Charlie was a very helpful salesman. The buying process was fast, easy, and simple. Everyone was knowledgeable and friendly. Beautiful establishment. We absolutely recommend financing with Parks Place of NJ. 5 stars.
Great drealer and great employees. David and Luis took good care of me and made my purchased easy and fast. I always recommend them to my friends
Great experience at this dealership. Ron was a great help. Looking forward to dealing with them in the future
Please do not trust this place. Big bait and switch! They had cars online and when my wife and i went there, they told is those cars are “wholesale” prices. They showed us other cars way above price. My wife liked a x3 they had. I informed salesperson I already have a bank approval for $50k. Salesperson told me he could guarantee a lower interest rate. I told him to run my credit only if he could guarantee it. He ran my 5x. WTH? He told me he got me a great rate so my wife and i started signing papers. After, i realized he never showed me any numbers. Monthly price was about $150 more than we agreed. Interest rate was a whole 3% He put the sale price as $39k for a car we agreed was about $28k. And to make matters worse, we still don’t have license plate from a purchase made going on 3 months ago. Big rip offs. Stay clear.
Had a great experience here. George was fantastic at helping me get a car. Very detailed and very nice all me needs were met.
Go to the dealer knowing exactly what you want.I dont want to use this platform to complain but buying a car is a huge purchase. I walked out happy thinking I got the car I wanted and great service and turned out to be completely disappointed with overpaying and not receiving quality customer service after I signed the papers.The phone line is always busy. They dont have voicemail and if you leave a message with the desk, the dealer wont call back. Expect to get your maintenance service somewhere else because scheduling is also poor quality.Do not pay for their warranty. $2,900 for something I did not need because my car already had 6 different types of warranties from the manufacturer.They told me my car had 4 wheel drive and turns out it wasnt. Because I trusted my dealer, I overlooked the paperwork. If its your first time buying a car, I suggest going with someone whos been through it. Theyll be able to tell you when to walk away or to take the time to review or think about the decision whether to buy the car or not.Do your research, most newer cars already has extended warranty.Every time I turn the heat on, it smells moldy as if it was in a flood. My car comes with a spare tire however I was told it wasnt because there isnt room for it. Turns out there is a compartment for it. And all the assembly tools and kit that came with it were not included when they sold me the car. Who knows what other problems will come up. Im grateful I had saved enough money for this car but I recommend you to shop as many dealers as possible to avoid getting taken advantage of by salesmen.
I reached out for information from the number provided on car gurus.I received one email back from a sales associate that appeared to want to help me learn more about the car that I was interested in. I then sent two her two emails and did heard back from her.So I contacted her number to see if I could reach you her by phone and I then got a different sales associate.I found it extremely difficult to understand this associate, as she was speaking very fast and was also very unenthusiastic about helping me learn more about the car.I started to ask about the questions that I had sent the other associate in my email, regarding rust, and coating for rust and shipping.It felt like I was having to pull teeth to try to get any information and what I ended up understanding is that they cannot give me the Car Facts unless I can come in and because I live in out of state I can’t come in. But then it also appeared that they could not ship the car.I expressed how difficult this conversation was with her and she proceeded to hang up on me.I am extremely disappointed in the lack of professionalism.It’s apparent that they do not want to sell this car. So I will look elsewhere.
We had a super smooth experience buying a second vehicle for our family today. Moe H. was very helpful and honest. He was patient as we looked at various vehicles and gave his input on what would work for what we needed. We ended up leaving with a nicer car than I was expecting to get! Moe H. & Angelo were incredibly patient and informative. They made extra efforts to try to make the numbers work for us. Ive often felt pressure during the car buying process to make a fast deal, but I experienced none of that here. They were very easy going, and Angelo made sure we understood everything we were signing. I would definitely recommend Park Place of NJ and Moe H. for future car purchases.
Came in with a bit of an emergency. My car had broken down beyond repair and I needed a replacement quick. Ron was quick to find out what I needed and managed to find a car exactly within my budget in no time flat! Highly recommended!
