Hampden Auto was an absolute life saver when our car was damaged while driving through Denver. The owner checked out the vehicle and secured it so we could make it home safely. He gave us wonderful advice, told us what a reasonable quote would be when we got home, and didnt charge us a dime for his time and effort. We were blown away by the incredible integrity and kindness of this business. Thank you!
Brian and team are PHENOMENAL. They are attentive, diligent and truly professional. I had them do some work on my car 5 years ago after I was rear ended. They fixed it and shared with me they would guarantee the work for as long as I owned the car. Sure enough, I ended up having an issue with an internal part. They determined the issue, fixed it and gave me a new part at cost. They are a terrific group. Highly recommend them!!
My car was brought in after an accident and I have never been more impressed with a shop. Giancarlo is absolutely the guy you want handling your vehicle. He helped me through a very hard insurance process and has all the knowledge and empathy you could ask for. You can trust this shop with your business.
Hampden Autobody is absolutely the BEST if you want top notch repairs. The crew are kind, patient and professional. I’ve had the unfortunate luck of being in a few not-at-fault fender benders and I can say without a doubt that Hampden does the best job. Hands down! Thank you guys for getting Omar back to looking shiny and new. They went above and beyond for me and I absolutely recommend them for all your auto body needs.
The professional, honest, and very experienced team at Hampden Auto Body made my experience great. Every step of the process was seamless and communication of updates through text message was nice. I would recommend them without hesitation.
These guys are great. I have used them twice. No complaints at all. Great service, attention to detail. And my car looks good as new once again.
First off I trusted them with my 2021 Urus, “From the Top down Mike, Top notch business man and Genuine person, & GianCarlo was a joy to deal with, Car looks like the day I bought it! -Brad
This was one of the most professional and hardworking autobody shops Ive ever been to. The front desk managers were some of the nicest people I have ever met, they came right to me and told me they would get me taken care of right a way. Gian Carlo, Brian Tokle, and Mike Ross took care of me like they I was part of their family. They had my car out right on time. I cannot stress enough of how amazing the customer service was! Thank you Hampden Auto Body shop for taking care of me and my care! I would 110% recommend coming here!
They were understanding and kind and very knowledgeable on the work that needed to be done on my truck. They would not cut corners or install inferior parts to get the vehicle out of the shop sooner. The job was very nicely done.
Did an excellent job replacing my hail damaged hood. Looks perfect.
My experience with HAB was outstanding from start to finish. Mike, Giancarlo, and Brian were terrific to work with. Communication was excellent. My collision repair went exactly as stated and scheduled. Mike and Giancarlo worked hard with my insurance reps to get all necessary supplements to ensure I received 100% OEM parts and that the work was done to perfection. And it was. Vehicle looked brand new and was beautifully detailed inside and out. I was very impressed by the HAB teams perfectionism and lifetime warranty on their work. They are highly skilled and meticulous craftsmen and even better people. Like anyone, I hope I dont need many collision repairs in the future, but if I do I will never go anywhere else. Thanks HAB for the great work and great experience!
I cannot say enough about how wonderful Hampden and all their employees are. We had to bring our Subaru in after accidentally ripping the antenna off while backing out of the garage. Since we did not want our premiums to go up, we had to pay out of pocket. On top of it all, we had just moved across country and were extremely worried about all our expenses. After visiting three other body shops, I knew Hampden was where I wanted to go because All the employees (I spoke with Giancarlo, Brian, and the technician whose name I didnt get) took the time to explain to us all the possible options and they were the only ones who took photos when writing up the estimate. When Giancarlo wanted to be sure about his thoughts, he even called the technician over so that his estimate would be as precise as possible. In total, they spent an hour with me just on the estimates (even offered to give me mutliple based on what degree or repair we wanted to do.) The estimates themselves were way more comprehensive than all the other shops I visited and only Hampden noted that for a Subaru like mine a technician from the dealer might have to come and check the EyeSight system after the repairs are done (which is a flat fee of $350). In other words, every other body shop (likely intentionally) low balled us. And the wonderful work of Hampden didnt stop there! They finished the job within a day and a half (which saved us the expense of a rental car) and ended up being able to do the repair for more than 300 dollars less than what they had estimated. I honestly have never seen a body shop be so honest and not charge at least what the estimate was if not more. This whole experience was so needed as we have had a hard summer and could not afford a big expense with the car. Thank you to everyone at Hampden again! I cannot recommend them enough.
