Went in for a estate and the olderan who assisted me was very nice, very detailed in his explanation and very quick

I had a stain on the hood of my vehicle, which I tried to remove stain with different chemical products and I ended up making the stain worst! I took my vehicle to Gerber Collision, upon arrival I gained excellent customer service with a gentleman named Chris Reyes. He assured me that he can remove the stain from my hood, thereafter took my car and within 20 minutes the stain was gone! I would definitely recommend Gerber Collision for great customer service and excellent swift service.

Chris and Mario are excellent! They went above and beyond to help me, kept me updated on the progression of repairs, and my car looks great!

I needed some work done on my 2015 f150 and didn’t want to use my insurance, so I went out and got a couple of estimates but avoided Gerber thinking they would be most expensive. On my way back home I drove by gerber and decided to stop and see what they say. Surprise surprise— their quote was lower and they were able to do the job sooner than the others + lifetime warranty on their work. They did a great job on my f150.

After seeing negative reviews on Google I was skeptical about bringing my truck in for repairs. When my truck was completed on time it changed my mind and was actually glad to have chosen gerber as my repair shop. Special shoutout to RADEK who took care of me from the start all the way to the end. Excellent customer service, and very good repair with great timing. !!!!! Highly recommend this place. Thank you GERBER !!!!!!

They did awesome job on bumper front

Second time we’ve used Gerber, once again they met our expectations, Awesome service, awesome job they have done.

I loved the new door they gave me they were very professional and at a reasonable price look forward to working with them in the future

Had the right driver side of my 2018 Jeep Wrangler crashed into (minor crash) right before the holidays so I automatically assumed that it would take FOREVER for them to repair my car. Andy and his team did an awesome job with keeping me in the loop on when the parts would be coming in and when it would be repaired. Took less than a week, it was completed much sooner than I anticipated and the process was very easy! Would definitely recommend - thanks guys for your help!

The 1 star is for customer service, not for their work because I never got that far. Stopped in for an estimate. They took pics and never got back to me I called a week later and they said someone will call me back. Still waiting. Jokers.

This place took 3 before appointments to complete a glass change for the windshield with re calibration. Then I noticed a leak in one corner of the repaired windshield and set an appointment for between 830 and 10 this morning.tge guy showed up at 7 am ringing the doorbell and waking the whole family. Save Yourself a bunch of issues and call safe light.

Trust - Service - Quality. That is what is important to me in a body shop. I need to trust that the job will be done correctly, using quality parts, by highly trained and skilled professionals. I need to feel like the customer service staff and techs care enough to do a good job. Oh - and I need to trust that the paint is gonna match!!! LOLOLI have used Gerber in general for quite a few years now - first the Schaumburg location, then Grand Ave, and now the new location on Elmhurst/York Rd in Elk Grove. They are the preferred service provider for my auto insurance company, so they are a logical choice. Although I have always been very happy with Gerbers quality and service over the years - this new location is a real stand out!My neighbor backed into my Lexus on the street a few weeks ago at home - OUCH! I called my insurance and immediately scheduled to bring the car into this new location as they are now the closest Gerber to where I work.WOW! The guys in this new office are some of the nicest, most helpful customer service folks I have ever dealt with. They quickly arranged everything for me and had the car in the shop within a day or so and done in less than 48 hours!!! I was so impressed with the way they handled my claim, I went back a couple days ago and asked if they could repair my broken door handle which was damaged by a car wash. BOOM - done in 24 hours at a very reasonable price - very fair and better than expected - even without insurance!!! I trust Gerber with my cars - you should too!!! Thank you Gerber!!!...oh - and the bakery next door to this location is AWESOME!!!! :-)

Superb work done by Andy Boss

They were okay, but they installed the wrong rims (a lighter version than the ones I originally had) for two of my wheels.They also put one of each on both sides of my car.

Work