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AT&T Store
500 E Danenberg Dr Suite 100, El Centro, CA 92243, United States
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AT&T Store
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Me
Review №1

Isabell was a wonderful sales associate! I am so glad I took my cell phone business with her. She’s very professional, kind, and knowledgeable with cell service, new lines, new accounts etc. if you’re in imperial valley, go to this Location!!!

Sy
Review №2

5 stars for Cuco, he was very helpful with my daughter and very knowledgeable! 1 star for it saying its open til 7pm on Sundays when it closes at 6pm. Need to change this so everyone knows.

es
Review №3

Luis Was a great help. Educated me on firstnet and saved me $$$$. Will definitely be back and refer friends and family

Da
Review №4

I was desperate when I walked in the store, lost my cellphone 2 nights prior and my car broke down and passing by the city from El Centro, CA and Im from Yuma, AZ. Mr. Cuco was super professional, friendly, and very polite. I passed my credit application and was able to get the phone of my dreams, discounts and I walked out of there super happy and satisfied.

Ch
Review №5

You Get What You Give. Simple! Thats why I give AT☆T 5 Stars -CN

Ca
Review №6

My wife and I went in for a Directv issue. Luis assisted us and resolved our problem!! Great customer service!!

Ju
Review №7

Great customer service, our at&t customer service rep Luis Macias was very knowledgeable of the available promotions and offered the best plan tha suited our needs, and wasnt the typical sales rep trying to push us to buy merchandise that we didnt need. Strongly recommend this store. Two thumbs up!!

jo
Review №8

I walked in and they gave me the red carpet treatment, in and out with exactly what I needed and some free bonus chargers, all around it was a dope experience

Ol
Review №9

Thanks Cuco for fast and great service. I love my new cellphone.

Os
Review №10

Left AT&T with a new phone, good trade in value, fast and great customer service. Thanks to representative Luis Macias.

jo
Review №11

Good service and explains everything where

JE
Review №12

Daisy was amazing to me, perfect costumer service. I really recommend coming with her, she made my experience at the store perfect.

Sh
Review №13

My experience at the AT&T store in El Centro California with associate Yvette Hall has been an awesome experience! She is very competent, friendly, and very knowledgeable on the issues about which I had questions. The employment of Yvette is a great asset to this store.

To
Review №14

Great customer service, need to control prices better.

Ge
Review №15

Att really helped me out with my bill

Ma
Review №16

My mom and I were this close to switching over to Verizon after a maddening couple hours on the phone with AT&T (being put on hold and not really being helped) that is until we went into the store and were given the best customer service imaginable from Isabel. She fixed our problem by switching us to autopay and she gave us the best advice concerning our phone plans and insurance and altered those for us too. My mom has been a loyal AT&T customer for decades and if it weren’t for Isabel, she really was going to switch us over to Verizon. Thank you Isabel for reminding us how awesome AT&T really is!

_
Review №17

Very knowledgeable personnel

Ed
Review №18

Entered store, looked around, no one help me or even made a motion to help, and I was going to buy a apple 12.

Ir
Review №19

Whenever I have problems with my phone I know 100% it will get resolved with the awesome customer service that this store has to offer!! Isabel is very knowledgeable and helpful!! If anyone needs amazing customer service I recommend AT&T in El Centro for fast, amazing service!

Li
Review №20

Very good customer service.

Fr
Review №21

Great customer service every time. Daisy helped me set up my new phone and hooked it up with accessories. Thanks Daisy!

Mi
Review №22

Recently visited the store to upgrade my phone. Staff was very helpful and nice. They answered all my questions, I’m very satisfied with my visit! Really good customer service.

rg
Review №23

Excellent customer service, all representative are professional and knowledgable of the products and services they offer. Was in and out in record time with my questions and concerns answered in a courteous manner.Highly recommend my friends and family to handle their cell phone needs as well as questions and concerns at the at&t store in El Centro.

Se
Review №24

I had a great experience at the AT&t El Centro store, they are very welcoming and they where fast and efficient. I would recommend this store.

ro
Review №25

Great had a great curb side customer service experience, very efficient and friendly staff

Ab
Review №26

Great customer service from representative Luis M. Very professional and friendly, thank you.

am
Review №27

An amazing customer service, i really like to go that store, the best thing of all is that in the middle of this caos, that store is always available to me. Thanks

Lo
Review №28

Only two lines open waited for two hours everything look like it’s going in slow motion after I got up to leave to go to my car they said oh are you leaving have a good day and I had to be at work I just gave them Yes and just left

Sa
Review №29

Great customer service unlike their telephone ☎️ service

im
Review №30

I have been trying to call the store for the past hour Ive been calling nonstop trying to see if I can get someone to help me and no one is answering the phone I have called at least 30 times thinking maybe someones going to answer I ended up having to call the AT&T store in San Diego who answered the phone immediately and helped me out but we do live in the valley so .....