Fender bender repair on my Infiniti M37SX. Hampden Auto Body was great! Car looks great!
These guys are 100% the best. I had an insurance claim on my vehicle and they kept me updated throughout the entire process. They were very informative and honest with how the process was going and what needed to be repaired. It was an easy process and they did wonderful work, my car looks like it just rolled off the showroom floor. Thank you for all your hard work, I’m so thrilled with the work you did!
They were very professional and did a great job on time and on budget. I would highly recommend them.
Mike and the crew at Hampden Auto Body do great work and provide the service you expect. We take all our vehicles to Hampden Auto Body.
Mike and his team were the best!!! They went above and beyond to help us out after another repair shop left us in the lurch. I would recommend Hampden Auto Body to everyone that needs work on their vehicles! Incredibly professional and skilled!!
The damage to the door of my truck was not large in size but it was in a place that made a repair extremely difficult. And because of the age of my truck, a factory replacement door is no longer an option. Two other shops declined to work on it claiming it could not be done. What they really meant was that they did not have the talent, expertise, know how, or experience. Eric at Hampden Auto Body however, is nothing short of brilliant. He is an artist; a skilled surgeon. He projected complete confidence in his abilities and knew within 60 seconds of seeing the damage that he could repair it. It would not be an easy job though. And the final product - absolutely amazing!My truck is 19 years old but I have taken exceptionally good care of it and its in excellent condition. I also have a keen eye for detail and the work done was without question to my high standards and expectations. Everyone at Hampden Auto Body was friendly, customer focused, detail oriented, and professional. I would not consider another shop for any future service, should the need ever arise.Thank you to the entire HAB team!
Repaired body damage to my car after I was hit by another driver. The work is beautiful—can’t tell there was ever any damage. Service was professional, with easy scheduling, insurance interface, and continuous communication regarding timing. When I picked up my car I was thrilled with the detailing job as well. My car was shiny and clean, inside and out. Highly recommend this shop!
These guys did a great job repairing my car and dealing with the insurance company. Very professional and kept me updated throughout the process. Car was done quicker than I expected and to my surprise they had cleaned the interior. I would definitely use them again but hope I never have to.
They did an amazing job with my car. What was great about the interaction were the email updates and status of the work being done. They also handled all the necessary work with the insurance. Professional, courteous and great work!
They did a great job on the work but couldn’t reach an agreement with the insurance company and I ended up paying for a small portion of my repair out of pocket. I don’t know if that’s an issue with the body shop or the insurance company.
There are two Infiniti Certified body shops in the Denver area. The first one I used a couple of years ago was Landmark Lincoln Collision Center. I had many quality issues and had to take my car back multiple times for the same claim/repair. When I needed body work again I tried the other Infiniti Certified body shop in the Denver area, Hampden Auto Body. Let me tell you from personal experience - if you have an Infiniti and need Infiniti Certified body work on it, use Hampden Auto Body! The quality and customer service are like night and day when compared to Landmark Lincoln Collision Center. The people at Hampden Auto Body actually care. Huge shout out to Mike Ross! Thank you guys so much for the doing things the right way!
Mike and his staff are top notch! The shop is clean, everyone was friendly and helpful, covid regulations are followed, and the work was pristine! Thanks Hampden AB!
Thank you for the great work, very much appreciated!
