Jose was very helpful. In my opinion one of the best employees at this location. Excellent customer service. In my experience he goes above and beyond for his clients.

Mariana A., how can I started, the best service I ever had, I highly recommend this store at El Mora av, but most important the great customer service experience. Thank you Mariana again.

Great customer service and helpful.

Worst service ever !!!They dont know what to do my hasbund asked one of them to activate 5g service and then the whole mobile stopped working she ruined it dont go there

Esther thank You for helping me. My phone was busted but you came to my rescue. Stay sweet!

Great service. They were very patient.

Better than Verizon no doubt 100 % positivo.

Fast service and nice reps

The worse experience ever, I was doing a warranty exchange . First day the told me that the shipment is not here eventhough I got the message. Then the next day I went the phone was there but and the reps (KEVIN) is very unprofessional and disrespectful, he was telling me that the phone has scratched on it, I told him that I was here yesterday and the store manager said its okay but he was rude and showing attitude. I will never go back to this store

Good staff but they are always busy. The lines move quickly however. Great place to pick up a phone.

Great customer service

I been to other places n one does it better then them! I have been dealing with them for over 3 years never an issue, I have 4 lines whoever gives this team a bad review is beyond me. They always go above and beyond even when its an internal issue they always step up. 6 stars in my book!!!!!

Every time i go there to get my tmobile tusday gift they say we donot v . I go tusday not 3 days after

Nice place to get things done promptly. Sometimes a wait due to bilingual reps and non English speaking customers. So I thought....i had a replacement phone sent to me and they never informed me because it was never scanned ...in they are shady. Just like the other store on Liberty Avenue who stole my phone and didnt do a thing about it neither did Tmobile since its not corporate!!!Please be aware this is not a T-Mobile corporate store but am authorized retailer.GO TO THE CORPORATE STORE ON RT 22 BY THE DUNKIN DONUTS IN CENTER ISLAND ACROSS FROM TESLA!

Horrible customer service specially from the store Manager . You walk in to the store and everyone in the desk they not even walk to you or say hello you have to come to them and ask them for help . And the Manager was having a discussion with a customer and he was very loud and disrespectful to the customer. So sad to see these in T- Mobile i been a customer for more than 5 years

Bryant a very nice gentleman, super efficient and well mannered to his customers and this is why this business is a success. The ladies working there are very warm.

Nice personal

Always a good experience. I always recommend my family and friends and theyve never had an issue.

When you buying a phone they are very nice but when you need some help they are disgusting!!! 0 starts specially the Spanish women

They say that phone is stock online but when u call, they tell u it isnt without checkingWorst locationSecond time they did this

Very slow the worker were talking instead of working I will never go their again

Ive only been here once. Service was pretty fast. Only complaint is that the employee kept insisting for me to buy a data plan for a tablet. A tablet which I dont own.

BEWARE OF THIS T-MOBILE ! They set up my new account fraudently as a business account over a year ago and I found out when I called customer service to set something up on my phone and so they canceled that account but now ( a year later ) im getting billed over 700 dollars for that account which has now went into collections because T-Mobile cant seem to resolve this matter.

Store sucks will never go here again the whole staff including the store manager unprofessional the one girl that always helped me no longer here either i wonder why don’t come here

Had such a great experience with customer service. Ive had t-mobile for 8 years now and never had an issue.

Didnt explain the offer in detail wasting my time

Very helpful and friendly

People their are very rude there they are biased and need to be retrained!!! The suck in my opinion for customer service!!!

Good customer service

Sucks I was there today waited ten minutes no help,as soon as sales girl was done with customer she went to help Spanish lady who came five minutes after I walked in,I confronted her told what I thought and walked out.

Very courteous and helpful

They will add 2 or 3 line to your account without telling u, u better check you app ... they v no experience, wait time more than 45 min... no chairs to sit down. They t not serious t-Mobil place.

Very rude people in that store

Good costumer service

Try any other place

Worst costumer service

Always enough employee to serve everyone

Very helpful

Amazing

Bad service

Excellent attention

Excellent deal in that T-Mobile store, maybe I changed due to so many offers with financing that they have, I just got the JBL Charge 4 in purple that is worth $ 40 cheaper than black

Clean, friendly and bilingual staff, follow CDC protocol reasonable wait time

Horrible the deal in this store lack of professionalism .... They tell a lie after another and then do not know how to hold it ... Half-activated phone work without activating ... Thanks to that I leave T-Mobile

GOOD ATTENTION ..AMABILITY

Lie after lie. Roger wanted to cheat us. Do not go here.

Very sad because they offered us a promotion and we told the person that if he applied for April and he said yes and today we went that no longer. Lack of seriousness

Very professional and always with a good attitude

That boy Roger is rude and just wants to fool those who dont know

In this store they do not give a solution for anything, they do not give promotions they give problems for everything they do not help the customer they refuse everything that some asks of them they do not care but make the sale and then they do not care about you as a customer.

Mobile payment point

Very good good service from the employees I was satisfied

Questions.