Reggie is AMAZING. Fantastic service and very on top of things. Initially I wasn’t sure about the process in buying a car but everyone told me, “when you come here, ask for Reggie,” and wow thank goodness that’s what I was told! Reggie helped get me the car I wanted, helped with price, financing and all questions I had. Reggie is spontaneous and will put you in the car you want! Come here and shop with Reggie, thanks again Reggie!!
“Moe H”and Angelo is the absolute best! I swear because of them my car buying experience was phenomenal, the patients and knowledge they have is out of this world, I highly recommend anyone this dealership. The cars are exotic and perfect!
Had an amazing experience at Park Place. Jabir was very very helpful. He guided me through the process of getting my new car very smoothly, very friendly guy and you feel that you can trust him making the best decision. I was impressed by how quick the process was since I got to the lot until I left with my new Alfa Romeo.
The experience was the best! George and Noel help us all the way! We got two cars and a great deal!!!Thank you for everything.
Honest and reliable place. Great customer service the employees went above and beyond to help me. Definitely recommend
The car buying experience can be very long and Tedious. This experience was everything but that. The staff is very professional and the sales people were extremely nice and helpful. Our sales person was Reggie he was awesome my husband told him what he was looking for and how much he wanted to spend. Reggie was not pushy he handled us with care and we walk away with a beautiful car. Thank you Reggie and the Staff. Oh yeah a special thanks to the sales manager Sebastian. We will definitely be back
Juan was a great sales person. He was on top of my arrangements the whole time. He made it easy to get the car we wanted. Than you Juan.
This place is the BEST place to buy a car from. I bought my Genesis from them and it was the best decision I made. They sell used cars but make sure they are in as good condition as possible. I was helped by Jabir who made us feel very welcomed and made the purchase experience very pleasant. They put brand new tires in my car because I asked and still did not charge any hidden fees. I will recommend coming in here and ask for Jabir if you want a good and easy experience.
Ron was very polite, help and patient with us it was hands down it was the best buying car experience ever.
Go see Corey was amazing, helped me find me car in no time, gave me everything I asked for in my vehicle. After him, make sure Luis helps you with your financing, he will help you anyway he can. All in all great experience with them.
Thanks Peter and Noel excellent 👍service im very exciting 😀 in my 2019 Nissan sentra
Bought my first car at this place, and I would not change my decision. I was assisted by Jabir Chaudry and his service was excellent. The deal was transparent all the way through, the company didnt hide anything and Im pleased with the service.
Juan was very professional and helpful and I am so grateful he found me an affordable car with low mileage after I totaled my car due to Hurricane Ida thank you Park Place
Mo H and angelo amazing dealership highly recommend amazing service and willing to work with you every step of the way !!
Alan was super helpful even during a thunderstorm he stood outside with us while we viewed vehicles! Sebastian helped with the paperwork and he was friendly the entire time! This dealership was a great experience, they helped us get an insurance quote right on the spot too.We seem to have an issue with expired temporary plates for 3+ months now and they promised the new plates would come in after being backed up. We are at risk of tickets now with no support and stressed. I wish they had a better follow up system or used another plate provider.
I had the experience of my life at park place of NJ Reggie helped me get into the vehicle I always wanted I highly suggest going to Reggie if you need a vehicle.
Went into the dealership with no expectations because of my recent credit situation, and with the help of salesperson David and financier Luis they got me back on the road with my new Nissan Rogue. Thanks guys!
The park place of New Jersey is an amazing site! All of the guys there were extremely helpful and I left off the property with my car the same day! Reggie was very helpful so when you go be sure to ask for him.
Reggie was an awesome salesman and took the time to get the car out of the incredibly tight lot they have, and told me everything I needed to know about the Audi Q7 I was interested in. Would definitely recommend him to anyone looking for a luxury car.
Worst experience!!! Came from nyc to see a car they had online. Made an appointment for the next day, and they lied saying both of the same car is not there. Then they say it’s a salvage car and that I have to pay cash and sign a waiver. Basically a waste of time. As I walk out they say oh we actually have the car on the lot. I would not recommend this place at all!!! Take your money elsewhere !
