Positively amazing service. The store manager Frank went above and beyond for my fiance and I. I had called him in the morning to verify if he had 2 phones in stock. He checked his inventory and explained that he had 1 of the phones in stock, but that he would check his other store to see if they had it. After confirming they did, he made arrangements to have the phone delivered to his store by 6 pm that day for us. When we got there, we were greeted with a friendly hello. Frank knew exactly who we were. While he walked us through our plan upgrades and trade ins, I noticed he was the only one working in the store at that time. He was not only helping us and keeping us updated the entire time, but helping 2 other customers as well. He managed his time perfectly making us feel that we were all valued. He was very patient with everyone and even had to work past the stores closing time. He did it all with a smile under under mask. We would definitely recommend him and his store to anyone looking to purchase or upgrade a phone.
I had the pleasure of dealing with Frank and it was an absolute pleasure. He was so helpful and the customer service was outstanding. My experience was all and all one of the best and I couldn’t be happier with my purchase and overall experience. I highly recommend this particular store for all your Verizon purchases. Keep up the great work!!!!
Went in for a phone trade in and spoke to frank. he was quick, efficient, and super polite. he had no problem walking me through each step and gave me the best plan for my money. walked out a happy customer!
Never have I had a better experience going into a Verizon than I did going in a few weeks ago with my fiancé. Frank, the manager, was so helpful and so kind. Had some technical issues with my phone and he was so patient and made sure to go above and beyond, making sure we were completely satisfied and didn’t lose anything important. Even had candy and was entertaining our daughter 😂. Will not be going to another Verizon again! Thank you so much Frank!
Frank was very great to work with, he helped me out with an issue I was having and really pleasantly surprised that he was able to fix my issue at an affordable cost. I switched over from at&t to Verizon because of him and don’t regret it so far! I’m paying a lot less than I was before for my monthly bill so that makes me happy. I’ve gotten 2 phones from him and he was really nice each time I went to go in. He was able to provide me with detailed explanations when I asked him any questions and he alleviated all of my worries with his great service. He knew what he was talking about and seemed knowledgeable. I originally couldn’t find any place that could help me out and I’m so glad Frank did, thank you so much Frank, I really appreciate all of the help and how kind you were during the process.
Frank was so helpful. Took a lot of time to figure out what suited my needs and made sure to get things done, information transferred and get me on my way seamlessly. He is very professional, accommodatingAnd followed up to confirm I was happy with both product and service. I would highly recommend working with him.
What a great experience at Verizon’s Farmingville location! Frankie was a pleasure to deal with. What is usually a long and daunting process, Frankie made upgrading and making my purchases so easy!!
Frank was extremely helpful with my mom and I. We previously had t-mobile and decided to switch after terrible customer service we received from the t-mobile store. Frank explained all the details of our plan and what we would be paying monthly very up front. He tried to get us the best price possible and see how much we could get our phone bill down to meet our needs. We felt comfortable with our two new iPhone purchases. Frank helped us set up all of the auto pay apps and made us aware that he is always available if we needed any help with our new phones or had any questions. Best customer service by far from a phone sales store. The location is convenient and Frank gave us all his attention from beginning to end. Great location!
Great customer service. Frank was very helpful in assisting with our needs. Will do business again and Highly recommend coming here.
Frank was AMAZING!!! He helped me pick the perfect plan and made sure I received all tge benefits & perks. He was very welcoming and professional. He even told me to come back after 48 hours so he can help me set everything up.. Im definitely glad I went to this location.
Frank is the man! We are a family who stick with what we know, we have been with sprint for close to 15 years. When we went to switch we were still very much on the fence, thinking this deal must be too good to be true. Frank gave us exactly what he said he would and even found more ways to help us save. We switched over 5 phones, as each of us arrived separately we all had the SAME questions and frank answered each of us with a smile on his face(patience of saint).
Frank is the greatest. Me and my girl purchased the new iPhone 12 and I Im very happy with my new phone and so is my girl. He is very knowledgeable, friendly and patient. Frank has the best deals hands-down. I encourage you to upgrade today.
The gentleman, Frank, who works at this store is extremely helpful and knowledgeable. He really understands what the customer needs and wants. In addition, his comprehension of Verizon’s programs, services, and products is beyond compare.
Had great service grabbing new phones. Frank was super tentative while being clear and information during our whole visit. Ten out of ten I would recommend, Frank is the man.
We met with Frank and he was so knowledgeable and helpful. We upgraded 4 phones and he went above and beyond for us. I would highly recommend him. He answered all questions and the whole process was seamless. He even went to another store to pick up a phone in the color he didn’t have and one of my kids truly wanted. Thank you Frank!
