Fairfield is blessed to have a cell phone doctor in town. I went to see Kevin to buy a new battery for my phone. He ran some tests and showed me that my battery was fine. Then he removed a lot of junk on my phone that was eating up the battery. No charge.When my charge port quit working he quickly replaced it with a new one while I waited for a very reasonable amount. Its so refreshing to have a business thats totally honest and fair. If you have any trouble with your cell phone Im pretty confident that theres nothing that Kevin cannot fix.
My experience was good. Not great. I thing he over charges. I had a screen changed out and I had to go back to him because the screen he changed out cracked when I put a screen protector on it. He only gave me 10% off a better but not new screen. It was still over $100. I will take me phone to a much cheaper but better quality place next time.
Pone screen was broken and unresponsive. I went in to get it fixed, He told me the price and that right now they were accepting cash only. No problem, I run to the ATM and by the time I was back my phone was fixed and ready to go. Appreciate it 👍
Repair was done within stated time. Mic on phone had been damaged. Updated: I removed my phone protector case. The back of my phone now, has multiple creases/ marks. My phone is 5 months old and the phone has been in the case since, new. It had no blemishes.
Do not go here to fix your phone. High prices for simple fixes most people would do for free. Bad customer service.
Great quick service . Fair price. Highly recommended
Ive been to the Fairfield Cell Phone Doctor many times. They are always friendly and skilled. My Tablet 4 battery expanded and pushed out my screen. Cell Phone Doctor replaced the battery and re-sealed the screen in about 40 minutes and for a VERY reasonable price. I highly suggest Cell Phone Doctor.
My back camera on my Samsung s10e was completely shattered, I was worried it couldnt get fixed due to being a 2 year old phone, but cell phone doctor fixed it in just 10 minutes!! Very professional and Im so happy that it was able to get fixed. Definitely go here for any phone repairs !
Helped me quickly and was so friendly. Will be my go to place for any cell phone needs! Highly recommend!!
***UPDATE***Thanks for responding, and youre right, I dont know if you damaged anything, I just know that before I came in, people could hear me when I called, and now I have to hold it at a weird angle or attach headphones so someone can hear me.Offering to fix it is appreciated, but it would have been more appreciated if you offered it before I left your store. And I dont feel comfortable bringing it back a fourth time.------------------------------------------------------------------------------Nice guy, but damaged my phone. Went in for a charging port repair, but he didnt connect the network wire so I couldnt get service, I had to drive 30 min back for him to fix that. Mistakes happen, I get that. After he repaired the network, my phone speaker stopped working. I had to drive back to his store the next day, but he couldnt properly fix it, so now Ill have to get a new phone. Instead of refunding my original service fee, he gave me a used pair of ear buds as compensation for my phone, a half a tank of gas and 5 hours of my time.Nice guy, though.
I took my Broken phone here after it was run over by a car and fire truck. What looked like it was impossible to repair was repaired. Not only that Mr Kevin gave me a loaner phone till mine was repaired. He also made sure all my information was transferred back to my phone. It was all worth the cost for me. Kevin is honest man and will go out of his way to help you out. A very good businessman and will always be my go to guy for cellphone or IPad repairs
This place is great just got my charging port fixed for galaxy A71 in less than 20 minutes. Highly recommended
Im giving the owner Kevin 5 stars for fixing my Samsung S10+My phone was left on a van and fell off on River Rd. In Fairfield. Two hrs later it was found in the road crushed in what seemed to be an unrepairable phone. After buying a new phone, then becoming frustrated because nothing on my new phone worked, I decided to give the Doctor a call. Even as a brought my smashed phone to him customers kinda laughed. Well no faster than I could go grab something to drink and a quick ATM visit he was outside taking a break. I thought well this isnt good. Not even 30 minutes later my phone was good as new. I was shocked. Sorry for the long post, but this guy needed shouted out. Highly recommended..
Beware!This guy worked on my phone and completely destroyed it. Gave me a screen that was already broke. Stole my ear speaker out of the phone.Phone lasted all of an hour then he wouldnt repair it again saying I broke it when that was not the case.Dont waste your money on this pos. He still owes me $200..
Cell phone doctor is the BEST I MEAN THE BEST .if u have any problems with any phone this is your manwith the plan. He fixed my 📞 for me in 10 min.. Dont wast time with no one else . its really really 100 percent fix. Thank you cell phone doctor.
The cheapest and the quickest Fair price . Highly recommended
I shattered my iPhone 11 screen, he got me in immediately and fixed my phone in under 20 minutes and it looks better than the original screen. Great place and very great service I highly recommend!
