Took my Toyota RAV4 in for a check up and maintenance check. Nice place that is super clean and a lobby you actually want to hang out in. They were efficient, quick, and professional. Everything checked out well and we’ll be bringing our Prius in next!

I know nothing but google wanted to ask so ill say they are the best at whatever this place does.

This place does an excellent and thorough job, whatever it may be. They also keep the most accurate and detailed records of any vehicle I have ever owned. I would highly recommend getting their diagnostic service, best around and great for piece of mind. Patrick has been extremely informative and helpful in determining precisely how to keep my SUV in tip-top shape

Very good experience. First time using then. Friendly and professional. Honest business people. Fixedmy vehicle and have a guarantee on the work. Plan on using them again when servicing is needed.

Needed help changing out a blinker bulb and they went above and beyond! It was lunch time so I figured I’d have to set an appointment for later but they said they could get right to it! No charge, they even washed my windows & a quick vacuum. Great friendly place, definitely will go back

Shannon Family Automotive has done an amazing job with our car. We thought we were going to need to trade it in but for a lot less they made our old car feel like new again. Incredibly fast and professional service. Would highly recommend.

Brought in my car. They listened to it free of charge. Gave me some great recommendations. Loved that they didnt jump all over me to sell me something.

How wonderful to have found such a friendly, competent, auto repair place. I have lived in Folsom for 30+ years and have taken my vehicle to nearly every shop in town, with less than stellar reviews. I am so grateful to have found Shannon Family Automotive. They are trustworthy, reliable, and always offer prompt service. I know that I will always be treated kindly and fairly. Thank you Shannon Family!

Got an oil change here with one of their flyers. Price didnt match the flyer which it indicates may happens - understandable. They forgot to add the discount on check out so we call and they promise to refund the next day. But they did quote one price for the refund then next day decide to change it once again. Just seems kind of shady. Service was otherwise good and good report on the free inspection. But to handle a new customers like that does not seem very professional. Well have to look elsewhere for future services.

Great experience! Would recommend to others. They were able to do my repair for $65 instead the $1,000 Elk Grove Toyota gave me an estimate for. Staff were very professional! Service was completed quick. Very easy to get an appt. Would get future work completed here.

This is my first time with Shannon Family Automotive. Just dropped moms car off for A/C service and have been impressed with our service already.

Great customer service . Honest and trust worthy. Our familys automotive business go to.

I entered the office and the manager was on the phone, no mask. A customer entered, yakking up a couple of dogs, no mask. When the manager approached me, I asked if he could wear a mask: no.This is a high volume shop, with customers and employees coming in and out of the relatively small office all day: a breeding ground for COVID (see todays CDC declaration regarding transmission through the air). A no mask policy is also bad business. Theyre not going to lose customers if they wear one, but they will -- and did, me -- if they dont.

My 2002 4Runner needed some serious TLC. I told them to check everything, and that they did!After they did a very thorough inspection of my vehicle, they sent me a complete online report that included pictures and descriptions of each of the potential issues they found. They also provided a detailed estimate for the repair of each item.Before they proceeded with any work, they discussed with me the items they felt were priority items vs. items that could potentially be dealt with at a later date. I never felt pressured to repair anything and I really appreciated that.Although the work took several days to complete, I felt the time was appropriate for the amount of work I was having done.My 4Runner is running better than it has in years now. Thanks Shannon Family Auto!

Fast and quality service! Shannon Family Automotive helped diagnose and repair our Honda Accord. I would recommend them to anyone in need of a service center for their Honda or Toyota.

I have had several communication with Shannon’s over the last few weeks and have revised my original review.

I originally gave Shannons Automotive a bad review. I want to say they went above and beyond to make me happy, if I could I would give them a 20 Star review . They gave me a nice rental car and lots of my money back. The only thing bad about this entire situation they let me use the 2018 Camry and now I want one lol!!! Thanks to the wonderful people working on my car I appreciate you all!

Shannons automotive needs a name change. They will only work on new toyotas and have no way for you to know that.

Rescued us on our way home to San Diego. We were so impressed with their care for us and our car. They provided a car while we waited for ours to be repaired so we could still have a vacation. The repair was done quicly, explained thoroughly, and reasonably priced. Highly recommend them and am only sorry we dont live close enough to use them regularly!

