Always clean and well stocked. Staff is well mannered and trained. Lines generally move quickly. Cant find something? Ask Michael!π
As always, workers are always there to help. Zach in the meat department was so friendly & helpful. His beautiful smile made me smile. Willie and Jackson were helpful in directing me to the specific aisles for products. Great experience, $250.00 laterππΌIll be back.
I like shopping at Bel-Air because its always clean and the cooked food is fresh from that day. I can find everything I need and the best of all its always a clean store. I know I said clean twice, but a super market has to always be clean. After all this is my food. There is a rap song today that says... whatever you do, Win, Win, Win. I say wherever you shop for food, CLEAN, CLEAN, CLEAN π
Always amazing. Great variety. Clean. Organized.Delicious sandwiches. Everybody works hard. Managers arent just standing around telling people what to do. They are hands on. π₯ͺπ₯ͺ
Store is good, but the restroom is disaster. Everything is so dirty and broken. Disgusting π€’
This review is specifically for the bakery department visit day on Sunday, August 1 at around 1145AM.Wanted to provide a review of my experience this morning. I ordered 2 smash cakes Elsa (with Frozen & Super Mario characters) and i picked it up this morning. The super mario was ok, even though it was a bit lopsided, it was acceptable. The Elsa one is totally lopsided, in which I brought it to the employees attention. Her and another employees responses were quite condescending, which were bothersome, they insisted the cake looked ok eventhough in comparison with the supermario, you can totally see the big difference! Then they both proceeded to insist that i shouldve been charged extra $10 because they used the character pic and the side strip. I guess the employees think because i was undercharged, i should take the smashcake ASIS? Ive never had any issues with your bakery prior to this day. I wish i couldve taken a pic of the smash cake to include on this review so others can comment on it. I believe the customer is not always right BUT, if you can see the evidence with your own eyes, you can at least make it right, and not insists that the cake is good eventhough it is NOT. I decided to get a refund for the Elsa smash cake. This is unfortunate because my granddaughter is celebrating her birthday today. I hope your bakery employees can do a better quality check and control.
We went to the Chinese food place inside Bel Air. HUGE MISTAKE. It used to be good but now the food is terrible. DO NOT EAT HERE. FOOD IS DISGUSTING.
Hey all! Sooo what you all know about the good fat protein bars??... well I Love them!! And yes you guessed it Bellaire has them, so since I happened to be in that area I dropped in to get them and a few other things as well. So there are a couple of different flavors. I like the chocolate chip ones and they were on sale oh yeah! Uh huh...π Usually $1.99 but got them for $1.25...(disclaimer. You know how I like a good sale! LOL) Also they had veggie cheese on sale Daiya cheddar and mozzarella 2 for $7.00 so good trip ohhhhh and if you like Nada moo ice cream that is there too its a little pricey but its just for me so well worth it vanilla bean is my favorite π okay well Im going to end this review for now I hope you are all staying safe. Happy Sunday! And happy shopping!
Not bad for shopping on the 4th of July!
Great customer service from the deli I think her name was Julie nice lady very helpful. the store was clean and check out was fast and quick even during the busy hours
My favorite store. Some find it overpriced but that just depends on what you buy. Shop their sales and $5 Monday! I donβt get everything there but their produce and meat quality canβt be beat! If something is bad you can always return it!Clean and well laid out!
The produce is always fresh. The store is always kept clean.
Happy to see people wearing masks but be careful when choosing a sanitized cart- people are putting used carts into place with sanitized carts; it was better when they had all sanitized carts inside. Be safe. Social distance and wear your masksπ
Always have a great experience at all of the Bel-Air/Raileys Stores I go to..from the welcoming Welcome to our store etc..to the extremely helpful staff no matter what the question is.
Great service
Excellent market, excellent customer service.
Very polite and professional employees.
Great store! Nice wide isles. Great variety of things to buy. Great produce selection. Fresh. Great meat dept. Great deli. Great hot foods. Addicted to their Chinese food and soups. Great customer service too!
Covid warning - one door in and out, causes congestion in entry and exit, contrary to social distancing.Having both doors open doesnt compromise the pick up for those at risk as theres plenty of space to the side for pick up and the option of bringing items to their vehicle if a designated spot is created.This post will be removed after covid is gone or this issue is remedied.
Always good and friendly service. Never had any problems. I enjoy the good customer service.
I think they pay their workers to be nice, because i dont know of a place where everyone smiles and is nice to people
Very good service
The prices were a little high but, the lack of selections bothered Me the most!!!
