Gary is always such a pleasure to do business with! My husband and I highly recommend their service. We are so blessed to have moved to Novi and met such great individuals who are customer serviced based! I received service on my brakes and pads and my car drives so much better! Thank you so much for your amazing service!
Brought my car to this shop because my car sounded louder than expected when accelerating. Turns out I did need a repair. The gentleman who helped me was really nice and not pushy to get my vehicle repaired. My car got fixed within an hour and I was on my way. No more loud exhaust and gas mileage and horsepower has improved! Will definitely return for future repair needs.
The team did a fantastic job. Gary was no nonsense with coordinating my drop off and brake rotor and pad replacement. I bought some performance grade rotor and pad kit and they installed at a reasonable price.The BMW dealership quoted $950 for just the rear brake rotors, pads, and sensors. Another BMW dealership quoted $1150 for just the rear. I used to do my own brakes as a youngster, so I’m scratching my head.Called the shop and Gary said come on over. By the time I was able to drop my vehicle off, he initially put in the rear rotors and pads. He recommended go ahead do the front for symmetry and did it that same day without any hassle. I picked up my vehicle the next morning and the brakes worked really well.The only thing that I had to figure out on my own after getting home was to reset the brake fluid and rear brake pad service required indicators. I was able to do that pretty easily with some recommendations from some online forums and videos.
Really excellent and trusted service. I wanted to change my cars all 4 rotors and brake pads with best parts. I ordered all parts and then get it fixed through Mr Muffler. It was really great experience as service was quick and reasonable too. If you want to get car parts by your own then you will get best service at Mr Muffler.Thank You.
Gary was incredibly nice from the initial phone call, to quoting, to when we picked up my Jeep. The exhaust pipe had been damaged and bent to where it was blowing against the bumper, causing the inside of it to melt. They got it fixed in just a few hours and its looking as good as new. Very fair prices as well. We will definitely be coming back here for any of our car repair needs.
Brought my vehicle in and the guys took care of my exhaust issue right away. Good price, great customer service. Will definitely recommend
This place was awesome! The owner/guy who did my brakes was super nice and friendly! I was able to get my car back fast and everything went smoothly! Fair price and timing and quality was amazing! Definitely recommend!!
Starter went out. Towed it to his shop at 4pm. Had my truck complete by 9am the next morning. Great customer service and job well done.
Mr. Muffler saved the day (and my vacation). I called Gary at like 9am and he had me fixed and back on the road by 11am. My car was VERY loud due a large leak near the center of my exhaust. Now it is as quiet as the day I bought it. I will happily recommend Mr. Muffler and Gary to all of my friends. Thank you, Superman Gary! :)
I got my Honda Accord brakes, rotors and calipers done at this shop. I got reasonable price from them compared to other repair shops. Gary helped me with the options and price and he even gave me a ride and was courteous in service. I would recommend anyone to this shop for repairs.
Really excellent, reliable, fast and cost effective service. Got the exhaust repaired with accuracy and within the budget. Do recommend this place 👍
I previously went to a place for a muffler and they were rude to me and talked badly to my face. So I was just trying to find a place that had good reviews I found mr muffler and called them they were close to closing, but they fit me in and worked on my car and had me in and out in no time. Truthfully recommend this place
Excellent service! Gerry took care of my Jeep during the middle of day without a appt! Thanks again
Gary is awesome, he helped me get my car fixed same day the Pontiac needed a new exhaust and he did it in two hours and for a fair price, great guy to work with I recommend this place
Took me a while to find a good shop after my old go-too retired, landed here about 10 years go and havent looked back. Always been upfront and reliable, real easy to talk too. Prices for services have always been fair, and never once felt like I was being played. Solid crew in back, Ive never had any issues with services done. Thanks guys!
This shop was so helpful, Gary had great customer service, dropped me off at home and was willing to pick me up
I would definitely recommend Gary to friends and family looking to get routine maintenance done. I went in knowing my brakes needed new pads and possibly new calipers, and probably new rotors at least on the front left. Gary worked out a fair price with me and rebuilt my calipers, installed new brake pads, and new rotors on both of my front wheels. I’m very happy with the work and will certainly return for service in the future.
Great service and awesome price for the services!!Would recommend anytime!
They were super professional and took care of my rear brakes for me at a reasonable cost
Gary in customer service was great and even gave me a ride to and from home to help facilitate the repair. Couldn’t be happier.
Gary was very friendly and helpful. He explained exactly what my car needed, and he was right! Would use his service agIn.
The guys are good and professional got in and out quickly and I’ll be back in the future for more repair if needed
I am very happy with the service. Job was done very good and customer service is excellent.
Gary was amazing!He was very professional and so polite.I highly recommend. This will be my new brake shop.
Had a wonderful experience. Service was fast and I am happy.
