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iWorx Electronix Cell Phone Repair
134 St Clair Square T-55, Fairview Heights, IL 62208, United States
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iWorx Electronix Cell Phone Repair

Comments
Jo
Review №1

The guy at the stand was awesome and helped us in a jiffy with our phone. We have been fighting with getting the phone to charge and he helped us figure out that the charging port was just dirty. Super awesome and nice. Definitely recommend!!

Te
Review №2

Will helped me with my iPhone XS Max! Thought I needed a new charging port he cleaned the chagring port and now it’s working fine. The best iPhone fixing place around! Thanks to will for the excellent customer service !

CB
Review №3

My account was hacked by something or someone and left this review. I have a galaxy note. I was affiliated with the company 10 years ago and I know nothing about the new owners... besides my account was hacked and someone left themselves a good review. This is what it said. Great customer service, cheapest prices around. Fixed my broken I Phone 8 screen in 20 minutes. Very impressed with work and friendliness of company.

Pi
Review №4

I was looking for somebody, who can fix my phone in a short time while I was traveling from one state to another. Luckily I found this repair shop and my phone was fixed in less than 10 minutes. The gentleman, who fixed my phone, was extremely fast, dependable and kind. He charged a very reasonable price and he had “GREAT” customer service. I extremely recommend him to anybody. Thank you iWorx!

Re
Review №5

I’ve been her three times and each time I’ve been treated right. I’ve tried to find other places to fix my screens before but I didn’t have any luck. But now that I’ve found them I’m satisfied and will continue to do business with them. Very informative as well.

Da
Review №6

This place was great. Very courteous and went over and above to fix my phone. I would recommend them to anyone

Fa
Review №7

Terrible place!! Called ahead and they said they had my model screen. Drove an hour to get there. Dropped my phone off. They said would take 30-45 min. They called and said it was the wrong screen and they would have to order it and would take 3 days. I didnt want to leave it there. Then they tried STEALING my battery and sim card. Then threatened to call security on me when I asked for it back. DO NOT TAKE UR STUFF HERE!! VERY, VERY SHADY.

So
Review №8

Would recommend this company to any of my friends! The repair was complete in a timely manner! Very pleased with the service! Thanks so much! Happy Customer!

Vo
Review №9

Awesome job!!!! My phone was cracked and I couldn’t use the top part of my phone. Will replaced my screen within 10 min. Definitely recommend this spot. Great service.

Ma
Review №10

Good quick service for a decent price. My boy Will got me right💯 10/10 recommended

La
Review №11

Fast and friendly service! Cheap prices and friendly smiles. If you need your phone fixed in a jiffy this is the place to go. HIGHLY RECOMMEND!!

wi
Review №12

Very fast repairs. Also got repair for a good price. Would recommend to go here. Very friendly

Br
Review №13

DO NOT TAKE YOUR PHONE HERE! We needed to get a phone screen repaired. This was an older phone so we called them first and told them the exact model number of the phone to be repaired. They told us they had it so we drove over and hour to get the repair done. We get there and give them the phone and they said it would be about 30 min for the repair. About 25 min later they proceed to tell us that they didnt have the screen in stock and the phone would be ready for pickup on Wednesday when they get the screen in. We said No we would take it somewhere closer to home and that is why we called to make sure you had the correct screen. They then gave us a bag with the phone in it but the phone was in several peices. We returned to our vehicle and after sorting through the peices in the bag they did not give us back the battery or the sim card for the phone. I went back to the store and confronted them about the missing items and they took my battery out of what looked like a parts drawer and the sim card out of another phone. Hopefully those are the only parts that they tried stealing. When I said something about them trying to steal parts of my phone they threatened to call security on me. DO NOT GIVE THESE PEOPLE YOUR PHONE OR OTHER DEVICES!!!!!!

Bl
Review №14

I came in and got help very quickly, great customer service. The guys here found the problem quick and solved it quick.

Jo
Review №15

One of the few places that I satisfied with cell phone repair services. Fast and budget friendly. Thank you guys.

Xa
Review №16

Did a great job changing my screen on my 11 and was super fast!

jo
Review №17

Very nice service got my speaker on my phone fixed with no problems. Will be back if I need more services💯💯

Ce
Review №18

They have always been HONEST, QUICK, PROFESSIONAL, AND AFFORDABLE.I have been here many times to get my gadgets repaired for my repair business, because im not trained to repair mobile devices.The first time, i thought it was an easy fix and was done quickly. The second fix i thought it was luck, but done perfectly. After few repairs i accepted that they are the master of mobile repairs.I bring all repairs for my repair business to iworx, and have them serviced for my customers.Thank you!Babalo

Am
Review №19

Fixed my iPhone X screen in 15 mins!!! GREAT SERVICE

ch
Review №20

He was so polite and fixed my problem immediately. He knew exactly what to do and sent me on my way very happy

Ma
Review №21

Today my phone screen just went black out of nowhere. I took it to iWorx, the gentleman immediately find the problem and got me on my way.Thank you !

