user
Rose Automotive
1286 Greenfield Dr, El Cajon, CA 92021, United States
Appearance
Rose Automotive
Comments
Be
Review №1

Mechanics always honest,courteous, professional,s and charge reasonable prices. Owner Mr Rose changed out my burnt out license plate bulbs and did not charge for his work, just for the bulbs because I am a small older person and could not get the older bulbs out myself as they were kind of stuck so had to bring to the shop. Mr Rose is a gentleman and runs the shop well.

Ga
Review №2

Went there to get an estimate on having the car worked on and apparently the guy was too busy to even give me the time of day. Would not recommend this shop. Used to be a good shop with fair prices. But when they cant even give you the time of day when youre trying to find out if they can fix your car Thats just not somebody I would recommend.

Th
Review №3

They will help you and are attentive to details🙂

Br
Review №4

Needed to have my car looked at for a couple weeks due to a rattling noise coming from under the car. Had a recall on the car already, so I had the dealership take a look at the issue while it was there. Service advisor texted me a few hours later quoting me $2,300+ for repairs; he wanted the whole exhaust system replaced.Took it to Rose the next day, Chuck had my car looked at within minutes and told me 25 bucks (the heat shield came loose and needed to be repaired). Had my car in and out within 15-25 minutes max, problem solved.Honest mechanics at this shop! Ill be returning :D

Tr
Review №5

I have been going to this shop ever since moving to east county. My primary business has been with their smog side that always has a very minimal wait time and super knowledgeable technician preforming the check. My most recent experience included my older truck failing the check and I had to get some stuff repaired and come back. The shop that I had do the repairs kept my paperwork and despite not having proof of work being done they rechecked my truck and it passed. They saved me a drive all the way to Chula Vista by believing that I had the work done. I will be going here when my next smog check is due.

Ki
Review №6

I needed a tune up. Someone told me to go to Rose Automobile. So, I went there today around 8:30am. Then about 5 to 10 minutes later Chuck called me and said I didnt need a tune up. I could come and get my car!! No charge for anything!! This was the greatest experience I have ever had at a auto shop!! I am so grateful for them being so honest with me!!!!

Ja
Review №7

This business has great costumer service and they are very efficient. Great prices as well!!!! Easy five stars⭐⭐⭐⭐⭐

Vi
Review №8

Been going to this place for like 6 years i love it there very honest and forward friendly your in and out... Never have to wait. Just got my smog done today i pass yes, see you in two years.

Ch
Review №9

They have allways been honest and professional! dependable work done here.

Pe
Review №10

Very professional, speedy process, good customer service. No complaints 👍

Mi
Review №11

Top quality work, very competitive price. Friendly and helpful. My first choice for automotive work in southern California.

Er
Review №12

Been coming here for a long time. Smog Check is super easy, dont pass- dont pay. Unlike other places, no hidden fees or requirements. Everyone one is super nice and helpful and their prices are very good as well. Trust us something that is big in the automotive repair biz and I trust these guys to do it right and not charge for extras when there is no need.

Pa
Review №13

Rose Automotive is the best place to take your vehicle. They are the most honest shop in this Valley.

Ro
Review №14

Friendly honest service. Normal wait time . Highly recommend this shop.

C
Review №15

Lazy Paisas but it is 75$ pass or dont pay. Just make sure you dont have to do repairs.

Jo
Review №16

Chilling during pandemic!

Jh
Review №17

Always great service

Me
Review №18

As always, very pleasant experience. Chuck and Chris are the bestHad been gone to the shop for more than 30 yearsHighly recommended.

Do
Review №19

These guys are awesome. Always friendly, quotes are in comparison with other shops, they have the work done within a timely manner and the job is done right! Everyone there are knowledgeable in their job! Thank you Rose/Harris

Gr
Review №20

We have been to this place twice. These guys are honest and quick. I got calls on every step they made. They do not over charge on labor and dont do a huge mark up on part . I recommend Rose to everyone!

Ar
Review №21

Honest, great customer service and reasonable rates Im referring everyone to Rose automotive

Ro
Review №22

Fast and friendly service.

Pa
Review №23

Rose Automotive is a great place to get your car smog test done.

Ca
Review №24

My go-to place for smogging my cars. Trustworthy people.

Ji
Review №25

Dont pass, dont pay smog service. These guys are great! Really nice and knowledgeable too!!

