The game had a sticker price of $4.99. The store employee retrieved the game, but the manager suddenly arrived to stop her and inform me that the game was $19.99 brand new. The game was opened and out of the wrapper with the disc stored in a separate location.The manager then tried to engage me in an argument that the game was brand new, that this is how GameStop does business, that they may have opened it to put it on display but that it was brand new.I told the manager decisively that an opened game is not brand new regardless of how GS chooses to do business. If he is selling games for a different price than whats on the sticker, and selling used games for new prices, then that is fraud and GS can be fined by the state.I then politely purchased the other products that I had chosen and left the store, not wishing to engage in a hostile, unprofessional argument; especially not in front of the other customers and the visibly uncomfortable employees.The other two employees were very friendly and helpful but the manager (sorry, did not get their names) is looking to is looking to scam customers and is prepared to start arguments. Up until now Ive had overwhelmingly positive experiences having shopped at GameStop over the past decade.

Salesman had alot of knowledge on games

SUPER RUDE STAFF! Went in with my family and the two woman behind the counter didn’t even look our way. We felt super unwelcomed. Never going back to this location. I rather order online.

I bought a PS4 and the part where you put the game wouldn’t come out and it was a used one so i went back and traded it and the second one was used to because it was the only they had so I was like why not get it I got home thenHooked it up and it won’t turn on when I want it on and it won’t turn off when I wanted it to be off and to be honest I had enough with that place I recommend to not get a used one

Manager had a terrible attitude to request. Had someone else speak to her then she gave out the info. Had to call customer service for something Ive gotten help in store with before.

Wanted to sell my Xbox here and was given very poor offer. (With games) But I like the games and other stuff you people offer. Prices are a bit overwhelming.

Friendly great customer service I think it was the assistant manager

Best service Ive ever seen

Stanton GameStop went on Black Friday had good deals on games and other items.

Love it. Great for all the gaming needs!

Great place I buy all my games from there

A great shop, I just wish they had more room for stuff

My son always finds what he needs, not to expensive and easy on returning items.

Great service, small parking lot. Staff has knowledge, and is friendly.

Helpful, knowledgeable staff. Cant really say anything negative about this place or the staff.

Place is always busy! Which is a good thing ok prices and staff is pretty knowledgeable

Very nice store,well greeted

Great customer service.

Great place for games and accessories

Good

Why are the games and other things so pricey!

Sorry guys I have yet to purchase a used controller that worked for longer than a week

Awesome costumer service.

I whent to this location today at 8:55pm and the lady close the door i show her my pbone with the time and she said its close .this is not nice ..

Regular gamestop with knowledgeable staff

Staff is always friendly.

Service could be better.

Great place

Service is pleasant and helpful, but buy back prices are horrendous.

Excellent service..

Great store mate

Best place on earth

Excellent customer service

Great customer service

Lots of games just dont like being force to buy

Very nice and polite

Never have psn cards :/

Great store.

Ok

Good stuff

Sold my games there.

Very convenient

Could found most recent games

🤘☺️💯👍👍👍👍👍🎮🕹️

Game shop

Good Spanish and English service !!

Without a doubt, Francisco is very well established. I have excellent customer service.

I love going with my son because they give excellent service.

Do you have dragon ball funk?

Super service if they do not have the article they help you if there is in a nearby branch

Very friendly and competitive service.

Good assortment

Very kind