I am very pleased to write a positive review for the WindowMan team. They did an outstanding job installing a large patio door a couple of years ago. The original team that came out did an outstanding job providing an installation on a large replacement door. I was very happy with the installation. While the quality of work was outstanding, the door had a minor drag on the threshold a couple of years after the installation. WindowMan was an outstanding team and they arranged to have the door adjusted under their installation warranty. Their lead installer came out and did an invisible job of rehanging the door with no marring of the finishes around the door. Harry is an outstanding true master craftsman. It was my pleasure to see his work in action. Anyone would be lucky to see him work or to apprentice with him to learn how to do a job right. I would not hesitate to trust WindowMan with any upcoming door and window projects!
We have waited about a year since using the Window Man to post a review.Initial reaction was good. The sales process was straightforward and easy, and we like the product they installed. The issue is more with how the installation has aged. The caulk they used around the inside of the windows and doors has turned yellow on every single fixture. Another contractor let us know this is likely a symptom of using an outdoor caulk inside.It is a bit disappointing despite the early positive experience.
Both installers from The Window Man were extremely professional. The install job was done without any hassle or worry on my part. The team left no mess behind, and the job was completed quickly. I was very impressed by the teams customer service and proactiveness. Also, on product offered by The Window Man, our window really looks like it has been there all along! It matches our current windows very well. I would highly recommend The Window Man for any window project!
I have done business with the window man for several years on different projects always wonderful service good selection very knowledgeable people
In 2019 we had a front door and screen door installed. They are friendly and happy to help! Installation crew was on time and cleaned up after themselves! Had a warranty issue, they came out and took care of it. Would use again.
I contracted with the Window Man to replace our front door and sidelights. Cost was $11,400 of which I paid $6000 upfront, balance after installation. Door installed July 24, 2020. That afternoon I received a bill for the balance, which I paid July 28, and which was a terrible mistake. The same day I paid the balance, and just 4 days after installation, the door developed a terrible groan, so loud and unpleasant the door was unusable. I contacted Window Man via email- no response. A week later I emailed again. This time I received a response, and finally a team examined the door August 31, and yes, you have a problem. I offered to pay for the new hinges at my own expense. My only recourse now is litigation, naming both the Window Man and ProVia as defendants. We will install new windows in our home next spring, but we wont hire the Window Man. I recommend that hire another firm for work to your home.
The window man has been one of the easiest companies to work with for my replacement windows and doors. With the window man there is really no games and gimmicks like many of their competitors out there, they are professional, have a great showroom where you can actually see and feel the products they offered and you can ask any questions about their products, process, installation and your questions will be answered without hesitation. I am a real estate agent, when any of my clients and friends are in need of new windows or doors, without a doubt I will give the Window Man a big shout out.
Nice folks. Showroom has a good amount of product. You can get a good sense for what youll be getting.
Awesome place and people! Knowledgeable
The Window Man truly is the educational window company. They taught me more about windows than I even knew to consider! At no point do they use high-pressure to sell something. I recommend The Window Man to anyone looking for good products (forget vinyl) and GREAT value.
In mid-September 2017, Harry arrived on time to replace a broken fixture on a blind and quickly got the job done! Earlier in 2017, Harry installed beautiful, floor-to-ceiling blinds in our living room. Looks great!We continue to highly recommend The Window Man.
We had a window fail on our home inspection. I had no idea where to turn so called Dave. He wasn’t able to help me but instead of just saying no he took my number and found information on someone who could. He called back with contact information within five minutes. Amazing service!
Second time using Window Man to replace windows and blinds. We could not be happier. Impeccable service on all aspects. Highly recommended.
Friendly and customer friendly staff. Quick and easy installation of windows. I love my Soft Lite Element windows.
I called Dave and he gave me great advice and assistance!
Great company and 100% satisfied with installation of 33 windows in our home. Great product, great staff.
We’ve used them twice - first to replace basement windows and an entry door and then to install storm windows. Happy we went with them and will continue to do so.
They educate you before trying to sell you something - exactly what you want from a company.
This company is absolutely awful. Just awful. Check with Consumer Affairs and several other state agencies. They will not stand by the work they perform, they will mislead you, and they will not do things properly.Dont be fooled by their salesmen or the owner. They are full of lies and deceit.
I cannot begin to recommend this window company high enough! So many companies say that they offer great customer service and stand behind their products, but if a problem occurs down the line, it’s like pulling teeth trying to get their assistance. Not with the Windowman!I bought my house 14 months ago, knowing that the windows were original and would need to be replaced. Half of them didn’t close properly, were rotted wood and super drafty. Soon after I moved into the house, I realized that I had water leaking in from the sliding glass door, something that the home inspector missed. I interviewed about 10 different companies and ended up going with the Windowman based on my neighbor’s experience with them and how impressed I was by how much time they took to educate me on the difference between vinyl and fiberglass windows. I have to be honest that the fiberglass windows are more expensive, but they look much better than vinyl and have a lifetime warranty. You get what you pay for.I set a start date for the project in early fall, with the Windowman replacing not only the windows but the rotted sills. Once the project got underway and the siding removed, we realized that the whole back of my house was basically rotted away! The scope of the project was much bigger than just windows, and the Windowman helped me find a contractor who could fix the back of the house so we could install the windows. Long story short, the project took months longer than anticipated and the Windowman was fabulous about working with my schedule and coordinating with the contractor. Due to weather delays and other unforeseen issues, the Windowman made several trips. On the day some of the windows were installed, it started to rain halfway through the installation which could affect the spray foam they used. They came back another day to fix the insulation to make sure my house wasn’t drafty.Unfortunately, stopping the water coming into the house through the sliding door wasn’t an easy fix. After trying different caulking materials ect I still had water seeping in. Both the Windowman installers and the other contractor came out multiple times over the course of 7 months to try and fix the issue. Finally, Tom the owner of the Windowman came to my house and realized that the concrete slab which the sliding glass door sits on is unlevel and slightly slanted downward towards the house instead of away from the house. A level barely showed this and you can’t tell by just looking at the door. At their own expense, the Windowman worked with a metal company to have a custom made “pan” that the entire 8 ft sliding door sits on, removed the door and reinstalled it. And it solved my water issue proven after a week straight of rain! The Windowman promised to solve the issue and they stood by their word and I am very grateful!Because I replaced 14 windows, a huge sliding glass door, an entry and storm door plus rebuilding the back of my house, I couldn’t afford to do the front door (which is framed by 15 small windows – thus expensive!) this year but plan to do so next year. And I won’t hesitate to use the Windowman once again! All my neighbors have said my windows look fabulous and I have recommended the Windowman to everyone. It’s a rarity these days to find such excellent customer service and they truly care about their customers.
Ham is the man! Very accomodating and fair.