C
Review №26

Been taking my vehicles to this shop for years.They were Highly recomended by acclaimed auto repair shops! #Hughes Automotive

Lo
Review №27

Rose Automotive is always so accommodating when I call to ask if they can check my car THAT day.Polite and very explanatory when it comes to what the problem is.My mom use to take her car there when she drove.In the 90s. And now I we take our cars and my two daughters cars there.Highly recommend them.

Ow
Review №28

Honest and professional! They truly take care of you and have always left feeling good about the service they provide.

Ra
Review №29

Very wonderful experience knowledgeable and friendly people great service

Je
Review №30

My check engine light came on and I called around. These guys checked my code for free within minutes of driving up. They told me what it read (verified through third party). I told them I had a trip coming up and wanted a healthy vehicle, they said this issue wouldnt affect my trip and to go ahead and come back afterward. Thats honesty! Also, their diagnostic service is more reasonable than other places I checked with

Ju
Review №31

Been getting my smog every time.

Ru
Review №32

Pass or dont pay smog!

Ja
Review №33

Amazing people work here. Theyre always fair, friendly and informative. Great prices, and great repairs. Super trust worthy and honest. There arent enough words to express how great this shop is! Keep up the good work, guys. Youre appreciated!

Ce
Review №34

Great service

Je
Review №35

Dont wanna get ripped off? Go here! I always take my cars to Rose Auto! Honest and respectful shop with perfect knowledge of automotive repair. Very friendly and professional staff. I was quoted for $995 at Honda dealership and they repaired it for $368 and even got me towed to their shop. As long as I live in SD county Ill be taking my car here.

Li
Review №36

Chuck is the best, hes honest, cares for his customers. Resolved a 3-month problem. 2 others (autoshop and a recommend mechanic) who could not find the issue/problem. Rose Automotive mechanic(s) took less than 24hrs to figure the problem, my car was ready (am) on the third day. #reliable #thankyouGuys

De
Review №37

They took one look at my car and told me it wouldnt pass smog. They didnt charge me so that was good.

Dr
Review №38

Nice people. Great prices. Fast service.

Th
Review №39

Rose Automotive has a 5 star in my book. They have great customer service as well as top notch quality work. My 10yr old car is like brand new and I may get more miles out of it yet. Thank you Chuck, you are the best.

Gu
Review №40

I had problems with my car while nearby and had to look for an auto repair shop in the vicinity. Rose Automotive popped up on the search and had the best reviews, so I went with it, and I cant describe how happy I am with that decision. I always feel like car shops are typically shady or try to milk you for as much money as possible, but that absolutely wasnt the case here. The staff were professional and friendly, handled my warranty company for me, replaced my alternator and had my car ready the same day the part arrived. If I have problems again, this is the first place Ill turn to.

Bo
Review №41

Ive used Rose Automotive for needed repairs and smog checks on several occasions. They are always honest, fair and reasonable.

Ma
Review №42

Great service n fast

Fr
Review №43

Great people. Nice and great price

To
Review №44

Friendly service and courteous people

wi
Review №45

Great service

ri
Review №46

Smoged my 97 RV C class for 65!! Great deal, the nice thing about them is that if your vehicle does not pass they will not charge. Unlike other places they will charge the certificate fee, and they’ll even tell you what u can do or what’s wrong to make it pass.

Ka
Review №47

Quick, reliable, accommodating .

Ta
Review №48

Very quick smog at a star station.

Ja
Review №49

The best spot in east county for smog and alignment,brakes etc.

Ro
Review №50

Great customer service, friendly staff that will take care of your car needs at reasonable price.

Jo
Review №51

Rose Automotive where I take my cars and trucks to be smogged reliable fast in and out Fila certificates right with the DMV no worries no hassle no headaches

ja
Review №52

Hope anywhere and get a quote, then bring it to Chuck from Rose and he will beat it, dont even have to tell him, I guarantee you that he will beat the price!

Em
Review №53

We took our vehicle for Smog Check. What an honest and great guy. Would not go anywhere else. He has our business for life!

Jo
Review №54

My father in law works here so Im a bit bias, but they do good work for a fair price.

Ja
Review №55

Fast and amazing service.They keep you updated on everything they do. Their prices are amazing!

wi
Review №56

Superb quality and customer service! All my vehicles are smogged at Rose Automotive!

Pa
Review №57

Good service that you can trust.

Sh
Review №58

This is the ONLY place we go to have your cars smogged. Best PR, efficient, fast, troubleshoots if needed. they are the BEST!

Te
Review №59

Super friendly and honest

Ba
Review №60

I have gone to rose automotive for over 10 years and am always completely satisfied with the mechanics and the service, they are really reasonable on their prices and always ready to go a little extra for their customers, I Love roses and would recommend them to anyone.

