Good parts store. Helpful staff.

One of the better Advance. Staff is friendly and helpful when trying to find items.

Excellent prices and service. i was in and out in no time. Thank you

Had what I needed in and out fast

They dont take used oil because theyre tank is full. Every time? Hmmm...

Have been trying to find a head lamp for my2012 MW3 Special edition Wrangler. Nobody had them anywhere.Called Advanced Auto parts Farmington. A extremely nice, helpful and knowledgeable person answered the phone. We have multiple varieties in stock. Awesome!!!! Love this place. Thank you Advanced.

Staff was helpful. Some parts are only available behind the counter so be sure to ask.

Nobody will answer the phone

This location is honestly my favorite. The guys working there are really relaxed and very knowledgeable. If you walk in there knowing what you need, they dont question you. If you do an online order for pickup its ready in under 30 min every time. Highly suggest making this your go-to store if youre close to it.

This Advance Auto Parts location, was very helpful. Even through freezing rain, blistering winds, and frigid temperatures both workers ( Phil & another young Lady) went out of their way to assist us.

Outstanding customer service, friendly, helpful, good selection and price. The store sparkles with a new showroom shine.

The customer service was excellent. A staff member was on his break outside and came over to lend us a hand at our car. Really friendly and helpful staff, which is super key at an autoparts store where you want a bit of advice, etc. Price seemed a bit high but probably not outside market prices. Id totally go back there.

I skipped other stores in my way, to come to this neighborhood store for oil filter. Guy was not very helpful. System was showing 24 in stock he said we dont have it, buy the expensive one. I left the store disappointed and waste of time.

Great 👌 supply of auto parts

Very good customer service

Love them, always there to serve and help out with anything. Would recommend this store to anybody looking for car equipment. Very friendly staff, and reasonable prices. Good deals come up every couple week. Keep an eye out on your email!

Review is for exceptional customer service with no purchase.I needed an inexpensive hex head 15/16 socket to remove my campers water heater drain plug (not a 12 point because its a nylon plug) and an adapter to fit my small socket wrench. Store did not stock one but the employee behind the counter was very kind and made several suggestions of local places to obtain one. Friendly, professional and polite. Keep it up!

Gabe went out of his way to make sure I could change my battery with ease in the parking lot. Great employee and customer service!

I actually started out at a different store in westland unfortunately they didnt have my part BUT they were able to locate it for me and make sure it was held and waiting for me to arrive and pick it up..... thanks guys you saved my bacon my driving is going to be much safer now that my windshield wipers work

Always friendly and always helpful. Limited inventory, but that is expected during the pandemic.

2nd time Ive been here. On both occasions, the staff was very helpful and knowledgeable about the products and eager to make sure I got what I needed.

Great service and help with unexpected vehicle repairs. Exceptional staff!!!!

Very knowledgeable employees! Always very clean.

This location has good customer service. They also recycle oil. Otherwise its pretty standard.

Received a sexist comment from an employee as I was checking out. Clearly not the store to go to as a woman

Didn’t have the parts I was looking for.Guy behind the counter that was helping me looked like he was having a bad day.Was using profanity several times in my presence about another Customer’s return of items.Could’ve been a little bit more professional.

They had everything I needed for my diy repair

Always been happy with my experience here. The staff is great also

I cant begin to express my appreciation for the amazing service that I received from them. I highly recommend them.⭐⭐⭐⭐⭐

The employee refused to check my engine light for a code (which takes 10 seconds to do on their machine). He told me they have Speedy across the street do all of their engine light checks now and that theyre still free. I went over to Speedy and after waiting 30 minutes the employee told me it would be an $80 charge. Ive been coming here for years but with this service I will start avoiding this place and purchase my parts elsewhere.

Really nice, helpful people working there. Very knowledgeable. Store was Very well kept and pretty well stocked.

Purchased a tool to remove wiper. Checked in parking lot. Didnt fit. Wouldnt even make contact. Said our boss wont let us return it. I knew better. Always avoid Advance Auto. Untrained. Zero automotive knowledge.

Friendly personnel.

Not bad

Always good service

I mean... Its your typical auto parts store, but the people who work there really provide great service. I appreciated them being knowledgeable and friendly as well as helpful.

Employees are very helpful here! I needed a part and they were very knowledgeable and willing to go the extra mile to help me out!

My gf took my battery up there to have it tested.they helped her out and didnt bull$&!t her and for that they will have my business

Excellent service very knowledgeable counter people. Couldnt think of any other place that I would get parts

Their online chat support claims I returned both rotors but only one was returned as my bank verified and as the in-store employee verified. Now refuses to honor warranty. Theyre likely running a fraudulent scheme with returns. Will be filing a report with the BBB

They have just about everything I have needed.

Didnt catch the guys name but he gave fantastic service, both very friendly and very helpful.