Based on positive Google and Yelp reviews, I decided to use Shannon for work on my Tacoma. I normally do my own repairs and maintenance, but some tasks are beyond my expertise.I couldnt be happier. Ive been looking for a competent and honest mechanic since we moved to Folsom about 3 years ago, and Ive found one. Ill stick with Larry for anything that I cant handle for my truck and my wifes Lexus. When I dropped the truck off, I was given a very professional-looking, complete, computer-printed estimate.They came in UNDER THE ESTIMATE, for a fairly complex 2-day job. In addition, I asked Larry to check a noise I thought was coming from the power steering pump, just to diagnose and not repair. I figured Id do the repair myself and save some money. Well, he found the problem, and fixed it, AT NO ADDITIONAL CHARGE (repair was not trivial). My truck was ready before I expected.BTW, they have moved to the next-door building and now have twice the space. Address has also slightly changed to 1143 Sibley.

I recently had some electrical system issues with my Camry, and Shannon Automotive was fantastic. Im generally very cautious when dealing with mechanics, but after this experience, I have complete trust in this shop. The first word that comes to mind about them is INTEGRITY. If anyone asks me if I know a good mechanic, I wont hesitate to recommend them.

I needed a new radiator and the customer service here is amazing prices pretty good. Definitely my new shop!

Amazing service at a good price compared to other services around the area . We brought our car almost before closing and the manger Carlos went out of his to get it operational. Thank you so much.

Efficiency and professionalism from the moment I called for an appointment. I arrived at my appointed time, was taken immediately and asked was there any additional service I needed. I mentioned that I had a busy day planned and would appreciate him being as prompt as possible. He said they would bring in the car immediately. 45 minutes later I received a call saying I could pick up the in ½ hour and was told the cost which I judged to be quite reasonable. My only disappointment was when he told me they only worked on Honda and Toyota....my other car is a Hyundai! Shannons definitely has my repeat business!!!

Very professional and fair. Their work is high quality and the facility is very clean!

I have been a customer of Shannon Family Automotive since September 2013 and have taken all of my varied vehicles (5) there, at one point or another. Doing business with Larry Shannon and his expert team is a great experience! Larry is a car guy who is personable, honest, knowledgeable, customer-service oriented, and stands behind his shops work with a 2-year and 24,000 mile warranty (not common in this industry). I highly recommend Shannon Family Automotive to all folks looking for a high-quality, local auto repair shop, just an oil change service, or a second opinion on repair work recommended by others. In summary, Larry is a good guy who is worthy of your business!

I found Shannon through positive web reviews when I moved to the area. They ARE great! I took my 2014 Tacoma for gen service and they detected issue and advised it should be covered by my warranty and advised me to take to dealer, saving me money. Theyve also made other recommendations for smog and tire repair. They are thorough and honest and Id highly recommend them without reservation. Thank you Shannon!

Great service, been going to Honda but each time there seems to always be something wrong after I leave. Went here after looking at all the great recommendations and now wont go anywhere else. They will give you a fair price.

I have been taking my car for several years here and they have always been helpful and did great work on my car. My husbands car was also checked regularly at Shannon. We are very pleased with the work they do at Shannon Automotive.

I took a chance on this shop based on their rating on Google. I received a quote over the phone to replace my radiator and they charged me 50 dollars less than my quote when all was said and done. This price was 500 dollars less than Jiffy lube quoted me. They were quick too. I brought the car in at 1030 am without an appointment and they were done with it by 400 pm just in time to go to work. I highly recommend you check them out

When I called Larry at Shannon automotive, his confidence in his ability do to the work on my truck is what had me sold. It took him only 3 working days to pull my motor and replace it. He called me to keep me updated on the progress, and did not exceed the estimate price. I highly recommend Shannon Family Automotive for there work, and quality customer service. Thank you Larry, my Tacoma runs great because of you.

Great service! Quick turnaround. Fair prices. I did not feel ripped off when I got my car back. They fixed exactly what was wrong and did not swindle.

A luttle expensive. Not much room for parking. Tech guy polite and had me on my way in 10 mins.

Retail and service establishments take note. When it comes to customer service, following through on commitments, going the extra mile, providing top notch service and creating loyalty, Shannon Family Auto are the masters. Larry is an exceptional professional. Not only does he complete your vehicle on time, he also does extra little things and doesnt charge you for them. Guys like Larry Shannon built America and made it what it is today, by putting customers FIRST and treating them like old friends the moment they walk in the door. I cannot say enough good things about Larry and Shannon Family Auto. I will be a customer for life. I pray Folsom supports him so he can continue to serve our community in ways that his competitors cant even fathom. Thank you for servicing our 97 Accord from top to bottom, Larry. AAAA+++++++++++++++++++++++++++ Slam dunk, world class service and quality repair.PS: I corresponded with Larry 100% over email prior to going in and he never ONCE asked for my phone number or suggested we talk on the phone. Thanks for accommodating me, Larry!

