Tried twice to get service from this company for a canopy for my truck. I spoke with a salesman who went over possible options and he said we would call me the following Monday. After no call, I called again and spoke with the store manager who took over my order. He put me onto several options and said he had contacted one of their distributors for a quote. I had followed up on this myself for several days before I took it upon myself to contact the distributor myself, for I had taken a new job and wanted this ASAP. I immediately put 5000 down on a 8000 dollar purchase. It’s now been over a month and this company has never reached out to me.

I had gone to Salem and Springfield location in Oregon for multiple, multiple times, I had a Prinsu Rack installed at Salem location and they absolutely left my car dirty, inside and out. Then for many many many months my car was leaking on the roof and I kept going in and they couldnt figure it out. Finally, on a whim, I decided to go to Eugene location and there was a very kind lady that assured me that they will take care of it. They discussed it with the team as I waited inside and it took a long 20minutes for them to examine why it was leaking. They came in to discuss with me that they will REMOVE THE INSTALLED ITEMS and that she knows her team very well and will make sure it is done correctly. I was so worried for my new Rav4 2020 and the leaking roof. After testing it when it rained cats and dogs, there was NO MORE LEAKING!!! Inclusively, a technician said he liked my bull bar and that THEY FIXED IT BECAUSE THE SALEM LOCATION INSTALLED IT INCORRECTLY LEAVING DAMAGE TO MY CAR!!! THANK YOU so much for the Eugene location, will definitely be referring people to you!

Great prices, friendly and great install of things for any truck! Will definately return to do business with!

All American in Eugene carry the best canopy brands such as Leer & Snugtop. Very good product and great staff.

Great place for truck accessories and the staff are all very helpful.

Very helpful and they have a wide selection of truck parts and accessories.

Josh (Manager) and Steve (Mechanic) are great. I needed my Snugtop removed so I could address a leak in the back window of my truck.. seriously took ten minutes to remove and ten minutes to re-mount. They were extremely helpful, extremely affordable and are truly nice guys. They will get more business from me!!

I bought a folding Tonneau cover for my new truck. They were very knowledgeable and took time to explain different options. Great job with installation. Very happy with the product and the service. Great experience overall.

I brought in a truck with an aftermarket light system on it that did not work. These guys were amazing! They rewired the ridiculous mess that was in there prior and installed a new control pad that is easy to use. I felt their knowledge, communication and customer service was the best I had seen in a long time. Thank you so much for your professional expertise and service!

Love these guys. I drive from Corvallis to see them on the regular for my needs as opposed to a local shop here after getting a canopy through them. I am by no means well-versed when it comes to lifting a truck, and when I returned to them needing help with this they bent over backwards to help, and I have never felt taken advantage of in light of my lack of knowledge. In the course of getting my lift installed, my finicky truck probably needed an extra 10-12 hours of extra work beyond what I was originally quoted, and I was only charged the original quoted price at the end. I was even given a ride back home to Corvallis by one of their employees as they needed my truck to stay overnight. They have helped immensely in trouble-shooting my Tundra from hell, and now that everything is sorted out my truck looks and runs exactly how I imagined.

Extraordinary service. Shopped around for truck lift and canopy all over. Glad i found all American truck canopy. These gentlemen provided me with the best service anyone can find out here.Josh, the manager there has the best customer service you wont find anywhere else. I recommend them 100% I give Josh and his crew two thumbs up. And highly recommend them to anyone looking for parts foe your truck or SUV.

The people at All American Truck went the extra mile to find the parts for my old Leer canopy.Thank you!

After driving 600 miles with the truck bed full my tonneau decided it didn’t want to open, I stopped in praying someone would be able to help me get it open so I could unload everything. The 2 men working were incredibly helpful and immediately went to work get the tonneau open and the adjusted the latches for me! I am so thankful for such amazing customer service and I will definitely be going there for all our future needs! A+

Josh and Steve were very helpful and knowledgeable in finding me everything I needed for my Jeep. I will definitely be coming back again!

