Marcella and Alex are such kind helpful people. They go the extra mile to make sure my hearing needs are taken care of! I’ve been with miracle ear for over 10 years and could not be happier with their concierge like service. It’s so hard to come by in this day and age especially at still reasonable prices! So grateful for their dedication.
Marcella is AMAZING! She is kind and compassionate and she genuinely cares about every patient that walks through the door. Going in for a hearing test can be stressful and Marcella goes the extra mile to make everyone feel comfortable and have a great experience. Five stars!
Alex at Miracle-Ear Hearing Aid Center in Escondido went above and beyond to make sure that we were happy. His recommendations were spot on and his expertise was invaluable. We will never go anywhere else!
Alex has the perfect personality for this job. He is professional and goes out of his way to ensure you understand everything. He truly cares about his patients.
Marcella at the Escondido Miracle Ear location was a delight! Super friendly and knowledgeable, will recommend her service and this location. Great job.
Truly great service, extra care really appreciate the service I got. Alex and Marcella have Provided me with professionalism and an honest knowledge, thank you to all the staff very helpful.
Great service with great people. Would recommend this place. Ask for Alex or Marcella they’ll take care of you.
Marcella is a God send to Miracle Ear. Professional, knowledgeable and friendly. If anyone asks where to go for hearing aids, I send them to Marcella because I know they will get the best service.
My husband has been coming here for years. Alex and Marcella have been very help. Recommend Miracle Ear and this office to all my friends and family
Im very happy with the service. They are very kind and friendly and even happier that they speak Spanish!They have answered all my questions and make me feel they are always available for me. I love my hearing aids. They are so comfortable since I use them every day!I can now hear my daughter!!!!Thank you Alex and Marcella!
Alex is a very hard working person and truly cares for his patients! You will not be disappointed!
I love my Miracle-Ear hearing aids. It is amazing how well i hear. My family is happy they no longer need to repeat to me. The Escondido staff are very courteous and very efficient. I recommend Miracle-Ear to anyone with hearing problems.
Alex is Amazing! He is very nice and professional. Alex answered all my questions and helped me out when I needed information on the product. I definitely recommend going to him! Ask for Alex, He’ll help you out!
The customer service here is great, Alex speaks Spanish, which is great, helped my Dad feel at ease, they were able to answer all the questions I had to make the transition into him using hearing aids as smooth as possible. Will definitely recommend to friends and family.
Always have great service..everyone is helpful and detailed to understand what s expected from my hearing aids..
Alex is very professional and good! He really know his job, will recommend anytime!!!
Great service. Marcella is awesome!
Super happy with this place!! Super professional, kind and efficient!!Would 100% recommend to friends a d family!!
I have been using this office for my hearing problems for many years and find them very helpful in meeting my hearing needs. The staff is very competent and extremely courteous. Thats rare these days!
Pleased with quality of hearing aids. Service has been superb. Any problems have been taken care of. Alex and Marcella are a great team!
Customer service was excellent! I felt that my questions and concerns were addressed to make an informed decision. Thanks to Alex who took the time and was knowledgeable and personable. I would recommend this miracle ear to my friends and family.
No pun intended, but Alex is a great listener and a perfect fit for this store! Excellent customer service rep for the company.
Alex with Miracle-Ear in Escondido made me feel incredibly at ease during the two visits I had with him. His calm demeanor made a nervous situation for me much more relaxing. Alex did a very thorough hearing exam and was able to show me which frequencies and decibel levels I was having a hard time picking up (my wife was happy to see this documented!). He was very gentle when taking ear impressions. If you go in, ask for Alex and he will take excellent care of you!
My experience has been excellent for all of my appointments. My hearing aids are very comfortable. Alex and Marcella’s service is superb!
Appreciate the honesty and quality of product givin for my circumstances (thank you Alex)
Alex was fantastic with my Dad. My Dad is very happy with his new hearing aids. Everyone was very professional and friendly. I highly recommend them.
My experience has been great at this store. Alex and Marcella have helped me solve any issues with my new hearing aids.
I had a great experience with Alex and Marcella. Just got my new ear molds and they finally fit well. Alex has been very understanding and patient and with a great attitude. To his boss, make sure you keep him!!!
Now I’m in trouble I can hear my wife. Great service great product. I’m very pleased.
I think they have a fair price and they are nice people
Alex at Miracle ear in Escondido help me feel relax and at ease. He was very thoughtful and knowledgeable and did a very thorough hearing exam that make me feel very comfortable with him.I highly recommend this place.
Hearing exam very thorough. Most thorough exam Ive ever had. Adjustments were made to the sleeve that fits into the ear which made it more comfortable and reduced the feedback I was getting before. Alex was very knowledgable and answered my many questions in a way I could understand. Marcella is wonderful and is super friendly. She makes you want to come back. Hearing is believing.
