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Mad Hatters Ice Cream Shop
1405 Hope Mills Rd, Fayetteville, NC 28304, United States
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Mad Hatters Ice Cream Shop
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F
Review №1

I can’t imagine why anyone would rate this place less than 5 stars. My husband and I found this little ice cream shop about 5 or 6 months ago, and what keeps us coming back is 1. The amazing ice cream flavors and 2. The outstanding customer service. We try to visit weekly, and every time we come in, there’s a new flavor to try. I love that they’ve introduced us to so many unique ice cream flavors. I’d never had Queso flavored ice cream until coming here, and I’ll honestly say that that is my new all time favorite ice cream flavor. The prices are great, the shop is cutely decorated with an Alice in Wonderland theme, and it’s homemade ice cream! You can’t ask for anything better. Definitely our favorite small business in Fayetteville!!

Le
Review №2

This is my new favorite ice cream parlor. Each time Ive been everything was fresh and great!! The downside is the location and parking but the ice cream is worth it!!

Ja
Review №3

Amazing little shop! Unique and fun flavors and combination of flavors that the kids will enjoy.Staff is incredibly friendly! If you are the only one in there they will make small talk so it’s not awkward. Has that small ma and pa shop feel which is really nice.Oh and the prices are better than most the “big” ice cream shops!

Os
Review №4

Nice little spot with some great tasting ice cream. I got the mangoneada and it did not disappoint. Service was excellent. Will definitely come back.

Ro
Review №5

Great spot great ice cream. A little small, but inviting. Great customer service. Not much to say but check it out and enjoy.

Ki
Review №6

Stopped through here coming home from a day on the farm in Fayetteville. SO glad we did. The Alice in Wonderland theme is portrayed in decoration and ice cream flavor names. Many flavors to choose from and the man working was SO wonderful. He went through each flavor and everything in it. The double scoop cone made my son’s day. Lol. Definitely recommend and we will be coming back!

Ke
Review №7

Great customer service is always a plus. This family is very friendly and I love their homemade ice cream especially the coffee flavored yummy!!! They also have the best mangonada in town so give it a try

Eb
Review №8

I had a wonderful experience at Mad Hatters. They have a large menu full of exciting flavors and I was able to sample a few flavors before committing. The price compared to size is unbeatable. I will return very soon!

Ma
Review №9

So yummy! We will be back to try more flavors!! The cajeta cone alone was delicious! I should have ask him for his name but young man who served us was so fun to talk to!! Worth the 30 min drive!

Ma
Review №10

Excellent...Butter Pecan, Coffee and Strawberry Cheesecake!

Br
Review №11

Looking to add these guys in my restaurant#Drizzled waffles and coffeeAMAZING 👏

Me
Review №12

I know my kid will probably despise me when he finds all the photos Ive uploaded of him on Google reviews lol.Anywho! Great little spot. Very little, but the ice cream is delicious. The shop is definitely unique. The customer service is top notch. Great place to gran some ice cream on an afternoon with the family. The flavor names are whimsical and they have a lot of options for the most basic ice cream consumer to the riskiest. Worth the try at least once and you can treat the whole family without breaking the bank. Their prices are just the cherry on top!

Ma
Review №13

Fantastic little shop! My son and husband got ice cream, and I got sorbet. All three flavors were delicious, and we cant wait to go back!

Ki
Review №14

I love the vibe and Alice in Wonderland theme. There were both tried and true and unique flavors I was excited to try and go back

Ar
Review №15

Always great ice cream with even greater customer service. Its addictive! The march hare is definitely a favorite but always be on the lookout for their experimental flavors!

As
Review №16

Words can’t explain how amazing this place is. For starters it is SUPER clean, in between customers they clean their utensils very well. They also have AMAZING flavors. It is ran by one hard working and friendly young man. Will definitely be coming back and HIGHLY recommend this place. Will be going here from now on for ice cream.

Su
Review №17

The ice cream is some of the best I have ever had. I will be going back soon! I would recommend this place 1000%.

Ma
Review №18

This place was amazing! Mad Hatters knocked it out of the park. One of the best ice cream I’ve ever tried. Unique flavors and excellent customer service. You can tell that the owner really loves what he’s doing. Deserves 5 stars.

Ru
Review №19

Went here with my oldest daughter and my grandsons to enjoy some icecream and we was totally pleased. Love this place it was awesome I definitely recommend and will be back for more.

