A super friendly staff. I wanted to be irritated as the line was not very fast. Looking at it I noticed the staff took a moment to speak to each customer in a meaningful way. While it added a few minutes to my day it was so worth it. The human connection was priceless. Well done....dont change. PS drinks were perfect too!
Went this afternoon to the drive through and was handed 4 dollars change(which should have been 4 dollars 10 cents), as the guy was handing me 4 dollars and before i even realized how much the change should be, he goes sorry and starts rummaging through the tip jar with his hand sarcastically, pretending hes getting me 10 cents lol. I said um, dont worry about it and waved my hand. If someone is going to go through that much trouble to be rude for an entire 10 cents, apparently they arent getting paid enough, or is just unhappy working there.
I ordered something for my wife that she always gets at any starbucks she goes too. This place kept telling me they dont make it. So they convince to get something similar and I bring it home and my wife was not happy.
I’ve been going to this Starbucks for years, and I try to avoid it. The drink never has that much flavor, it’s always super watered down. I don’t know about all the other drinks, because I’ve only ever gotten the mango dragonfruit lemonade (they never put in enough lemonade) and the violet drink. I do not recommend this Starbucks if you’re getting those drinks.
Great service and friendly staff. I also enjoyed my pumpkin spice latte.
My reusable cup was filthy, my sandwich was cold by the time I got to enjoy it because my order was ignored.My order was simple brewed pike roast, breakfast sandwich and a reusable cup.1. The Resusable cup that was handed to me was filthy and gross.2. My breakfast sandwich was cold because of see item #3.3. After what seemed like 10 min of watching others get their brewed coffee from the same cashier. I asked her why I had not received my brewed coffee yet though other customers had. Their response was Oops, I forgot. Mind you they had made eye contact with me and the barista did multiple times yet Nothing! No, I am sorry.I usually love going to this location. Not sure why the barista thought it was okay to completely ignore me for and complete my order correctly.
Very friendly and my favorite place to have coffee all the time
The coffee was to strong for my taste
This Starbucks is great! Came back to Texas after living in California for 10 years and found this location in Flower Mound! I was and wasnt surprised at how friendly and inviting the batistas were as I ordered and sat in the store for a while. Great service and I even befriended a few baristas over the years I have been going there. A couple of baristas were so good they had my drink ready by the time I got to the front of they line. I woukd literally walk in and they would have my drink with my name on they cup right as I was walking up to order. My wife even wondered how they knew me so we and how they could have my drink ready since we had literally just walked through the door. A great group of people with kind hearts! Love this location! Even the people that go there are so kind hearted. I went the other day to get my coffee before work and the person in front of me had paid for my coffee and chocolate croissant!
I mobile ordered a latte with 3 shots of expresso, and they gave me milk with a hint of coffee it wasn’t near the coffee that I ordered very disappointing.
Cashier went out of here way to make sure we got of order and it was correct. Great service
Wonderful staff! They are always smiling with a great attitude.
Ill go to the store books when I go to my doctors appointment and Flower Mound the personality and the atmosphere with the workers are great everyone that Ive experienced there at this time have been wonderful and Get the order correct in made right. Only been there probably two to three times maybe four at the most no issues at this time
Always kind ans professional here. Last time I went they were in the weeds, but doing their absolute best. This is a busy location. Make sure to thank your barista! I used to be one and i know how hectic it can be... Especially when customers are solely focused on getting their coffee NOW. Please be kind- we are all human and this year has been rough on so many.
THEY have their system organized and down to a tee. Very satisfied with everything I ordered and how customer service forward the staff was as well as just overall experience at this location for the past year
Every time I come to this location I order two different things, and they never fail to either not have them or just give me two of the same drink. How do you get chi tea latte and a cappuccino mixed up every time ridiculously annoying.
This location is always busy but that doesn’t stop them from getting orders out quickly and efficiently. It always seems like you see the negative before the positive when it comes to reviews. But this location never fails. I want to give a shout out the young lady running the drive thru, I believe her name is Ryann. She has excellent customer service and hospitality skills. You guys have a winner in her. As a restaurant manager myself, you always want to pick out the good things you see in employees, and that is something I see in her hospitality. Keep up the great work!
Good service nice beautiful people and good food, keep doing like that starbucks great service
Olivia and sydney have great customer service! I love the staff!
They would have an endless line of human beings getting coffee and still have a smile on their faces while working hard and just BARISTA their way into perfection! Coffee good! Service 100%! Energy 100%
GREAT SERVICE 👍
Tried the new peppermint mocha holiday drink. And received my free cup. Will have to post that later
Hard to beat Starbucks if your a coffee junkie.