This is a quality business that just happens to work in the auto body industry.Car looks great - would have liked to see their operations more but not in the current environment. Didnt need the car so took 13 working days for a 35 hr estimate but that may be normal for industry- I dont know.Was referred by a friend in the insurance industry so that should also speak highly of their reputation.Fully satisfied.....
Best auto body shop in the state! cant tell you how Satisfied I am with the service my 2013 Jeep Rubicon needed some minor repairs they did an awesome job. from start to finish these guys were amazing wouldnt recommend any other shop but Hampden auto body.
Love these guys! They always do great work and are super easy to deal with. I am a repeat customer and I will always come back to them for my auto body repairs. They have done work on three previous vehicles with significant hail damage(one had over $20k in damage) and my cars always come back in better shape. They absolutely do not cut corners with their work/repairs and really understand every detail that goes into fixing body damage. Mike and his team are awesome and you wont find a better auto body repair shop!
This is the second time I have used this place for my VW. They just do such a fantastic job! I would definitely recommend.
My wife’s car was hit on the drivers side and this place was recommended by Mike Ward Alfa to fix it. So glad we went with them! Giancarlo was so welcoming and nice during every interaction! And Mike and Brian were great communicators throughout the process and very professional. The car looks brand new again and we were very happy with the whole experience. Highly recommend this place!
Hampden Auto Body repaired and repainted several paint defects and blemishes on our 2017 Jaguar F-Pace that we purchased as Certified Used. It now looks like it just came off the production line in the 🇬🇧. Great Job. 👍
I recently side swiped my brand new car against a concrete pillar in my parking garage. Needless to say I quite upset. Mike Ross and his staff were not only a joy to work with but my car looks brand new again. I also like that they are family owned and operated and they were very safety conscious during this time of Covid. I would not hesitate to recommend them to a friend or go back if something else happens to my car.
Hampden Auto Body did a great job repairing my Infiniti G37. The work was completed earlier than I expected, the cost was on budget, and best of all you cant tell where the work was done. I especially liked the email updates on the status of the repairs. These guys will be my go-to auto body shop from now on -- although I dont want to see them too often!
Great place for body work on a car. They were very personable, efficient and got my car done quickly.
Unhappy with the service, had my car in for changing the hood, said 3 days to get the work done,I called on 4th day they said they needed another day, they didn’t call me to inform that there were delays. I called again on the 5th day, they still didn’t get it done yet and Didn’t even bother to call me to let me know that they were behind, finally on the 6th day they got it done. I went pick up the car without any apologies for their bad service. Never again!
Excellent service and workmanship.
Great experience with this auto shop. Everyone I worked with was very insightful, I received a very accurate description of the recommended repair, and the repairs were done quickly. Added bonus- they were so precise with their anticipated pricing & repair work that the initial quote I was provided ended up being the final cost of the repair!
They do great work Id go there
I had an accident and was referred to Hampden Auto Body by a close relative, who had their vehicle repaired by Hampden Auto Body. When I first walked in the door, I was greeted with a friendly smile and a handshake. They gave me their undivided attention checking out the damage, taking pictures and submitting an estimate to the insurance company. Their customer service and workmanship, is second to none, on a scale of 1 to 10 would definitely be a 10+!! I would recommend Hampden Auto Body without any hesitation. Thank you all (Hampden Auto Body) for your superior service.
They did a great job with some clear and vinyl wrapping work and made a pretty large scratch invisible. They will keep you up to date on everything they do and the work is top notch.
Hampden Auto Body is simply incredible. They are professional, responsive, and the attention to detail that was put into the work on my car is second to none. If you need any body work done, this is the place to go. Thanks for the amazing work and service!
Very professional and courteous staff. They did a fantastic job.
Brian has helped us several times over the years, and we know we can count on him to take good care of us. He is very knowledgeable, helpful and professional.