Ro
Review №20

It is a very nice hole in the wall ice cream shop. The person assisting us was very nice.she offered for us to try some flavors.I ordered a mangoneada, strawberry cheese cake and rainbow ice cream.

Au
Review №21

First time here and definitely wont be the last!! Freshly made local ice cream shop. So awesome to find places like this.

An
Review №22

This place is so cute, my daughter loved it and has wonderland theme. And the guy that served us was awesome so nice and let us try many flavors before deciding what to get.

Da
Review №23

Great new little ice cream shop. The location is tricky to get into..... but worth the stress, the ice cream is great! I had the honey roasted peanut butter. Prices are amazing, and the service was fantastic.

Pa
Review №24

Wonderful customer service. Very inviting and helpful. Try the mangonada!

De
Review №25

The ice cream is very good. There are many different flavors to choose from. Very friendly service.

Ta
Review №26

Great service, the man working there was very helpful and welcoming. I had The Blue Caterpillar ice cream and I loved it.

Ga
Review №27

Great little place to get HOME MADE ICE CREAM!!! Plenty of flavors to choose from, some very unique. More people need to know about this!!!

Wa
Review №28

Nice variety of ice cream,cones. Toppings. Friendly atmosphere.

ke
Review №29

This ice cream shop is absolutely awesome! The people are so nice and the flavors are unique. Plus its really clean!

Je
Review №30

Best ice cream shop around. You will not regret going, actually you’ll want to go every single day.

Ga
Review №31

My Son owns this business, he has worked very hard to get it right by the price of the product you receive the best for your imagination and money. I love you buddy, you have a great interest in the future of tomorrow by loving your customers and every day you are willing to help a little bit more than yesterday. -Godfather (Garland Brandon Maness)

J.
Review №32

The best ice cream I have eaten in a long time. The owner was a very sweet lady who explained the ingredients in every flavor. High recommend!

Be
Review №33

Great service and flavors. A lot of the flavors you can tell thought went into.

an
Review №34

Such a cute shop with fun flavors & great customer service!

Ke
Review №35

Great little ice cream shop. The service was great and flavors were amazing. Chocolate abuelita tasted exactly like the drink. The pica fresa tasted just like the Mexican candy. We were absolutely over the moon with these flavors. Highly recommend.

Ma
Review №36

Ice cream is delicious and the people is very nice and welcome you with great smile. They made my day!!!! Ill be there many more times. The cheese ice cream and the mangonada were my favorites.

Ra
Review №37

Very good. Has vegan options.

Ha
Review №38

Some of the best customer service i’ve ever experienced. The ice cream was amazing, there’s a reason for all reviews being 5 stars, this is a hidden gem. Will be visiting again!

Cr
Review №39

Wow Wow Wow!!! The best I’ve cream in town and super friendly service. Cold Stone just lost our business.

Dr
Review №40

Viktor was absolutely wonderful and so kind. He let us try every flavor and was incredibly social. The idea of this store was created with passion and it definitely shows.This will definitely become our regular go-to ice cream shop!

Su
Review №41

Website advertises gluten free flavors, but everything was cross-contaminated!

Da
Review №42

Best ice cream in the Fayetteville area! So many unique flavors and wonderful customer service.

Ty
Review №43

Outstanding customer service, delicious ice cream & the inside definitely matches its name! Found our forever ice cream parlor!

Al
Review №44

Great local ice cream parlor. We tried their Queen of Hearts (strawberry shortcake), Rum Raisin and Pumpkin ice cream on a waffle cone, and LOVED it. The place is cozy and the owner and her son are very personable. They have an array of very interesting and tasty flavors, and they are more than happy to let you sample as many as you like to help you find what you like. The three of us loved the first flavor we tasted, so that was not a problem. My kids initially wanted to go to Dairy Queen, but after I convinced them to try something new, they were very happy we did and did not regret it at all. Well definitely be back soon. Support local business,.it is so worth it!

Th
Review №45

Great ice cream!!

Br
Review №46

Hands down my #1 favorite ice cream shop of all time! Forget about Baskin robbins, come support a local business and have some amazing ice cream!!!

Do
Review №47

Just a tiny little shop but a huge theme. Ice cream is delicious and the service is the best. Youll love it!!