I pulled in with my company pest control truck and needed new handles on my canopy. We are in the back of our trucks constantly every day and i was not looking forward to having multiple keys for the handles, these guys went above and beyond to install and customize all 3 matching handles for me. Will gladly use them again. Thank you so much!!!

Just got my lift done today on my Dodge.No complaints at all. You guys were on point with your time frame. Helped me out with actually showing what I needed to complete my lift. Overall from the shop guys to the manger himself yall are good people and I will be coming back soon for my dual steering stabilizer setup. Thank you again!!

This facility is top notch! Very helpful staff for all truck needs!

The staff at All-American Canopies rocks! Friendly and knowledgeable, and no sales pressure. I will totally come back here for anything canopy or truck accessory-related. They earned my business today.

We live 200 mi from this business and needed a canopy for our truck. The manager, Josh and sales guy Kyle took time to help us make decisions, get the correct info to order, communicated the process from order to delivery all with professionalism and friendliness. When the canopy showed up earlier than later we were ver excited . Made appointment convenient for us, drove up and were treated the same with installment taking about an hour by Steve. They are the closest dealer near us but didnt mind all the driving due to the exceptional service rendered. Josh even saved us a couple hundred dollars with a coupon.

Very helpful and knowledgeable

Wonderful place. They are reasonably priced, and great location. Right off I-5, and while you wait for installation there are alot of places to eat in walking distance. The Mall is also right there. They are very pleasant and many options while you wait.👍

Great customer service. 👍 But high price

They said they would help me locate parts for my truck, but didnt. It wasnt just parts but also install. It was likely that I was going to need custom brackets (which I did need and I found on my own). I called and asked again because I was referred by a friend and would like to shop local..... no call back. I spent my money elsewhere. I guess when you arent spending more than $1000 they just dont bother with you.

Super friendly staff! Great knowledge, awesome products. They do Canopies, Off-Road gear, accessories, pretty much everything you need for a vehicle! Definitely coming back and recommending my friends and family.

The areas #1 4x4 and truck accessory shop! Thinking of upgrading your ride? Look no further. Specializing in truck and SUV customazation and canopy sales, but able to do it all!No matter car, truck, SUV or 4x4, All American has you covered.With a friendly and knowledgeable sales staff and tech crew All American can handle just about anything in your upgrade needs. Stop by to see for yourself.And remember FRIENDS DON,T LET FRIENDS DRIVE STOCK!

Good as always !

I called all American truck & SUV to get quotes on a leveling kit for my 86 bronco 2, A gentleman named Kevin answered the phone quickly and answered all of my questions and was really informative. He answered every question I had quickly and I will definantly be coming back to the hwy 99 store

Somewhat expensive but great products and helpful people

Great service! Very helpful and went out of there way to make sure I left happy. Highly recommended establishment.

I had an issue with a brand new leer and it took a little time to get hashed out but it was and I cant thank Devin and his crew enough for making a bad situation right and appreciate all the help you guys were. I am glad it is done and over with and I couldnt be happier with my new snug top super sport

Answered all my questions about canopy and showed me how to fasten canopy down

And this is for the Eugene store not Springfield store just wanted to let everybody know very helpful staff knowledgeable we went over discuss different canopies order the canopy I was told 3 to 4 weeks the canopy came in little over 2 weeks was installed also they install mud flaps on my truck quality work and friendly staff dont go anywhere else have your truck outfitted here

Absolutely the worst customer service Ive ever had, if you dont count the guy who is still in jail for fraud.Took more than 6 weeks, including a delay after the wrong part was delivered, to get the part they repeatedly told me would be here in a week and a half. Only after it was installed did the boy tell me I owed another $159 because they quoted me the wrong price to begin with. When I objected he stuck his chin out and told me he could go out and take it off right now. Attempts at intimidation should not be tolerated by an employer or customers. Additionally, their installation left nuts missing and 3 of the 4 hinge bolts loose. See more details on Yelp, Facebook, and BBB websites.Avoid these crooks at all costs.

Great customer service, they had what I needed. Helped me even though they were right about too close for the night.