Let me start by saying I couldnt be anymore happy with the job itself as when my car was finally completed, it exceeded my expectations. Not only was the repair completed which was perfect....the shop also took time to throughly wash my vehicle including sparking the tires. Even the inside was detailed, smelled awesome & the car was vacuumed as well! On top of that, the technicians are honest as they found 60$ in my car I forgot about and rightfully returned it. Brian, one of the owners/partners took time and was very careful with listening to my overall concerns and did a great job of trying to smooth things over. Job well done to say the least. Next, let me say I was a different kind of customer as I was not going through my insurance company and needed to pay out of pocket fully for rental. Upon inception, I was told from Giancarlo that normally this type of repair takes a week but certainly could take longer. So I took out a rental for 10 days figuring this would be adequate. The estimate was detailed and at first I had problems with the verbiage that read “actual charges may be different than what is quoted” seeming it wouldn’t protect the customer. After inquiring about this terminology...I was told between 0-10% of vehicles with similar repairs do get charged more based on what is quoted. I was charged roughly 100$ more which I had no problems with as the final invoice did check out and was easy to interpret. My problems with this shop are based on several miscommunications, most of which could have been easily avoided with just better customer service. The first issue I had was that the shop DID NOT set the expectation on how long it would take to complete. I would always want a conservative figure and if they told me it would have taking 2-3 weeks to get this particular job done….I would not have had the work done here. After 8 days, I did receive a one sentence email stating “your vehicle is now in the painting process”. I have no idea what that means and nothing else was said. I called back soon after and still did not get a realistic time frame as to when the work would be completed and felt totally in the dark. On the 11th day, a Friday before the weekend, I got an email stating that the work was not completed and still no rough idea on when it would be completed. So I did respond and state that I was disappointed in the overall service level and also added it was a mistake to have the repairs done with Hampton Auto Body. I got a response from the owner Mike who was trying to help, stated they did have a special agreement with Enterprise for a discounted rental shop rate. I responded back stating the information that was just told to me should have been communicated when I dropped the car off as by the time I received this email, I had already booked another rental agency at a premium spending much time to lock it in after my existing rental was terminated. I was told by Mike personally that I would get a follow-up call on Monday. Monday came and went as did Tuesday with no email or call. I responded with a snotty email on Wednesday morning, clearly frustrated that read “you guys must not care about your reputation”. I felt it was deserved seeming that I was totally in the dark and all contacts knew that I was already unhappy with the service level. So I did get a call from the owner Mike shortly thereafter and it did not go well. He took the email as a threat which it clearly was not. He made some excuses based on recent COVID layoffs. I asked him to stop talking over me. He did not and I had to hang up the phone after asking him repeated times. As a business owner myself, he should have WANTED to hear about the mis-communications while taking ownership of the matter. u2028u2028A few more days went by as I asked for as little communication as possible. The work was completed on the 18th day, and the communications on the day I checked out were smooth for the most part. u2028u2028It seems like this shop is currently taking in more than it can chew. Sincerely, Ben C. BMW 16’ X1 AWD
I cant say enough about Mike and his crew. They are the only ones I trust with my vehicle. You wont find a better shop to do the work right as they are perfectionists! This is my 4th vehicle repair by this shop. Professional, great work and friendly.SincerelyKathleen Hooten
Responsive, communicative, kind, personal, and quick. Waiting room was clean and comfortable, voicemails responded to quickly, and friendly staff. I was in a bind and needed a side mirror replaced quickly. Hampden Auto Body pulled through for me! Thanks for the speedy and reliable service!
I called three different auto shops that were all well reviewed. Hampden Auto Body gave the best service on the phone and didnt disappoint in person. Mike was professional and courteous, took the time to answer my questions and explain the repair. Determined how to best go about getting my CR-V fixed quickly and without much effort on my part. My car looks perfect and I couldnt be happier! Highly recommend and thanks for the great work!2/20/2016 Addition - After Hampden Auto Body fixed my car last summer, I got rear-ended in November. Had no qualms about coming right back. Mike and Brian both were extremely helpful in working with the other partys insurance and getting my car fixed right. Great communication (phone and email), sent me documentation of what they were doing, and then they detailed my car - after not washing it for two months in the winter it was pretty bad - and it looked sparkling new! I cannot recommend them enough. If youre in the Denver area and need a body shop - just go here.