I use to buy coffee all the time here. Its very tasty and wonderful. Starbucks is always top in my favorite coffee list! The drive thru makes life easier. During pandemic too I didnt want to get down and go to the store. Amazing!
The girl on headset this morning 12/23 was super sweet and helpful. My poor fiancé had to order my complicated drink and she was patient with him/us :)
Decent Starbucks friendly service. Drive thru was slow
Great service and people. Love that I can order ahead and just pick up either in the store or drive thru.
Order thru the app, pick up at the drive thru, easy and efficient
It was great
Clean, good food and drinks.!!
Staff is always great here!
Asked for a venti and got a grande,. Staff didnt seem very knowledgeable of gift cards or how they worked. Very pleasant cashier, but you screw with my coffee in the morning and you max out at a 2, no matter how polite or cordial you are.
If you are going to close early you should put a sign at drive thru order box not at your window
This is our most frequented Starbucks location and it never disappoints. Staff is very friendly (especially in the morning!) And they are very consistent with the quality of the drinks. This location is large and a great place to study!
The coffee is good
The best always
Second time they give me water with flavor !! Not with coffee ☕ i gueess they are getting cheaper trying to use less coffee more water 😠 😠
This is seriously the best Starbucks I have ever been too!!! They seriously just made my day! I hope the Starbucks company looks at this location and realizes this is the best of the best. The staff is what made it an amazing experience!!! I can go anywhere for coffee, but this, this is a place with smiles and good vibes. So much great energy! I will tell everyone that this is a great place to go!
Thank you for helping my day 💛
I just have a message for the Starbucks company. The workers here do their best to serve their customers, but they are overwhelmed. You need to renovate the store and make it bigger so they can have more space to operate in and an easier time of serving all of us.
The ladies working in the morning are always super sweet. A lot of turnover though, so drinks aren’t always made the correct way (and I have an easy order).They always try to make conversation with you while waiting for your order in the drive up lane, which makes the time go by quickly! I usually get the iced Caramel Macchiato w/ almond milk when I need a pick-me-up, and a Refresher in the afternoon for a nice cold beverage! So sad they discontinued the Cool Lime Refresher!
Absolutely the best Starbucks I’ve been to. Always super nice and have yet to make my drink wrong (it happens all the time at other stores). I’ve always been able to go in and out of the drive through incredibly fast and yet they are still able to get to know me and my partner no matter how busy it is.Giovanni is super sweet and tries to conversate every time I come through, he double checks the order for me and my partner.Logan is also incredibly good at his job and super cool 😎 (also a sweet heart when taking our order)Deb has made an outstanding effort to get to know me and make sure we have our order correct.I don’t know his name but he has a hand with a Crescent moon tattoo, on his back brachial. He has consistently made my drink and my partners drink perfectly e v e r y t i m e. 10/10 give him a raise.Not only these workers but I’ve gone at all times of the day and they have yet to waver in their consistently. It means more than you’d realize being able to have people really care. So Thankyou it means the most :)
I mobile ordered, and got there within the ready time, with only 2 cars ahead of me it took 20 min, and my coffee was cold! Always slow
I love the ambiance here. They have a book shelf from which you can pick up a book to read and enjoy your coffee while doing that. Cafe Latte and the butter croissant is a heavenly combination. In addition, the Mango Black Tea Lemonade and the Berry Iced Tea are great too, especially to beat the summer.Staff is good and the service is quick. Love the place.
Barista‘s on afternoon shift at 5:00pm on 10/21/2020 are literal angels. Absolute treasures, both of them. 10/10.
They are so nice and sweet here!
The staff are always friendly and my frappuccinos are always so tasty.The strawberry cream frappuccino are just evil!
Great customer service!
1 drink. Slow as molasses.
What an amazing team! Amazing coffee and amazing customer service!
Smiles and great coffee.
Yeah best place to get coffee for sure,. Released, busy and soothing...... Beautiful people everywhere this is why I love being a Rap Star
I am a great Starbucks customer. I go there two times a day at least. There are three Starbucks in Flower Mound that know me by name. I have a specific drink that I order known as the” Victor special”, everyone knows it. The only person who doesn’t seem to get it is the manager at this location. I usually go to this location on the weekends to order breakfast for my family of 6 and when my daughters go to Gymnastics (twice a week). I guess I will be going out of my way to give other Starbucks my business from now on. It’s not about the money. It’s about respect and making my drink the way I like it.
Staff is always friendly and quick. They strive for accuracy and in occassions when some aspect of my order is no right they correct
Super good bbq. Family packs are a great value and tend to feed more than expected.
