I have yet to had a bad experience with their customer service. Always pleasant and helpful. Recommending what would be in the best interest of the client. Love perusing the shelves for new finds.
Rileigh is absolutely the best. She knows anything you need to know about games and is just awesome in general 😊
I Go To This GameStop Every Once In While And I Always Has A Good Experience! Great Place To Get Stuff For My Switch! I Recommend Going There!
I love this GameStop. Great employees and the perfect place to buy games and toys.
Seems like all the Gamestops are unique in what they carry as far as accessories and toys. This location had a great selection on all of that. Store was clean and employees were nice.
Great customer service. Very knowledgeable employees. This is a great place to come if you have gamer questions.
They made me wait for 4 hours in the cold waiting to get the ps5 with 20 other people waiting as well. They never said how many they had and they made us wait and when the store opened the manager said they only had 2 or 3. Do you see the problem. Not only that they started promoting their awesome black Friday deals. NO ONE CARES ABOUT THE BLACK FRIDAY DEALS. All 20 people wanted the new consoles and they knew that but they didn’t care. I will never go to this gamestop again after what they put us through.
Used games are to expensive
Always friendly staff well stocked clean store
Placed an order the day prior and called to tell them I’d be in the day to pick it up. He said okay I see the order and they’d hold it for 72 hours. Show up today to be told they cancelled it because they didn’t haveIt in stock and that I received an email. I didn’t receive the email until after they turned me away because it was sent as I was walking away. I want my money back.
Staff is nice and friendly
Awesome customer services..
4 in the afternoon and they closed the doors to go out to lunch.
Son found what he wanted at a good price. They had very little in the way of Wonder Woman stuff.
Love their business#SAVE ALL GAMESTOPS
Friendly, helpful, clean. Have a lot of good games used and new. You can sell games if youre over 18 for decent prices.
Best one in elk grove hands down. They managed to make an allstar team out of the best of all the surrounding stores.
Very nice place. If they would hire a person to travel and teach 5-Star Customer Service, Steve should be the that person!The newest young lady tall, she is VERY enthusiastic with her customer service, almost makes you smile right along with her! Could tell she was eager to learn everything possible. But she turns it on and off just like that. Good customer service then, boom back to work!The female supervisors, ehhh, they are okay. But when in line after watching their interactions with other customers, you pray you get a regular employee to help you instead. The blonde supervisor has gotten better with her customer relations, she kind of smiles now. Supervisor with the long brown hair, almost like a robot...smile, items, scan, hello, thank you, not at this time, beep boop, goodbye.Overall great place! Love the selection!
One of the best GameStops in California. Great people
Maddie that works there is the best!!!! Always so fun and knows about EVERY game!!
This is one of the best gamestop stores. Staff are super friendly and helpful.
I mainly buy game cards for Wizard101 here, so a GameStop card doesnt get me much. Clerks are nice and friendly and willing and able to talk about games. They sell and trade a lot of games. They just sent me a questionnaire about selling nostalgia paraphernalia, so I guess that is their next market move
I love the people that work there!! Theyre all awesome!!
Over-the-top service very friendly also very helpful
Team needs to explain promo details before excepting trade ins, not after.
Nice, knowledgeable people. They make a tremendously good case for the existence of Gamestop.
Great place to browse in person before digitally downloading. Also my childhood is worth $5 apparently.
Always taken care of when i am there. Employees really go the extra mile this is my goto gamestop.
My kids love getting bobble heads and they had a deal on them
The people who work here are always helpful
Store personnel are very friendly, helpful and knowledgeable.
Staff is always great with my kids and when a used game didnt work exchange process was easy.
Love shopping here they are so hyper lol
Very nice and orderly. Great place for everything gaming
Nice selection of games and toys etc, was not greeted
The manager was very nice and helpful, but sometimes staff isnt proactive
Best Gamestop in Elk Grove
Amazing service and they had what I wanted and they were respectful and helpful
Ive had 2 great visits to this store.
Customer service on point! Always like going to this Gamestop.
Always friendly place to go to!
A dying business trying to hang on. Good for the consumer.
Always a great place to great new toys
Good prices on used games
I love going there
Nice
Come here often and have never had an issue; friendly employees.
Great customer service!
Well organize and stocked
Great place for games.
Great customer service!
Nice people
Animal Crossing!!!
...Always shop around.
Good service
It was ok
Awesome
Nice store
☆☆☆☆☆