Great perfumes for my wife, wish they had coffee beans/grounds to clear the senses when trying different scents.
Love this store. Excited for Christmas and the gifts to buy. Great sales, pretty styles and staff is helpful
Great customer service. Great selection of everything. Good job UB team Fontana.👍
Store bright clean and good customer service
This has been MY Ulta since it opened. The employees have ALWAYS been Super Nice and Very Helpful💕
Will went shopping with out a plan glad I did ..staff super nice found what I need for my two girls and more so. yes I rack up and another sale.Great buys. Stop by day hi
Everyone there was very kind and helpful. Explained everything to me and answered all my questions.
I honestly shop at ulta way more than sephora. Their rewards are better and their selection is from super drugstore basics to luxury.
The girls are so super helpful and friendly and often checking on everyone in store to make sure they dont need any help. Very good atmosphere thanks to their sense of customer service. I appreciate that!
Love shopping there and they always have great sales going on no matter what product it is
Need help finding an item.. looked around and there were many sales floor people on the floor and not one offered to help me!
Greeted by several employees upon walking into this establishment about a week ago. Store was well lit, clean, and organized. It wasnt busy when I visited but employees were observed tidying up the shelves, wiping down counter tops, and cleaning aisles. Employees were not standing around the entrance of the store chatting up a storm/talking ill about their clients. Well done to the management team/crew that was on duty at this location (Summit -Falcon Ridge) when I visited.
Ive been going to Paul Sand for five years. I have thick wavy hair and he is one with my hair. He is an artist. Ive taken my mom to him a few times when she is here from St. Louis.The salon is beautiful, and even though it is a hipster haven middle aged ladies dont feel out of place there.The owner Mike is really nice too.
Everytime I come to this place the attendants behave as if they think I will steal.
Extremely friendly staff. Knowledgeable about what I was looking for. Great suggestions.
Had what I was looking for and a couple of more things as well.
Very busy. But clerk didnt know her make up
Love this Ulta location. Went in to the benefit brow bar and had Jessica do my eyebrows and left very satisfied. She did an amazing job on my brows. Will definitely be coming back.
Before I use to hate coming to this location because the girls would always be talking to each other and not care about the customer until I meet Edgar Best customer service and beyond professionalism. He color match me perfectly to the Estée Lauder double wear foundation. I will definitely come back and recommend it to everyone.
I went into Ulta looking for an eye cream and moisturizer for my skin. Rebecca helped me find the best product for my skin type and she was very informative how the products works and gave me great tips. Im greatly appreciative for her paitience and knowledge. She kindly answered all the questions I had without making me feel stupid for asking them.I will def. Be returning as the service was outstanding. Thank you Rebecca!
Went on a Sunday around lunch time and though it didnt seem very busy I stood in line for over 10 mins. Finally the girl at the front called for backup but when help arrived (the manager?) She seemed very irritated that she had to help on the register, like I was bothering her just because I was trying to pay for my purchase. If you dont like people, why are you in customer service? Bad example for the team. There are plenty of other Ulta locations, I will not be returning to this one.
I have visited this location multiple times, they are always fully stocked in the products I am looking for unlike other locations. Associates are helpful
Idk the name of the girl who helped me she was Asian I think and she was amazing patient and put all the make up on my skin to make sure it was what I wanted. I never got service so good at a make up store usually I feel rushed and idk anything about make up but she was so helpful and I like what she helped me pick out. I love this location. Thankful it’s closest to home
Actually have not been to store. Called 3 times today 123019, put on hold while staff went to ck on product.never returned. disconnected 3 times.
Helpful and friendly staff. Any questions were answered completely. For it being small the staff handled our issues swiftly.
This is such a great store there is literally more items than I have ever seen in my life! If you cant find it here it does not exist.
Very nice and friendly staff
Had the opportunity to go into this location yesterday. Corrina from Benefit made my day. She is so sweet and helpful. There was a mix-up with an application I came in for. Corrina kept apologizing for the confusion. She is an asset for Ulta. From now on, I will be going to this location versus Victoria Garden. Thanks Corrina!!
Its Ulta!!! They almost have everything without the Shopping Mall prices.Love their sales too!
I love this place. Good customer service and quality make up. I also got a gift for my birthday from them just for being a customer😊
Very disappointed with the hair service customer service. I made an appointment for hair service, got there and waited 30 minutes for the hair stylist to finish his previous client. Then after he finally finished, I waited to be called next, but to my surprise, I look over and hes helping another client instead of me. Thats just ridiculous, having patiently waited 30 minutes past my appointment time and now he was helping someone else. I just simply walked out of that place, not worth my time saying anything to him. Definitely never going back.
Love Ulta!!! This location particularly always has plenty of options.
This is my favorite place is like Haven for the makeup junkies.
All brands in here i love it ..i wish i could spend more time here
Its a very nice place and my stylist Daisy, is very wonderful
Enjoyed sampling the makeup. I like it here to match my face
Was very pleasant visit. Great customer service.
They have everything you need for beauty. Really nice staff.
Fantastic customer service. Daughter got her brows done by Carina. Awesome job!
Always well stocked along with great staff
The amount of clearance that they have right now is awesome. I found a few 99 cent items for my nieces.
I like coming to this ULTA, gi4ls here answer all my questions.
Love ultra store. The one in chino has great employees and they always stock up an their products, I love and appreciate that they do this.