Mr. Juan was very attentive, understood my situation and knew exactly what I was looking for. Scale from 1 to10,Im giving him a 10..
Exciting day for me! Purchased my dream car with an amazing help of Mo H. And Angelo B. They were extremely attentive to my requests and gave me great assurance of making the right decision. THANK YOU GUYS SO MUCH
Super easy and enjoyable experience purchasing a car here. Sales Associate Jabir and Manager Angelo were of great help. Staff is willing to work with you to get your needs met! Great environment! Thank you so much Jabir, Angelo and everyone at Park Place! Very happy with our 2018 Audi Q3!
I had a great experience buying from here with Mo H. Great communication all round
I had the worst experience here. Brought a 2018 Jeep Grand Cherokee here. Two weeks into having the car the check engine light came on and I had to replace the starter. I contacted the better business bureau because the car continued to have issues and the dealership declined to do anything. After filing a compliant I was told by rosanna that I would be able to come pick out another car. When I got there the finance manager gave me a hard time with trading in the vehicle and told me that they would have to inspect it first. After waiting a week I still received no call back about the car. I would not recommend you by any car here because they clearly sale defected products and it would be a waste of money.
Mo h and Noel was supper welcoming I came in with zero credit put a little down payment the rest was history
Scammers! They sell you a car that shows a clear carfax then after they get the money, you wait months for registration and during that time, they change and update the carfax report! Scammers!!
These people are top of the line SCAM ARTIST!!! They got my friend real good. Don’t trust them. Do your research before going there. Most of their reviews are fake, from either people that work there or people that benefit from their scams. Check BBB and Yelp for the real reviews. They need to be shut down ASAP!!!
Paul approached immediately before I could even ask for help. Courteous professional THE WORKS! The whole atmosphere was of style and elegance in the beautiful showroom. I told him the car I wanted he took me to nicest one they had ( they were all nice so it was a tough decision) I would tell ANYBODY to go to Park Place of NJ. It was my first Luxury car experience. I enjoyed it. I wasn’t there long before I drove off with my new car!!
Purchased a 2018 Jeep Grand Cherokee today. Reggie was very professional appreciate your help
Had a good experience buying my car. Mo H (hope I remembered his name correctly) was patient and helpful, he took his time with me and my husband. The sales experience was satisfactory from beginning to end .
Reggie was a kind young man and was a great help in the selection of the car of my liking he was able to find the exact model and year I was looking for was very patient and knowledgeable able the and its specs.
Thanks to Moe H and Luis, I was able to purchase the car my wife wanted and they helped me with my old trade in! Thank you guys truly!
To say Im happy with the services provided by Park Place of NJ would be an understatement. I walked in and was immediately assisted by Jay. He was super sweet, informative and patient while we browsed their options. Once we made our decision Noel was brought in to assist us with financing. We hit a few bumps in the road but Noel was able to work all of that out for us. Im in LOVE with my BMW. I highly recommend this dealer!! Thanks again guys!
I was in the market for a new car and I found this place, at first I wasn’t too comfortable with it but Reggie worked with me and made me feel comfortable with my purchase, I recommend seeing Reggie if you are in the market for a car he’s very professional and very patient, thanks again Reggie!!
Stay away from this Dealer i spoke to Allison P. About at 2017 Rav and she said car was in great condition. Car was junk when we get there they trying to sold us another vehicle. God bless her.
From the moment you walk in someone is there to greet you. Jabir was great to work with, delivered on exactly what I was looking. All the salespeople were friendly just a overall great experience. I would recommend
Bought a car here in April and never received my tags, got pulled over by the police and was told they could take my car because of the expired dealer plates. Constantly calling the dealership and was just getting ignored. When I drove off the lot my gas tank was empty. Two weeks later I needed an oil change. My windshield wipers needed changing. And finally they dont have my second key available. Would not recommend.
I came here to buy my car. My friend recommended that I go to Jay. Jay was definitely great. He helped me choose my car and then also got me a great deal. I will definitely recommend Jay and Park Place.
