They are always great. I called in wanting to upgrade my exhaust on my f-150…they set an expectation on when they could have it done. They upgraded my exhaust system by late afternoon same day with no notice prior and did an amazing job with everything. I recommend everyone I know to them whenever I get the chance.
Have an older vehicle, and needed the brake lines replaced. Mark took me even though my particular make/model can be a pain to deal with (my opinion and also opinion of a mechanic friend), and other shops might be reluctant. Fixed a few other things on it as well, and explained everything to me. Received my confirmation before doing any work, which I appreciated.Gave me a fair price and the work completed was solid. Would recommend to friends/family
They are amazing! I was on a road trip 5 hours away from home, and I had a wheel bearing fail on me driving down the interstate. I had my kids and my dogs in the car. They were understaffed, but were still able to get me back on the road quickly. I cant thank them enough for their kindness!
I found Mark through Google after having a tough time with another shop. Had my car towed to him with the hopes of a timely repair. He exceeded my expectations exponentially!! He had all my brake lines and a new converter done in less than 2 days. He was very thorough and knowledgeable. Hands down the best mechanic Ive used.
Always very accommodating, honest and up front. I appreciate everything they have done for me. Great service and repair work! Thanks Mark!
Very satisfied. They were very knowledgeable and went out of their way to troubleshoot my issue the cheapest way first where all the others i contacted didnt. So I would definitely recommend Mark muffler and I will use them in the future!
They are always straight forward, do great work, and price competitively. I have recommended them to friends and family and will continue to do so.
Very fair and know what they are doing!
My catalytic converter was stolen out of my Honda Element and Mark Muffler came on my radar for repair because they were open on Saturday and I wanted the repair to be done so I could drive my car. Mark was very accommodating, communicated really well, and he was very knowledgeable. He fit me in Saturday morning and had the repair done in a reasonable amount of time. It was my choice to go to Mark instead of installing an aftermarket catalytic converter myself which would have been significantly cheaper. I was also going to go to another muffler shop who quoted me $300 less than the Mark repair, but Im sure the quality wouldnt have been nearly the same. The work they did here was excellent, clean, and it looks great. Nothing wrong with the workmanship or the repair.Mark led me towards the most expensive option for catalyst, advising me that its most likely what my car needed, and he was probably correct as far as longevity is concerned. I probably should have been more assertive about taking the risk with the cheaper converter despite the certainty for a code down the line. I did a lot of research beforehand and was prepared to take that risk. It was difficult for me to speak up, especially since the repair technically already began, which was strange because I thought he was going to go over the different options with me when I arrived, but he did not. He says he gave me a good deal on the repair, and I believe him. It was about market price for this type of job.To summarize: Mark is awesome, his shop does professional quality work, and if you want the best for your car, go here. If youre knowledgeable about the type of repair you want, make sure you are prepared to communicate that. Im sure Mark would have accommodated me if I was more assertive about what I wanted and I could have saved some money, but I definitely would have had issues with codes down the line.The repair is solid and it looks so good, Im worried somebody is going to try and steal this one too. Well, only time will tell.
I’ll never go anywhere else. Mark is not only VERY friendly and professional, but also goes out of his way to explain the problem/resolution thoroughly.He worked my son’s car in last minute on a Saturday, and worked all day to finish it. As usual, he proved his trustworthiness. The prices are fair and reasonable too! I’ll definitely be referring my friends and family to him.
Quick good work. went up for new exhaust work on brand new car billed $250 for an hour of work. a little over priced to me. but solid work.
Maybe THE best in Madison County...certainly in Edwardsville/Glen Carbon.They will take care of your entire family...The Garrett Family trusts them for sure.
The best experience ive encountered when dealing with a car repair shop! Ive been to plenty and this was by far the best. Everyone was so nice and helpful. Good price and they did it in a very reasonable time. 10/10 would recommend.
They are very friendly and professional. I must say that they are very honest and dedicated for offering the best and fastest service to the customers!
Brought car in Saturday morning and did excellent job. They didn’t try and sell me anything extra like some places. Mark was very friendly and straight forward. The pricing was very reasonably. Cost less than some oil changes. Would recommend 👍
Very pleasant and professional!!...i will return/recommend
Great guy. Great service
Wonderful, friendly customer service. May not be the lowest price in town, but the service makes the difference worth it. Great shop.
They are excellent. I needed a tired changed July 3rd in the afternoon. They helped me right out and got me going. So kind, fair and willing to help.
Cant say enough good about this place. Courteous, Competent, Fairly priced and no attempt to up-sell, ever. I always feel confident that I have received the best quality repair work.
