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Monro Auto Service And Tire Centers
29538 Orchard Lake Rd, Farmington Hills, MI 48334, United States
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Monro Auto Service And Tire Centers
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Do
Review №1

Ryan and the mechanics were thorough diagnosing my issue and did a great job explaining options. They went the extra mile when a vendor sent a wrong part to get the right one and get me back on the road. My car runs better than it has in a long time. I have used this Monro service center before and would not hesitate recommending it to friends or family.

Sa
Review №2

5/5 one of the nicest tire shops I stopped at. Ryan was really helpful with the dilemma that I had with my tire. I will definitely be back to replace my tire!!! ❤️❤️❤️ THANK YOU AGAIN RYAN ❤️❤️❤️❤️❤️

Ma
Review №3

I recently moved to the area and my wife and I were nervous about finding a a quality shop. Truthfully, the Hardest thing to find is an honest car shop. Shops will do great work whether you need it or not if you know what I mean. Well Monro is an honest shop and their customer service is next level. Each person I worked with Ryan, Andy and Cat, were all outstanding. I wont go anywhere else now. I am sold

Le
Review №4

A week ago a ran into some issues with my car, it started out with a squeaking sound so I figured it was my breaks. I went to OReillys and they recommended me to Monro Auto Service that was a couple blocks down the street from them, the moment I walked in I felt like I was gonna get my car taken care of on the spot! The entire staff was welcoming and had great hospitality, I had my little one with me and they were nice enough to offer us a snack and something to drink! In the end they quoted me a fair price that no one else could beat and I was out of there in 2HRS! My car feels like new and Im thankful it feels a lot safer to drive now with my little one than it did before. Thanks to the manager and his staff, you guys will see me again for an Oil Change! :D

Ja
Review №5

The people here are absolutely amazing. Austin and Ryan were extremely knowledgeable and great all around professionals. Excellent service, I know where I will be going from now on for any work that I need on my vehicles. Thank you.

St
Review №6

Ive only had alignments done here, but have been happy. Ive brought them two different cars after doing the suspension work myself, and they had no problems aligning the car properly. They are prompt with your appointment. Your car gets in and worked on as soon as you show up, instead of waiting around like other shops.

Mo
Review №7

Ryan was honest about the cost of services and made sure to explain exactly what I’d be paying for (and why) from the moment I walked in. The work I came in for was completed with great care and efficiency; he even went the extra mile to correct an error another shop made a couple weeks prior that I had no knowledge of. Surely enough however, I noticed an immediate difference when driving my baby again for the first time. Definitely my best experience with car service to date!

Le
Review №8

I was very happy with these guys. I brought my car to them after three other shops could not figure out that my car was having battery issues. Ryan and Austin were awesome communicators with friendly costs. Ryan showed and explained the issue and gave attention to my concerns. Im glad to have worked with good people and look forward to knowing I can trust them in the future.

Ro
Review №9

Great place. Came in to replace my brakes on my mom‘s car and oil change. They had me in and out fast they gave me a great deal and checked over my moms car like it was their own mothers car.I highly recommend this place

sa
Review №10

Ryan is awesome 👍 good. He heard my car 🚗 noise and told me up front its going to cost which I already knew. But he explained to me about my brakes in detail s. GOOD 🙂 Job 👍 RYAN.

Ma
Review №11

Ryan was very helpful in getting me back on the road. He went out of his way to ensure everything was fixed properly and explained everything clearly to me. I really appreciated the transparency and the quality of work. I had a really great experience here and will come back for any other future services.

Ta
Review №12

Ryan is amazing! Excellent customer service and quality work. I took my car in for brake repair and Ryan found I needed quite a few things done. The cost was fair compared to other places and the quality of work unmatched. Thank you for all you do at Monro!

Lo
Review №13

They were very friendly and helpful. They inspected my SUV prior to me driving cross country. Would definitely recommend!

Ka
Review №14

I have been here for the last five years. Usually it’s a good service but it seems like employees are switching regularly. The store manager right now - Ryan - is probably the best one. The four star rating is only because of the experiences I had over the years. Usually I can get my car in on short notice, they call me with updates or when I can pick it up and I don’t feel like they want to sell things I don’t need.