Extremely helpful.Went out of his way to help me.Never buying a pixel phone again
Fast reliable service. If the doctor cant bring it back to life, no one can.
Kevin was quick and helpful. Definitely would recommend to anyone.
I want to say I had the best services at Cell phone doctor very quick and fast and best prices around❤️
Quick and cheap just got my galaxy s8 plus fixed while waiting . Highly recommended
Very honest and straightforward
Ive had 3 repairs done by the cell phone Doctor and will not go anywhere else. He always has the best price and has the job done before I leave the store!
I brought in my IPhone with a shattered splintered screen and they were able to fix it within 10 minutes, and for a much lower price than I anticipated. The price they fixed it for was even lower than the insurance deductible offered through my cell phone provider. The employee was very kind and helpful. I highly recommend.
Cell phone doctor scammed my mother. Business to thrive off of scamming old people. Please never give this man any business.
Kevin was super nice and friendly. He diagnosed all issues with my iPhone and fixed it within a few hours. He has everything to fix your phone problem in stock. Great place
Gave us options to fix old phone and a cost estimate.
This is the first time Ive had to have a phone repaired and this is the place to go. Hes very nice and honest. He doesnt try to sell to things that you dont need. Ill definitely recommend the Cell Phone Doctor to everyone.
Best customer service ever!
I brought my iPad Air to Kevin at The Cell Phone Doctor with a damaged charging port. His quote to repair it was much lower than expected. However, Kevin was able to sell me another IPad Air for only a little more than the cost of the repair. He transferred everything from iCloud on my damaged device to my new iPad Air. I left there shortly after with all of my apps, photos, etc. accessible on my new device. I was very satisfied with the service and the cost of the iPad Air.
Very helpful in helping with phone crisis!
The phone doctor fixed my screen for me and saved all of my information! So many memories were saved because of him! Thank you so much! I will always come here for any phone issues.
The customer service is wonderful! We go to the Cell Phone Doctor often for repairs or replacement of our devices and he is always extremely helpful, knowledgeable, and fair. He quickly repairs devices and sells used /refurbished devices as well. Highly recommended!
This place was amazing, both in their repair skills and their customer service. My phone was damaged by water, so I had to find a shop to repair my phone. Looked up repair shops in Cincinnati and saw that this place had a ton of consistently positive reviews, so decided to take my phone here. They retrieved my phones data super quickly, were very informative, and advised me on next steps I should take to get my phone replaced. Everything worked out great and cost way less than it would have at Apple. I would definitely recommend this place.
Terrible! I would never recommend, I got a broken screen repaired I told him to make it work right again, he informed my home button would not work unless I gave him 20 more dollars which I went and got out of bank, he never did that repair my home button still does not work, now my phone will NOT connect to ANY wifi, and it is missing one of the screws out of the bottom to hold the screen on, it is no longer water proof
Highly recommend this place. Super fast and smooth process.Cheapest price Ive seen all around. Comes with 90 day warranty and they do a test check before they give it to you.
He fixed my daughter’s XR when someone else told me it couldn’t be repaired!!! Saved me so much money!! He is truly the best hands down!!
Walked in to take my sons phone for a replacement of the face due to the bad LCD. I told the awesome guy working that I would be back to pick it up, He called me within 15-20 minutes to let me know it was ready. He educated my son on his phone and I am returning again tomorrow for my daughters phone to be repaired. They are fast, very friendly, knowledgeable, and the cheapest around town (I called every phone repair). Dont waste time or money going elsewhere!!
Kevin is the man. I needed the glass on my IPad replaced. It did not matter what color black or white. I returned about 1 1/2 hour later, screen on looked great. Kevin also spent some time with me giving me instructions on how to sync my contacts. You will be very happy with repairs done here!!!!!!
Great place to get your phone fixed. I have had my phone fixed there twice and both times I had no problems. They also have reasonable prices. Not only did I get my phone fixed but I got a phone case and a phone charger. I love Cell phone Doctor
I am a busy realtor and my business was shut down by my unresponsive cell phone. They got me up and running in less than 10 minutes for a more than reasonable price. I couldn’t be happier. A wonderful experience. I would comfortably recommend this store to every one
Just got my shattered phone fixed in less than 10 minutes I thought I had to buy another 1Highly recommended
I’ve brought my phones to them on several occasions. Always fast, friendly & within my price range. Excellent customer service! Got the protection glass this time. Great investment!