Mark and Marty always treat me fair. They are up front and honest about what needs to be taken care of. They are always friendly even when they are busy. Which is most all the time. I have used them for exhaust, brakes, and general car repairs. I highly recommend them to anyone who needs a trustworthy repair shop.
Stopped in to check on an oil pressure issue and was able to get the part delivered and replaced while we waited. We were fortunate it was a quick fix, but that was definitely not expected. Exceptional service!
They do it correctly. They charge a very fair rate. They communicate well. They are very busy, but yet...work at fitting you in. The best auto shop Ive ever dealt with!
I dont usually write reviews, but Mark is a stand up mechanic. No bs, he actually cares and tries to fix the problem. He wants to help you and improve your car. 5/5
Honest people. I had my muffler and catalytic converter installed here and it was great. Price is fair and beat any other shops. Would recommend to everyone to bring their cars here. Will come back.
Maybe the last mechanic on Earth thats honest, reliable, and does great work. They have not let me down! I highly recommend them for any repair. Fair prices and impeccable service.
Ive taken my car here multiple times and whether it be exhaust work or repair and maintenance, Mark has been more than fair. Very knowledgeable and friendly as well. Would recommend to anyone!
The service was top notch. Fast and friendly.
Love this place. They fixed my car fast and did a good job. Mark is friendly and knowledgeable. I felt comfortable leaving my car there. He even managed to fit me in when he was super busy. The total bill was a reasonable amount for all the work he did. I would recommend him to anyone.
My family has been going here for years. They go out of their way to help us out. We recommend them to everyone
Always the best experience. Mark and Marty and their team are always honest and great to deal with every single time. Thanks guys!!
Mark & Marty are always professional, honest & hard working. I know I can trust them for all repairs - I would highly recommend them to anyone
Arable. You in quick. Wont do things you dont need. Takes time to explain problems with you vehicle
Incredibly polite and fair. Great work and great folks.
Excellent and honest. Wouldnt trust my car anywhere else. Very highly recommended!!
If you value straight shooters who do good work in a timely manner, this is the place for you. Id recommend them to anyone.
Awesome service! Stopped by to inquire about getting my custom exhaust installed on my truck and these guys am awesome job!
Had a detached muffler pipe and rusted-out connection to my catalytic converter, which Mark fixed at a fraction of the cost of a new muffler/cat. Fast and amazing service. Highly recommend.
I wish there was a love button. My family and I were traveling on I-55 to St. Louis for a mini getaway when out air-conditioning stopped working and our battery light came on. We knew it was the serpentine belt but didnt have tools to change it. It was 5:20 on a Friday evening when we pulled into Marks shop. They could have easily told us to come back tomorrow but instead they stayed to make sure we could get back on the road and even gave us chocolate cake to send us on our way with. Thank you so much Mark and your crew. You guys are the best!
I have been going to Marks for about 4 years and these guys are top notch! I am a small town guy so I am used to family owned repair shops and they make you feel like family! Mark and Marty (brother) always look over the vehicle themselves as well as their techs. And they will always work with you on pricing and costs!
My muffler almost fell off my jeep while towing a trailer across the country today. I ended up googleing the nearest muffler shop and Marks had good reviews so I called. Mark answered and told me to stop on over and to decouple my trailer out back. I arrived and they saw me right away. They had to order the muffler special but it arrived within a few minutes. Mark and the team were really friendly and got me back on the road in less than an hour! And the best part is, it was extremely affordable. Because they are so good at what they do it took the tech no time to install it and labor cost was minimal. I myself am an ASE Master Certified Technician and can tell you that the quality of work was fantastic. I cant say enough good things about my experience here.
I cannot say enough good things about this shop. They are honest, use quality parts, and will tell you when you are wasting your money trying to fix something that is not worth it. Highly recommend this shop.
Good job! Fast service. Reasonable price
Honest and dependable. Mark brought my Chevy Avalanche back to life with extensive engine repair work. 2 years later and shes still running. THANK YOU MARK!!!!!
One of the best customer service and helpful in explaining what your problem consists of and options for you to save you dollars on repairs. I have the highest respest for fairness and professionalism of any repair service I have used. They have saved me alot of money over the last 20 years. Thumbs up!
Mark & Marty always do a fantastic job for the right price. I have been a customer since I could drive, and I have a really hard time going anywhere else.
You can always expect great work and tremendous service when using Mark Muffler Shop.
Amazing service. Had my catalytic converter stolen from my car and they were very quick with the turn around, and at a very reasonable price. This is the second time that Ive brought mar car in to them for service and I will continue to do so in the future.
My check engine light came on for a cylinder miss firing. They diagnosed the issue almost immediately, then they acquired the part and fixed the car for a fair price. Im not exaggerating in the least when I say I was in and out in 20 minutes flat. Ive never had better auto service anywhere else. Will definitely be spreading the word.
