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Total Eyewear Outlet
815 Lincoln Hwy, Fairview Heights, IL 62208, United States
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Total Eyewear Outlet

Comments
Vi
Review №1

Saw the on-site doc for an eye exam and then ordered glasses. From start to finish it was an easy process. Doc was thorough and staff friendly and helpful.

Li
Review №2

I was a first timer here today and I loved it. Dr was great- very nice and staff is too. I will definitely keep going for any of my Eyewear needs.

Ma
Review №3

They always take care of me here.. Cause i either break or loose my glasses...lol.. They stay nice and willing to help.... although i hate having to spend my money, they make it very easier...lolol

Sa
Review №4

Very easy to work with. Very covid 19 aware. Reasonable prices. Good warranty.

Br
Review №5

Best prices around. Nice to have a place like this around that provides great prices for a valuable service. Nice staff to boot.

Be
Review №6

Friendly and knowledgeable employees. Wish they were still in Glen Carbon. The 43 mile drive will not keep me away.

ta
Review №7

We get the best deal here! Great variety of frames, cheap prices. Have been coming here for many years. Never had any problems

B
Review №8

Employees are very friendly and helpful. Employees seem to work well together. It is a small business and Fairview Hgts. is their only location. You do not have to get your eye exam from their dr. You may bring in a prescription from your own dr. I got an eye exam and two pairs of single vision lenses for $162! Other options are available for purchase, including transition lenses or sunglasses!They will call when my order arrives and is ready for p/up (within 8 to 10 days for single vision.) COVID precautions taken from the time I walked through the door to finish - protective measures taken during eye exam and in reception area. Masks required. They offer hand sanitizer and plenty of trays to put in any frames youve tried on. Employees sanitize and restock frames. Most frames are $39 but they also offer more expensive frames ranging up to $130. They offer more $39 frames than the more expensive frames but I tell you, they have a great selection of the $39 frames to choose from. Highly recommend!

To
Review №9

They just adjusted my glasses 👓 but always very helpful and courteous only place I shop for 👓

Ma
Review №10

Staff was immediately helpful. No wait and service great!

jr
Review №11

Always a wonderful experience here. They are reasonably priced, patient and caring. Sarah is the absolute best! She rocks all the time and her daughter is just as great!

Sa
Review №12

Great service, fantastic staff!

St
Review №13

I rarely do reviews, but I had to share my wonderful experience with this place. The staff are so friendly and the glasses are very affordable. I will never go anywhere else for my glasses in the future!

We
Review №14

My Daughter Went to the Fairview Heights Store for Her Contact Lenses and Loved It, So She Referred Me There for An Eye Exam and New Glasses, I Also Read the Reviews and Decided to Go on 7-10-20 !!.....The Optician and Staff Were Very Friendly and Knowledgeable!!!!....My NIGHTMARE Began When I Received My Eyeglasses !!!........I Had to Tilt My Head to Enable Me To Use the Bifocals, Which Means I Couldnt My Newly Purchased Eye Wear (How Does That Happen if You Are Being Measured CORRECTLY?) They Were Very Nice About Getting that Corrected, I Was Told My New Lenses Would Be Back in a Couple of Days, They Would Call Me When They Arrived----Okay-----They Called And Said It Would Be Longer Than Anticipated------Okay-------They Called and Said Your Lenses are Ready, The People Who Fit Them Will Be Here Everyday--------OKAY------I Go to Pick Up My New Lenses !!....Guess What ????!!!! They Made a Mistake and Called Me Instead of the Actual Customer the Lenses Belonged To !!!!!!!!My Lenses Were Still Not BACK !!!!!!!!!!!!!!......Received a Call Explaining How Sorry They Were For the Delay, They Called The Lab and My Lenses Would Be There Monday 8-10-20 !!!!!.......Of Course The Covid 19 Got Everyone Behind, BUT STILL !!!!.....A WHOLE MONTH !!!......THE GOING BACK AND FORTH.......BEING TOLD MY LENSES WERE IN WHEN THEY WERE NOT !!!.....A WHOLE MONTH AND THEY CAN ONLY SAY We Are Really Sorry----Covid 19 BLAH.....BLAH......BLAH !!!.....A WHOLE MONTH OF NOT BEING ABLE TO WEAR THE GLASSES I PURCHASED !!!!........CUSTOMER/CONSUMER SATISFACTION POOR !!!........WALMART DOES BETTER HECK AMERICAS CONTACT AND EYEGLASSES IS A GEM AT THIS POINT !!!......VERY UNHAPPY UNSATISFIED CUSTOMER 😥😥😥

Ta
Review №15

I think this place is nice and the staff is friendly... I would have give them a 5 except I have to give them a 4 because the eye doctor came out to tell me he forgot to tell me a part of my diagnosis and he said it in front of all the other customers.... I truly think he should have called me back into his office to keep it more on the professional side. I didnt think that was cool.

tr
Review №16

This is hands down the best place to get eyeglasses. Their showroom is first class, their customer service is unmatchable, and their product is top notch. Love everything about this place.Highly recommend

da
Review №17

Store is very small and almost intimate. Not overwhelming and intimidating. Very friendly staff.The prices are very affordable! Any standard pair of glasses is only $39.95! No extra for frames!!This allows for you to afford the extras like scratch and glare protection!Would highly recommend going here for your eye glass needs!

Sh
Review №18

Ive been going here for years. The staff is super friendly and the one girl that works there is soooo pretty 😁😁

Ri
Review №19

Great Professional Services with a great attitude for these trying times.