Fr
Review №15

Wonderful and quality service. Friendly and helpful front desk. Got the job done in a timely manner.

Jo
Review №16

Outstanding people and service. Very honest and reliable business. Ryan and the team go over and beyond the call of duty and do whatever it takes to help their customers. Much appreciated guys and lady too. Cheers!

Kr
Review №17

Walked in for a leaky tire and they found and solved the problem super quickly. 5 stars for fun and friendly service. :)

St
Review №18

Kat was very professional and honest. I had a cracked rim that they couldn’t fix but she recommended a place that could, put my spare tire on and made a bad day a little better!! Thank you!

Be
Review №19

Ryan is the store manager at the Farmington hills store and he is very knowledgeable and professional!! If you go to any Monroe shop I recommend this one..hevwill fix your car/truck RIGHT THE FIRST TIME!! Hands down I will always go to Ryan for my vehicle maintenance 🙌

Ma
Review №20

Ryan gave me good explanation and suggestion. They worked really hard to fix my car even working on labor day.

El
Review №21

Wonderful staff! Very professional and helpful. Will most definitely return and recommend to others.

Do
Review №22

Gives me great advice for modding a car,sadly my chassis isnt in the best condition but its good to know and I suggest this store other than Midas

An
Review №23

Very sweet staff! They offered to help me pump my inflatable pineapple floaty, when two other gas stations didn’t care to! Thanks to them, I can enjoy an awesome pool day!

Th
Review №24

Very helpful and informative when completing my used car inspection before buying. So much so that he will be my new mechanic! Thank you!

Al
Review №25

I needed my tire fixed asap as I had a trip across the state today. Went to discount tire who said I would have to wait 2.5 hours! Pulled into Monroe and was immediately helped. Tire got plugged for dirt cheap!! Highly recommend!

Za
Review №26

Great and same day service. Appreciate all the work and great service from Ryan and the staff

Mo
Review №27

Amazing owner and technician always fair and honest

Ja
Review №28

I did break fluid change/flush recently and Ryan and the staff were amazing. Very professional and got the job done in time. I never leave google reviews, but they definitely deserve one. Would recommend if you need any service for your car :)

Ni
Review №29

I had to stop by the store and get my alternator replaced, and the store manager was very courteous and knowledgeable about my situation. Will absolutely go back if I need to have any other services done.

He
Review №30

The guys here are absolutely great, helpful and friendly. Did a great job and I will be back again

Je
Review №31

Would Not Recommend.Took my car here to get the tires balanced as I had a slight vibration at 75mph. They did a good job balancing the tires as I now have ZERO vibration.However, They told me my 2013 Grand Cherokee with 100k miles needed $2100 in repair and asked if I was ready to make the repairs today (Front struts and sway bar end links). I was told the end links were worn and the struts were leaking. Also I was told I needed to return the next day to have the lug nuts re-torqued.The next day I decided to check the issues they noted and check air pressures and lug nut torque myself. The work order states the lug nut were torqued to 95 ft lbs. It took OVER 150 ft lbs (my torque wrench only goes to 150ft lbs) to remove the lug nuts. If I did not have a breaker bar I would not have been able to remove some of the lug nuts. I then re-torqued them to the correct 95 ft lbs. Also all four tires ranged from 29-36 psi not the 32 psi they should have had.Now back to the Leaking struts. I looked at the struts and no signs of any leakage what so ever. Also sway bar end links were in good shape with no play. They wanted me to pay $2131.91 for repairs my vehicle did not need.Also they did not take it on a road test which they would have noticed the vehicle had no noticeable suspension issues.So if you want to take your car to a shop that will try talk you into repairs your car does not need then Monro in Farmington Hills is your shop. If you want honest repairs and service go elsewhere.Pictures of the Leaking struts are attached for Monros benefit. If there were leaking you would see oily residue at the top of the strut under the spring perch.

Cy
Review №32

Awsome work Love the staff😀😍

R
Review №33

Great service from Ryan and the gang! And open on a holiday!

Cr
Review №34

Good service. The 2 workers was efficient and nice. Got me in and out within 30min. Good job Farmington.