Marks Mufflers is a hidden gem!! Their quality of work, their customer service, and their speedy repair times truly make this place by far one of the most pleasant auto shops that I have ever dealt with!! I strongly recommend this shop to anyone who desires a quality muffler repair with unbeatable prices and fair repair times!! They truly set the standard!!
This is the best auto repair shop Ive ever been to in the world. Every employee I have encountered is knowledgeable, nice, and patient. Their prices are phenomenal as well.
Its worth the price, they do excellent work, you get what you pay for. Ive had all my exhaust work done there
Personal service at its best!
I cant say enough good things about the team at Mark Muffler. Three generations of my family have been using Mark Muffler services, even more so now that theyve expanded their offerings. I was able to be fit in today even though they were very busy and had all my questions and concerns about my vehicle answered in a way that I could understand! I love being able to trust my mechanic and would recommend them to anyone!
Great work, price, and service. Mark, the owner, answers the phone and helps to diagnose your vehicle. Highly recommended.
No need to find a local to tell you the best automotive shop around. This is the one!
Awesome Service.. If your shopping for a dose of intergrity and quality auto service... I recommend Marks Mufflers.. They got me right in without an appointment and fixed my car while i waited.. A+ Service & Qualtiy.
Always helpful and reasonable
Highly recommend. Excellent service and great prices. Very knowledgeable and always dependable.
Owner Mark Conway and his brother Marty are the finest automotive professionals I have ever had the pleasure of doing business with...and I have been having cars serviced for 40 years....master craftsmen....super friendly, enthusiastic and extremely professional...these are great guys who always explain your cars problem in easy detail and give you options and are always looking out whats best for you, the client...I was lucky to discover their service 5 years ago...its very hard to find this kind of honesty and professionalism....I hope theyll always be there for my families cars and trucks.
My dad owns a well-regarded shop in the next town, but we take/refer a lot of our exhaust work over to Mark, et al.They take good care of people!
I coud not agree more with Frank Dickerson, and I agree with the many other reviews that have used the words Trust and Trustworthy.Thank you for providing me and my fellow military members with honest and high quality service to our vehicles as I have experienced very poor service across the country during my travels for duty. Wish there were more like you out there.
Mark’s Muffler is the only place to take your vehicle in Edwardsville / Madison County, IL. They can handle anything from simple oil changes to major mechanical trouble shooting and repair. Mark & Marty know exactly what needs to be done and just as important, what does not need to be done for the safe and efficient operation of all types of vehicles.I rarely write reviews or take surveys, but I have to compliment all of the guys at Mark’s Muffler. We moved to the Edwardsville area about 7 years ago and found Mark’s through a friend’s recommendation. Their customer service is outstanding and a great example for any business.
I had a squeaky suspension on my Mazda and brought it to Mark Muffler. When I dropped the car off the first time the squeaking went away (due to moisture from rain I think) and they told me to bring it back if/when the squeak comes back. They didnt charge me for this. Brought the car back when the suspension started squeaking again. They found the problem the first day they looked at it and fixed it within an hour.Owner is very down to earth and seems very experienced. He clearly cares about his customers, their experience, and how they view his business. I had a great experience with them I have a lot of respect for this business. I will be taking my car to them for any future repairs needed. I highly recommend them.
Ive been getting my cars worked on by the guys at Mark Muffler for over 15 years now. They are the most honest, hard working, and easy going mechanics Ive ever known. They have my utmost confidence and I highly recommend them.
Marks has had my business ever since my teenage son went there for a muffler repair a couple of years ago. They gave him an estimate on the cost, and my inexperienced teenager told the guy he only had a certain amount of money for the repair. I dont remember what the difference was, but the guy told him they would fix the muffler for the amount of money my son had. Pretty impressive in this day and age. These guys are honest and not out to rob or gouge and they get the work done quickly on top of it. I will always go to Marks for my car repairs.
Have been here a few times and the service has been excellent every time. Pricing has always seemed fair. Best shop I have been to in while.
Always great service and reasonable prices. Very reliable work, Ive been taking all my vehicles there for the last 18 years and recommend them to anyone I know.
I had an alignment performed and was charged 10 bucks extra.when i asked why, i was told it was extra because my alignment took more time. for a flat fee job i should have been called and told it was going to be extra. they performed the service and didnt call me when they were done. i had to call them at closing time and ask. i was told i had 20 min to come get my van. not sure if i will come back.