I LOVE these guys!!! They go above and beyond and make you feel like family!

This review is way over due....we have had our old Toyota 4 Runner there a couple of times. I will never trust anyone again than Shannon Family Automotive. They were so fair and they put the old truck back together again. There prices are fair and the team is excellent. Thank you for everything.

My husband took his Tahoe here last week and asked me to leave this review. He said this place did a good job, on time and at a fair price. The price was less than other quotes and they used original replacement parts, not cheap re-built parts. Anyway, his car is now running like new. Guess Ill take my VW there next time it needs something!

ALL STAFF WAS VERY FRIENDLY AND UNDERSTANDING OF MY SITUATION. SERVICE WAS QUICK AND PAINLESS WITH SMILES. I WOULD REFER A FRIEND AND MOST IMPORTANTLY A FAMILY MEMBER. THANK YOU SO MUCH.

OUTSTANDING. My cars catalytic converter was not working well. They were kind enough to look into it at very short notice and gave me a very good service. Definitely Recommend.

Super excited to have found a toyota specialist I can trust. I usually take my 4Runner into the dealership but they are a rip off and take forever. This is where Ill be taking my cars from now on. I felt the price was great and the service was excellent.

These guys certainly deserve their 5 star rating IMHO! Took my old honda their last week and they fixed it for much less than the dealer quote. Very friendly and informative to a gal like me who knows zip about cars!

Even starting with the first phone call, polite manners and etiquette greet you warmly.Ive come to Larry Shannon a number of times for automotive particulars that I either dont time or experience for, and Im always impressed by their professionalism, straight-forward explanation, and quality work.Even if you live as far as Placerville or Sacramento, it is well worth your time and effort to give Shannon Family Automotive your business.

I didnt have a ride to work when I dropped my car off for repairs here this morning. So Im sitting in the lobby while they work on my car. While waiting Ive witnessed the true integrity and character of the owner, and his employees that shines through in all they do. From the very moment I arrived I was treated with respect even while making noises that were similar to that of my car engine. Larry then sent a technician on a ride along to help diagnose the problem. We chatted about homes, family, and cars while Jeremy listened for the issue. When I returned to the lobby the owner was incredibly present with each of the several individuals who came to him for help with their cars. I was in awe of how relational he was while managing a business, a team, and diagnosing their technical problems. As I was just using their wifi, and drinking a free coffee from their Keurig I heard one of the employees kids run in saying, Hi, daddy. They greeted their daughter warmly and gave them a job while continuing to work on their task at hand. Somehow theyve been able to incorporate their family, their expertise, and the customers into one vision. Ive been coming here for several years for repairs and have been consistently pleased with how well their care for my car and am always impressed with the reasonable cost. Today, I am overwhelmed with the integrity, customer service, respect, and family they offer to all people as they repair cars with excellence. Come here for great repairs, a great experience, and great service at a great price.

Super Great family auto repair place. Tell you the truth about what you need and not extra stuff. Honest and friendly staff.

Probably the best auto service and repair place Ive been to. Great customer service and most importantly, theyre honest. A much better experience than with the dealership.

Had my car towed there after I discovered that a local oil change shop had not tightened the drain cap after an oil change. All of the oil had spilled out in my garage and on my driveway. Shannon Family Automotive did a complete check for damage as well as a thorough overall inspection. They had me back on the road the same day.

I have used them a handful of times and have always received outstanding service. In comparison to other shops, they have always had the best deals.

Gave me a quote for service. I compared to others and it was more than competitive. Nice clean office. Larry has a good sense of humor.

The only car repair shop where I was referred elsewhere to have a specific fix done for cheaper than they would charge. They notify you what the job will be, with photos, and communicate what could be fixed, should be fixed, or can wait plus prices. And, they dont always find something wrong!

Larry and his crew are absolutely one of the best around. They specialize in Japanese product and are as honest and as efficient as they come.

Friendly employees, reasonable prices on parts and services. Best auto mechanic shop Ive ever been to.

Larry Shannon was recommended to me by the owner of The Brewmeister. I live in Roseville and drive across town to go to this shop. Clean, honest, straight forward customer service. Inspects the vehicle and then works within your budget to get the most done on your car as possible. Not pushy whatsoever but does educate you on the severity of the recommendations. Thanks Larry, well keep coming back.