Juan was amazing with the service. Highly recommend. Bilingual speaker.
Complete bait and switch. Walked in with a $50K pre-approval. Sales person seemed bored. None of the cars listed that I was looking for (Audi) were there or even at an offsite lot. When I inquired about a different car he just shrugged and didnt even try. The woman who greeted us seemed bored, too. I sold cars before and nothing, even in the slightest way made me want to like the place.
Outrageous customer support, specifically from manager. Employees are great
Juan was incredible! Super helpful and understanding of our situation; he did everything in his power to make sure all our needs were met. My boyfriend and I were in and out of the dealership, definitely 10/10 service!!!!
Park place of new jersey is amazing and due to the help from reggie I have the car I always wanted.
Moe H and Sebastian Were amazing made a way out of no way hooked me up with the best customer service and the car of my dreams. I highly recommend anyone to go to this dealership these two gentlemen you will be well taken care of of you !!
Probably the biggest scammers of all time. Do NOT I REPEAT don’t even wast your time coming here. They will rip you off.
Great salesman! Made everything easy!
I drove 40 minutes to go to my appointment to test drive a car they have posted on CarGurus. They confirmed that the car is available. However once I got there they said that they didn’t have it and the car was no good. They tried to sell a similar or lesser car for a price 35% higher than advertised . If you’re worried about getting ripped off at a used car dealership, don’t go to this dealer.
Thank you reggie for your service i appreciate everything you did to get me the car i wanted and your service is absolutely a 5 star rating, anyone who wants a new car i recommend reggie, Thanks again
Had the pleasure of working with Moe H and Luis. These guys killed it! Thank you guys and keep up the great work.
Easy process thanks to Juan I walked out same day with no issues was very satisfied with everything and great customer service check him out next time your in
On AUGUST 3, 2021, I had the worst car dealership experience with Sebnastian and Danyelle. This place is clearly a CLICK AND BAIT, SO BE CAREFUL. I came here because my friend bought a Nissan Rogue a few weeks prior to me visiting. I took public transportation from the Bronx in hopes to drive out with an SUV that was advertised on the Park Place of Nj website and I was told was available. I made an appointment for a test test drive (2) SUVs they have posted on Capital One Auto Navigator. They confirmed that the vehicvles were available. However, once I got there (they) Danyelle and Sebastian said they didn’t have it, they also said that the price on the website is not the price that the car was going for. Sebastian claimed that the price on the website are wholesale prices. He tried to sell me a Subaru, which is not what I wanted. We negotiated a WHITE Nissan Rogue advertised for $23,500, we agreed on $20,000 + 695 (doc fees) + $1995 (taxes), and I allowed him to run my credit. When I called Capital One, they told me that Sebastian submitted the auto loan for $24,500!!! I couldnt believe that Sebsatian had done that! What skeezer! So I called him the next day and asked him if this was some sort of mistake? We had agreed on $20,000, he didnt have much to say except that he had to charge me taxes and additional fees, which included the dealer fees that he failed to mentioned. We negotiated $20K and he submitted the application for $24,500. He also told me that if I kept consistent with my payments they will go down, which is a dam lie, once you sign you are locked in with that set price for 72 months! Sebastian lied to me, thinking that I was some dam fool. I AM SO GLAD WE DIDNT DO BUSINESS WITH THIS PACE! The ony thing that hurt me was the hard inquiry on my credit report. I also reported this business to the BBB and I will conmtinue to file complaints agianst Sebastian and Danyelle, because they are liars. Its a shame that Latinos treat other Latinos as such, instead of helping each other, they are always trying to stick it to them. DO NOT DO BUSINESS HERE, You will get ripped off at Park Place of Nj. I am so upset at Sebastian and Dayelle.
My grurfiend and I purchased our first car together at this location. Alan and Sebastian were incredibly welcoming and friendly. They answered all of our questions and concerns. Would recommend!
I would give zero stars if I could. They ran our credit for a car that was on their website KNOWING that the car was not even there. We were approved for said car and drove 3 HOURS to see a car that no one had the decency to tell us that it was sold. Be aware of that if you are shopping for a car here, as apparently they run credit for cars they dont even have.
