Brought my truck in for service, I was taken care of promptly. I was notified what to keep a eye on for future service. I was happy with the way I was taken care of, I will be back again.

Lenny is absolutely wonderful and everyone is so nice and friendly

Friendly service advisors and they get things fixed very well!

Fast, Friendly Service. Always do right by me. No problems what so ever!

Fast friendly, considerate service. I will be recommending this dealership.

Dan was awesome. I went to two other dealers and I felt very listened to.

Nice friendly people. Quilty work.

Went through a program in my work place to get assistance getting a vehicle from this place. Picked up a 99 GMC Sonoma for just under 5000 didnt even put 300 miles on it. Driving home frome Escanaba to Hermansville lost complete oil pressure truck shut off at 55. Super fun way to make a pit stop.

Bought a used GMC from them, most excellent adventure, a little, maybe a lot of wheeling dealing we settled on a price, Im happy hope they are too. Everyone went the extra mile.😊😊👍👍

Been trying for months to get Wes to call back about where my gap insurance refund is and they are actively avoiding me. Never buying from a Riverside dealer again. Cars are dirty and not maintained.

I went to Riverside Chevy a couple days ago to shop Silverados, and I was very dissappointed by my experience. I came prepared with a build specification from Chevys website to give the salesperson an idea of what I was looking for. The salesperson I spoke with was pushy, rude, and manipulative. I explained that I would be buying a truck soon, but was still in the initial shopping/research phase. Throughout our discussion, the salesperson constantly pushed me to order the exact vehicle I had in the Chevy specification brand new from GM. I wanted to discuss used and other new options, but he made no effort to understand what I was looking for, and he scoffed at any suggestions I made outside of placing an order for the brand new truck. He did not even offer for me to take a test drive in something similar, but yet expected me to order the truck right then and there. The worst is that he explicitely stated that for me to be shopping instead of ordering the truck on the specification was a waste of his time! I will not buy a vehicle from this dealer, and recommend that nobody else does either. I am talking with Broadway Automotive in Green Bay right now, and they seem very helpful and accomodating. Moreover, the price estimates Broadway gave me were much lower than Riverside.

The folks in the Service Department at Riverside Chevy were wonderful!Tonya and the crew worked our diesel in to their schedule while we were camping in Gladstone. A big Thank you for great service!

Bought a truck from them. So far. One happy customer.

I just want to thank Nick Erickson for helping me out. I was using a loaner vehicle from another riverside dealer and happened to be in Escanaba when the low tire pressure indicator came on, I pulled into your Dealer in Escanaba and Nick checked all four tires and added air to the ones needing it, Afterward Nick gave me his card and told me to call if the light came on again while I was in town. Thank you for such wonderful service,

Good sales people

Angel is wonderful. Above and beyond superior service from her.Donnie has been wonderful as well. Nice to work with a service department willing to go the extra mile to make sure things are right. I highly recommend riverside chevy and their great staff!!Satisfied customer here!

Parts and service departments very good

Excellant place to buy a vehicleGreat people

If youre looking for an excellent dealership with exceptional service, my advice to you is that you should continue looking. I would rate this dealership with 0 stars if that was possible. Not only did they sell me a 2010 Impala that had its original engine fail with less than 57k miles on it, they also sold me warranty coverage from First Extended warranty, and they did not honor the terms of their coverage and replace the failed engine. It has been almost 3 years since I had to pay for the new engine myself. I have spoken with the service department, and several of the sales managers with absolutely no resolution. I sent all of the relevant information to the dealership via email at their request, and they have never even bothered to respond. I spoke with their service department before the engine was replaced at a different dealership and was told that as long as the repair was completed at a certified dealership, the engine replacement would be covered by the warranty. I will never by a Chevrolet when Im looking for a new vehicle, and would certainly never buy a vehicle from Riverside Cheverolet in Escanaba Michigan!

Service did a great job helping me with my issue and getting me back on the road quickly.

Fast and friendly. They got me back on the road quickly.

They have the people to get you the parts you need.

Tried to buy a part took a half an hour and had to talk with service about using points than was left standing there for 20 min till I just paid cash...

Excellent customer service

I had a wonderful experience purchasing my new vehicle here. Everyone was so helpful and super friendly, they make you feel like family. The next time I buy another vehicle, I will definitely be going back to Riverside Chevrolet.

Salesman treat you like you cant afford anything on the lot and without asking a budget they say we have a budget lot over on so and so. Then walk away and no one helps you. Riverside Ford has much better staff and selection. Guess you either need a suit and a Ferrari to get respect there or be friends with the salesman to have coffee and a conversation about a vehicle. My business will be else where. I have bought a car from them years ago but will never again.

Everything was excellent. The service adviser Mike worked with me to come up with a time when this could be done in my crazy schedule. Brett did a great job with everything as well. This is why I come here for autos and service.

The people who work here in the service department are the best.They had my truck fixed in no time, very friendly and helpful.Thank you so much for you help today.

I got a 2016 Chrysler 300 from them a couple months ago. Have had no problems at all besides figuring out the new technology lol. Very friendly salesperson as well as the help and dedication I received from everyone

Fun friendly atmosphere. Love the commercials. If your going to buy a Chevy in the UP this the place to do business.

We thought nieces Aveo might need new all-season tires as she moved here from southern WI. Greg in service called my mother-in-law, Jeannine Frankenberg, to tell her the tires on the car were still in good condition and there was no need to replace. They could easily have just replaced the tires and made the sale and then sold the tires they took off. REALLY APPRECIATE HIS HONESTY AND INTEGRITY. That is why my mother-in-law will continue to do business with Riverside.

