Was quoted fair price and when Mark Newman arrived at scene promptly the quote didn’t change and communication was clear and nothing was hidden. Mark showed care for my vehicle and they had no problem towing my lowered car. I told dispatch it was lowered and Mark came prepared. Would not hesitate to use them for towing again.

Our van which is used for our business died and was block a loading dock. We called AAA but they never showed up. I worked with Larry who went out of his was to make sure it was removed promptly and towed to the dealer. I would highly recommend and thank them for their assistance.

Christian was amazing and went above and beyond to assist me! Good job and first time amusing this company I will be using again when necessary

Location was easy to find. Fast check out.

Everything we smooth with the start of the process of towing my bus. My friend that had the money wasnt there to pay them at the pickup location. I had told the driver that they will get paid on drop off location cause my friend wasnt there yet. However I was on the phone when they called me. They said they contacted that shop that was going to be at the drop off location and said that they were going to give them a check which I had no idea about any of that. I had someone that was going to meet them there with cash. They had left my lot within 7 minutes of a missed phone call.They would have possession of my bus and thought wasnt going to pay or something no idea how they thought like that. Any tow company has the right not to drop the vehicle until they are paid.At the end off the day I think it was more of the fact that they had an emergency call that was going to make them more money and 350$ for 2 hours wasnt enough.The fact is 7 Minutes if money was such a big deal on pickup the company you at least speak to the person that SET UP THE WHOLE TOW not someone that I had no idea who it was that the office spoke to.Another thing is 2 years ago as well no idea what had happened I also had a chevy that I was driving everyday all of a sudden they get a police tow with my vehicle I go to pick up my car and my engine is all of a sudden knocking.

My car broke down. I was recommended by my mechanic to use these guys.the dispatcher was very polite over the phone. (I think her name was Carry) She quoted a very fair price. I was also told that it would take anywhere from 60-90 mins for the tow. I received a call 20 mins later saying he would be there in about 15 mins. When the tow truck driver showed up he was very professional. He was able to get my car out of a pretty difficult spot. My car wouldnt go into neutral and the steering wheel was locked up. My car was in safe mode, and was at a gas pump. He clearly made sure my car got on the truck carefully. Long story short. They are saved in my contacts and I will use them in the near future. Give them a call and get a quote!

I would not trust this driver with my vehicle. He tried to run me off the road with my baby in the car for no apparent reason.

These guys were great, beginning with Stacy who answered the phone. She must have dispatched someone immediately because Suburban Towing was there in 15-20 minutes. I had a flat on my work truck and still had other jobs scheduled. When my spare tire release broke, this guy literally crawled under the truck, cut the spare loose and changed the tire. WAY above and beyond! I thought the price was VERY reasonable. Im keeping their number!

The staf is very rude and unsporting I had to go there to pick my son car after a accident

Best towing company around the northwest suburbs

We called several roadside service companies and this was the only company that picked up the phone at 6 pm on a Friday evening.All other calls went to voicemail.Woman said they would have someone out quickly.(My husband could not get a lug nuts off to replace with spare).Mike arrived quickly and took care of everything with the tire change.Thumbs up to Mike!And Suburban!Start to finish one hour.

Great people, big hearts, great place with fast and easy service.

My car broke down & called a tow company to help with my issue but never arrived but luckily Suburban Tow came in when needed! Very professional & great value for work. Highly recommend them.

Great, friendly, awesome people. Thank you so much to Colleen, Christ, Larry and Stacy(hopefully I didn’t spell their name wrong, if I did, bear with me please). They have great customer service, patient, polite. I had an car accident and almost didn’t know what to do and how to deal with my car. I am a stranger to them, but they were trying their best to help me today. Gave me extract help besides their services. I am really grateful for their concern and their kindness. I defiantly recommend them to anyone who need tow service in the future.

I called suburban towing to have my project car taken from EGV to Streamwood. I’m stuck in FL so it was a lifesaver to have them show up, get air in the back tires, onto a flatbed and to my friends house with zero issues. The dispatchers are very polite and i was a pain in the butt because I had to call back to verify my friends would each be at their homes to have the car taken and dropped off, and suburban worked with me and was able to change the pickup time. It cost me $138 said and done. Great value and the tow driver absolutely nailed the landing on getting the car off and into my friends garage, first try. Highly recommend!

Prompt service. Showed up on time. Uneventful tow to repair facility.

You people charge me way too much money even State farm wont reimburse me on that

Thank you guys very much for your help today! Very helpful, kind, professional staff that know what they are doing. Thanks again for handling my dilemma the way you did! going more than just the extra mile!!!

Awesome staff & beautiful equipment!Highly recommend in the Chicagoland area for Light-Heavy duty towing

Fast, efficient and Friendly!

Worst company ever. Not only unprofessional but dangerous.. got cut off by a driver and was wailing on the horn. Go with some other company. Trying to drive my sick daughter in the back seat to the hospital and this sicko driver decides he owns the road. Definitely use another company

Fast, courteous service. Awesome drivers.

Great place friendly folks very help fulk

Been a steady customer for many years. We use them to move our storage containers as well as trucks, vans & personal vehicles. Always the best, helpful, flexible and accommodating.

Completely over priced and rude. The driver who came to my call seemed to not even know how to hook my vehicle up. I would not recommend this company.

Larry has a great crew. Fast and friendly service. Very professional drivers.

Great service! EXTREMELY professional and friendly! Would recommend to anyone!!

They dont really know what they are doing.After all the paperwork and questions answered still Asking for the Same, Rude an Expensive $40 per Day of Storage Beside of Rejected All Debit Cards and Credit Cards Looking for Get Cash. All of this Will be Reported to The City of Chicago and BBB.

VERY GREAT PPL, TOWING GUYS SHOW UP ON SIN AND THEY NEED TO GO BACK BCOZ MY TRAILER WAS RECOVER FROM SOMEBODY ELSE(POLICE), PPL GIVE ME CREDIT THEY DID NOT CHARGE FULL, VERY FAIR PPL, APPRECIATE A LOT AND DEFINITELY WE GONNA USE THEM IN FUTURE, HIGH RECOMMENDED TOWING SERVICE !

Our car broke down on I90. They were there within 15 minutes and Curtis turned a stressful situation around quickly. Above board and friendly. We highly recommend Suburban Towing!

I am sure the couple good reviews must be from people they know. They are not honest. They are way over priced! Do not use them!

Work there

Great people

High Rates just go with Maxing Towing

Fast and Friendly

Great Service!!!! Thank You From Cook County Towing!!!!!!

Poor phone answering service.

Absolutely wonderful!!

No jump for semi truck