I have to say Im disappointed. Ive been to this service center a couple times and have only had okay experiences. This time my experience was pretty poor which is why I decided to write a review.I had some aftermarket wheels on my e92 3 series which I didnt really like how it felt while driving so I decided to make a service appointment to have my wheels switched from aftermarket to OEM. A simple quick procedure really. Mind you my car is far from new but I keep it super clean in and out. So to my disgust when I got my car back the wheels were thrown inside with no wheel bags! The wheels were not clean of course but the least they could do especially for a BMW dealer is cover the wheels so they dont scuff or get debris all over my interior.Summary: No wheel bags which resulted in rocks and debris over my interior. Should I have taken photos? Sure, but Im not one to complain (as long as it wasnt something I couldnt take care of myself). I think Im going to just go out of my way and go to the Bloomfield location because thats where I got my car from and its a far nicer establishment.

MY experience @ Erhard BMW of Farmington Hills was rather Incredible! I was greeted numerous times by various people. The employees appear to be very enthusiastic, & quite interested in seeing to it that Your experience there is second to none! I would definitely recommend Erhard BMW of Farmington Hills to All!

Chad has been my service advisor for years. Hes always been very fair and transparent. The work thats done by the technicians is top-notch. Ill always bring my BWW here for service.

Very nice, helpfull people, thanks

Good service

Great place to get vehicle serviced

Great