The cars are great, the sales team is great, but every other customer service is atrocious. Ive called both business managers twice (4 calls total). I left voicemails each time with my phone number and no one ever calls me back. Same with trying to get my car detailed. Im so frustrated just trying to get ahold of someone.

When my vehicle went in for diagnosis my husband had to call to see why it hadnt been returned so I could lock my place of business and be on my way - a part needed to be ordered. Today it was to be repaired. At closing time I happen to notice my car had been returned, parked in front of a neighboring business, left unlocked with the keys in it???!!!WHAT kind of Customer Service is this???!!!

Terrific people to work with, Lenny Vader was super, made my experience so enjoyable. Very knowledgeable.

If you would like to buy a vehicle including preowned and want a dealer to stand behind the product they sell then get one here! After having a few issues with a preowned vehicle I purchased from Riverside they now only took care of the issues they were obligated to but went above and beyond to take care of my family. Thank you Greg and Donnie!

Riverside always listens to vehicle concerns. Every individual at Riverside is professional and kind, and they seem to sincerely care about the customers. I will keep returning to Riverside Chevrolet.

I always have excellent customer service when I bring my car here!

Thank you Jim Beauchamp, Greg Bruce, Glen Pearson and all the fine people in the service department!We were prepared for an expensive, time consuming repair but were only charged a small fee for a stuck injector and sent on our way in a half hour.You all have saved our day. Thank you!

Great people to work with a good selection of vehicles to choose from.

Best service, great people willing to go the extra mile to help a customer.

Bought a truck there and I live in Wisconsin

Good service

In and out, on time and altho we had visions of the worst senerio..3 different warning lights, the tech found the problem, fixed it and we know our vehicle​ is good to go for now. $77 bucks later we are very satisfied. The van is 10 years old.. didnt want to invest much more in it..looks like well get alot more time with it now. The staff is always courteous and truthful..means alot.

I have only had my vehicle serviced here. Greg in the service department is a great guy.

Prior to moving to Minnesota, my wife and I purchased a used car from Riverside. The claims made included one owner, local trade, and that the owner was a reputable member of the community that worked for the Secretary of State. Aside from a Clean history, it was clearly indicated on the RD-108 Application for Michigan Title and Registration form that there was no damage or prior salvage. The car was priced appropriately, and the salesman even cut $500 dollars off the asking price right away. He claimed they didnt know much about the car, but I think he was lying. I took his word for it, and brought the car home. My mistake.Read my YELP! Review for a list a mechanical problems this car had.Upon arrival in Minnesota, I applied for a MN Title. I received one in 5 weeks that had a big red stamp on it. Prior Salvage. I called Riverside and asked them what there history report said about the vehicle. The woman on the phone found the record and said there was nothing on the history. I paid for a separate vehicle history and found that before arriving at Riverside, the car was checked into Coreys Auto Salvage in Ingalls, MI. Damage type was listed as Junk And Salvage. Deposition said Sold. However, this report did not say when and where the car was damaged. I called Riverside again. I explained to the woman on the phone that my report said Coreys Auto Salvage on it. There was silence before she replied that the report they have listed a Minor accident in Florida. I asked for their report and she obliged. Upon reviewing their report, the accident was not minor. It is described as a front end impact that resulted in deployed airbags and the vehicle being towed from the scene. The next item on the report is that the car is being registered in Michigan. The date correlates with its arrival at Coreys.I called Coreys. They could not legally provide too much information, but told me exactly what I needed to hear. They only buy TOTALED vehicles from insurance. With this new information I called Riverside again. Coincidentally, the salesman who sold us the vehicle had called a couple weeks prior to check on how the car was treating us. I thought it was only appropriate that I talked to him. His demeanor quickly changed when I explained what was going on. To put it simply, I told him that I didnt want this to get stupid. They obviously sold me damaged goods. The Bill of Sale and RD-108 should be null and void. Give me my money back. You can have the car back to auction off or whatever you so choose. Needless to say. Riverside decided to act stupid. They claimed that they had no way of knowing and that the sale, although unfortunate, is final.We decided to pursue legal action. I contacted the best lemon law Lawyer in Michigan. She obtained a certified title history (This is a government document that goes into much greater detail about a vehicle history than any online history report). She had some bad news for us. The car had been totaled and was obviously the victim of a title washing scheme. Michigan is apparently too lenient with titling laws, hence you can total a vehicle out of state, and sell it to a Michigan salvage yard. They fix it, and alakazam you have a clean title. Her honest recommendation was to drop the case. The reasons being 1.) that the court costs would be very high. For example our next move would be obtaining a court approved appraisal of the vehicle which could cost $1500+. 2.) Riverside would likely exhaust us financially in court, knowing that they have the upper hand in a state that does little to enforce titling laws. 3.) Legal action would be very time consuming and we could not afford that as professionals working two states away.Lessons learned: Obtain 2-3 vehicle history reports to get a more complete historyDont purchase a vehicle from Riverside

Excellent Customer Service... Thanks Mike

Lenny was great we will be back😁

Extremely friendly as well as great service! Thank you!

Not a very big selection and no room for price negotiations. Cash is definitely not viewed as it once was

Best dealership around

Fixed my leaking tire, no charge.you will always get my business.

Service is excellent

Excellent staff!

Always excellent !

Lousey service manager

Great.

Went in for service, was treated very well

Good

For parts, it is way to expensive, ($73.00) for 25 terminal pad end connectors, that they had to order 2 WEEKS ago, and I am just get thing them now :-(

Always friendly

Amazing staff

Nice

Suck