customer service.
They get the job done and friendly people
RACIST AND OVERPRICED
Okay Most of the time.
Not friendly
Unfriendly, poor service
They do inspection