Is to go to Safeway filter has better selection in meat department very good
Everyone is friendly there. Always helpful. And I always find what I need
I love this store. Clean, great deli an wine sections. Customer service an overall vibe of this store is excellent. I dont mind paying for service like having my groceries bagged. I hate having to sort an bag to save a few pennies. Not worth the stress!
Good prices and friendly service. Managers are constantly changing at this location resulting in employees sometimes working in a chaotic fashion. Also most newer employees will not know where certain items are so be sure to ask the older employees as theyd probably have a better idea. This location likely has what youre looking for and is the best grocery store for finding any cheap to medium-quality ingredients and meals. Be sure to check out the bakery.
Good store, just wish they had more paper products & Disinfectant products available. Family & friends seem to find them at other stores in area. Everytime I go, empty or slim pickings.
The best in town
Was in bel air on corner of laguna and Franklin in elk grove. Noticed several customers wandering in the store without masks. Went and asked manager at store and called store manager later and was informed that there is nothing the store can do about that. If customers choose not to wear a mask that is life. I guess that the statewide and sacramento County order does not apply to this chain of stores. Will no longer shop here since they will not enforce the mask order. Now shopping at nugget and suggest others do so since this chain does require that masks be worn to enter their stores.
I love Bel Air, its my go to Gotta-pay-premium grocery store π―
Great staff and well stocked. What else do you need?
Great, clean, curtious, helpful, paid special attention to mask and social distancing..
Most all I needed, now to another store for the rest
The butcher service here is excellent! Mike honored all of my requests! I needed my chuck roast to be ground... No problem! I wanted my whole fryers pieced in front of me, no problem! And I wanted the breast pieces from my broken down fryers, ground ... again, he had no problems! And did everything with a smile ! Thanks Mike, for the Excellence Customer Service !
Nice clean store!!!πβ€ Well stocked, a bit pricey but worth it!! Customer service is awesome. Friendly staff n guests. Produce ALWAYS fresh. Nice Deli n bakery...restrooms, pharmacy!!
Best grocery store on the east side of town. Friendly service. Store and parking lot are well kept. Great deli and bakery service staff.
Employees are always polite and the stores are always immaculate full of good stuff! Plenty of healthy food found here.
Selection and usually quick check out
One of my favorite grocery stores to visit. A Peets Coffee outlet inside, Sushi and Asian food counter, am always heading to the cooked and prepared cold foods counter next to the Sandwich deli counter looking for their Brussels sprouts or cooked salmon for $8 a big slice, or for example last Monday they had Meatloaf for $5 a good sized loaf, 18 oz. bought two of them. reasonably tasty. not as good as Moms but hey its still a $5 Meatloaf;)beer selection is excellent, even exceptional. and now and then they have buy three six packs get the fourth one for 1 cent, which is nice when youre an IPA coinsure like me.
Been shopping at Bel Air for ages. I live nearby. My kids and I are always trying new recipes or different ways to cook healthier so Im constantly shopping there. The store is organized and clean and prices have been pretty reasonable.
Was in a rush But since aisle is organized made it easier for me to grab what I need. The garlic bread was so delicious.
I shop mostly produce, bakery, and deli. Better quality. Also, there is a post office. Good service. Prices a bit high.
I know the world is upside down right now and the stores have there hands full but somethings are very frustrating. I placed an order for pickup on March 17th. I was told it would be ready on March 22nd. I got a call this morning, (March 22nd) and was told, the only thing available from my order was hot dog buns. Im over 60 yrs. of age, with underlying medical conditions. Im trying my best NOT TO BE OUTSIDE. I have grown children who would have gone to the store for me, but I felt this was a better and safer way for me. I dont want to put my children in harms way either. Thanks to all the stores that are open and to all the workers who are working! You are truly the backbone in these trying times, but therehas got to be a better way to communicate with the customer when things like this happens.
Great local grocery store. They still bag your groceries and help to your car if needed. The perimeter and basic items are priced well and they have great specials on the other items. Love the produce.
Excellent neighborhood grocery store. Nice people, clean environment, good selection. I like the reward point program. Its the only one that works for me.
Nice grocery store. Some sale items were spread throughout the store instead of one common area, which was strange. Staff was helpful and friendly.