Ma
Review №22

Excellent m, timely service, I thought it was a scam but turns out... this ones legit.

Ge
Review №23

Fast and friendly service. Got problem fixed

An
Review №24

Very professional quick and wonderful service.My device looks brand new again!

Ki
Review №25

Really nice, they got it done the day I gave them my phone!

Ti
Review №26

Great place to go for a quick fix! Excellent work for an even better price (went to other local shops prior & they could not fix my iPhone XS Max rear camera lens) nice gentleman running it as well!

ty
Review №27

Good service helped quickly and good price

Ja
Review №28

NEEDED MY LG CELLPHONE FIXED .( BROKEN SCREEN ) TWO REPAIR KIOSKS FIRST ONE HAD TO ORDER WOULD TAKE 3 DAYS NEXT IWORX HAD IT. NOT VERY ORGANIZED LOOKED IN SEVERAL PLACES AND WAS ABLE PIECE SOMETHING TOGETHER. HOUR LATER DONE. ( LATE FRIDAY NIGHT )

Ra
Review №29

Great customer service

Ha
Review №30

Friendly cusyomer service, repair quality is good and Fast enough, satisfied.

An
Review №31

Great customer service! I highly recommend!

Jo
Review №32

Got me right fast and quick I highly recommend

Im
Review №33

Fixed phone within 30 minutes, thank you so much iWorx Electronix!

St
Review №34

Reasonably priced, kind, and quick!

ma
Review №35

Great service! would come back!

ED
Review №36

Great service. Highly recommended!!!

Ma
Review №37

Wonderful costumer service and speedy!! :)

Je
Review №38

Thank you highly recommended

Vo
Review №39

Repaired my phone EXPEDITIOUSLY and great service

Al
Review №40

I had a great experience here. When I called with a question, they answered right away and were very helpful. I took my phone in that day, and it was fixed within twenty-minutes (there was an issue with the digitizer) for a very fair price. The customer service was great. I even left with a 90-day warranty on the parts they had replaced. I would definitely recommend it!

ad
Review №41

Thank u guys for perfect service!

An
Review №42

Did a great job and fast service

Sh
Review №43

This place did an extremely shoddy job on my screen repair last year. They are also more expensive than some of their competitors who do quality screen repairs. I just took my phone to batteries+bulbs and finally have a decent screen.

Au
Review №44

By far the worst experience Ive ever had. Was told fixing a tablet LCD would be no problem, ordered the wrong part 3 times, made the 3rd one work and its still broken ALONG with more physical damage that was not on it to begin with. I came to them because Best Buy quoted me 500$ to fix it, while iWork quoted me 175$. After a month of them having it Im worse than when I begin. Also NO ONE ever contacted me when parts came in or if they were wrong, I was always the one to call them and ask what was going on. AND I never gave them permission to install a wrong part. If I wouldve known they were going to be this incompetent and unprofessional about it I wouldve never taken it there, Ive called every 30 minutes for 4 hours now to try to talk to someone because it is STILL BROKEN and they will not answer the phone. I do not recommend this place unless youre looking to get screwed over.EditI ended up getting a refund due to the LCD still being broke and for the trouble. The only person I could honestly say was the most helpful through all of this is Brian, he was always nice and had great customer service, anyone else I ever dealt with up there seemed to have no clue what they were talking about and had no knowledge on customer service. I called the night I picked up the laptop to ask why it wasnt working again and Blake, I believe his name was told me it could be the charger, even though he was the one to plug in my laptop and turn it on. From now on if Brian is not there I will not be dealing with them.

sa
Review №45

Good quality supper fast!!👍

Ny
Review №46

Very nice and understanding A++++++Great customer service!

RB
Review №47

These guys know what theyre doing! Weve had several company phones repaired by them and have had great results each time! Great work and fast! Check them out!