Short notice muffler replacement : not only were they fast but they did an excellent job! Highly recommend!!
Called Mr. Muffler about my exhaust talked to Gary he got me right in showed me the issue and gave me a reasonable price. Also made great repairs. I would recommend you go there! Great service
Went in to see if they could do a muffler delete for me, Cameron got me in and out in 2 hrs and my Jag sounds great!!
To save me money they built my catalytic converter for my 2010 Dodge Grand Caravan. It saved me a bit and I felt it was better than ordering an aftermarket one where you cant determine the build quality or if your still going to have a check engine light on after installing it. Im grateful they were able to take care of this...
Good Quality Mechanics Got Me In On Break From Jobs Had Me In And Out Quickly! Your Go To Guys For Any Automotive Repair. Gary Was Patient And Willing To Work To Get Me The Best Price. Thankful I Am Back On The Road!
Gary did an amazing job and made it work for us with our tight budget. He was very knowledgeable and helpful will definitely come back!
Great service...very reasonably priced....
These guys are good and fast and excellent service, and we will back for more service in the future if needed
Gary and his team are a one-of-a-kind gem! If youre looking for a friendly AND affordable auto shop, you need to come here! I came in looking for an estimate and left with brand new brakes without breaking the bank. Thank you again for everything!
Best in the bunnies!!!! Hands down! Go east, go west, these guys are the best!!
I did my rear brake pads and rotor + calipers with ceramic material. To be Honest, Im not an expert when it comes to pricing the matter, so I cant really say the price here is high or low. Personally, price is not my problem as long as job is done right. And they did the job done great. Gary was also very patient to my broken English.
Great service. Right price and good work! Would recommend it
Gary worked with me the morning my car died and got it up and running the same day. He was very helpful and kind
I’m using a fake name since it has to be public. 30 days and $1100 later, brakes are still squeaking.Never coming back
Gary and the team are great. Always a quick repair and always a good deal. Has been our family’s brake guy for years!
They guys were nice and helpful we will comeck for more eepais
Amazing service.Called in the morning at 9.30am to get a muffler delete. My car was in the garage in the next hour and the work was finished in the next 2!Oh and I absolutely love how my car sounds now.
I bring my car in noisy and leave quiet. Fast service and good price! Very convenient.
Visiting from out of state and needed a brake job and they were EXCELLENT!!! For the quality and value I highly recommend!!
Came in for alignment they got the job done quick and professional manner. Would definitely recommend and come back for future repairs.
Very quick service and friendly people! Would highly recommend!
They took care of my Dodge Ram, same day! Called early in the morning and Gary took me in. Great pricing and my truck sounds phenomenal!
They repair d my exhaust system in no time and they put me back on the road. Thanks guys
If you’re going to give Muffler Man business, I advise you to go to a different location. Was Quoted $500 to weld up two mufflers. “Lotta custom work has to be done”. Lmao yeah right, took my car to a different muffler man and was quoted $250 for the exact same job. They determine price on how stupid they think you are and the value of your car here, not the actual job. Highly advise against this location.
Very experienced, knowledgeable, and kind. A job well done and in a timely manner. I would recommend to family and friends.
They did an awesome job installing a new exhaust system on my truck I would highly recommend this company for any auto related services
I visited Mr Muffler today, and they were such a pleasure to work with. My car was fixed same day. Gary even picked me up from the CVS when it started to rain. God bless Gary, and Cameron!
Theres plenty of Fair and Honest mechanics in this area and just around the corner. Your best bet is to search for them.When you get scammed by mechanics, this is the number to call 1-888-SOS-MICHLet the State of Michigan know of your issues.
Great competitive pricing. Very cordial and helpful. I hight recommend this location for and auto work needed.
Beautiful work performance and great experience I’ve always had doing business here
Gary was extremely helpful, very good deal to get my super 44 Flowmaster installed, welded with hangers and tips. Would recommend him to anyone needing any type of work done! Thanks again Gary for the great service
I got personalized service and red carpet treatment at a very affordable price. In a time when everything is corperatethis family owned business reminded me of what America was and could be again!
I am very satisfied with their efficient repairing for my windshield wiper motor. They open during the weekend and that saved my life!
Gary took care of me right away at reasonable price
Gary & Camron are dynamite!! They are good guys go check them them out, they will help you out!
I took my car to Gary and received excellent service.
This place is a good place to get your car need very friendly and they actually take care of the customer
I want to say that this place has great service and great stuff. The work fast and the price was the best. If you need any kind of work done please check them out.
Gary took care of me the moment I walked in ! Great service all around and even better prices
I have been going to Mr. Muffler for a few years now since I moved to Michigan. They have always treated me with respect and honesty. They also have a great reputation around town. I wont take my cars any place else.