Always a good place to stop and get a drink. This is a newer SB, very nice looking inside and with lots of space to sit. It is airy, the music isnt too annoying and there is a decent amount of parking but not too much.I usually get my drinks through the drive through but this morning I had a chance to go inside. There is also a nice retail wall with SB merchandise.The servers can vary from very cool and efficient to unfriendly and downright stupid, but what else is new?
Dont you want to go where everyone knows your name?
Is is nice whenever a place knows you by name. Makes the experience a lot more personal. This is my home coffee stop and I like the whole staff. They seem to stick around for a while here and really know their craft.
Typical Starbucks. Good ambiance with a mountain of drinks and sweet treats to try. This specific location seemed to have high prices though.
The coffee I got tasted better than it sounds
Really nice staff such a great place to get coffee with such nice and friendly people making it
Lizbeth was one of the nicest person I have ever interacted with at Starbucks. I am more likely to go back to this location because of her
I have no problem paying $7.00 for a single cup of coffee, but if Im going to pay that, get it right. Heading to work and when u take your first sip on the freeway & realize it tastes like water. Its irritating to say the least, especially when the order on the cup is correct. 🤬
This place is the spot for great coffee and to get work done with awesome customer service.
Great customer service!!! Coffee was delicious!!!
Friendly staff, store was very clean, the food and drinks came out very fast, and my selections was very good.
The manager Darrell is terrible, he doesnt even provide any good customer service. And is rude to the employees.
Love this location. Has a quick drive thru, staff is friendly and the caramel fraps are consistently good.
This rating is specifically for one visit I made to this store in the evening. I go to this location almost every day in the morning and never have anything but compliments to give. Tonight I was served in the drive thru by a girl named Megan. She tells me my total at the window, and as Im handing her my payment she places my two drinks on the counter just barely outside the window. She hands my card back, says have a nice evening, and we share an uncomfortable moment of silence. Then I realize she wants me to get the drinks myself off the counter. My Honda civic is pretty far below the level of the window, but I managed to reach them after struggling for a second without her assistance. I said i needed a straw and she said theres one right there for you, motioning to a straw on the window, which being above me was out of sight. Flabbergasted, I got my straw and left. My wife in the passenger seat saw her flipping her hand outward in confusion as we drove off, as if she had no idea what she did wrong. I worked for Starbucks for two years and fully understand their standards of service. Would not recommend if Megan is working the drive thru.
LOVE THIS STARBUCKS! Marl is amazing! She is literally walking sunshine!
The people working here are really friendly even when Im still waking up and in a hurry. Thank you for being a nice smile in the morning rush!
Bad customer service. Manager has an attitude if you ask her to repeat the order because she wasnt paying attention at all when the order was first given. Baristas are sarcastic and passively rude/curt. I pay too much for coffee here to be met with someone nasty attitude. I hope the owner reads this.
Good atmosphere. Quick service. Made my drink properly, which some stores dont. Good experience all around. My first time there.
Great location. Good work spaces. Lots of plugs. Friendly staff.
It was nice to hang out on the patio.
Nice clean Starbucks with your typical selection. Every barista Ive come across has been nice and pleasant.
Lovely location...TONS of COMFORTABLE, yet functional, seating, too!
My best friend daughter works here.
Nice place to hang out
Friendly courteous staff, drinks made right. Highly recommend this location.
The new butterscotch drinks are winners.
Great service. The sandwich bag broke as we took the sandwich bag out of the shopping bag and the sandwich came right through the bottom. The quickly heat up another sandwich and apologize. Wonderful service.
No service, even when open.
I like the layout of this Starbucks. Lots of meeting space. Drink wasnt very hot, but I didnt say anything. Also I was giving a 30 minute last call and they told me again two more times. Im sure people just dont pay attention so they make sure they over communicate it. I felt rushed and interrupted.
Great place friendly and even though they didnt have it on the menu they made the pokemon go frappe and it was awesome
I go here almost every single day. Everyone is so nice!
My son was wanting Starbucks and after driving to the location by the racetrack and finding that they were closed I just knew that this location would be open. Made our day to find an open location with a friendly smile.
Theyre wearing masks, which is great
These are great people always happy to see you
Awesome as usual
Small but cute Starbucks store. Very friendly staff. Drink was made correctly
Excellent customer service! Very fast service and perfect coffee everytime! Thank you!!
My goto starbucks. Super consistently good.
I need my cold brew. Staff was very nice.
This location on Main and Garden ridge Blvd is well run and the staff is friendly.
Fast service, I tried the new dark chocolate mocha Frappuccino. It was awesome.