Fi
Review №31

I recently ordered 5 phones from their office. After two weeks of waiting patiently I finally went to cancel the order. The store was not really much of a help and I was even informed that I would have to pay for all the phones that I didnt even have or that they wouldnt even replace or reordered. I was just told to wait even longer for them to figure out what to do. Customer Service transfered me 7 times and took 1:39:43 to finally cancel everything and that was only after I started reading them their own contract. I have not received my refund for the taxes paid for the phone which thats a whole different process.

Ro
Review №32

Good prompt service, reasonably knowledgeable staff, aware of the newer products and AT&T offerings. Not a wide variety of accessories. As with most AT&T stores prices are on the expensive side.

Al
Review №33

Horrible customer service, they are lazy and incompetent. I waited in line in like the rest and they told me they did not have time to open a new line for me because it was near closing time and they closed their registers 5 minutes before closing time 7 pm.

sn
Review №34

I only gave this one star because I had to rate at least one star to leave a review.. .. the customer service was HORRIBLE the woman and man working on Dec. 29 were so rude and arrogant and treated my husband and myself like trash. The man actually used gang signs to try and intimidate us. I have never felt so disrespected. GO VERIZON

Da
Review №35

I have always had good luck with store.

Ji
Review №36

A truly sad company that will rip you off in a minute. Pathetic people.

Ch
Review №37

I waited for 1 hour to get help..and they couldnt help me with my problem of Note 8 not wanting to charge.

Gl
Review №38

Just came out of Att and Im completely satisfied 😊 at First I was having an issue, but this one girl who first attended me helped me solve my problem ... Great customer service ... For now.

Na
Review №39

Very helpful staff. There was a wait but there was someone to greet and place us on the waiting list. Took a while but satisfaction.

Ch
Review №40

I pay my wifes smart phone here the people are so friendly

Le
Review №41

Great costumer service

Gl
Review №42

Luis was awesome, very attentive, and very helpful. Thank you so much.

Bi
Review №43

These folks had very little interest in helping me solve my problem. They only wanted me to buy something.

Ai
Review №44

Bad customer service

Ga
Review №45

Slow, very slow service. Bought 2 Samsung S8, 4 charge cords, 2 boxes was not for the S8 and one box was empty. They gave me a hard time about it.

he
Review №46

Great staff. They solve almost everything

Jo
Review №47

Very friendly and helpful staff.

Ya
Review №48

Great customer service.

Ny
Review №49

Walmart connection associate has more knowledge about there phone than At&t store does

Ro
Review №50

Cant talk to anyone on the phone because of the stupid questions that I didnt care enough to remember due ro having a cancelled account, they charge you for wifi when you havent received service since two months prior to the bill cycle listed nor lived at the location since a month before now they send threats of collections in the mail.use any other company these guys are idiots.

Jo
Review №51

Very horrible and slow customer service similar to a lot of business in the Imperial Valley. Due to a lack of workers, I was forced to wait over an hour for a 15 minute resolution. Canceling my contract and going to a provider that deserves my money

To
Review №52

Great customer service.

He
Review №53

Good customer service, employees very helpful and polite.

De
Review №54

I was looking for the place following directions of google maps, and theres nothing, I dont know if its inside the Imperial Valley Mall or in front of it, but following the GPS theres nothing at all. The coordenates must be wrong!

Al
Review №55

Bad experien..w my cell.not good signal

Br
Review №56

Polett was very informative and helpful.

Ba
Review №57

Didnt have to wait and they were very helpful. Lots of parking spaces.

Ra
Review №58

Service was professional, helpful and very organized.

Jo
Review №59

Fast and easy payment

Ga
Review №60

Very helpfull.

Ro
Review №61

Chris was very helpful and knowledgeable

Tr
Review №62

Slow service, waited 25 minutes to get a cord

An
Review №63

Very helpful!

da
Review №64

Great customer service

De
Review №65

Has great staff

Cl
Review №66

Great customer services

Ro
Review №67

Terrible customer service.

Sa
Review №68

Great service

F
Review №69

Very disappointed with the service received

J.
Review №70

Good

Jo
Review №71

Excelente atencion por parte de Cesar Suarez

Je
Review №72

Excellent customer service, they solved my questions.

Ga
Review №73

After not attending for a long time due to the terrible care, I went and the result was good.

sa
Review №74

.excellent customer service ✅cuco lopez highly recommended

Be
Review №75

Excellent service.

Du
Review №76

Well, they dont let you enter a part that the employees

Ro
Review №77

At Centro Ca. I liked the service, very attentive and helpful staff, they solved all my questions. Thanks

Ze
Review №78

Bad service and bad coverage

Sa
Review №79

Although there were only 2 employees, they attended to me as soon as I arrived, ... Im with you now. That was what one of them always told me with cordiality. He also apologized for the wait and helped me with the situation I had.

Oc
Review №80

Good attention.

El
Review №81

Service crap every so often the signal goes out and does not fix anything

oc
Review №82

I am comfortable with the service

Lu
Review №83

They take a long time to attend.

Information
19 Photos
83 Comments
3.8 Rating
  • Address:500 E Danenberg Dr Suite 100, El Centro, CA 92243, United States
  • Site:https://att.com/stores/california/el-centro/81868
  • Phone:+1 760-352-1244
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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