Ive always had a fantastic experience. Not only are the prices fair and is the service great, but the owner is incredibly honest. He will let you know when it is not worth the cost to repair or improve your products (hes done this with me and Ive seen him do this several times with others). Ive also had times when the fix was very simple, and he wouldnt even consider charging for it. I trust him and he would be my go-to even if I had to travel further.
I walked in no appointment with my sons IPhone 6s screen broken. He got me right in. Took me about 20 min. Great service and reasonable prices. For anyone on the go looking for speedy reliable service, this is where you need to go.
Not only was my iPhone 6s Plus screen cracked but the touch sensor was completely unresponsive so the phone could not be used what so ever. Looked at a few place but ultimately decided on cell phone doctor The gentleman who assisted me was very friendly and upfront with what had to occur and price. Once accepted they had my phone completely repaired within 15 minutes. Very impressed with the service. Thank you.
My charging port was broken on my Note 9 phone, they fixed it! It charges perfectly now! Good customer service!
Kevin, I want to thank you for your patience! Thanks for saving all my pictures and contacts in Cloud..You have been very helpful and very nice. Im happy with my new Sony phone so far. The price was right and its easy to use for me..Ill let you know about the battery life within 3 weeks.I highly recommend this place to anybody!10 out of 10!
I took my sons phone up to get the screen fixed, the phone doctor was very knowledgeable about phones and was very quick at fixing it!! I would highly recommend the phone doctor and will definitely go back if I ever need a phone fixed!! THANKS PHONE DOCTOR!!
Giving it 4 stars for now until I actually work with the guy but just from talking with him he was honest with me. I know phones really well and hes been honest every time Ive asked something plus his prices are good. Definitely recommend stopping by if you got firmware questions or anything. Look forward to working with you.
The owner was personable, professional and accommodating. Different options were thoroughly explained to me and the most cost efficient strategy was suggested. My phone was pretty destroyed so I was pleasantly surprised that everything was able to be restored. Thank you Kevin for getting everything done in such a timely manner, youre a life saver!
Has fixed 5 of my past phones and kids phones, repeat customer. Highly recommended!
Excellent service. By super fast response I was given quote via email, I took it in next day and received back same day! Exceptional value and friendly assistance. Kev was knowledgeable and so nice
Fast friendly service at a decent price.
Dont miss out...the phone doctor in Fairfield will save your phone, data, EVERYTHING!Best prices & service in town. Ask for Kevin.
This place is amazing! I recommend it to anyone! They helped repair my phone fast and easy not only the screen but the SIM card trey. Would definitely come back the next time I need a repair!
Good service. Quickly diagnosed the issue with my cell phone. Gave me a 10% veterans discount and repaired my phone. When I returned to pick up my phone, as promised it was repaired and waiting for me.
I was so pleased with the service at this store, they took care of my phone like a phone doctor! I did not have to wait at all, they were all very professional and helpful. Kevin was the gentlemen who helped me and another customer with our phones, he took care of our concerns, and what I was impressed with the most is his kindness towards everyone who walked in the door, acknowledging us all. . The Atmosphere of the store was very welcoming, I completely recommend this store they know what they are doing and they fix your phones at a reasonable price. Wonderful customer service Thank you !
Great customer service! Fast repair with a great price. If ever in need of a screen repair Phone Doctor is the place to go.
The staffs are really patient and know what theyre doing. it was a really busy when i went there and they were really friendly and made sure everyone was being taken care of. they provide a variety of services. and the phone that they sell are really good
Excellent Customer service. Very friendly staff.Fixed my note 9 in no time. Happy to get my phone back to life again. It was worth the drive from northern KY.
My screen cracked and instead of using my insurance with Verizon paying 175.00 for a new phone... I chose to go to cell phone doc to get my screen replaced for $125.00. Not sure why I made this decision, but to make it even better I got it replaced 12/28/17 and on 4/8/18 the screen stopped working and there warranty is only a month. It would cost me 120 to get it fixed. So I would recommend going somewhere like Batteries plus bulbs where they have a 90 day warranty at least.
The staff at the Cell Phone Doctor was so caring and understanding. They always listened to your concerns and tried their best to be supportive and flexible. If I ever break my phone again, I will definitely come to them again. Kevin is so awesome, he even put a free screen protector on my phone so I wouldnt cut my fingers on my cracked screen. Thank you, Cell Phone Doctor!!! :)
Took my phone for screen repair and he had it done in less than 10 minutes. Extremely friendly and helpful. Even showed me special features on my phone I didnt know. Highly recommend !!!
I marinated my phone in the pool for about 15 minutes while on vaycay. I thought all my pics etc were lost since I didnt back them up. The Phone Dr stayed late getting me together and got all my pics etc. transferred over to my new phone. His price quoted was the price charged. I highly recommend.
