I’ve been looking for a decent storage facility for a while, I have yet to put my things in storage but I was so blown away by Ernie (customer service main facility) when starting the paperwork for my new unit. He was so delightful over the phone and very upfront about price and everything in between. He made sure I had the right unit for what I was storing, went over pricing, was not pushy or anyway bothered by any questions I had. Again just very happy with the service I received! Keep up the good work Ernie!
Missy gave me exactly the help I needed. Was very efficient without being pushy. Great experience!
KASSI, TY AND SHAWN IS THE BEST EVER !!!! Would totally recommend this facility to anyone
The process was simple and Ty the manager was great help. The unit was clean and easy to access.
Its been good dealing with Cube Smart staff and its our first time!All good!!
The online rental was easy to do. Ty from the facility called me and offered any help I might need and answered my questions. He was very helpful. Place is clean and very secure.
Super Experience from acquiring space unit to close out. Very clean, temperature controlled space. Staff is very helpful, knowledgeable and ready to help!! Thank you!!!
Your staff is amazing and made everything so simple.
Great place to store my furniture! The staff was very friendly and helpful. Would recommend to anyone needing storage.
Had a wonderful experience. Clean facility, friendly and helpful staff!
Cleanliness, convenience, easy access to carts, and temperature controlled storage were my reasons! Employees were very friendly and helpful.
Nice well lit facility with reasonable prices
JeNelle was extremely helpful and knowledgeable. She was great setting up the account online and by the time I went there to sign everything she had gone and made sure that my unit was nice and clean. She is an incredible asset to your company!
Very clean facility. In a good part of the city. Very easy set up process and good communication. Would definitely work with again for our storage needs.
I rented a unit from here last year, an I do say it worked out well for me. It was surprisingly affordable, seeing how clean the storage space was. The managers were easy to get along with and the staff was very helpful. Shout out to Ty, thanks alot man!
Friendly, kind, answered all questions, showed me how to use lock, passcode to get in gate, their office is open, dont have to deal with answering machines and leave msges. In hopes that a person will return call.
Rented a 10 x 10 for extra household goods. Pricing is competitive. Units clean and accessible. Staff is courteous and responsive. I was very happy with the experience.
Loved the location. Cleanliness. Great customer service. Janelle and team are excellent.
These guys are great as is their facility! Super clean and nice. You get your own code to get in everywhere and everything is like-new. Their rates are better than other mediocre places. You wont be disappointed. They also accommodate active duty/deployed reserves military. Just let them know and they will help ya out.
People were unfriendly that worked at this place .
Renting here is pretty awesome! It’s clean, the managers here are really friendly and helpful. And easy to get to at anytime! I highly recommend this place.
Facility is brand new - spotless, well lit, easy to access. Has a huge elevator and carts for moving things to the second floor, bathrooms and all the supplies you’d ever need. Monitored security cameras guarantee your safety when you’re there by yourself. Personnel are great - professional but friendly, and walk you through everything as well as telling/showing you. There are lots of storage places out there, but this is one of the best.
I was very pleased with the ease to reserve a unit on line. I was equally pleased with my move-in experience. Ty was most helpful with explaining all of the details and setting up my account.
Amazing staff. Very clean facility. Pleasant experience!Highly recommend A++++++++++++++
Extremely clean and neat place. Stored things there for several months no problems with anything. We used indoor storage.
Very helpful and professional staff at this location. Went above and beyond to help me find a unit that fit my needs. Would 100% recommend this facility.
Stored a vehicle here for the winter months. The place was always well lit, it was reassuring knowing there were passcode gates and cameras everywhere. Unit was clean, kept weather out. If I had to find a complaint, it would be that the unit locks they make you buy are weird and a little finicky; I always had to wiggle mine a bit to unlock it.
Awesome customer service! We had to switch storage units last minute with a semi truck delivery, they took such good care of us! Fast accommodation and took care of our special circumstances.
Very professional, friendly and clean! Ty is awesome he’s very friendly and helpful.
Storage Sense was extremely helpful and efficient in giving information on their storage space, pricing, and leasing. They were thouroufh with what to expect and how to rent from them. I highly recommend.
The location is clean and well maintained. Temperature and humidity are well controlled inside the building, and i never had a single billing or service issue. I would highly recommend them and would use them again.
Excellent storage facility and great people!Clean, convenient and reasonably priced.Highly recommended!
We dealt with the manager who was friendly and helpful. All around a good experience - would recommend to others.
Nice facility, managed by great people.Very clean, and I feel so secure in storing my belongings here. Chris F
Absolutely top notch. Great clean units and the best customer service I’ve received from any business in quite sometime. I was in a real pinch. JaNelle went out of her way to help me when most anyone else would have turned me away. Can not recommend enough.
This place is so caring, honest, great prices, and excellent customer service. JaNelle Howser was fantastic. She was very prompt and the person you want to chat with. I feel like I could sit down and have a cup of coffee with her, she is that amazing! I tell ya this is the place to go if you need boxes, supplies, or a storage space! 😊
10/10 would recommend.
Very nice,clean,secure facility. Ty and JaNelle were always friendly and helpful. Thanks for taking care of me and allowing me to be a customer!
Amazing location. Customer service is on point. Facility is clean. Definitely recommend.
Very easy to get set up. Friendly and efficient. Nice clean and secure facility.
I was moving back in state and the managers made my moving process easy and convenient.
Love storage sense! Great rates, clean facilities and awesome staff!!
This property was clean, safe and really nice. The staff was extremely helpful. Would definitely rent there again! Lori
Five stars all around. Storage Sense Fishers held my stuff while I was deployed. Easy to open the account, the guy that helped me (cant remember his name) went through made sure I understood everything. Facility is clean and temperature controlled. Standard storage locker sizes, provided carts make moving belongings very easy. Covid doesnt make anything easy but Ms. Houser quickly responded to my emails. Very much recommended storage for the Castleton/Fishers/Carmel area.
Very friendly staff, and extremely clean storage units and hallways! Would definitely recommend to anyone needing storage on the north side of Indy!
People were all very accommodating for move experience
10/10 - Highly recommend for anyone looking for storage space in the Fishers area. Great price and the onsite staff is very friendly and accommodating. The units are in wonderful condition and very clean.
The lady was very nice, helpful, and the office looked clean.
Great facility. Clean and easy use.
Professional, efficient and friendly. JaNelle and team were very helpful explaining everything upfront, super easy process. The space is clean and safe. Would highly recommend.
The facility is well lit and very secure. The storage rooms, inside and out, are easily accessible and extremely clean, as is the entire facility. Janelle and Tarique are very friendly and helpful during and incredibly stressful time. We have, and will continue, to recommend this location of Storage Sense.
Quick and easy. They even price matched a unit I found cheaper near by.
Staff is friendly and knowledgeable. We rented a second unit.
We really enjoyed working with Ty. He made the process very simple.
Very helpful, convenient and clean place.
Thank you JaNelle Houser for being so knowledgable and helpful. Walk away with a very good feeling about the experience :))
Excellent service friendly staff. Brand new facility.