Kind & compassionate at a time I wasn’t sure what to do. Everything was patiently explained & so well communicated! Highly recommend.
These folks are honest, knowledgeable and professional. Did an excellent job on my truck!
I am beyond happy with Hampden Auto Body. This is the second time they have worked on my vehicle and the level of quality and attention to detail is unmatched. They even refinished one of the cars headlamps that had nothing to do with the repair. This type of customer service is unheard of this day and age. They definitely treat you as if you are part of their family. They have earned my repeat business and I highly recommend them.
Hampton autobody does excellent work on the cars they’re working on. I would recommend there services to anyone who needs there cars worked on.
This place is awesome! The staff is knowledgeable and respectful. The quality of their work is impeccable, better than other body shops in the area. They really care about the product they produce! I am so happy with the work they have done! You cannot even tell the vehicle was in a wreck! Thanks guys!
Hampden Auto Body did a hail repair on my F150, they cut the roof off, and put a new roof on. Five years later I took it to another body shop to have some other work done and they pointed out the roof was rusting and the seal wasn’t properly applied causing the roof to rust. Caliper collision said the roof should be warrantied by Hampden Auto Body.Yesterday I visited Hampden Auto Body with Mike Ross. He said that wasn’t covered under warranty, gave me a quote and sent me down the road. So they say they warranty their work but in this case they said they wouldn’t.Nice people, fair craftsmanship, poor warranty.Repair recommended: remove light surface rust, put on a rust inhibitor, and apply epoxy down the seam was $300.00-$600.00.
The quality of their work was amazing. Also, they were great help at helping me negotiate through the insurance company nonsense.
I had the folks at Hampden Auto Body repair extensive hail damage on my Jeep Grand Cherokee. The process couldnt have been easier. They handled all the insurance process for me and got my vehicle looking brand new when it was done.The staff is very friendly and helpful - anytime I called in for an update on the status of the repair, they answered my questions very patiently. When I picked up the vehicle, it had been detailed inside and out. A few very minor follow up items were handled within minutes, and the quality of the work looks outstanding.
Very helpful group of people, Id recommend this place to anyone who needs help
I highly recommended Hampden Auto Body to anyone who is looking for quality service. Mike, Brian, and Dan took time to ensure I was properly taken care and dealt with my difficult insurance company, the customer service staff kept me in the loop every step of the way. Hampden Auto Body service staff not only exceed my expectations but made my car look brand new. It is by far the best auto body shop that is privately owned and operated in the Denver metro area, that Ive ever been too. In addition of receiving quality craft man ship and excellent customer service, they offer a lifetime guarantee on all their work. I hope I have no need to visit them in the foreseen future; however, if I do they are guaranteed to have me, friends, and family return.
Great auto body service.
This body shop definitely deserves all of the good reviews it has. They did a great job repairing some fairly major damage to our SUV, and they performed the work well enough that I cant even tell it was damaged. They also stayed on top of the other guys insurance company to ensure our rental car was paid for properly. Hopefully I wont need their services again, but if I do, I would definitely return.
Amazing the managers are very very friendly. They took care of my car and I. I would recommend going there for sure
Absolutely the Best auto body shop I have ever used!! Mike who is the owner is absolutely fantastic to work with. Hampden auto body is amazing, their shop is the most organized and cleanest I have ever seen. Too bad I can only score Hampden auto body with 5 stars, the are wonderful!
They are best body shop ever
Great service
Worked with Jean Carlo who is A Plus!!! Fast and great quality at a reasonable price!