Yo
Review №35

Friendly people who get the work done correctly with no extra bs.

Ad
Review №36

These guys were the absolute best!They took amazing care of me and my car!The manager, Jordan, was incredibly friendly and professional.Not only was he able to match the other estimates, in the end he beat them by 6 percent!Thats what I call FANTASTIC SERVICE!Thanks for taking great care of my baby, guys.Im sending everyone your way.Me before 😭Me after 🤗🥳

Ru
Review №37

Awesome team, Seth, Joe, and Jordan took excellent care of me. Very friendly, and had my truck running like new when they were done. I would highly recommend for all your service needs.

aa
Review №38

I got my old vehicle checked for issues with brake and engine squeal. They were happy to inspect and give me a suggestion on whats worthy to change and whats not for free. Very happy with my experience here 😃

Ja
Review №39

Great service. Took our vehicle in for noise. Never used them before and they are 4 minutes away. They did road test and put car on lift, checked the car thoroughly, no issues. Might be body parts but no suspension issues. Great peace of mind. Very polite service people, including John. Would go back for necessary car care in a minute.

St
Review №40

I had no problem with taking my dodge avenger there for a wheel alignment but when I took my Montaineer there that was an issue. I think I offended the guy by stating I only needed a bracket or sleeve to hold my muffler up. Bill the manager has no people skills. I believe I was way overcharged for the work that was done! Bill the manager has a nasty attitude for that position. $469 for welding a bracket & a muffler I didnt need was way too much! I wont be going back or recommending this place for repairs. When I came in Saturday to see if they could fix my truck it was 4pm and the guy behind the counter was friendly and informational. Took my car back Monday & Bill was there. Terrible attitude towards customers. He needs diversity training.

Ol
Review №41

Great price on labor. You can bring in your own parts you want installed. Awesome customer service. This is the only place Ill take my car to get major service done. I highly recommend this shop.

Sh
Review №42

Monro Auto is probably one of the best auto repair businesses Ive ever worked with. Ive been to the Ann Arbor location and now the one in Farmington Hills and both times the employees have gone above and beyond to help me with any car troubles I may have. In Farmington Hills, each employee in the shop is knowledgeable, kind, and honest. They did their best to order the parts for my repair quickly and offered to help finance me when it turned out to be an extensive repair. Even though I just decided to get a new car (the one I had was too old to justify the expense) Monro employees went the extra mile to make sure that my new car was detailed correctly and let me store my old car in their parking lot for the weekend until I could take care of it the following business days. I highly recommend their excellent service!

Sh
Review №43

Car was having rough vibrations as I was heading to an appointment. Stopped in to ask if they had time to check things out real quick and saw all their bays were full. Do you have snow build up in your wheel wells? I would check that before I have to charge to put you on a lift. I was referred to a car wash to blast everything off. Riding smooth now. First winter with this small car, appreciate the integrity, its rare in the industry these day. Thanks you.

Ly
Review №44

Justin, at the front desk, was very professional and courteous. He even lowered the originally quoted price once it was clear that the service would take less effort than originally planned. I will certainly be returning and would highly recommend.

Ce
Review №45

I will continue to use Monro after my recent experience. They are quick and accommodating. Their customer service is great. I had the convenience of making an appointment online and dropping my car off the night before so they could work on it first thing in the morning. I would highly recommend them.

Ja
Review №46

Jon the store manager installed my pre-owned tires for me. He did a great job it was quick and the price was right. Also he did an excellent job balancing the tires no vibration at all. I will be back thank you Jon!

Br
Review №47

These guys are truly amazing! They took care of my car and my fiances car quickly and for a reasonable price. If you need auto services and want trustworthy and caring people, these are the guys to go to.Thanks again Ryan for everything!

Pa
Review №48

Excellent service- nice to see a company that backs up their work 100%. We were having brake problems which Ryan was quick to resolve. He is professional, knowledgeable, and friendly. I feel comfortable going to Monro with any car issues we may have. Highly recommend!

Br
Review №49

Our old car needed new brake pads. Jordan and Joe looked it over and told me it needed new rotors too. Jordan gave me helpful, honest feedback and a small discount on the price. Im happy to have new brakes for safer travels.