Gl
Review №61

Honestly the only place I recommend to anybody... pass or dont pay.... end of story, no small print, no free retest bullcrap, and it just makes u feel good to get good service from someone thats not just after ur money.

Sa
Review №62

Ive known Chuck the owner for over 20 years! He is a super honest and cool guy!

Ju
Review №63

EDIT: BE ADVISED. ROSE AUTOMOTIVE IS NOT A REPAIR GARAGE. IT IS ONLY LICENSED FOR SMOG CHECKS. ANY REPAIRS YOU GET HERE ARE DONE THROUGH A SEPARATE BUSINESS IN THE GARAGE NEXT DOOR. THEY WILL PASS THE OVERHEAD COSTS ON TO YOU.My wife and I took our car in to have a small part replaced. Nothing major, just something to get it to pass smog.First they needed to wait on a part, but told us theyd have it by end of day only to call us after an entire day of waiting to tell us they had received the wrong part and the car was in pieces and theyd have to double charge for labor if they put it back together. Wife and I had to take a day off work because its our only car. 1st day wastedNext day rolls around and they wait until almost 4pm to call us and let us know they never got the part, so they put ours back together and let us take it home promising we would only be charged for the initial labor. 2nd day wastedFast forward a week, we are told the part is in. Brought it in right at 8am only to be told by a guy named Tim that they actually never got the part. So we leave with nothing again. 3rd day wastedOne more week later, Tim calls us to tell us they have the part and presses that we show up early because it will take him all day to do it. Probably the rudest guy there. We drop the car off 10 minutes before they open and are given another promise that the work will be done before close. Well, 1 hour before they close, we get a call telling us they dont have the time and to bring it back on a weekday. 4th day wasted.That brings us to now. Car still has had no work done and we have wasted 4 Saturdays trying. One of us will have to take another day off work to make sure this job gets done and at this point it feels like a gamble either way. 5th day to be wasted. At this point, we are looking at other options.On top of all that, it seemed like they kept opening new work orders every time we brought the car in despite the original work order never being completed. While the guys working here seem like nice people, it doesnt seem like communication or long term memory take a priority.

Jo
Review №64

Great service. Great staff

Da
Review №65

Fast, efficient and honest.

Co
Review №66

Great honest mechanic. They also smog cars and if you dont pass you dont pay for the smog.

Da
Review №67

I have the utmost respect for Rose and Guys. They are all skilled, very qualified, and friendly! If your looking for someone to trust with your vehicle, Rose Automotive is the place.

Be
Review №68

Great place to get your car smogged

La
Review №69

Not bad.

Bi
Review №70

Good for smog checking your car.

Th
Review №71

Fast and honest, friendly I take my cars here to get smog check

Tr
Review №72

Awesome shop. Friendly and fast service

Be
Review №73

Too High prices for basic work

An
Review №74

My car was damaged on there property and they would not fix it. . The release that you sighn says if anything happens to your car when you leave it there they are not responsible. Beeare.

Cl
Review №75

Been going here a while I have come to trust these guys. They never try to add extra work that your car doesnt need.

Da
Review №76

Quick work & clean shop

Pa
Review №77

Honest owners

Ro
Review №78

Nice guy went for smog.

Ja
Review №79

Just the hours, if you have a job good luck getting there by 430 because they wont help you at 450

Jo
Review №80

Over Charged My Mother I

Ga
Review №81

Fast, friendly service

Ke
Review №82

Been getting Automotive repairs and smogs here for decades Chuck and Chris are the guys in town

Jo
Review №83

They are my goto place for smog certs ... They have always treated me honest and fair ... Not the cheapest, but there is no up sell or unreal problems to deal with ...

k
Review №84

Cool ppl

Re
Review №85

Great service.

Ta
Review №86

Great service

Fa
Review №87

Experience and goid price!

Ri
Review №88

The only smog station I will and have ever gone to it is pass or dont pay which means they have to be honest otherwise they dont get paid I take everybody I know there

Ar
Review №89

Great place. Affordable prices and great quality. Joe is always listen to talk to and hes very thorough with his diagnostics.Highly recommend.

Information
9 Photos
89 Comments
4.7 Rating
  • Address:1286 Greenfield Dr, El Cajon, CA 92021, United States
  • Site:http://rose-automotive-el-cajon.edan.io/
  • Phone:+1 619-444-0294
Categories
  • Auto repair shop
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations