Great customer service, extremely knowledgeable staff. My whole experience only took about 60 seconds. I had no idea what I needed at all but the gentleman had my back and examined a photo of the part I needed and like magic he placed the replacement on the counter. I then cheerfully rang up, fair market price and days faster than ordering online.P.S my AC is back up and running, thank the heavens!

I needed a part for an ancient microwave. Other places only could look in a book and say Its out of production because your microwave is....ancientBut here the nice man said Ill look in my spare part pile and there it was.Street smarts is much the better over book smarts! ;-)

I needed parts to get my older refrigerator fixed after it quit cooling. Bear Valley was the only place I could find that had both parts in stock so I could fix it same day. Thanks!

Decided to take on a furnace project on my own. They were great with getting the parts and wonderful with their advice on how to do the job right.

Im a hard sell when it comes to leaving reviews and surveys. You either have to be really good or really bad. This place takes the former in every way! After multiple phone calls and help in the store I was able to find all of the issues with my dryer and get it fixed.

Looked all over town for a certain washing machine part and had no luck. I called Rick at Bear Valley and he went out of his way to research the part I was looking for. He was able to find a cross matching part in another brand for about $50 less, and he had it in stock. I drove 45 minutes across town to pick it up. Rick is professional and very polite!! Absolute pleasure to deal with! I am a local business owner myself. Good customer service is hard to come by these days, but Rick nailed it!! Thanks Rick! Well be back if needed!

5 star service. They had all the parts and advice I needed to fix my furnace on a chilly day. Definitely recommend consulting them before paying thousands of dollars to someone who has no idea what they are doing.

These guys are great! Wish more business were this easy to work with

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They went out of their way to help me fix my dryer. They are extremely knowledgeable and really affordable. Thank you so much again!

I absolutely love this place. They go far beyond Google searches with knowledge and capability. I have repaired my refrigerator, dishwasher, clothes washer and soon dryer with their parts. Always conservative and helpful!

What incredibly helpful people. I needed a part for my stove that got shipped incorrectly from a website four times. I went into bear valley and he found it for me in 5 minutes. Definitely would shop here again.

Very friendly phone contact! Best prices in metro area, when others were 3-6x higher.Highly recommend and will use in the future.

Rich and Sandy are AWESOME - A freezer I bought off Craigslist 5 years ago was not reaching low enough temps to freeze the food on the top shelves of the freezer. I watched some YouTube videos and tested the continuity of the defrost thermostat and it needed to be replaced. I visited Bear Valley and Rich provided me the part at a very competitive price. I installed the part and it still did not fix my problem (but I believe the part was bad anyways and needed replacing). I then watched more videos and tested the continuity of the evaporator fan motor. It was not registering so my next step was to replace that part. I called Rich and shared with him the troubleshooting I had done and he thought replacing the motor was a good idea. The new motor was $130. I told Rich I bought the freezer for $150 and needed to be sure the evaporator motor would fix my problem. He told me to grab a small household fan, turn it on, point it at the evaporator coils and close the freezer door. If the temperature goes down to below freezing - buy the part. Well I did just that and the freezer had cooled to 15 degrees in one hour - So this is why I am writing this review - I could find this part a little cheaper from a large online website - but Rich just earned my business because he took the time to help me troubleshoot - It is because of his 30 years of experience I didnt toss this freezer into the landfill - GREAT Customer Service!!!

I have been going to Bear Valley Appliance for years to get parts for the appliances in my rentals. You can buy parts online but you wont get Ricks knowledge of parts and analytical ability. Thats like a free service call! Ive saved thousands of dollars by repairing my rental and personal appliances instead of buying new ones. Thank you, Bear Valley Appliance!!

Excellent web site and service. Parts in stock for a 20 year old fridge. Outstanding.

When my furnace died and I wanted to fix it myself this place was great! They had the parts I needed and friendly advice on installing them. He even told me that if I had any trouble (I didnt) to give them a call and hell try to help over the phone. Ill definitely return when I need parts again.

A++++++ Appliance shop. I had an old broken dishwasher and they had exactly what I needed when no other place had the part in stock. I Will definitely be doing business with them again.

Great place. Always very helpful and has saved me a ton of time and money over the years. Highly recommended!

Fantastic service! I called to set up a service appointment and spoke with Brian. He was busy but then walked me through how to do a simple fix myself without needing the service call. After this I won’t go anywhere else. Thanks!

By far the most helpful appliance shop I have ever encountered. Have shopped here many times and brought friends in as well. Never missed a diagnosis and always was able to get the part.

This was about the 4th place I called. They had the part I needed ASAP. Igniter switch for my furnace. Very friendly, helpful, and knowledgeable. This place will be my first call next time.Do wish the location was a bit better.

Outstanding small business. Puts the personal touch in purchasing parts.provides parts quickly and accurately. Always courteous and appreciative of your business.

Incredibly helpful, patient, and knowledgeable. What you look for in a shop like this. Exactly what I needed on hand, fast, and priced fair. Local pillar for a reason.

They found the issue with my ice maker and repaired it fast and efficiently. Highly recommended. I will use again if I need any type of appliance repair.

Awesome place had all the parts I needed for an old frigidaire furnace. no one else and any of the parts I needed. Rick is the name of the man I meet in there today. He made it easy and stress free. He is defently my go to parts distributor. Thanks again. your awesome

Bear Valley Appliance has been my go-to for appliance parts for more than a decade. Their knowledgeable staff is consistently helpful and generous in providing good advice and sound guidance, and their inventory of parts - no matter how small or insignificant - is second to none. On several occasions they have help me repair - instead of replace - costly dishwashers, dryers, and washing machines. Over the years Im sure theyve saved me several thousand dollars in needless repairs, costly estimates, or appliance replacements. Theyre the best!

Folks have an awesome knowledge of Maytag parts (even from memory!) Had what I needed in stock and offered advice on replacement process. Solid recommend!

Had the part I needed in stock. Even provided some pointers on the replacement process. Friendly helpful service.

I called for dryer repair service. A gentleman named Bruce contacted me for an appointment. The first time he stood me up. It was a no call no show. I took time off of work. The second time he arrived late and made some BS excuse as to why he couldn’t fix it and recommend that I call some one else. That is after he stood me up once again. Bad shape.

Super friendly and helpful. 100% recommended!!!

These guys are knowledgeable and honest. They made sure the parts I wanted were the right ones to fix the problem. They prevented me from ordering parts I didnt need. I dont have appliances issues often, but this is where I will always go to fix them.

Rick was helpful over the phone and although they didn’t have the exact oven bake element I needed, he offered to overnight ship it to minimize downtime.I ended up visiting BVA and bringing my element with me- they have a variety of elements on hand from which we were able to find a suitable substitute.Installed the element last night and the wife, and grandmother, couldn’t be happier. 🤗Support locally owned small business. NOT Amazon.Thank you Rick.BVA is now my go-to for my appliance repair part needs!

Ive relied on them for years they are very knowledgeable extremely helpful and fairly priced a rare gem in todays world. AWESOME!

Rick is the best he had the parts for a goodman furnace GMT-070-3, he gave some tips on how to replace igniter.

A small shop with very knowledgeable and friendly staff. They even loaned me a special tool that I needed to remove my washing machine drum. Ill go to Bear Valley as my first choice every time I need to do a DIY repair.

These guys are always so helpful (Rick) and for the most part have what i need on site. I have been using Bear Valley now for about 4 years and love giving my business to them. I would strongly recommend them to anybody who is a DYIr on appliances and HVAC. Best Parts dealer and great prices!!

I love this shop. Any time i need parts for my appliances I call Bear Valley! Very friendly staff and they know their appliances.

Helpful and knowledgeable staff. They gave excellent advise on fixing my dryer.

Called for a clothes dryer part, the lady said they have one left. Picked up part, noticed when I got home that packing had been opened. Paid to have installed-did not work. Called and talked to Rick who said he had another one. Picked up new part gave counter person old one. Not a thank you or: Im sorry you had to come back. The first part I got was a used part and Im sure they knew it. Thats why Rick let me bring old one back.I got to pay repairman a second time to R&R part. I will pass the word about this place and the scam they have going.

Ive been using these guys for parts and service for decades. Its the only place Ill go. Thanks Bear Valley Appliance!

Very friendly & knowable staff. Called when I was running late & the guy kept the place open till I got there. Great prices too

Give these guys a shot, theyll take care of you when your web orders dont fit up! They had the exact fit replacement parts for my dryer.

Fast, friendly service. They took the time to answer all of my beginner questions.

Best ever I would never go any were else they are truly the best.

Has parts to repair appliances and works with great install techs.

Fair pricing, cheaper than Amazon, ordered part Monday and it was delivered to store for pick up by 11am, Tuesday.My buddy Lance is a tradesman and he swears by these guys.

Very helpful, easy to work with, and quick turn around for parts ordering

Absolutely positive.

Great place to get parts

Best in the Denver Metro.

Always have what I need

Call these guys FIRST!

Poor unfriendly service