Mi
Review №20

Kind service. Reasonable prices.

Al
Review №21

Great prices, in and out within 10 mins with my glasses ordered!

Ch
Review №22

Great service my husband has a unique prescription and they got the lenses done correctly in one try. Very attentive good customer service

Dw
Review №23

It had been a while since I had been there, but it was great. Their extra space looked great and well deserved.

ta
Review №24

Oh my gosh I cant say enough good things about this place. Not only do they have the best prices in eyewear in the area they have the BEST staff around! Local family owned business who knows the eyewear business. Youd be crazy not to try them out. Id not go anywhere else for my glasses! Sarah and the girls are the best!!

Su
Review №25

Nicest people in retail anywhere in the world! Super helpful and patient!

Ti
Review №26

Nancy was very knowledgeable and friendly

Er
Review №27

I love the frame choices. I canceled my private insurance I had for vision because it cost my less to pay out of pocket for the exam and a couple of pairs of glasses. And I actually like my glasses!

Cy
Review №28

Great prices and even better customer service. The only issue is the turn around to get glasses is about 2-3 weeks if the lab doesnt have any issues.

De
Review №29

When will.you have a sale on prescription sunglasses? Wouldnt mind buying another pair! Thank you

Am
Review №30

Best optometrist Ive ever seen! Ive been going here since I was 9, and I have always had a great experience. The support staff is friendly and helpful! Dr. Alex is very professional, knowledgeable and always makes sure Im satisfied with my prescription. Also, very inexpensive, especially for eyeware.

Wi
Review №31

Pretty good service. No complaints yet.

Mi
Review №32

My husband found this place while searching for eye wear. Tim is very pleased with the service and price. This a highly recommended place to go for affordable eye care. Forget those other high priced eye care places!

Bu
Review №33

You will not get a cheaper pair of glasses. The eye exam was quick and inexpensive also. You will not beat this place anywhere around the St Louis metro area. Just a 10 min drive from downtown St Louis.

Ke
Review №34

They gals were so lovely helpful and informative

Ra
Review №35

Love the new remodel, same great staff happy to help, same friendly doctor!

Re
Review №36

I happened to call these guys while browsing for contact and eye exam prices and not only were they cheaper than their competitors, the staff were some of the friendliest people and very accomadating! I have a mild stutter that Im slightly embarrassed about and they were very kind and made sure I felt comfortable during each visit.Each of them are knowledgable and attentive and made sure I had everything I needed before I left. The atmosphere was warm and cozy and made me feel closer to home.So long as I live in this area I will ALWAYS come back here for anything my eyes ever need. They have won me over for life. Thank you for everything :)

Ke
Review №37

Love the NEW look! The gals were awesome!!

Ka
Review №38

Great place for all your eyewear.

Ro
Review №39

This an awesome place to buy glasses. The prices are reasonable.

Ma
Review №40

Amazing and fast service. Made an appointment and got an eye exam, new contacts, new glasses with special lenses all under $230. Will be coming here from now on!

Ma
Review №41

The Best Eye Care Place Ever....

El
Review №42

I love the place. I never have problems there. Excellent service.

T
Review №43

My first visit, referred by my mom, who is a repeat customer, and I am VERY pleased. Customer service is excellent and nice variety of frames in all price ranges.

Ke
Review №44

Always been very helpful! Highly recommend.

Ta
Review №45

A+ SERVICE AND STAFF! I would never go anywhere else for any of my optical needs. Sarah and her staff are the best and so helpful!!!

Ar
Review №46

Very affordable, great selection friendly staff the best game in town.

Da
Review №47

I have purchased glasses here, countless pair for my 2 daughters and myself, since 2008. Never had a bad experience or a bad product. I’m heading there today!

Wa
Review №48

A lot to choose from

Ch
Review №49

Excellent customer service.

Je
Review №50

Nice selection and awesome prices. Since I misplace my glasses all the time, having more than one on hand is very important and with this place its possible without forking out $100s..

Ro
Review №51

They take such good care of me I cant imagine going somewhere else

Ro
Review №52

Price right a great selection. Fast friendly service

Ti
Review №53

Very friendly staff with excellently prices.

Ly
Review №54

I love this place and the prices.

Re
Review №55

Very helpful and understanding! Willingly to work with customers

Sa
Review №56

Quick, affordable, helpful

Vi
Review №57

I ordered glasses and two weeks later they still do not have them....spend the extra 50$ and go to lenscrafters..

A
Review №58

Their prices and selection have remain consistent throughout the years that Ive been doing business with them .

Br
Review №59

Be closer to st. Charles mo

De
Review №60

Best prices, selection and service anywhere in the area!

Da
Review №61

Best prices I have found!

Su
Review №62

Awesome! Service was great!

Pe
Review №63

Great selection at an affordable price.

Lo
Review №64

Very good service

Da
Review №65

I have been using this place for years. They havent failed me yet.

Da
Review №66

Great prices and decent selections

Ja
Review №67

Best prices around

Sh
Review №68

Best prices around

de
Review №69

Awesome

Wi
Review №70

Best prices ......

La
Review №71

Great service

St
Review №72

Like them

Information
6 Photos
72 Comments
4.7 Rating
  • Address:815 Lincoln Hwy, Fairview Heights, IL 62208, United States
  • Site:https://totaleyewearoutlet.com/
  • Phone:+1 618-628-8868
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Pharmacy
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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