La
Review №50

First time I took my vehicle here it was for an oil change. They did a basic inspection and told me I needed $3800 worth the repairs. I took my vehicle to a different repair shop for a second opinion. The other place estimated $1200 and told me that many of the things listed by Monro as “necessary repairs,” we’re indeed not necessary. Not pleased.The second time I went, I was was extremely satisfied with my visit! I desperately needed a new battery. They had what I needed in stock and were able to get it fixed right then. I was driving off the lot in less than 40 min.

ch
Review №51

Excellent customer service and experience with this place and the team of professional tech.Prices are fare and the manager helped me with a good deal. I’m using their service for the second time.Highly recommended!!!!

R
Review №52

This review is about a year late! —My fault! This was probably the best experience I’ve ever had with auto repair anywhere! I initially went to the Dearborn store, who after starting my brake work, realized I needed additional parts that they didn’t have, and weren’t able to get immediately unfortunately. AND, it was a Sunday, AND, I needed to get to work the next morning. Nonetheless, they did what they could, got me drivable albeit just to get to work, then they called this Farmington Hills location, which was closest to my work, made sure they had the parts, and called and told them to expect me.When I called to schedule an appointment with Farmington Hills, the manager came on the phone, already knew who I was, and told me to come in first thing—she didn’t want me waiting. I explained I had to get to work, and she said she’d arrange it so someone from her shop would drop me add at work after I dropped off my vehicle—and pick me back up if necessary! I was so amazed and happy. I got my vehicle in, got dropped off at work, and by lunchtime my vehicle was ready!Best shop and service ever! Manager Julie: thank you and your team for a superb job! I will definitely visit this location again, and I highly recommend Monro. The treatment I got at this particular shop made me feel so respected. Would definitely trust them again and again.

Ca
Review №53

I recently came in for an air check. Jordan was a great help. I am very happy with my service of getting air, especially since a few other places told me there was a couple hour wait. I had a great experience with him at Monros.

Ju
Review №54

Top notch. Jon is great to work with very understanding and listens very well, if you go here you will not regret it.

Se
Review №55

Excellent staff. They care about providing the best service possible and will not sway you in the wrong direction. Ryan was extremely helpful throughout my experience. Highly recommend

Ke
Review №56

I took my car in for noises, they were not grinding noises. I knew I had to have the front brakes done. Found after a test drive that noises in the rear were prominent as well.so I had that done as well instead of waiting. I appreciate the amount of time spent diagnosing my cars noises. I really thought it would be something far worse than brakes. 2010 Ford Focus. Jordan made my visit very painless. Great food steps away next door at Leezas too. A bonus! I will be back for regular check ups and work.

Te
Review №57

I brought my car into the Monroe Farmington Hills locate for a front brake job. I love the experience. The workers were quick and efficient. I would definitely recommend this shop to others.Terri

Er
Review №58

I needed to get the brakes on my SUV checked. The service manager was able to look at my vehicle on a Saturday morning (5 stars just for that!!) and he explained what problems my SUV had. He told me about all the options available to me with regard to servicing my vehicle. I received great customer service, discounts, and the final price was less than what I thought it would be. I highly recommend them.

Ke
Review №59

This place is awesome, they gave me a great deal on my car and they are very nice and honest people. Before taking my car to Monroe brakes and tires I took it to fiat Chrysler where they told me I need a 130.00 break flush and after taking it to Monroe I found out that I actually didn’t need a break flush at all. So I highly recommended this place if you looking for a mechanic that’s honest and does good work!

La
Review №60

John Krohn the manager at this location is the freaking Bomb, he is very kind, very detailed w/ your service, he is all for satisfying the customer beyond satisfaction. If he can’t give you a answer to your question he will find someone who will & I think he’s awesome & I will be doing service here because he is all about running this place the right way . Thank you John K. - Royia

Mu
Review №61

Fantastic and thorough service. The lady here went over the whole (free) inspection of my car with me. She told me what I needed, what can wait, and what i will need at the next mileage service interval and why. Her assistant was so helpful and pulled my car out front for me and even held the door open when i left. I will be bringing my vehicle back here from now on.

