Nice place for shoes for the family. The store is clean and spacious with lots of variety and pretty decent prices considering todays economy. I didnt buy anything on this trip but its one of my places to shop for shoes.
Love this store. I needed new shoes and found some and the sale was great!
I always enjoy going here. They always have what I want and they are so nice and helpful!
I went into Rack Room to buy a pair of tennis shoes for my son, but ended up with like 5 pairs for myself as well! They had a cant pass up kind of sale going on plus the clearance items were included in the buy one, get one half off! The sales girl was so very helpful, looking up a particular color of shoes I have been looking all around for, even took the time to write down the item number for me! I never shopped much at Rack Room previously, but the great customer service alone is what will have me returning there again and again!
Cashiers were sitting when I entered and remained seated until you came to register. They were not friendly or helpful. My visit was not enjoyable.
Came by to grab some shoes and found things cluttered and unorganized. Surprisingly no one was at the front of the store to greet customers.
Had a very good experience. Staff were great and a very good variety to choose from
Nice shoes, good prices, but small selections to choose from for kids.
This store is terrible. Ordered shoes for my niece for Christmas and they ended up ordering men’s shoes instead. Called the 800 number and was told they could return them but could not guarantee they would get here by Christmas. They did offer a discount that would be given when I return them at the store since it was a two hour round trip, and a mistake on their part for ordering the wrong shoes. Got there, and Kiara Thompson told me that since I didn’t get the name of the person on the phone, she couldn’t offer me anything. Wow. Think about that, they ordered the wrong shoes and could offer nothing for the mistake. 2 hours extra of my time, gas money, and now the shoes can’t make it by Christmas. Please, please go anywhere else to buy shoes.
The store is always nice and neat. Its easy to find exactly what I want. The ladies who work there are always pleasant, and super helpful.
Shoe selection was ok. Customer service got this store a one star awful customer service. No one greeted me no one ask if I needed help of any kind. Just rude and unprofessional will not be returning.
Good selection and kind staff. I only wish the clearance section was more organized; maybe better aisle labeling would help. Other than that, my visit was pleasant. I found a great-fitting pair of sneakers and Ill definitely consider returning the next time I need shoes.
Great shoe store. Nice selection of shoes for everyone. Nice clearance with plenty of name brand shoes. Whether for casual, working out or a night out on the town or work. RR has a shoe for you.
Nice
Great sale. I almost,forget about this location because its tucked away next,to the mall.,I have six children and I am,always in search of a good sale. I was more than,thrilled after leaving here.,I found just what my kids wanted and needed. They had the buy one, get ine half off sale and,clearance items. I bought 4 of 6 children shoes and,they loved them. Two 14 yr old girls, 2 pair each ( sandals and,casuals) and a 7 yr old boy and a 3 yr old girl. All,for less than $130. 6 pair of stylish shoes to their liking. I was so,happy as I had planned to spend,double,that.
This is a really nice rack room shoes. Its a very big and open store with tons of options. The workers are super super nice and are willing to help you with anything and the store is always very clean.
I went during a great sale! Sales associates did not bother me at all and let me shop peacefully.
Prices based on the quality too high. Customer no service assistants never even acknowledged I was in the store. As usual this seems typical almost every place I shop.
Easy in and out. Messy racks though.
A plethra of shoes to choose and the buy one 2nd pair half off promo is smart
No pressure sales
Associates are always nice and friendly, prices are fair to low depending on shoes. Selection can be kinda slim sometimes.
Friendly service
Name brand shoes for the entire family, at prices you can afford, with a great selection!!
The selection wasnt that great... for sassy shoes but pretty good for sneakers.
Great show store! The manager taught us how athletic shoes are made and what to look for before buying.
Great
Good deals here, sale usual include buy 1 get 1 half off.They have a big section with clearance shoes for adults and kids .
Typical discount shoe store. What you should expect, generic shoes, good prices, utility.
Nice selection friendly staff!
Options, options, options for the entire family! My daughter got her crocs and another item on sale and all was well.
I got shoes for my granddaughter love the sales person
Neat.clean store sales associate were very professional.
Fantastic great place to get all my childrens shoes for school
The ladies who work in there were super & so many shoes!🥰
Clean and organized with staff willing to help.
Always find good deals for my kids
I was looking for a childs shoe who has a narrow foot, I tell you this isnt the place to fill that order.
Best place to get shoes.
The sales clerk was friendly.
I love the shoe selection.
Great place nice people
Friendly staff with a wide variety to select from. Sales are clearly posted and a large selection of sizes.
Love the discounts too.
Its okay not very helpful to customers
Okay
Super
Nice place.
Needed a special shoe for a Friend!
Great prices
Nice
Best!
Prices too high
The staff friendly
Always claiming bogo 1/2 but most shoes are excluded