From the friendliness to the accommodation to the actual work done - these guys are the real deal. They got me in much sooner than expected & took care of issues that were beyond their responsibility. The work done was also flawless. Thanks again to Mike & team @ Hampden!
Very good business to deal with
I cant say enough about Hampden Auto Body. They were very professional and kept me updated on the progress on my car throughout the whole process. They set the standard for customer service, professionalism, and quality of work. I will definitely recommend them and return again when I need any sort of damage repaired on my car. I am very please with the quality of work. Thank you Hampden Auto Body!
So far so good had to take my Nissan Murano there for them to look it over. This is after going to two other places, who wouldnt even give me the time of day .My nissan will be going to Hampden Auto Body to get fixed.
Mike Ross and his team are one of the most hard working, caring, honest, professional, and efficient group of people Ive ever met in my LIFE. Ill honestly say it was a blessing finding them after my car accident a few years ago. Mike dealt with my insurance as he repaired my car-while I recovered from my injuries with complete peace of mind. And now, a few years later, needing other minor repairs to my brand new car-Mike & his team showed me the same honesty, care and hard work that they did a couple of years ago. They took SUCH good care of me, and I will forever be grateful to him, his family, and his amazing team. Hampden Auto Bodys philosophy and work ethics is a standard of genuine excellence that every business should look up to and strive to accomplish. They work with such diligence, care and organization. Their passion to help, and the pride that they take in their honest hard work, shows from the minute you walk into their office till the friendly handshake they give you when you leave. My entire experience with them has been nothing but pleasant and delightful. They are truly a gem of a team and a family.
The staff is amazing! They under promise and over deliver!! I recommend them to anyone looking or needing auto body repairs to their vehicle.
By far one of the best auto body shops in that area. Everyone that works there is super nice and helpful. I highly recommend them for there high-quality work!!
Have had my car worked on many times. My husband is now getting his truck done. Family owned. Great service and fast. They did everything with the other parties insurance for me!
Despite some difficult-to-find parts Mike at Hampden Auto Body did a stellar job restoring our van to new condition
Thank you for the great customer service and going out of the way to solve my issue. You all have been so helpful and I greatly appreciate it. Thank you so much!
They are efficient and affordable. I got a quote from another business for a simple, straight forward repair and Hampden Auto Body was $200 cheaper. They also offer an express service (for appropriate repairs) and completed all the work in an hour while we waited. They even cleaned our car, inside and out, when they were done! The staff were all very nice, as well, and pleasant to work with. Last, I appreciate that they will communicate with you via email, which makes life easier when phone communication is difficult during the work day. If we (sadly) need body work in the future, this is right where we will go!
Phenomenal service for a repeat customer. I got lightly rear-ended on an icy day in my Land Cruiser back in January. Had Brian look at it and give me an estimate. Booked an appointment for April when I was traveling on the spot. The estimate was accurate and the price was what they said it would be.This was my second time with Hampden and wont be the last. (Well, hopefully I wont ever need them again but if it does happen...Ill be back!)
*Consumer beware* They estimated my truck $700 lower than my original shop that I go to. Then came back and charged me more after they broke my truck down and got into the work halfway before pointing out obvious work that needed to be done to complete the work. They then ordered the wrong parts. The 1 week job took over 3 weeks. I was called to pick it up after it was finally done. I took an Uber to get there only to find out my truck still wasnt ready! They offered no compensation for wasting my time or my travel costs to get there. The truck was dirty on the inside (dust from sanding). I had the truck detailed before I dropped it off. The decals were not installed. When talking to the owner about all the complications, he gave me attitude.To top it all off, the work failed in less than a year!It may look good when you pick it up, but the work on my truck failed.
I had a great experience at Hampden Auto Body and would go to them again!
I chose Hamden to get my Audi repaired because of the good reviews and was not disappointed. They took time to really explore the damage, gave updates throughout the repair process even when they found something that needed to be replaced instead of fixed. Car came out looking beautiful. Thanks to Brian and the rest of the team for taking care of it.