Ke
Review №62

Service was fast and friendly.

Pa
Review №63

Monro will be my new go to place for all of my car services and repairs. They are beyond knowledgeable here and they are great with customer service. They walked me through what was wrong with my car so I was able to fully understand what was wrong with my car as well as how to prevent it in the future. This is by far the best auto service store that I have ever been too! Personal and caring of your vehicle

So
Review №64

I always feel like finding a good automotive repair shop is difficult because you have to find someone you trust and have decent pricing. This company seems to have both and a friendly atmosphere with kind people that explain things along the way. That goes a long way with customers. So keep us the good work and you will have a family of customers for life.

Ke
Review №65

I could not be happier with this shop. They have taken great care of my car. Everyone here is great to deal with. Prices are fair and they have even gotten me in and out with same day service.Im one who usually does my own work, so I hate having to bring my car into a shop. That being said, I am happy to have the team at this Monro to take care of the things that are outside of my abilities.Thank you!

no
Review №66

I usually get my oil changed at those quick drive-thru locations, which has been fine, but I decided to try out these guys just because they’re close to my work, I could schedule an appointment online, and they had a coupon. I was super impressed by the heads-up the technician, Ryan, gave me about my vehicle needing a very specific type of oil and how it’s more expensive than the typical oil change. The price ended up being better than I expected, especially considering that the service for a full synthetic oil change includes a tire rotation. This is already more than what I’m used to, and for the same price. Service was quick, there’s free wifi in t he lobby and there was no pressure to add additional services.I’ll definitely be scheduling my oil changes here in the future.

Ja
Review №67

I will never go to another shop that isnt a Monro again. All the personnel at this shop had excellent customer service and made sure i not only understood everything i needed on my car but also answered all my questions and showed me what was wrong with my rack and pinion. Both Julie the store manager and Joe her assistant made sure.all my needs were taken care of during my wait. Excellent service and very pleasant experience. I am a customer for life.

He
Review №68

Walked in needing new wind shield wipers due to all this rain and mine being broken I needed something done quick and fast .I was greeted right away with a very friendly gentleman by the name of Bill ; I believe.Within minutes my new wind shield wipers were on my car and I was on my way . Not to mention the unbeatable deal I got ;)It was a very friendly atmosphere even the other customers in the lobby were smiling and friendly to the staff everyone there was treated like family . I would highly highly recommend this place to all my family and friends what a beautiful Jem we have here in Farmington hills.Its hard to find nice friendly service these days and I felt right at home . I would definitely go back for any other automobile needs .

Sy
Review №69

AMAZING! I came in at 12pm. My trucks brakes were smoking and i knew i needed to replaces the pads and rotors but also am on a tight budget as i have just moved down here and money is tight. Bill was so helpful and polite when we talked. It turned out i needed new calipers, pads, and rotors on my truck (close to 200k in miles). He let me know what needed to be done, how much it was going to cost and why it would cost that much. I respect all mechanics and mechanic shops because a lot of times people accuse them of ripping people off. This has been my best mechanic experience in years. I will definitely be coming back. I came in at 12pm, Bill drove me back to my work place and let me know when he would call me with more information. We discussed what needed to be done and his shop exceeded my expectations. I got out of work at 5pm and my truck was already out of the shop when i called him at 3:30pm to let him know to go ahead and perform the work. Outstanding service, people, and pricing. HIGHLY RECOMMENDED!!!!!! ALSO: He didnt talk down to me because i was a woman which is a breath of fresh air in this day and age. Go here, you wont regret it.

Ja
Review №70

I went to Monro in Farmington Hills and Julie helped me fix my car. Very knowledgeable and honest. I actually paid less than the initial quote because they couldn’t fix one of the issues and were up front and honest about it. Highly recommend to take your car there and talk to Julie.

Jo
Review №71

Great staff: friendly and knowledgeable. They took great care of me and gave good advice for my Audi (very special services and parts needed). Highly recommend.

Ka
Review №72

Definitely worth the drive! Clean location, friendly service, and was in and out quickly! Austin was super nice and made sure I understood what was going on without making me feel like I was stupid (Ive been to many shops where I assume because I was female I wouldnt be able to understand). Definitely going back! Thank you Austin!!