Ni
Review №48

Awesome customer service and great ice cream

Ci
Review №49

Great flavors, very unique and tasty. Super sweet lady served us. Prices are inexpensive as well especially for the quality. Nice environment inside. Will be visiting again and again 🙂

Da
Review №50

Wonderful place to go and have some good ice cream. You will not regret it.

Me
Review №51

Our girls loved the different ice cream flavors very nice man works there..

A&
Review №52

Had the Jabberwocky caramel ice cream, which was delicious. The theme of the store is Mad Hatter and the place is meticulously decorated to fit the theme. Overall, it was a great experience, this is a gem of a ice cream parlor, which I’d highly recommend visiting.

Au
Review №53

Delicious ice cream and friendly service. Great local place with a fun theme (Alice in Wonderland).

St
Review №54

A Hidden Gem Friendly Service, Will tell you about Every Flavor if needed,Taste Tests Yummy, And the Ice Cream was Delicious Thank You

Ky
Review №55

Great ice cream with a unique, Wonderland theme! Love supporting small, family businesses.

Pr
Review №56

Been here about 5 times. They have a great selection of unuque flavors, all of which taste good. The price is very reasonable. kid sizes (which are served in a cute, colorful plastic bowl that my kids love) are our go to. The owners son is very coirteous.

Ru
Review №57

Their ice-cream is so soft and delicious.

St
Review №58

We really enjoyed this themed ice cream spot and the owner was absolutely awesome! Glad we stopped in!!!

Ja
Review №59

Im glad I found this place! Delicious ice cream & excellent customer service

Da
Review №60

Delicious ice cream and great friendly service. First time here, we will be back!

Kr
Review №61

The items in which this good-looking establishment sold exceeded my expectations, and I found the visit more than satisfying. Definitely something I would recommend to my family. especially the music choice, its nice to hear a store with 96.5 instead of 98.1.

Ta
Review №62

They have some items marked gluten free, but they cross contaminate them.

be
Review №63

Super cute! Amazing and original flavors!

li
Review №64

Really good! I chose the mocha coffee with toffee....❤️❤️❤️

Es
Review №65

Incredible ice cream, left me speechless

Kr
Review №66

Excellent customer service and every flavor we tried was excellent. Interesting flavors and regular ones. Definitely try this local, homemade gem.

ch
Review №67

Uh oh keeping them expectations up! Peace was great. Friendly employee working. My Ive cream was great

Sa
Review №68

A pretty awesome local business with some charm to it. The service was great and got our ice cream quick and easy (best flavor being the dodo). Gonna have to come back!

Gw
Review №69

Best ice cream in town.

Ju
Review №70

Stopped by for the first time earlier today since I live in the area, best homemade ice cream ever and the employees were so nice and welcoming. Will definitely come again and tell my friends about it💜

je
Review №71

Friendly service at family owned business. Serving up delicious flavors of ice cream.

ka
Review №72

Ice cream isvery good 👍

He
Review №73

My new favorite ice cream shop. The ice cream is delicious, there are so many awesome flavors, the shop is so freaking cute, and the people are so nice.

Xa
Review №74

Their ice cream and service earned every star its gotten! 10/10

As
Review №75

Such a friendly place! Everything is so yummy. The homemade flavors are different and really good 🥰

Sa
Review №76

Best ice cream in Fayetteville 🤤

Bo
Review №77

Was a very nice ice cream store that also had sno cones

Li
Review №78

Best ice cream in town!!

Al
Review №79

Loved the different flavors!

Je
Review №80

Love the names and the owner is super nice!

Jo
Review №81

Clean & yummy . Fun 👍🍦🍨🍧

Ma
Review №82

Cute theme and yummy ice cream!

Ch
Review №83

Great ice cream from a local business.

Pa
Review №84

Delicious ice cream, smoothies, and toppings!

Ka
Review №85

#tequila😍

Ya
Review №86

The place is excellent, the decoration is great with the theme of Alice in Wonderland, the attention is of first quality as well as the products. Congratulations!

Pe
Review №87

Rum with raisins, cheese, peanut butter my favorites.

Dm
Review №88

Deliciously

Information
84 Photos
88 Comments
5 Rating
  • Address:1405 Hope Mills Rd, Fayetteville, NC 28304, United States
  • Site:http://themadhattersicecream.com/
Categories
  • Ice cream shop
Working hours
  • Monday:1–7:30PM
  • Tuesday:12–7:30PM
  • Wednesday:12–7PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:1–7PM
  • Sunday:1–7PM
Service options
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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