Ive been wanting to upgrade to a new phone for a year but have been putting it off because going to the Verizon store has historically always been such a tedious experience. I was extremely pleasantly surprised by the experience I had at Verizon in Farmingville with Frank. Frank was extremely patient, helpful, knowledgeable and went above and beyond to assist me in getting the best possible deal for a new phone. The process was smooth and painless, and he explained in detail all available rebates/coupons/deals and made me aware of additional options, but was not a pushy salesman in any way which I greatly appreciate because I hate that. I even interrupted the poor mans lunch and he was happy to help me. I love my new phone and I got a great deal. Thank you Frank!!!
This Verizon store was the easiest and most pleasant experience Iv had ever trying to get a new phone. The gentleman Frankie over there helped me from start to finish. He evven got my phone I wanted delivered there in one day. Also frank explained every single deal promotion and money saving package available for me. If I ever have any question or issues he’s the man I would see. Thank you again frank and the Verizon store.
Frank has a great wealth of knowledgeHe helped us so much!!!Your lucky to have an employee like him!!!
Frank was very helpful, help me save a lot of money with the RIGHT plan and other helpful information.
I cannot express enough the patience and diligence of our sales rep.He spent hours setting us up and demonstrated professionalism and the utmost customer service.
Obtained a new phone upgrade. My rep was frank. He wassensational and helped me with everything . I would definitelygo to him in the future if I had any phone concerns. He was polite, courteous, informative and very knowledgeable
Met Joseph in a different store the day before. Provided me with accurate and honest information and answered all of my questions. Been going through a very difficult time and Joseph was empathetic and put me at ease. When I was ready to make the switch, I only wanted to speak with him. I met Joseph at another store and he completed everything, quick and easy. Thank You Joseph and thank you Verizon.
When I visited this store I meant Frank and he was knowledgeable and it was a pleasure to work with him. Both my son and I upgraded our phones with no issues. Frank provided excellent customer service.
Frank is the BEST!!!!! He helped my fiancé and I purchase the new iPhone 12 pro. We wanted to trade in our phones and he made sure to give us the best deal on the market. He is knowledgable and patient. This was the best experience we had a phone retailer store hands down. If you are upgrading or thinking about getting a new phone, you need to see Frank TODAYYYY!!!!!!
Awesome service frank hooked me up so well got three phones and two apple watches my bill is not even 20 bucks more than my at and t bill with only two phones. Now I have five lines. He’s a great guy hooked us up some some accessories too! Highly recommend.
Excellent customer service from a wonderful man named Joe he went above and beyond my expectations in retrieving my contacts from what I thought was a dead phone. Very honest and professional here also helped me recover two different google accounts from years ago and backed up all my information for the future with google and apple. I highly recommend visiting this location for any wireless needs you won’t be disappointed you rock Joe!
Frank is a great representative for this Verizon location. Very clear & professional with my business transaction. Frank let’s you know of any promotions going on & is personable. I would definitely recommend this store to any of my friends, family & business needs.
My wife and I went to this store just recently to upgrade from our Note 8s and it was a very smooth transition, frank knows what hes doing when it comes to customer service and (professionalism). If Im still in Farmingville when Im ready to upgrade again...this will be my one and only stop👊🏿
Frankie helped me fix my phone and was super quick. His customer service is immaculate. A 10/10 experience.
Been to the store several times. Very clean. Friendly staff. Would definitely recommend you go visit Frank!
Beware of this Verizon store. This guy is a scam artist. Told me my bill was going to be $140+ tax. He said the first bill would be a little higher, the second bill would be a little lower and the third bill would be $140+tax. Awesome. The next day I get an email from Verizon and my first bill was $584. A little higher?!? Upon calling Verizon they told me this is common with store owners not being up front with customers. New customers will be charged double their first month (for post paid accounts); whatever that means. Additionally he charged me three $40 activation fees which I was told would be waved. Lastly, he said I could only buy an insurance plan for my phone that day from him. Once I left the store, I was no longer eligible to purchase insurance for my phone. Verizon customer service says THAT WAS A LIE!!! Verizon customer service says he gets a kick back for every plan he sells from his store. He also added an insurance policy to a hotspot plan that I had purchased without my permission. I would avoid this store at all costs. Scams & lies
Frank G. the new manager of this store is friendly, knowledgable, and extremely helpful. The store is crisp and clean and he went so beyond to help me choose the right plan for my needs! I absolutely recommend this Verizon Store!
Just recently switch my service to Verizon from T-Mobile, Nagi helped me to switch without any complications, also helped me to submit some rebates so I will get great experience. Ill highly recommend you to go and visit him. Its worth it.
Frank was friendly and very easy to deal with smooth transaction would recommend this store to anyone
Joseph was great upgrading my sons phone. He helped us tremendously and made sure our monthly payment did not change. We went to the Farmingville location but I understand he works at East Islip. I highly recommend, for his service was quick and impeccable with no run around!!
Great experience!!! Great service. !!!I highly recommend
I am SO HAPPY we have this new location. Nagi helped me today to solve an issue with a tablet upgrade I had last month. Cant thank him enough for his help. I will deal with this location from now on.