My mom had to break down & get hearing aides. We came to Miracle Ear, she had those for about 4 years & we found out she needed new. Alex really helped us out to find the perfect pair. Marcella has been nothing but helpful. We got moms new sides & have had to do some adjustments, Alex & Macella have gone out of their way to make sure moms aides work for her. Not only are Alex & Marcella professional, they are human & very much kind & fun loving people.
Always greeted by a friendly Hello from Marcella! She makes us feel very comfortable & at home whenever we visit! Great staff!
Alex was very patient with my mom who is Japanese. He worked to ensure that she could understand and hear what what was being asked. Marcella is also great as she is very personable and follows up. They are the best team to go to.
It was an excellent experience. Alex was very helpful and made everything very clear. Would recommend Miracle Ear to anyone. Very happy Im able to hear again!
Profesional and honest job. Guaranteed.
Thoroughly impressed with how professional, knowledgeable and courteous the Miracle Ear staff is here at the Escondido location.
Alex and Marcella helped me with my hearing problems. Things seem to be ok right now. I appreciate their help otherwise Id be lost since they took me step by step with my hearing aids.
Alex is very professional and an extremely caring individual!
Im very pleased and grateful for the service I have received from Alex and Marcello! You guys have been very kin d to me and I would recommend this store to anyone.
I have been a cutomer for many years and find smiles in every Face I meet. When I have a problem Marcella takes a quick look to see that nothing is broken or disconnect and cleans both aids. When all the checks are good, she sends me Alex who Does a throrough check, as needed For proper diagnostic.
Alex and Marclla are the bst! Always gracious, knowledgeable and patient! Alex has been very helpful with pairing my hearing aids and cell phone. As a senior citizen, I especially appreciate that!! I always enjoy my visits at Miracle Ear, Escondido!
I have had great experience with Alex and Marcella they have been very helpful in all aspects of providing an excellent service to me. Thankyou.
Great doing business with the people here fantastic.
Excellent and friendly service. Friendly personnel Alex and Marcella!
Miracle Ear Escondido treated us like we were members of their own family I highly highly highly recommend them.
Alex and his coworker were very pleasant and professional in their manner, great place to have your ears checked out. Highly recommend this place.
My husband has been coming here for about 5 years and always gets the best service, they are very accommodating with all his needs. Marcella is so helpful and super friendly!
Thanks, Alex, for the great customer service!
I HAVE BEEN A CUSTOMER F0R OVER 8 YEARS AND IT HAS BEEN A GREAT EXPERIENCE . THE CUSTOMER SERVICE IS EXCELENT ANYLITTLE PROBLEM IS TAKEN CARE OF USUALLY THE SAME OR NEXT DAYI WOULD HIGHLY RECOMMEND MIRACLE EAR
Great people and great service
Alex and Marcella fantastic!
5 stars service!
5 stars from me!
Thank you Alex for all of your assistance!
Wonderful experience at the Escondido Centre City Pkwy. office! I received an offer in the mail for a free trial and complete hearing test, and knew I was ready to make the appointment. Marcella was so helpful and reset my original appt. to accommodate my schedule, and was there to warmly greet me when I arrived. Allison was very kind and personable, plus so professional with explaining the tests and finding out my particular hearing issues. Because of her the tests were fun, and she did a great job going over the results and fitting me with trial hearing aids. She took the time to answer all my questions - very patient! I’ll go back in a week and actually look forward to it!
These people are really on the ball and are very helpful. Ive gone there a few times now, typically with problems with my moms Miracle Ear hearing aid battery compartment. Theyve been able to fix the problem and have not charged me for it. My mom is very happy with these hearing aids and I recommend them.
Nice
I was very impressed with the friendly service of John when I walked into his office without an appointment. I needed to have my fathers hearing aids serviced and he gladly did so while I waited. This is a very efficient office with great service!
My husband had been to two other audiologist and was not very comfortable. John and Toni walked him through the process and he is now hearing better then he has in years. They are professional and caring, they want everyone to be able to hear the best possible.
Wonderful experience with the Escondido Office. I love the fact the accept walk-ins next day or same day plus the staff rocks!
The best costumer service Ive ever had..from anywhere !!They take care of any issues immediately.Ive been going here for all my hearing needs, hearing aids, going on 3 years.Friendly, nice people .
The entire staff at the Escondido office are wonderful. My mom is 83 and they treat her (and I) like family! Highly recommended!!
I had a screeching sound with my aids. Without an appointment, the tech was willing to see me, made adjustments, and eliminated the problem. Their service is excellent.
The people are great and very sensitive to your needs.
My visit was a minor hearing aid adjustment and was done in less than 15 minuets. This store has always been very efficient and quick to serve.
Very qualified
Alex is fantastic showed genuine interest patience and attention to detail I will definitely recommend them to all my family and friends
Gracias,Alex por tú atención para mí mamá eres un gran profesional en lo qué haces!
Excelente servicio de calidad. Atención y precios.Excellent service in quality, attention and prices.👌👍
Excelente servicio de Alex Sánchez
Excellent service!
Excellent service....!
Excellent service
Excellent service
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