Unbelievable results and quality they put into to the car! My sons Cadillac came out very good, so I would recommend this small business.Thanks,Eric
This was my second experience (March 2016) with Hampden Auto Body and I was just as equally impressed with their service and work as the first time. Even though they were very busy after a recent snow storm they still made me feel like my car repair was very important to them. The staff worked very hard to get me the very best estimate and price on parts and kept me well informed all the way through. I was especially impressed when I went to pick up my car and they commented that not only did the guys in the back remember my car but they fixed more then I expected at no cost. And the excellent price I received initially on the replacement parts even got better as they continued to work even after the initial estimate to find a better price on the parts for me. I cant think of many times that when I went to pay for a service that the bill decreased! I would to back to Hampden again and recommend it especially to other females like myself who are looking for a full team of professionals that can be trusted! Thanks again everyone at Hampden!!
Not a great experience. I was told this week or next 5 weeks in a row. I was told initially the entire process would take 4 to 6 weeks and the total duration was 3 months. The quality is ok, but something is also rattling in the tailgate that wasnt there before now as well. Everyone was nice, but not effective communicators.
When I went to sell my Honda Civic, I found out it needed some hail damage repair. Mike and Brian walked me through the claims process with my insurance company so I was able to have it repaired and get top dollar for my car. I just brought my new car in for a new windsheild and, again had great service. If I ever have a car accident (knock on wood) I will never take my car to any other body shop. These guys are the best in Denver.
After being rear-ended on Sheridan, my Infiniti G37 hard-top convertible needed work. Hampden Auto Body worked with my schedule (and scheduled the work on my car while I was on a trip) and handled the nightmare insurance that the other driver had. The work was done in October and every day I look at my car, I realize you cant tell anything was done. Its perfect. My roof works like a charm (the rear had been dented in), no weird rattles or bumps, and my car looks like new. I would recommend Hampden Auto Body and Mike Ross to anyone who needs work on their car.
I put a huge dent in my not-even-a-month-old car. So of course I was nervous about finding a reputable, honest place to make it look new again. After much research online, I stopped in Hampden Auto Body to get a quote. I immediately had a good feeling after talking with Mike; he was friendly, yet professional and clearly explained what needed to be done. I brought the car in the following Monday and was told it would be finished in about five days, yet I was doubtful because his parking lot was full of people bringing in their cars. THREE days later he called and said my car was ready. The work done was clearly perfect and no one can tell anything happened in the previously dented area. Im not only given Hampden Auto Body top reviews for the reasons mentioned above-but also for the little above-and-beyond details such as emailing me updates following every step of the repair process as well as taking care of the rental car details. I am beyond happy with Hampden and would definitely recommend them to friends/family!
A fender bender four hundred miles from home might have ruined our Christmas holiday if Mike and the crew at Hampden Auto Body hadnt worked so efficiently with our insurance company and their adjusters. By the time we returned to DIA parts had arrived and after only two days in the shop we were on the road again, returning to Wyoming. Hampden Auto Body is a professionally run organization. Thanks!
Hampden Auto Body is a top-of-the-line auto collision shop - quality work and excellent customer service. Over the years now Ive used them on several occasions after accidents, and have been both pleased and impressed with the results every single time.
From the time I walked in the door to leaving, the customer service was excellent. I had no appointment prior and did not have to wait long at all before an inspector helped me. The shop works with top-end vehicles and is certified with many brands. Giancarlo Sarmiento took a look at the two inch puncture in the quarter panel. Though the puncture was small enough to what some shops would suggest welding and bonding, Giancarlo immediately recommended a quarter panel replacement over bonding due to the nature of the 2018 car. He said his shop is capable of ordering the part but he admitted he would rather have it done by the only BMW-certified shop he knew in Colorado. Each vehicle protocol for repairs is different with specific requirements. He wrote down directions and encouraged I reach out to them. That is such honesty and I absolutely appreciate this shop for doing what is best for the customer. Having contacted the BMW Body Works by Murray, they explained the process and said Mr. Sarmiento at Hampden AB was absolutely correct in his diagnosis and did me a huge favor; meanwhile other shops would have attempted the job just for the business. They have my absolute respect.Hampden Auto Body doesnt settle and only gets the job done right!
