Went in for one thing- should’ve been quick but only one employee working & nowhere to be found… 5 people including myself in line just waiting, all but one of us just left empty handed to go elsewhere since we couldn’t get any assistance. 10/10 would recommend shopping elsewhere

Called about a starter for my car, the manager was really patient and helpful. Great customer service at this location unlike Wood Dale

Good people working there. Tax is high for Crook County. I understand why people are moving out of Illinois.

My car battery died at the nearby Jewel and the gentleman that assisted me was very helpful in locating the replacement, and offered to me to temporarily borrow their tools and a cart because the battery and tool tray were too heavy to carry. This is not the first time Ive had a good experience here, but it was a very nice offer to borrow tools that Ill probably never need to ever use again. EGV store Register #11 and CSR #04 at 9:45am on Sep 20. Thanks!!!

Great do it yourself auto store that have all you need to fix or soup up your car to your liking.

They took the info from the OBD-II reader and let me know it was just an issue with my gas cap. The CEL ended up turning off a couple days later just like they said it would.

Great location. Nice employees and good selection. Had a return and it was very easy too.

The workers are very nice and helpful. Two thumbs up for you guys......👍👍

My car died outside, with my daughter in the rain and Reyna was just the most helpful sweetest person. My car issue turned out to be much more serious but she got it running and stayed with us the entire time. She was extremely knowledgeable as well!

My coworkers girlfriend works near us and drops him off on her way to work. A coolant hose burst when she was pulling into work. I drove my coworker to see the car and figure out what went wrong and drove him to the store to get the parts. The worker was able to help us get the right hose and helped us get new clamps too. The worker also helped make sure we got the coolant as obviously the car lost it when the hose burst.

I went there to buy some oil and filter. I walked in and a sweet older man is dealing with a woman who cant read. I waited at counter and waited, and waited. There were two individuals in gray shirts completely oblivious to time and space. Never said hello, someone will be right with you, not a word, a smile nothing. I believe the highlight of their day is a Facebook post. Ill go back to Advance Auto, thanks

I just need to sing the praises of Autozone on Biesterfield. I could go on and on talking about how much they saved me today! I was putting in a new headlight at my house when I realized I had the wrong bulb. I got in the car with my 3 kids, took it back and the exchange was easy. Go back outside to install it, and Christiana came out to help me. Unfortunately I’m clueless and asked her to change the wrong bulb. Regardless, she and Saul (I hope I’m getting his name right!!), the manager, helped with the CORRECT bulb. At this point they go in and I start the car. It’s dead. Did I mention the 3 kids? 😜 I haul them back inside, and they jumped my car without hesitation. Noticed corrosion on the battery and tested it. It was so low there was no guarantee it would start again. They made it SO easy to get the new battery with all my kids in tow and installed it while my daughter slept. I cannot recommend them enough!!! Thanks Christiana and Saul!

Urgently needed to see why my car was acting up so I went in to ask to have them to hook up to my car to see the issue. Not only was there one person working there who said they couldnt help because he was alone, but the guy barely looked up at me from his phone while he was playing some game. First time being at this location, definitely not coming back.

AutoZone is a nice auto parts store. I got something I have been needing for a long time. I also replaced my headlights with brighter ones, the dealer would have killed you financially to do.

Dont know her name--was here from a different location; but she was awesome! I had already viewed how to change the burnt out bulbs in the back of my 2013 Chevy Express work truck, but there she went--grabbed her tools and wouldnt let me do the work. I wish I had asked her name!

I had gone to Auto Zone for help with windshield hose issues.What I was told I needed was a y connectorI was being helped by a manager name Saul Tlatenchi he was very helpful he went as so far to actually replace the part for me in the parking lot and mind you it was a cold and windy day but he did it 100%.I was very happy customer and I have too say thumbs up to Saul Tlatenchi if anyone needs help ask for him you will be a happy customer I know I am.So now my daughter has a windshield washer working properly and we all know how much we need them espically in the winter.Thank you Saul Tlatenchi again

I mean its auto zone they are all the same.

I get everything there that has to do with automobile

Its auto parts. Whats not to like besides the high prices!

Customer Service is very helpful. If your check engine light is on, they check it for free.

Brandon was so helpful and courteous. Thank you for helping us put in a new battery on the hottest day of the year.

Extremely bad service, worst services I ever service had. Not recommend the inexperienced personal in this store.

Great guys here, they take care of your car service. Explained everything also recommendations.

The person helping me didnt habe any interest on helping me i asked questions as to how to install a light bulb on my car and his attitude was you dont know that and didnt probided any information and while on my way back toy car the lady next to the cash register commented aldo that she needed help replaving her light bulb

Great place to get almost everything you need

Great service from Gerry. Thank you.

The best service around here.

Great service and so fast with good quality

Great customer service. Very clean store

Good helpful employees and customers service

They will tell you why your idiot light is on.

The reason Im giving a one-star because when you ask for something its like a big deal the boss behind the counter dont seem like he really cares thats why you got the one star

Overall I like it. Im only lowering one star due to the fact that my order was not complete after 3 hours, and they had to do it upon my arrival.

Less women need to work there . Only men should work there

Here at 730 am and no one is here to open the store I called and also no awnser hoping someone was in back I don’t understand why you would say your open at a certain time and then no one is in the store

We went Sunday at 9 a.m. like the posted hours but no one was there. I waited a bit longer and had to go.

Begrudgingly helpful?

Best store ever.

Very helpful employees!

Service was horrible and the kid tried to overcharge me.

Beacouse of ....otherwise 5*

Very friendly service

Very helpful.

Auto zone always there for the rescue

Average customer service.

They are ok.

Helpful and professional

Very good I am glad how they treated us I highly recommend it

I recommend everyone will find something for their car