Hired Donaldson Flooring to put Gaia flooring in half my house late 2019. It looked great for about 4 months. Then the boards started to separate and lift. Being it was during pandemic, we understood taking awhile to respond to our phone calls. Kept promising to come by and take a look to resolve it. Said they would file a warranty with Gaia after inspecting it, but never heard more from them. Never called, never showed. Eventually they quit even returning calls. Have since found they are not part of the Better Business Bureau. They have had their contractors license suspended for multiple reasons. And now, the flooring product they recommended to us and sold us on, Gaia, is not returning our emails regarding a warranty on their product.