Dont let the name Mr Muffler fool you. They do way more than just that!I had an emergency while traveling to Detroit area on business (4 hours from home).I came out to the parking lot of my hotel at 6:30am to begin my days journey. Hop in, turn the key, and...nothing. No clicking or turnover of engine. I self diagnose it as a starter issue. My 2006 BMW X5 has just under 200K on the odometer so a starter seemed logical. Look all around under the hood, even under the vehicle to find the starter to give it a whack or two. Its inaccessible.I call around and find Mr Muffler at the suggestion of another location that doesnt do work on foreign cars. I spoke to Gary who got things moving. He set up a tow from another company and I was getting taken care of in a matter of minutes. I was only 4 miles from Mr Muffler so I was at the location in 30 minutes.Mr Muffler had a long queue before me. Gary was realistic with the time line of when the car would be done. Mind you, I still have to drive 4 hours home when I am done with my trip.I called twice to check in on the vehicle and Gary was again realistic and courteous. Some shops have been short with me checking in on my cars. The starter and wire harness were replaced the next day!I dont live in the area, but I would be back there for every servicing issue that they are able to handle if I were.Thank you Gary and the team at Mr Muffler.
Excellent work. Friendly staff. Quick service!
Great and friendly staff. Dropped my car off for all 4 brake pads and rotors, got my car back within an hour and a half. Highly recommend!
They took care the exhaust problem immediately and it fixed right. Thank you
Got me in got me out quick for brake. Thanks will comeback for more repairs
Exllent work at first time I will refer friends and family
Fair, fast and trustworthy!All kinds of car repairs.
Gary was awesome, prompt, and offered an excellent price on repairing my calipers and replacing my front pads! I would definitely say to give these guys a try if youre over in Farmington.
This shop has great service all the time
The guys were very good and excellent pricing.
Great service with reasonable price
Very very great service good work knows how to get the job done great business I will be coming back!!!
I have been going to this auto repair shop for years for multiple vehicles repairs lastly for my Enclave 2017, they have done an excellent service for decent cost. I really recommend them to all my family members and friends.
Gary is the most well rounded man I’ve met this is a place you would want to bring your car for any repairs 🤣🤣
My exhaust system started making noise late Wednesday night. So this morning, I called the Ford dealer first and they told me that they could not take me until early next week. I called Mr. Muffler & Brakes and spoke with Gary. He said he could take a look at my car today when I got to the shop. Gary was very professional and personable (on the phone and in person). He provided me with exact directions to auto shop. When I arrived, Gary came out to greet me and pulled my car into one of the bays within 5 minutes of my arrival. He explained the issue within 10 minutes and then provided me with the options to address the issue. I made my choice and filled out the necessary paperwork. Gary informed me that my vehicle would be ready within an hour. My vehicle was ready within the hour and the invoice matched what I was quoted without any hidden extra fees. I will definitely return for service the next time my car needs it! Gary and the team at Mr. Muffler & Brakes take really good care of your vehicle and do so why providing great customer service. I highly recommend Mr. Muffler & Brakes! I think I have found my new auto repair shop!! Thanks Gary!!
Honest and friendly service! Will keep this shop in mind for the future.
Nice and weGood serviceQuick workGood environment
These guys are great, and I greatly appreciate it their work
Perfect work and will comback for more work when its needed
Great service work there. Very professional and reasonable pricing. Had all new brake lines installed, new exhaust muffler, and recently removed some running boards off my vehicle. Very happy with the service and experience. Highly recommend this shop!!
Gary was the best! Super fast service; in and out in 30 minutes for new break pads!
Friendly staff/owner, knowledgable, to the point; just what you need in an auto shop.
They guys were quick and Efficient and coming for the exhaust in the future
The guys did a good job and great service and will be back
Gary was awesome when my car was ready he came and picked me up.. We will always go to him
Good work all the time thank you so much
Excellent work from the first time fir all kind of repairs
I called early Friday morning to see if anyone could look at my brakes. Gary answered told me to come right in and made sure I had correct directions. They gave me an estimate within 20 minures and my car was completed in less than 2 hoirs!! Gary was professional and pleasant. This place is the BEST! I will be back to get any other work done there. This place is Great!
They do a outstanding job and are fair on their pricing. Fast and reliable service
Very professional, great guys, highly recommend. Repaired my breaks at a cost effective price!
Good workwill comeback in the futre
Exhaust leak was repaired to the original condition with out full pipe replacement for a good price.
My car was loud, wasn’t sure what part of the exhaust system needed help, I called Mr. Muffler to see if I could bring in my 2011 Equinox for diagnosis Saturday morning. I was told to bring my car in, and they were able to diagnose and retrofit the center muffler (catalytic converter, pipes etc.) within a few hours! Happy with the results so far! Will update if something changes.
Guys were good pricing work environment good