Quick service! Nice friendly staff!! Got my Samsung galaxy note 4 screen fixed right up(it was cracked and blacked out). I fully appreciate the service and care. I will most definitely utilize them when needed. I highly recommend, these guys theyre professionals at what they do and its worth it. Thanks!!
Just had him replace a screen on a LG stylo l4+. He did it quick and professionaly. Very pleased with the work and a nice guy.
This is the SPOT if you need your cell fix in a fast and painless way. Ive checked other cell repair shop and they dont compare to the service I received when I stepped into the store. No!!! need for waiting for days to get your cell fixed like other repair shops or even through the cell phone company which in my experience over charge me. Cell Phone Doctor helped me out with no lost time in my cell phone activity .
I recommend and will be back! Very nice guy working, knows his stuff and helpful. Good prices as well
Great service . Highly recommended
MY DAUGHTER AND I TOOK OUR PHONE TO THE PHONE DOCTOR BEING GREAT TO MY FAMILY . WILL RECOMMEND HIM TO ALL FRIENDS AND FAMILY .
This man was amazing! he was very good,easy to work with,speed,and over all had the best quality of any one. My phone got dropped i brought it into him he knew exactly what was wrong and fixed it cheaper than the insurance i have would of very worth it!
I have gotten the highest and best of quality of service and the utility most curoustsy
The Cell Phone Doctors are absolutely AMAZING!!! They are super affordable and kind!! They’ve fixed several of my devices and they are the only ones I will ever use!!! I love them!
Really pleased with the speedy screen replacement service. Really friendly staff and my phone is good as new after totally wrecking the screen. Would highly
I went to the cell phone doctor with my two sons to repair my oldest phone. Kevin was pleasant, professional, and caring. The phone was fixed within a short time. I left there with my sons repaired phone, a new sims card, and memory card at a great price. I also really liked that fact that he interacted with my boys who are 7 and 10.If you have a broken phone he is the man to see. I would recommend him to everyone. He also sells phones at a great price.
I went to cell phone doctor for a replacement battery for my S6 phone. Clerk was very knowledgeable and said it would be on todays delivery later on. I picked up the battery the next day and had it installed. After install I had a minor issue with an LCD bleed. Took it back and clerk gave me a brand new LCD at no charge. Thanks. No complaints
It was a very good experience, wow . he fixed my phone no problem. Replaced the entire screen no problem
Got my phone repaired here. Slightly obscure make and model but they got the screen in within a day and fixed it the day I dropped the phone off. I picked it up again that evening. Phone works perfectly and service was excellent. Highly recommend.
Did a wonderful job but the onlyDownfall is that theyre cash only.I paid $97 plus tax. At first she said it was $85, then after it was fixed they said it was $95. I tried to pay with card and had to make an extra stop to the bank because they are apparently cash only(although there are no signs saying so, and no verbal assurances). When I came back with cash she then changed it again to $97 plus tax...
Great service! Needed my iPhone 6s screen repaired quick to avoid more shards of glass in my finger. They accepted my phone as a work in between their actualTime and had it done within a 15 minutes. The Doctor was reaally really nice and prices were reasonable. Definitely would recommend to others
The key pad on my phone had stopped working so I walked into the phone doctor store and explained what had happened and he fixed it with no problem. I didnt have to leave my phone for hours or days he fixed it while i was there in the store... Excellent customer service and very affordable..this guy is good!!!!
I never experienced such awesome service until I went to Kevins store to get help with phone. He went above and beyond what my needs were and made me one happy customer. I will send all my people to him for their cell phone needs.Customer Forever (Rebecca)
I broke the screen on my HTC Thunderbolt in several places. A co-worker recommended Cell Phone Doctor. He was able to replace the screen on my phone in less than 30 minutes at a very affordable price. I highly recommend Cell Phone Doctor.
Reply- It fell from my hand on to a counter top, that should not make a screen black out and there is no damage. There is no reason for a brand new screen not to work after 4 months, that is non sense. And if everyone took better care of their phones, then youd have way less business.
Very good service!!