2012 Chevy Equinox LTZThe guys were great! The shop was super clean...and most of all the work was A+ quality.I was a GM for a very successful auto body shop in Boulder CO (years ago) so I have a good idea of how things should go.You dont just work with one person, you get the whole team! They keep you informed every step of the way via email.I would of loved to have this team years ago in my shop.Special thanks to Brian.Thank you.Bill & Chiara
Could only imagine the customer service. While out on a work run (I deliver tires) I made a wrong turn and had to make a U-turn in there parking lot. Now I drive a box truck not a normal car, there lot was perfect for me to make a turn and I made it.As Im about to pull out of the area, someone has the nerve to run out and yell that I cant make a u-turn here! Not nice and calm, rude and pissed for no reason. I will surely never do business here.
Mike Ross and his team took great of our vehicle. I highly recommend Hampden Auto Body to anyone looking for a reliable and trustworthy auto body shop!
I am so disappointed in the shop! I was told on Friday my car was on the rack and they would know everything by Monday. Tuesday I was told they were almost finished with the discovery on it Id know by morning. Today I was told they need an additional 3 or 4 more days to finish the discovery on it.This is unacceptable they have had my car for over a week now more then enough time for the discovery and anything else.My insurance company is now arranging for my car to go to anther shop and will no longer recommend Hampden Auto Body to anyone!My Insurance company finely had to send an adjuster out and totaled my car after waiting 3 weeks to hear back from this shop.January 7, 2014:Revived a call from Mark today complaining about my review. More or less I am wrong he never told me the things I was told (insert eye-roll here)!And because of my unfavorable review he wont ever do business with me again! Really Mark, you think I will bring any cars back to a shop that lied and kept me waiting 3 + weeks? Then have the nerve to call and expect me to remove my bad review? I will tell anyone and everyone to take their cars to Hopps auto body down the road. Now there is a reliable and trust worthy auto body shop!I stand by my original review, and find it very disrespectful that Mark thinks it is alright to call someone and try and bully them into removing a bad review!Too bad I cant give an even worse review then this one.... All I can say now is two thumbs down!
Wanted to replace the lock cylinder for the driver side door on my Jeep Cherokee, The price was OK over the phone. Then once you get there, they have a whole different script for you. Took my business 2 blocks down the road, they got it done in 20 minutes for $20 less.
Great quality work .Mike was easy and pleasant to deal with, will definitely recommend this shop.
Great shop! They dont over charge andhave great customer service.
Friendly service and the work done was awesome! Car (rear of it) looks brand new. Thanks!
Very happy with the work they did and would highly recommend. They also had the lowest quote of the 3 shops I went to for my door / mirror repair.
Really great place to get work done really amazing job
Hampden Auto Body was referred to me by a couple of friends and associates. It is an accredited body shop, but did not live up to the standards that come with it.The paint work was mediocre at best, with many imperfections, even on the brand new OEM parts. Imperfections included: running of paint, drops of clear-coat hanging off of body, painted over sticker, a section without clear-coat, and chips that were clear-coated over. They also used glue to repair a loose bezel without asking me, which was to be repaired myself. The vehicle was returned with zero fender liner retainers, where there were previously. There was also a trim panel that was to be repaired at the cost of the insurance company, but was not touched. Lastly, when I was provided my old parts, there was a section of my grille assembly I was not given.The work was not worth the several thousand dollar price, and I would not recommend this business to anyone, purely due to the poor work.