First time I went there the cashier lady was very nice. Second time there the cashier a young hispanic girl had a really bad attitude. Its a hit and miss at every ulta sometimes you get good customer service sometimes its terrible.
Evening Manager is very nice & helpful. Very clean & orfanized store.
Beautiful store. Very friendly and clean.
I love this Ulta. Its a lot cleaner than most of the other Ultas I have visited and its stocked well too.
I dont usually buy makeup but I found out I was missing out on the fun! Great customer service
Lots of product, and clearance sale brings some good deals towards the end of the season.
I love the girls they helped me and gave me some great and honest tips
Got my hair cut and colored about a month ago and she did a wonderful job
One of my fav ulta. Staffs are friendly. Easy approach when u needed help and well stocked. Strategic location!
Everyone was so helpful. Luv the store
Very welcoming and helpful and clean.
That place is the best a little pricy but iys all worth it
Great makeup. And staff
Nice employees but theyre short on staff.
I been to many ultas most of time nicely organize but not this one..
Very well stocked and friendly employees
I love Ultra. The staff is so friendly and helpful.
Excellent Associates willing to help out there customers with questions on there products .. Very nice set up at this Ultas..Victoria Gardens Ulta needs to get retrained how to treat there customers nd on customer service at all... us as customers we are providing them with jobs with out us they wouldnt be there working ..very rude ..no help at all...
Great customer service helped me with last minute xmas shopping
Love all the makeup. Women that work there have a snooty attitude. They think they know about makeup but really dont.
WORSE EXPERIENCE!!!!!!! I purchased a foundation 2 weeks ago but unfortunately I grabbed the wrong color. Due to my schedule I was unable to return my foundation sooner. I walked in the store today to exchange my foundation for the correct color. Ana was the person that helped me. She didn’t allowed me to grab the color she was rude and said she was going to grab it instead. She came back and she said that they didn’t have my color and explained that they she didn’t know when they will get more. They refund the money to my card and explained that it was going to take a couple of days to post in my account. After they end the transaction I went back in the store to grab a few things that I needed and walked by the foundations again and notice that they were fully stocked on the color foundation that I needed. I took a few foundations (my color) to the register and I was helped by another girl named Mayela and I explained to her the situation. She went back to Ana and they wanted me to purchase the foundation cash and do return. They were not making any sense and they were both very frustrated and nervous. Ana took over the register again and was rude and said that she already did the return she couldn’t do anything anymore. I explained that if she didn’t want to look for my foundation she could of told me and I would of gladly looked for it my self. She said that someone restocked in the 1 minute gap that I went to look. She began to yell at me stating that if I didn’t like it I can call customer service. I asked to speak with a manager since they seemed confused, nervous and angry that I found the foundation that I needed Ana stated the she was the manager and that if I didn’t like it I can leave. I felt so embarrassed, as they continued to yell. As I was leaving I came back to get my receipt they threw the receipt at me. This has been the worse experience!! I have been a loyal customer, have an ulta credit, and I frequently visited this store (weekly basis). I will be canceling my credit card with ULTA and I will not be shopping here.
I love this store compared with the one in vg this one has everything youre looking for, and the staff are really interesting in help you ....
My daughter loves it here...
Huh? Google keeps putting me in places I never step in. Lmafo. I cant.... Haha
Found my make up. Love it
Love Ulta Beauty just wish they had more employees on the floor
Smaller store doesnt have as much as other ulta I have been to. Perfer the bigger stores.
Very helpful. I walked in and they help me out right away.
The chicks here were so helpful.. thanks 💄💄
All your beauty needs
Great place the girls are nice, and do a great job.
The ladies are all very helpful here.
So I went in today to return some items that didnt work out for me and the two Rebeccas one with blonde hair and one with brown hair start talking about how ridiculous my returns were and how it was rude to do returns and about how it was rude for people to make returns. I found it so rude of them I mean if you see how many hundreds of dollars I spend in make up of course Im not keeping something that doesnt work for me especially when the company allows it. Mind you my items were not even used that much, I know its not the point because a return is a return but Im not a platinum reward member for nothing. I think if they had a problem with their own company policy its something that they should speak up about and not talk about their clients in such a rude way, especially when theyre around its so sad that something like that happens at a new store makes me wonder what kind of service they will offer after a few months especially since theyre already so tired of rude customers who return if I wasnt in a hurry to get back to work I would have talked to the manager because nothing like that has ever happened at the redlands ulta all the redlands ulta people are so nice this really did disappoint me.
Lovely customer service.... well organized....
Very helpful and got me exactly what I wanted
Friendly staff ☺️
Sweet ladies but a bit pricey
Very helpful employees, pleasant too.
New store in Rialto AWESOME.
Great selection of brands and beauty products
Very helpful and friendly people.
Love the store nice girls too
I love the service!
Great customer service. All things beauty from $ to $$$$$
Beauty store near to home and all you need
Plenty of items to choose from prices are decent
Everyone is always pleasent.
Rebecca was very helpful
It didnt need my expectation
Now that they carry morphe this place literally has everything. Staff is alright.
Great for Ladys
Nice store and great attention
Me and my sister both came here on separate occasions and both times the managers were rude. And one was eyeballing me the whole time I was there. As if they thought I was trying to shoplift. Next!
The day supervisor is extremely rude & unwelcoming.
Everytime I go here I get no help from the employees.