Bo
Review №48

It was great at first until, 2 days later I experienced cracks in the upper right of my phone screen, I did not drop it!!!!!! I had been sleeping all day and I also bought a screen protector from them, but the actual screen was cracked. Im in Germany right now, and I woke up and my phone would not charge or turn on! I had to take it to get fixed and the man said that I was missing plenty of screws!!!!! The mad said I had a bad battery and charger port which I was not aware of, and the man @ iWork said he would tell me if anything else was wrong other than the screen, which he did not. I am not happy with my visit here! Will be contacting manger with further info! Because I know I break phones a lot and I need someone reliable enough to fix it.

ma
Review №49

This was possibly the worst experience ever in my life. Not only did it take them over two weeks to get my phone screen in. Because they apparently dont know how to order things. I had to call them to find out it was in. After I way over paid in my opinion. It took much longer than they said to fix it and they did a crappy job in doing so. Never again will I waste my time or money at this place.

al
Review №50

Best Service ever!

Ju
Review №51

Went in with a cracked screen on my iPhone 7, left with a broken Home button that no longer worked at all. The tech (Luke) advised me to go to the carrier because they would fix what he broke for free. Turns out I have to get an entirely new phone because of iworx. SAVE YOUR TIME, MONEY, & PHONE. Take your business elsewhere.

Th
Review №52

Fast Screen Repair & Screen Work Amazing

Ju
Review №53

Very good service

De
Review №54

Good customer service

Sc
Review №55

They are rude,unprofessional and they dont know what they are doing. They fixed my daughters phone had to bring it back the next day,then fixed my other daughters phone quoted one price then changed it and was very rude about it

Sa
Review №56

Man these guys did great work!!! I am constantly breaking my phone.. i know i know i need to be more careful. but with these guys around i know i have a place to go when my screen is shattered and i need to get it replaced fast and the work done right! To anyone that has a broken phone or just has some questions, GO TO IWORX!!!!! The guys there know there stuff and stand behind there work.

Am
Review №57

SCAM - brought iPhone S5 with nonresponsive screen to iworx. Was told they could fix it for $60 with 90 day gaurantee, come back in 15 minutes. I was told there is no water damage and repair is gauranteed. Picked up phone, paid cash and started having the same problem after 24 hours of use. Drive BACK to the mall since phone number was not listed on receipt - employee told me to come back at 6 pm so manager could issue a FULL REFUND. Drove BACK - manager NOW SAYS there is water damage. $11 refund for part only. $50 wasted plus time and agrevation. TRY SOMEONE ELSE!! .... Seriously - YOU HAVE BEEN WARNED!!

Sh
Review №58

The guy that helped me out was very nice a lot of help he went out of his way

Ru
Review №59

Very professional and fast

gu
Review №60

Great job and price

Pa
Review №61

They replaced my iPhone 6 Plus screen and it looks brand new. They also got it done in less than 30 minutes! Highly recommended.

De
Review №62

Fast service!

Sh
Review №63

There are many places these days that fix phones I think this is one of the best in price and service I got my phone done in 30m and the lowest price in the malll, before I dropped it off I asked many questions to make sure these guys know what they are doing, and waited a moth before I write this review to make sure that my phone wont have any problems, thanks again .

Sc
Review №64

Ryan went more than the extra step trying to resolve our iphone issue. He was very helpful and Id use them again.

Ri
Review №65

Great work!!! the repair I had came with a 90 warranty and the service was awesome! The best part about these guys is that there was no hidden fees. Prior to going to Iworx Eletronix, I went to CPR and was charged an addition $45.00 in labor (they didnt tell me about in the initial quote. found out after the phone was repaired) I took my Iphone 5 in with a broken screen and button issue had my phone back within an hour. The techs were able to fix my button without charging me. (which is awesome!! they could have not even told me and charged me) so they are honest. I hope more people go to these guys. They are owned by a young man that battles against these big corporate repair shops that have no clue what they are doing.Great job Iworx crew!!

Dr
Review №66

Good place, baught a good phone here once.

Jo
Review №67

Great Job!iPhone 6 cracked screen fixed in less than 20 minutes!!!Thanks guys!

Ta
Review №68

IWorx replaced my broken iPad screen and now it looks brand new! Im very satisfied with their service!

Al
Review №69

Ty for fixing my phone

or
Review №70

Hello. I came to your store 3 times within 6 hours, and each time you were out having a smoke - a coworker from the store next to you. Love your services and your employees are nice but a little overpriced.

De
Review №71

Brought my phone in for screen replacement. They broke the replacement screen and told me they would have my phone taken care of a specific date, but when I came to check on the progress I was given the run around. Poor customer service!

J
Review №72

Repaired GS4, had white screen in stock.

Information
7 Photos
72 Comments
3.5 Rating
  • Address:134 St Clair Square T-55, Fairview Heights, IL 62208, United States
  • Phone:+1 618-560-4980
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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