Very helpful and a great explainer! We had a lot of questions and he answered them perfectly.
Had a really good experience here recently getting my new iPhone 11. Nagi was very helpful and made the process very simple!
I was short on time to switch my phone service and Nagi came through! He was open late so I could go after my workday and he was able to help transfer my service without any hitches! I had some network trouble the next day so I called him directly and he solved the problem quickly! If youre looking for great service and follow-up, go to this Verizon branch and see Nagi!
Great experience working to upgrade my phone with the help of Nagi, very informative and helpful.. highly recommend..
Joseph was awesome he set me and my Mom up with awesome top of the line phones. He was extremely knowledgeable on both IPhone and Android. He knows a lot and took the time to explain all the perks of both IPhone 11pro and S10+ and we walked out with both IPhone 11Pro and the S10+. I feel very comfortable with my new purchase because of his service.
I had a horrible experience a couple doors down at sprint, so I walked in and was greeted by Joseph. He was very polite and very informative he helped me with everything I needed to get done and gave me a ton of information. This is the only store I’d choose to go to even with 2-3 other Verizon stores closer to me. I recommend you do the same!
I had a horrible experience with AT&T next door, and the Verizon rep here Gary helped me out to get a new phone and plan. He was polite, listened to my input, and was up front about everything I was paying. With AT&T it was always something shady.
What an experience here at this new Verizon that popped up in town! There are a multitude of carriers in this shopping plaza, but dont be fooled, only one can provide you exceptional customer service, a world of helpful information and tips! I stopped by on a whim to see if we can save money on what I was paying AT&T, and we spoke to Joseph. We ended up getting deals on all devices, saving me a lot of money monthly from what I was paying AT&T. Took their time to transfer my family and Is hundreds of gigabytes of data, the entire experience was seamless. Would give 10 stars if I could!
Thomas at this particular location who help me to resolve all my issues with my phone concerns was extremely helpful concerned informative and I appreciate the service that I received from him because of this day is not a lot of individuals who are willing to go beyond whats expected. He wanted to make sure that I was extremely informed about what my concern was and He made sure that I had a resolution to resolve the issue. I appreciate it Thomass customer service it was exceptional.
Great and easy experience here! Matt hooked both my mother and I up with new phones, cases, and screen protectors and worked with us to make sure we got exactly what we were looking for. I would totally recommend to others and will come back if I run into any problems!
Great place for up to date products and services very clean and very professional staff.
Messy store and nothing there. They lost our trade ins
Nagi was knowledgable, kind, and patient helping me purchase a new iPhone. I highly recommend doing business with him. ~ Marie
Sales reps Sam and Nagy were extremely helpful. Took a while to get done what was needed thru no fault of theirs, but they went above and beyond to help me.
By far the best Verizon store around! Great customer service, knowledgeable, organized, and helpful staff who ensure my trade in was a hassle free transition. This will be the only store I visit, highly recommend👍🏽
No inventory. Unprofessional
Was super frustrated with my previous sprint service. Matt hooked me up with a brand new iphone 11, helped me switch services and restore my icloud back up with absolutely no problem. SUPER helpful. Was in and out with zero stress. Cant thank him enough!
Excellent service!!! Matt really helped pick the perfect phone case for my phone. Highly recommend stopping by the Verizon store in Farmingville.
I went to the Verizon Store in Farmingville after my son told me that he popped in, intentionally going in to leave with a phone for himself and his son. He said the Rep, Matt was really cool. I figured since I was thinking on switching carriers I would check it out. Well, I have to say Matt was great! His personality was on point! He is tech knowledgeable! There was another young man that had arrived whom is a Rep in the Coram Verizon store who was great as well! My phone had difficulty transferring old to new...hmmpf that Tom made it happen! They are a good team! Nice young men! Impeccable service. I have no complaints! Ill be back there ..even if its just to pop in to say hey!
Matt is the man, handsome guy. 10/10 recommend, saved me moneyyyy on my bill
Exactly what we expected very professional and helped me figure out everything I needed for me and my family 10/10 experience
Joseph In the Verizon store N. Ocean Ave., Farmingville, was excellent to me and my friends set 5 of us up Including my mom who needed an old-fashioned flip phone which was easier for her. He is a a gentleman went out of his way to make sure we were all satisfied I cannot say enough good things about him we will definitely refer people to him in your store he needs to be recognized for a wonderful businessman sales person as well as being very courteous to his clients, thank you Joseph
This past weekend I stopped in as I noticed the store from the car show in the parking lot. I had some issues with my phone and couldnt find a fix for weeks. The gentleman Nagi that assisted me was super helpful. He fixed my issue within minutes and gave me advice on a new device that would replace mine. I will be back soon for a new phone! Great guy and great place 👍!
Matt was greatVery knowledgeableWill tell others about my experience
Excellent customer service .Joseph was very good explaining everything is detail .Best experience ever .
Matt informed me of great products and great service.
Matt is handsome & very intelligent !
Great service