Respect and integrity completely describe the staff here. I took my car to Marks to get my exhaust system worked on. I went in saying I needed a new exhaust system and they said they would take a look. They invited me in the garage to take a look with them and told me I didnt need a new, $1000 exhaust system and fixed the problem, as well as some other issues I had but couldnt identify. I left with a car in much better working order than it had been in and spent less than $200. They didnt talk to me like I was a woman who didnt understand cars and I know that they wont try to get me to fix something that isnt broken. They are my go-to mechanic.
I noticed that there was a strange noise coming somewhere from the bottom of my car and I couldnt figure out what the noise was. I stopped in at Mark Muffler and asked them to take a look under my car and tell me if l had something to worry about. They inspected underneath and found that one of the brackets holding the tailpipe was broken. They fixed me right up and l was on my way in no time.
Mark is the most honest mechanic I have ever met. They have my business in perpetuity!
Honest people will only fix whats needed, respect your budget
You will never regret patronizing Mark Muffler and Auto Repair. If you live anywhere near here, I recommend this place 100%. Courteous, always fair, and NEVER takes advantage of his customers. People wait in line for service here, thats how awesome they are. His brother Marty is the manager but more often than not, Mark himself is behind the counter. He keeps his word, always gives estimates and almost is always less than I expect to pay. Hes very professional! I cant say enough good things about this place.
I want everyone to know in the area surrounding and including Edwardsville that if you do not go to Mark Muffler and Auto Repair you may be costing yourself a lot of money or not needed repairs. I went to another place and received a quote because of their what I thought a great deal on tires. It is across from Wal-Mart. I will not mention name but you can figure it out. There was a entire list of things I needed which was around $3,200. I did not take the bait. I went straight to Mark Muffler & Auto Repair. Mark assisted me and looked at the car. Found out I did not need all of those repairs. Still a bill but was happy to pay a third of the projected bill from the other provider. This is the best service you will receive when it comes to your brakes, tires, and alignment. I am a very satisfied customer!
Ive been a long time customer of Mark Muffler...more than 10 years. Their customer service is excellent and you wont find a more trustworthy shop to work on your brakes/suspension/exhaust. Their prices are reasonable and in line with other shops in the area too.Its very hard to find a shop you can trust and I wont take my vehicles anywhere else!
Great work, service, and price. Personable, no bs, straight-shooter. Highly recommend.
Needed a pipe repaired and they did it right away. Prices are good and service is great.
One of the best run family businesses I know; professional, experienced, friendly, and all at a fair price.
Repair my exhaust fast and reasonable
Upon entering i was greeted by a guy named mark, who had me go take a snapshot of my vin number, whats up with that? I dont work there, what ever happened to customer service in this world. After waiting in the office its seems like the counter staff is highly unorganized and confused. The service work came out well, i was happy with the repairs, although a bit pricey. Might shop around some more next time.
This is a good honest shop, that will tell you what is wrong if it is, and wont try to upsell you. You cant go wrong.
They do quality work for excellent prices.
This place is amazing. Recently saved me over $1600 dollars by getting a second opinion from Mark.
Just took my dodge ram 1500 to mark for a wheel bearing I really needed my truck back asap for work I took it sat. At 11 thinking it would be done by mon. And they got it done in 3 hours and they replaced my CV axel cause previous owner messed it up trying to take it out very fair price very nice people I will always take my vehicles there Im very happy
Great place to go Family-owned honest and do good work And very reasonable on prices. This will be the only place I will go for now on.
Best shop Ive ever dealt with period. really great guys that are always looking for a way to save you money on your repairs.Ill never go anywhere else.
Service, professional, covid safe, would recommend them. Satisfied every visit.
GREAT PRICES AND EQUALLY IMPORTANT...GREAT SERVICE AND INTEGRITY
Amateur shop at best dont do custom exhaust even whats considered common at a normal muffler shop.
As an SIUe student, I didnt know where to take my car when it started making sound. I chose Mark Muffler Shop based on their extremely high Google Reviews. It was rather busy when I arrived but Mark still got my car in the shop in less than 5 minutes. They showed me what was wrong with my car before they did any repairs. Everything they did was very upfront and on the level. It took them only 20 minutes to get a new muffler delivered to their shop, cut off my old one, and weld the new one on. My whole trip was about 30 minutes and Mark did everything he could to save me money. He definitely runs his business fairly knowing that it will keep customers coming back. I highly recommend Mark Muffler and will return there for my duration at SIUe.
Very knowledgeable and great prices!
Ill never take a vehicle anywhere else. Great Guys
Honest and fair on pricing. Well managed!
Been going here for years always a wonderful experience.
Excellent customer service and reasonable prices.
Fast, inexpensive, even suggested some repairs NOT to do for my aging vehicle. Any future repairs will start here.
UNBE:IEVABLY good service and staff!!! These people are the real deal! Try them and you will see what I mean!
Only place I trust with any car issue