Let the buyer beware. They do not stand behind their furniture. I spent over $1,000 four years ago on their reproduction Eames Lounge Chair.The chair gets very little use, but I noticed the back of the chair coming loose. See picture. When I contacted customer service they quickly sent a replacement part. Unfortunately they changed how they made this chair and what they sent will not work.The direction I then received was to pull the cushion, which is held on by multiple staples off and tighten the screws and then use Velcro to reattach the cushion.I’m not an upholsterer, the reason I spent over a $1,000 on this chair was not to hone my skills as in upholstery.From a customer perspective this is an unacceptable solution. From a brand perspective it’s a disaster. How about offering me a credit on a new chair, or something? Basically I stuck with a $1,000 chair that’s falling apart. Be very careful when investing in furniture with this company. They do not stand behind their products and have no concern for their customer.

We purchased a floating vanity from this company, tried to cancel it days before we received it. They couldn’t, which I understand. We never opened it and shipped it back. They charged me the shipping fee, plus 20% restocking. The packaging box was so tore up I was just about sure the vanity would be damaged. No where in the description does it tell you about their return policy. Please make sure you order the right size, before purchasing.

I recommend not purchasing anything from Urban Furnishing. The company is basically a broker, importing merchandise from Asia and delivering it to customers in the US. They seem to have very little quality control over their products.I purchased a bathroom vanity from Urban Furnishing that arrived damaged. The countertop was cracked, a drawer mechanism was inoperable, and the wood as damaged. Upon seeking a resolution, Urban Furnishing has been disagreeable and overall incapable of providing a replacement vanity.Ive spent countless hours attempting to achieve a resolution with Urban Furnishing. They are unwilling to correct the issue.Urban Furnishing is unfortunately unable to guarantee you receive the product for which you paid. My opinion is youd be better off dealing with a more reputable company just in case something were to go wrong with your product or order.

Urban Furnishings is the most rude and unprofessional company I have ever dealt with. Their delivery company yelled at me for asking him to not just drop the items in my drive way and leave and politely asked him to drop them off in the back yard. Their customer service refuse to return the item, even though I asked to return it the same day I received it.I am reporting them to BBB and definitely DO NOT RECOMMEND this Vendor.

These people must scan reviews and only put the best on their website. Beware.The review Ive submitted several times, both through their site, and the link they sent me is pictured below.Steer clear!

I ordered the black series 7a ultra modern wicker patio set after I seen my brothers smaller set. I could not be any happier with mine! I would definitely recommend it and my whole family are ordering theres as well. (Very affordable). On top of the great quality and awesome style, their customer service was on point!

Ive done a lot of shopping and calling around and I Highly recommended this company. We are very happy to receive our recent order of outdoor patio furniture, not to mention the exceptional customer service. The transaction was smooth, delivery was on time and the furniture is as described. We couldnt be anymore pleased to show off our new arrangements.

Bought an outdoor dining set and couldnt be happier. Good quality product at reasonable price. The staff was friendly and answered all of my questions. I would definitely recommend to my friends and family.

Im very pleased with the help I got at Urban Furnishing. They were very informative and helped me pick the perfect patio set. I will definitely recommend this place to my friends and family. Ty guys!

Purchased a set off their website. Shipment arrived but was missing 3 pieces described as part of the set on the website. Sent a note to notify, and got this response back...Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).BUYER BEWARE. This company does not honor the descriptions of the items on their website.

Style at a very fair price. Good quality. Happy with my outdoor set! Excited to host the next family get together! Thank you!!

We got ours two years ago and its holding up great! Loved how I can rearrange the pieces to suit the situations. Awesome customer service!

Great furniture. Only way they could upgrade is if the cushions had a strap. They have a tough time staying in place.

They were very helpful helping me figure out all my questions and Im very happy with my experience. Ill be ordering more for my second home.

Responsive customer service, great pricing! Would gladly do business with again!

My only place for outdoor furnishings! Modern, classy and simple. Its my kind of store!!!

Quality outdoor furniture at bargain prices. Highly recommend.

Best Eames lounge reproduction on the market! A+!