Once you start shopping s Bel Air Market ( #516 Laguna) You will not have to shop anywhere else ! This Store is AWESOME!I ve been shopping here 20 plus years they have the best deli around, there produce ..fruits and vegetables are unbelievable. And they top it off with fantastic customer service ...Thank you Bel Air and Thank You for reading my review.Please Check it out for yourself ! Im sure you and your family will be happy that you did πHome away from Home [USA]*****M Golden
Close, good deli, nice produce section, pretty good bulk foods + grind your own peanut butter with zero additives! Just sad all the Raleys/Bel Airs ditched their whole bean coffee grinders
Extremely friendly, efficient, knowledgeable about products. Best produce!!! Always clean.π
This store is good for a quick trip. It seems to be well stocked with items. Even though its a smaller store, it doesnt feel crowded. Items are a little more pricey, but they have good sales.
This is my store of choice. Has everything I normally need, wide selection of meat and produce, and great sandwiches. The downside is a couple of the register clerks have less than desirable personalities, and their baggers could use some better training.
Not a great selection of vegan foods but moderately good prices on what they had.
Decent selection. Super clean. Friendly staff and fast checkout. Not the best prices for regular shopping.
Great staff. Willing to special order and put the groceries in your car. Love the customer service!
Prices obviously higher but quality is fantastic. The butchers are friendly and super helpful.
Great food great crew excellent place I will come again thank you
Store is even spaced and they have wipes for carts inside. Also staff disinfect carts outside. Selection is ok.
Very Helpful and Curtious Staff. I was able to complete my task with no Problems.
Always very clean and organized. The staff is also extremely helpful and gives great help with a smile.
Their meat partner has the best customer service ever luna in Franklin Miller
Always great service. Produce and meat are excellent. Great bakery items as well.
Fresh fresh fresh the food is great! Check out the deli!
Nice
I needed last minute stuff for Thanksgiving. There wasnt a huge crowd and the staff were friendly. I will definitely go back.
Love this place always clean and organized. I really love the fresh vegetables and the freshly baked french bread.
Excellent customer service. Place is always neat, clean and orderly. The staff is friendly and the product there is always of excellent quality.
Clean. Easy to find what I need. Never long lines. Friendly and helpful staff.
Very Very Rude...I will not be back to this store
Friendly and approachable staff in every department...always a good experience every time I visit the store.
This place is nice, has all the things you need like a seafood Department and butcher area. Their prices are alot more expensive then Safeway across the street though
Got to the store just before closing. Walked in to grab something just to have a very rude lately tell me they are closed. I told her its not 11 and the doors are open. She said again even louder we are closed. I was already in the store, but ok whatever I left. Maybe you should change your hours on the door, and Google if you want to close earlier. That way people dont rush down there to make it before Closing. Hope you guys higher some nicer people too that maybe say so sorry we have already shut down our registers. Not just scream were closed in peoples faces.
Very nice a clean place to shop for your groceries, and there is a Coffee Shop inside.
Best Place to buy your daily groceries, in Laguna West.Get the rotisserie chicken, I shred it when I get it home and use it all week long with simple meals, like salads and pitas. All the workers there are very friendly and helpful.
Great Deli counter !
Really great keto snacks here from two good yougarts and some granola that is keto friendly as well!!! Love this place!!
Great Chinese food deli and great fresh vegetables and fruits.
Were from out of town, our daughter lives around the corner and we always shop at Belair when were here...Great store, we have nothing like this at home...up in Humboldt county...
Very good store. Nice layouts. $5 Monday are an incentive to shop here.
I always love all raleys and bel air atores
Friendly environment. Convenient due to how close it is to where i live
Great veggies and fruits
Sizzling wok has good food!
Great customer service! Everyone is helpful from the butchers to the courtesy clerks.
The array of this store is a little complicated, it was very hard to find the butter
Good grocery store. Ample parking decent prices
Love this store they have a great selection of groceries and the hot food is delicious.
Only store in town that had the type of food we were looking for. Store worker was also very helpful in showing us where said items were.
They had a cake that was sophisticated, and just what we needed.
Its a good grocery store.
Nice
I love going into this store the employees are always greeting you and smiling .If you are looking for something they will bring you to the item and suggest a certain item if they dont have the things you want
Great shopping for groceries here. Can be a bit pricey however.
If this Bel Air (Franklin/Laguna) LOVE IT, young help not trained well, yet.
Little interesting layout but a nice store. Obviously it will cost a bit more but generally a nice store with nice staff
Good meats! If its a sale I buy!
Best grocery store in Elk Grove because of the staff - each one makes me feel like Im their favorite customer. The pharmacy team goes above and beyond!