The staff was friendly and helpful. I got what I was looking for. Thank you so much.

Got a rear wiper and they put it on. WOOT!

Helpful, friendly staff. Never leave feeling dumb that I am not a pro.

Great customer service!

Didnt have a part I needed but the staff pointed me in the right direction. The other part I got was only available by order and they got it for me at a good price.

Got good advice on replacing my battery. Very helpful.

This store is awesome. 8844 in Farmington Hills ...Come and see us for legendary service, great parts and great people.

Very helpful retail prices.

The food here is great, and the auto parts are pretty good also. But really the service is 5 star.

Great service but you dont always find what you need.

Smart guys. Get a discount if you order your parts ahead of time online.

I liked the experience. Reasonable prices and very helpful staff

Make sure you know how the tool for rear brakes is supposed to operate so before renting you could tell a broken tool kit vs a functional one. I rented a brake DIY tool kit from them but the tool kit was completely useless. The cashiers working over there checked the tool kit and said it was functional but turns out they didnt know themselves what a functional tool kit should look like. Im talking specifically about the tool used to compress the rear brake piston before inserting your new brake pads.I had to use a long beaked flat plier from my own tool kit to rotate that piston to compress it back. It took a while but did the job. Hope that helps you if youre looking to replace your brakes yourself.The staff was very friendly though.

Friendly/helpful staff. Competitive pricing.

Great place-the ppl are very nice and professional and willing to help.

The staff was very helpful the helped me find what I was looking for with no problem

Ordered a part. Charged shipping(To store, Normally this is free).Confirmed part with pictures.Part arrived ahead of estimate. Completely wrong part, still expected for shipping.So We make mistakes and you need to pay for it.One good thing called corporate office they are going to send refund.

Usually they always take care of what I need and have the parts in stock. Not happy about the change in store hours though... May have to drive to a different store thanks to that...which is unfortunate because this location is much more convenient.

Parts man Derrick is the best. I will only buy my parts from Advance in the future

Good service. I am sure you will find everything you need for your car

I always buy my auto parts from Advance Auto Parts because their prices are so low and they always have coupons

Very friendly and helpful. Great service!

Employees would not warranty exchange lifetime brake pads. I went to the Livonia store and had no problem exchanging. This is the worst advance auto store.

Good service..very helpful people and good prices..

The staff here is always friendly and helpful.

Haven’t had a poor experience so that’s good.

Just needed one basic headlight bulb. They only had over priced fancy ones in stock. Said they can order one. I dont have a week to wait with one headlight. The check out person was helful and nice.

Extremely helpful, even installed the new windshield wipers on my car!

Its okay dealt with good customer action, but unknowledgeable service doesnt add up and abit over priced.I may be a female but Im not guliable nor stupid why do auto places think they can play off a female to make more money, like she doesnt know anything about cars....seriously not okay, and they themselves dont either lol no seriously!

These people are very helpful. They go out of the way to make sure you have the right items.

Helpful, got back on the road and 5 minutes

Great store, very helpful answered all my questions.

Always knowledgeable & helpful crew. Always in & out expediantly.

Staff is very friendly great selection, decent prices, they are the only auto store in a good radius of a few miles

Had the wiper blades I needed after serval competitors did NOT. Installed them at no additional cost. Their website showed this world happen. Whats not to like.

Always have what I need and the staff is always willing to help.

They installed the bulbs for my turn signals and brake lights both right and left. A smile and no charge for this senior who couldnt get the old bulbs out. Thank you!

Great customer service from Manuel

Local to me and they usually have good deals.

Knowledgeable staff has helped me many times.

Didnt have the basics I was looking for

Always helpful and great to deal with. Thank you.

Always helpful staff, but almost always disappointed with parts that are actually in stock. Convenient location with lots of parking.

Friendly helpful staff. Good hours.

Knowledgeable staff and excellent selection and service.

Rude management staff and clerk. Essentially accused me of trying to run a scam when attempting to return a defective part.

Very rude staff. I was returing the wrong tools which i bought, and they tried to accuse me of using them.

On line order was all wrong but didnt realize it until I took my car apart. Then had to put it back together to return the parts. Employees acted like it was no big deal. Very disappointed.

All of the employees are always so helpful!

Did not want to honor a lifetime warranty for an alternator terrible customer service will not buy from any advance auto parts store again!

Not sure what the guys name was but he was very helpful! Probably useless since I didnt tell you the name!

Called to see your hours. Was told youd be open until 8. I showed up after work and there is a hand-written sign saying you close at 6. Not good guys.

Extremely helpful and knowledgeable staff

Fast friendly service

Nice and willing to assist.

Very helpful sales lady

Friendly people very helpful

Was waiting to pay, had to wait while he chatted with a friend, then finally came to the register to ring me up.