We bought a car about two weeks ago, the the service was great! Jabir Chaudry was our sales person and he did a fantastic job. We was attentive and professional. Overall the experience was a good one. Great job Jabir!
WORSTED PLACE AND WORST CUSTOMER SERVICE..DO NOT GO THERE BIG SCAMS
I wish I could give this place 0 stars. I called to schedule an appointment to see a car but I asked if the car was available and I was told yes. When I got there, the car was not available they lied and then tried to sell me beat up cars! scratches dents just terrible! they say they have so much inventory but in reality they dont. If you are looking at capital one auto navigator or online at this place, they dont have ANY of the cars they say they do online. this place should be ashamed!!!!
I had amazing day with the help From Reggie the salesman definitely took his time with getting me into the car that I really wanted this is the place to go but make sure you ask for Reggie
Every one be careful Beware of scams onpark place500-508 S Broad StElizabeth NJ 07202This is a place of scams. I reached an agreement with the seller to buy a vehicle at a price of $24,600 (including taxes and other fees). According to them, the price of the vehicle is approximately $21,900. I trust them, I did not read the details of the loan or the final price of the vehicle clearly, because my English is is not that good, of course, the manager did not give me any explanation, nor did he give me a copy that should be delivered, and then I understood it all It is a plan between them. For this reason, I paid a down payment of $18.000. I thought I would pay a loan of $6,400. When I went home and reviewed the contract, I was surprised to find that I had a debt loan of $17,240, which explained the loan. The detailed information and the final amount of the vehicle are also a big surprise. The price of this car is not the $21,900 agreed upon with the seller, but $32,000. I feel cheated, blackmailed and stolen. The difference is more than $11,000, and I found that some of the signatures in the contract were not signed by me. The seller forge my signature to create a faked contract. This is really a nasty merchant.
While this dealership may have fancy vehicles and and show you what vehicles are available in a decent amount of time. The rest of their service is horrible. They’re more concerned with getting you to commit to giving them your money than they are about ensuring you get a proper test drive. After waiting an extremely long time to be seen the test drive was driving around the block that the dealership was on once. Not only do they press you to buy today but after your purchase they do not care about you. I have been waiting 2 months for plates and registrations and every time I call they say that “they do not know when I will get them, and it should come within the next week”. Avoid this dealership at all costs. Go somewhere else.
Really high end dealership for the area. Their cars are basically brand new. Haz and sebastian were very helpful and obviously knew what they were doing. They helped me get me beautiful car. Thank you guys I will definitely be coming back.
Car salesman Juan, the best he follows through on his promises.
Saw a car on FB and came in with my Dad to get the car, Thanks Ronald and Luis for making this happen
Tanks Peter and Moe excellent service
Our sales person, Juan was very helpful. The process was quick and smooth.
You guys gotta try this place and go directly to Juan, best sales man the building, easiest dude to get what you want 👍🏾👍🏾👍🏾
We got our car through here. Jabir aka Jay helped us out. He got us the right car and didn’t charge us any fees. Come in and ask for Jay, best guy in the game
Alan and Noel !! Amazing! Thank you soooo much for everything today. Literally got out of the car and we were immediately assisted. Got here around 11:30 did some looking around, found the car and then the financial advisor came in crunched numbers and worked it alllll out with us. And we are out before 2:30pm !!!! It was absolutely the best car purchasing experience I have ever had and my girlfriend was the one who bought a car. If you guys have my jeep by Christmas. I will be next !
Absolute liars. say that the car was not in an accident, but after that you start signing documents, it turns out that it was very badly damaged, beware buyers do not go to this place.update:also, you pay fo plates, registration and never get it. They almost never answer the call, forge documents. Scammers. Be careful. Avoid.
I have terrible experience in this place . They are big scams sold us accidental car and change the car fax report .BEWARE OF THEM
I seen Juan when I went to buy my car. The service was very professional. He answered all my questions. And the process was at my paste. I would definitely recommend this dealership.