I am an extremely busy business woman who was DEVASTATED when I dropped my Galaxy S3 and busted the screen. I kept getting important texts and calls but could not see to answer the calls or read my texts. My phone is LITERALLY my life! It was 6:45 pm and I called my cell phone provider to see what I could do to have the phone fixed or replaced as quickly as possible. I was quoted a ridiculous amount and that I would have to MAIL the phone out for repair and wait for it to be MAILED back!!My computer guy, Chris Barger, of FIX-IT-QUICK PC REPAIRS referred me to The Cell Phone Doctor. I walked out of the Drs office within 30 minutes, HAPPY as I could be! Kevin had completely rebuilt MY phone using brand new parts and was able to keep ALL of my personal settings, contacts, apps., etc. This Kevin guy is AMAZING! He was very professional and he gave me a GREAT deal. I am a customer for LIFE!THANKS KEVIN!
THE CELL PHONE DOCTOR IS THE BEST IN THE BUSINESS!!.I WAS DEFEATED, HOPELESS AND DISCOURAGED BY OTHER SO CALLED REPAIR SHOPS,BUT WHEN I TOOK MY SLOW, CORRUPTED CELL PHONE TO HIS STORE. NOT ONLY DID HE FIX MY PHONE AND MAKEIT WORK LIKE NEW FOR A DECENT PRICE,HE STAYED OPEN WELL AFTER HOURS TO FIX MY PHONE (2 A.M SUNDAY MORNING) SO I WOULDNT HAVE TO WAIT UNTIL THE FOLLOWING MONDAY TO PICK IT UP!GREAT PEOPLE AND GREAT SERVICE!I DEFINITELY WOULD RECOMMEND THIS STORE TO ANYONE. IF U HAVE ANY ISSUES WITH YOUR CELL PHONE OR DEVICE,SEE THE CELL PHONE DOCTOR IN FAIRFIELD!!!
MY CHARGING PORT BROKE ON MY GALAXY NOTE 2 . WENT BACK TO SPRINT THEY SAID I HAVE TO PAY 200 DOLLARS FOR A REPLACEMENT AND SEND MY BROKEN ONE BACK TO THEM, SERIOUSLY I WAS NOT HAPPY . ANYWAYS I WAS TALKING TO MY COWORKER ABOUT MY PHONE AND SHE MENTIONED THE CELL PHONE DOCTOR, I GOOGLE THIS PLACE AND AFTER READING THE REVIEWS I DECIDED TO GIVE THEM A CALL THE FIRST THING HE SAID I WILL FIX IT WHILE YOU WAIT, I WAS SO HAPPY THAT I GOT MY PHONE BACK CHARGING IN LESS THAN 10 MINUTES. WORKING LIKE BEFORE. I JUST WANNA SAY THANKS TO THE DOCTOR AND TO ALL OF YOU OUT THERE THEY ARE THE BEST IN TOWN
Great customer service. Friendly, prompt and gets the job done. Highly recommend them !
This is the only place I would ever recommend. When I worked at Radio Shack before the store closed I would always send customers to him. If we didnt have the part or couldnt fix their product we sent then here.The owner always has a huge SMILE on his face. This man knows what perfect customer service is. Please go here. I send all my friends to him. No one has ever been disappointed.Lee Marcussen
Came with a shattered iphone 7 plus and they were able to fix my phone in 15 mins. I just called right when they opened and they took me in.I told them I had class all day so i wouldnt be able to pick it up. I found it very nice of them to fully charge my phone for me while it was there.Spent $150 on repair and they also give you a free screen protector and apply it on for you.Best customer service ever!
Susan Reif, I apologize that you did not read the policy on your receipt it clearly reads that any device not picked up after 30 days will be auctioned. You waited over a year to even attempt to pick up your device, which you yourself told the police that it has been that long,nor did you even attempt to make contact with us until now, even after our numerous failed attempts to contact you. The cell phone doctor strives for great customer service and we attempt to make and keep all our customers happy, unfortunately we have to have policies in place to protect us from financial loss. There has been numerous accounts where we hold devices or customers longer than one month but with no contact after a year we have no choice but to believe that you forfeited on the device.
I had major water damage to my iphone6s; took the phone to Cell Phone Doctor within hours of the accident. He was very upfront with me, warning that it may not be recoverable. I took the risk and after their (water damage repair) service along with a camera/mic replacement its been working perfect. Definitely recommend
They fix my iPhone 6s Plus. Before. And now I got to take my iPhone 8 Plus. In now the back of my phone is crack I can’t wait to get my phone fix these people do a good job and they are very nice
I brought my sons phone to the cell phone doctor for repair. The gentleman was so nice and professional.you just made my sons day .really appreciate it
The best deals around mention me Rico and you will get a good deal the owner is a great guy he takes care of his customer
He is a very nice person in terms of his Service and support in all the issues.I appreciate his service.
Awesome dude, super smart and unlocked two of my iPhones within 20 mins. Super fast, super cheap, go see my guy !