Come get all youre bumpers, lift kits or leveling kits, canopys and more here at all american. Will get you in and out with quick and friendly service our priority is too make you happy come give us a visit tell us about your projects and well make them a reality..... ALL AMERICAN YOURE ONE STOP ACCESSORY SHOP

Knowledgeable and friendly staff. Excellent service!

Good little ship friendly crew, would recommend for sure ..

Very bad,I drove up from Medford after Nic assured me they had the canopy that fit my truck, oops we dont have it after I drove for 3 hours, they did offer me one for $1,100. dollars more that fit. No discount on that unit either. No offer for a little fuel or a lunch on them, just drive back to medford.

Did a wonderful job installing the back canopy window an very professional!! Thank u Charles & personnel.

I bought a canopy off Craigslist, and needed a new lock for it. I called this location to order a lock through them, and gave them the serial number to my canopy and all pertinent information for ordering the right lock. They told me the lock for this canopy will be $20, but then got a call back a little later telling me sorry but the lock that’s needed will actually be $40 plus their install fee. That didn’t deter me since I needed the lock, and told them that’s fine. They made the order and told me it will be a week and a half.2 weeks go by and I call and ask for the status of my lock, so they called the manufacturer to ask and said they’ll have it on a truck by tomorrow and will be here in a couple days. Finally a week later the lock gets here, but turns out they ordered the wrong lock. So they look for the right lock on the computer, and during this time, the manager (I’m assuming) was talking to the employee in a condescending tone and talking down on him for asking him a question, which is unprofessional to talk shop or belittle employees in front of customers.Another 2 weeks go by, they called me telling me my lock was in, and we scheduled appointment for install a couple days later. Turns out the wrong lock came again, but this time they threw the manufacturer under the bus saying they sent the wrong lock. They order the lock again, and this time while waiting, I got $1800 in tools taken from the back of my truck. So another 2 weeks goes by and I call and ask for a status on the lock. They put me on hold, and got back to me and said it hasn’t even been sent yet and it will be here in a couple days. They call me a couple days later with my lock and asked if I can come in Saturday for install. I told them I will be out of town Saturday, can’t you just squeeze me in since I’ve had to wait two months (I felt like my situation didn’t call for scheduling, but maybe I’m crazy). The guy on the phone snapped back at me telling me there are other people scheduled, but then subsided after I was put on hold (when I showed up they were all standing around, with only 1 customer in the building).I finally get my lock installed after 2 months of waiting, but in the end I still had to pay full price. I did not receive any sort of deal or discount for my inconvenience, even though I’ve had to take time off work on multiple occasions, gotten $1800 worth of tools stolen during my wait, or just the fact that I was jerked around for 2 months! After all the times I went in there it was like I was never in there before; they never recognized me once, or remembered my situation until I explained it to them. When a customer has waited for 2 months to get something done, they should be put on high priority which was never the case. The staff was unkept and unprofessional, leaving their vaporizers on the counter for customers to see, and even blowing vape smoke into my truck while installing my lock. Needless to say, my experience with this dealer was less than pleasurable, and I would advise sticking to amazon.

Needed some replacement canopy rear window parts and these guys found the parts in their collection and were amazingly helpful.

Wonderful sales and service, they took care of a warranty issue quickly with no hassle.

Great people

Staff is great. Upper management is terrible. Their employee dont seem to have a High level of respect for the owners son who manages the stores. Pretty unprofessional to have people working and talking bad about higher management in front of customers. Done in poor taste.

You know a shop is great when the manager is leaving five star reviews for himself.

Great bunch of guys. Very knowlageable and got me exactly what i was looking for.

Thanks Kyle great job excellent service. Youll be seeing me when I need a rack and rear bumper.

Great job and great service.

We were in town for a baseball tournament when the cable on my leer hard tonneau broke. Baseball gear inside. Called these guys up and they saved the day. I would recommend them to anyone.

Effort was made to correct the mistakes

Great customer service

Not impressed with the salespersons knowledge or attitude. ......bought elsewhere

Fast and friendly service

Great place, great service

Great customer service!

Nice, helpful & friendly 😀

Great service.

Great place

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