Pushy salesperson who tried to sell me everything except what I specifically said I was looking for.I went to purchase a 2017 BMW 44Oi which I verified was available a few minutes before arriving. Upon meeting the salesperson he said the car was for export because it had issues which is why it was so inexpensive it and it was not as that lot. Why did someone not tell me that before I wasted my time traveling there after calling four times?Told the salesperson I dont need a car but want only a 4 series coupe. He desperately tried to get me into everything but that. Waste of time. Go elsewhere.
Thank You Reggie! Awesome Salesman 🙌🙌🙌🙏
One of the best experiences, I ever had in purchasing a vehicle, quick and extremely friendly
So I bought my car from here. Total rip off. They promised to fix my headlights malfunction and said they needed to order the headlights for me. Guess what? They ignored all calls and texts and even an email. Thank God for proof right? I’ll be speaking to a lawyer. The headlights were ALL cut up. When I asked of my car was involved in an accident they said they do not sell cars that have been involved in accidents. Apparently mines was in a REALLY bad front wreck because when u look look INSIDE and take things apart u can clearly see alllll the wires cut up.
Just so you know what youre dealing with. Stay away from this place. They will tell you whatever they think sounds good in order to get rid of the car. Unfortunately i am stuck with this vehicle and a bad taste from the sleazy sales man who works there.
This place is definitely a scam ! I came into the dealer after being pre approved by my bank for a specific vehicle! When I got there the vehicle wasnt there! None of the vehicle advertised on there site or my bank site was there ! They ran my credit 3 times despite being pre approved! Afterwards tried to sell me an over priced piece of junk. Please guys watch out for this place. And check for SALVAGE VEHICLES they have a plethora, of them .
Bernny and Angelo They are thieves, I have been buying my car for 3 months and they still havent sent me my papers, dont trust them because they tell you a lot of lies and never give you their license plate.
We had an awesome buying experience with Pablo and Noel. They were very professional and courteous. I would definitely recommend my friends and family to pay them a visit.
I initially when to see a Honda but when I got there they didn’t have it but that’s to be expected with any car dealership. But we got paired with George and he was the nicest salesman ever. He was very responsive and patient to all our questions and was very detailed and thorough with the whole process, paperwork and as far as checking to ensure everything on the car was working properly before we left. I ended up getting a very good deal on another car and love it even more than my original choice. Ask for George, he is professionally and patient.
I went there because I heard good reviews about it but once I got there I felt uncomfortable from the start. The employees there seem very self centered. No one was wearing masks and lots of them were smoking in the vicinity. When we took a look at a car everything was rushed and the guy Moe I believe his name was did not really try tell us anything about the car. He really just tried to rush that sale and did not do his job well at all. I feel like they don’t really care about the customer just about making money.
Found the car I wanted. The salesman and manager were great and very helpful. Definitely recommend Park Place!
Just stay away from this place. The cars posted in their website are not even there”we sold it already “ another thing is they hide fees, they don’t tell you what the cars has, ( hide information about the car) if it’s been in a accident, and they charge you a really high interest rate for no reason, so guys just do your self a favor and go somewhere else or you get screw.
Very smooth and fast. I had my paperwork and approval done before I went into the shop. The car salesmen(GEORGE) and finance dealer (BENNY) selected some cars based on what I told them I wanted and what they felt was best value. I went in and, in about an hour, I had chosen a car and was driving home in it. They do not haggle or play those games. They are straight forward. No hidden fees. All the fees are clearly explained. The price was so far below the Bluebook value Overall I came out with a luxurious car with very low miles at a very good price. I am very happy with them. I will be using them again if I need a car and recommend to everyone
Nice place but no inventory when visited there, after confirming the appointment the car was not available.
Very friendly and helpful. I feel like they went above and beyond to get me financing and a car payment I felt comfortable with. The owner walks around making sure everyone is being helped. I mostly delt with no ah who made the car buying experience painless and enjoyable. I would without a doubt recommend this dealer to family and friends looking for a car. ask for George and Benny