Excellent service. Finished on time and there werent any unexpected surprises. Really had the feeling they valued my Lexus as much as they would their own car.

Great customer service. Needed some work done and today was my only day off. Larry got me in and out the same day. He made it a point to shake my hand once all the work was done. I will tell friends and family about this shop.

Shannon Family Auto went above and beyond to get my van repaired when I needed it. FANTASTIC customer service. We cant thank you enough!!!

My car developed an issue with the front tie rod after service at Shanon. They charged over 300 dollars in parts for a 2003 avalons spark plugs, brake pads, and air filters> in reality, it costs no more than 90USD. They overcharge on everything including their labor rate. Definitely done with them. I suggest everyone check your parts charges because they are ripping people off there.

Great service / reasonable/ professional/ trusting / twice I have had my engine light go on and drove to Shannon and Larry did not hesitate one min. before hooking up his device to my carsComputer to tell me what the problem was.

Nice People, good work - I though they had CRAZY markups - until I realized they use OEM parts, which is preferred!! Good service and nice people!!!

Best shop in town. They are honest and do excellent work.

Shannon Family Automotive is honest and has fantastic service! I took my 2001 civic to Folsom Lake Honda because my heater stopped blowing hot and there was a rattle in my engine. I was quoted $3000 for a blown head gasket, leaking water pump, spark plugs, etc., and they suggested the rattle was possibly an axle. The dealership was asking how much money I really wanted to put into my old car and the technician was interested in buying it if I wanted to sell. Something about that didnt feel right, so I decided to look for another mechanic. After reading such great reviews online about Shannon Family Automotive, I brought my car in for a second opinion and they discovered that my head gasket was fine, the problem was that the tube from my radiator to my overflow tank was disconnected. They also discovered that the rattle was a loose bolt on my alternator. They took care of the maintenance work that needed done and had my car running great again for $790! Im now a devoted customer!

Quick, easy, even did a few extra little things that I wasnt billed for (polished my old tail lights and replaced a brake light I didnt even know was out). Great place.

Really terrific shop. Larry is a straight shooter and tells it like it is and the work is flawless.

Thank you for upholding your part of our agreement. I appreciate it.

Very happy with the service I received. My Prius check engine light came on while in Folsom for a business meeting. Shannon Family Automotive was able to diagnose and fix the problem within 24 hours, and at an awesome price.

They are awesome, never charge wrong and always on time for fixes

Came in for an oil change, and left with a leak... which they fixed. Still super inconvenient, but close to home.

Brought in my wifes car all the way from the Bay area. Well worth it

I have been going here for years for my Lexus. Always great service and prices.

Best auto repair, well worth the drive . Honest and very worry free .

OUTSTANDING service. Were new to the area, and found Larry & Shannon Family Automotive via Yelp & Google reviews. Larry performed a thorough service on our 2001 Toyota Landcruiser: everything from the basic oil change & changing out belts, a sparkplug or two (I think) & some brake work (all which wed been expecting to have to do from our former mechanics advice). Not only did he have the vehicle done in a day, but early. Its now purring nicely. Larry also took the time to show me some interesting (though basic) engine components Id never examined before. Both my husband and I are extremely impressed. Larrys shop is immaculate, and the care he takes with vehicles is obvious. Its worth the drive from south of Hwy 50 in EDH.

These guys charge too much. They wanted to charge me more on parts than the Honda dealership. Why would I pay more for parts than the Honda dealership when I can have it repaired at the dealership for cheaper?

So, I went and bought this crappy used car. You know, got all excited and quit thinking. DOH! Car needed lots of work, found this place. They did some initial work, all for a reasonable rate. Car had more problems, lots more. They helped me sort through it all and only charged me a fraction. I cant even express how refreshing this experience was. They genuinely tried to help me, even to their own detriment. It was a very good Experience. Larry and Robert are excellent. Im not a mechanic so I cant really speak as to how knowledgable they are or how good their work is, but by what I do know, I am very very pleased. I would recommend this place to any dealership. They specialize in Hondas and Toyotas. I would bring yours there. And if you go to buy a used one, bring it to them FIRST. Great shop.

Dealership: $2400 Shannon: $422

I don’t know how this place has so many stars. Called to get an vehicle service apt and was told to hold for a sec and nobody picked up for 10 mins and I have to finally disconnect it.

Great service, professional and honest!

Great employees!