Ni
Review №73

Managers and employees are hard workers. They helped me real quick with my brakes. Will definitely be coming back.

Ha
Review №74

Did an appointment for 2:30 pm. But they made me wait for 50 mins and my vehicle was still parked at the parking lot untouched. Moreover, I tried to ask the guy how much time is going to take but he was rude and told me that I am too tired to the service. I mean are you serious should I do his body spa first?!? 🤒

Li
Review №75

This place is great! They are very friendly and helpful with any questions you may have! It is extremely clean and the waiting area is very pleasant! This is the only place I go to for any car related maintenance or issues!

Sa
Review №76

My name is Sandra and Ive been coming here for years. There is not enough good things I can say about this company. Everybody from the management to the staff treats you like family. Today I came in to get my oil changed when I asked the manager if he had a bottle of water in the back he told me to get a cup and I filled it up from the water fountain. Then he went to the store to purchase pop and such then he came in and handed me a bottle of water he had purchased for me. That alone should show everyone what a wonderful place this is to take your car. While I was waiting we had a nice conversation and I loved my experience there. I will be a lifetime customer simply because of the way they treat their customers and the wonderful service they provide. I highly recommend this place to anybody and everybody. When you run a business it isnt just the service you provide but its how the customers are treated. And believe me when I say I felt more welcome than I had any other oil change lube place.

Ch
Review №77

You know this place really surprised me. Being a retired ASE Technician for 40+ years, when i brought my car to the shop to get an inspection done and Julie was very knowledgeable about what was wrong with my 2015 BMW and why. She showed me what her mechanic found and explained to me in detail how it needs to be fixed. Also being a veteran she gave me a great discount on the work that they did. It really surprised me that theres still a shop around with a wholesome customer service atmosphere. Anything me or my son cant fix on any of our cars, we will be bringing here from now on.

Ge
Review №78

I took my car in for brakes and engine work. They were professional yet not in an off putting way. It was expensive, but also worth it due to the amount of work my little beater car, 2006 honda civic, needed. Ill definitely be back!!

Ni
Review №79

Love, love, love the service and attention I receive at this location. Julie, the manager, is great. She’s well informed, and does her best to answer any questions or concerns a customer might have. Many women have legitimate concerns when seeking out a place to have their car taken care of. I was quoted $250 more for the same repairs at another place. I’ll definitely be returning for any other work I may need to have done! Highly recommend!!!Update 9/2021…I continue to bring my car here for service even though the names and faces have changed. I’ve obviously been bringing my car here for years. A good mechanic is like a doctor. They understand the character of your car.

Mi
Review №80

The place is called Monro tire and brake now, the guy was very knowledgeable and discussed all the options with me. He offered to inspect before making any decisions and would call me afterwords, once he called I was able to take the appropriate course of action to fixing my vans brake system, the cost was average and expected with labor but the quality work I get here is worth it.

Ra
Review №81

Amazing customer service by Julie, the store manager. Very professional. Explained everything in detail and answer all my questions. I was provided options and didnt feel pushed. I was given a discount. I didnt compare prices with other shops but the price seems to be fair.

Ge
Review №82

Great place. Workers and managment are very nice and helpful. Im glad I came here.

Sa
Review №83

Great service and staff

Da
Review №84

You MUST stand behind the second yellow tape and be about 10 feet away from the guy at the desk. Not the first yellow tape... The SECOND one...

Be
Review №85

Staff was very helpful. Im glad I came here. Very nice guys

El
Review №86

The auto team at Farmington Hills Monro is great! Honest about what needs to be repaired and the lobby is always clean!! My car runs like dream!!! I plan to keep the car awhile and if I need any other repair work Farmington Hills Monro is where I will go!

T
Review №87

I currently have a project down in the Farmington Hills area, so I decided to parlay that with getting a new key fob for my daughters car. While going to the battery and bulb store to get the replacement key fob (this one on Orchard Lake is one of the few that can do that for the 2008 Grand Prix other than a dealer or locksmith btw), the car started shifting sluggishly, and then would barely move. I live in the Port Huron area, so I took a quick peek under the hood and saw one of the Transmission Cooling Lines was leaking badly. Im getting too old to lay in a parking lot on a cold day to fix anything, so I called around to some of the repair facilities in the area. This was the one place I called where I got a friendly We will definitely look at it and see if we can get you back on the road today. I poured a couple of quarts of transmission fluid in it, and limped it to their shop. After all of the long winded back story, all I can tell you is this is a very professional shop. I wish I would have gotten all of their names to thank them properly. They stayed late to get me back on the road as the parts werent as readily available as I had hoped, and the old lines werent being very cooperative coming off. I had them replace both lines because I figured if one failed, the second wasnt far from failing. The price was more than fair (of course I looked up the part costs online while I waited), and watching them tend to the many customers that came and went as I waited. They treated everyone with the same courtesy and professionalism. I just wish they were local to where I live so I had a reliable shop I could have my daughters take their cars (3 of them) as they need service.

Ro
Review №88

Towed in. holiday weekend. They went the extra mile. Fully satisfied

Ni
Review №89

These guys saved my life after AAA couldn’t get to me for TWO hours for a flat tire. They changed it in 10 minutes no problem. Couldn’t be more thankful!

Jo
Review №90

Very pleased. fixed a leak quickly, explained how it was caused and how it was fixed. Had visited another Monro in another town which had previously fixed another tire. Seems the monro shops do a pretty good job.

Ch
Review №91

Joe zip tie a skid plate back up for me quick fast and easy . Jordan was friendly

Mi
Review №92

Great customer service. They take it seriously. A great retail experience with the knowledge and the understanding of their customers needs. Staff is friendly and courteous. They also fix my issues. I will use them again.

Ja
Review №93

The store manager Julie is awesome and very knowledgeable of all the products/services offered. Jeremy worked on the exhaust system for my Jeep and did excellent work. Jeep is now purring like a kitten. Would highly recommend this place.

Er
Review №94

Service is great, have been using speedy for about 15 years now and they always go the extra mile for my vehicle. Hardy is the best very through in explaining what needs to be serviced and getting you the best price for your repair. Again great service and would recommend to anyone they have even worked on my mothers and daughters cars.Erika W

Ca
Review №95

Great experience. Best customer service!! Came in for a leaky tire and they took care of my issue right away. Belle tire told me at least a 2-3 hour wait....

Le
Review №96

Awesome. Came in here with catalytic converters heat shield dragging. They fixed it on the spot and sent me on my way. Really terrific.

Ja
Review №97

I had a wonderful time with Julie (the shop manager). I had gone to another shop and gotten work done to fix a squeak when I was breaking and was quoted $1300. I left and went to see Julie. Not only was the problem only $450 to fix the squeak, Julie fully explained to me that the problem was the shock squeaking not the brakes. I really appreciated her concern and taking the time to make sure I was fully aware of what I was investing my money into my car. This is a wonderful shop and I am so thankful I found a shop for life that genuinely takes care of their customer.

Ma
Review №98

Best customer service Ive ever experienced at a repair shop! Julie the manager is so helful and explained everything i needed. They beat other shops pricing and was very quick! Ill be coming back for sure!

Li
Review №99

Very friendly and did a good job explaining what was up. Just took so much longer than I anticipated. I know its only ever an estimate on how long, things could always come up, but still. Gave me a discount for leaving a review here as well. Shrug. So theres that.Got me in right away for an oil change. Was told it would be no more than an hour. Find out they were out of oil 😕 and had to get some delivered from across the street. I also asked for a quote for the work they said I needed done. All told it took over two hours before I could go. Which was real problematic for my 4 year old, who was not prepared to wait for twice as long as we expected.

Vs
Review №100

Great service nice treat you with RESPECT will work with you know THEIR job cars,trucks, had to get work done took me right in Thank God for a good place when I needed will speed the word on this repair place

Information
14 Photos
100 Comments
4.6 Rating
  • Address:29538 Orchard Lake Rd, Farmington Hills, MI 48334, United States
  • Site:https://locations.monro.com/mi/farmington-hills/29538-orchard-lake-road.html
  • Phone:+1 248-385-2604
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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