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Dollar Tree
4420 Jonesboro Rd, Forest Park, GA 30297, United States
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Dollar Tree
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Do
Review №1

Originally, I was going to give this place a 3. Unfortunately, as I walked towards the door, I had to give it at 1. If you look in the photos that I have posted for this review, you will see why I gave it a 1.Im not certain what caused the delay, but the store according to Google was to open at 9 o clock. Well, the store didnt open till after 9:15, but I sometimes understand that mistakes happen.As I walked to the door, I noticed a holiday sign with extended hours. So today oh, the store was supposed to be open at 8 a.m......Again I do understand that things happen, but I would have had some kind of explanation for all the people that was waiting, rather than leave them outside. Of course I was smart enough to wait in my car, but someone had to be the sacrificial lamb LOL...To top it off, as I walked in, no greeting::: which is cool because I understand this early in the morning, but you guys were extremely late oh, so well be in your best interest to try to smooth everything out with customers.Also as a manager, your number one priority should have been getting all the customers out the store. Unfortunately, they only had one cashier and that wasnt good considering that she was older and slower, along with all the waiting people that you knew that had come in... In my honest opinion oh, there should have been two drawers open and ready to get everyone out in a timely fashion.Definitely need some work on the outside, and the organization needs to follow up with owner of the parking lot to get it straightened out. The organization and the owners need to work with the trash collector, because its pretty ridiculous oh how much is build up, due to the fact that the trash collectors may pick up on certain days....Overall its okay on the inside, but like all Dollar trees I see it appears that unfortunately they are under staffed and they have product everywhere. And Ive seen these in all Dollar trees not just us one.....

Ja
Review №2

Dollar trees in one of my favorite the one in Forest Park Jonesboro road Miss Lola is a very good manager

Wa
Review №3

I was impressed with the amount of frozen food this place had for a buck. Its best to go early to get a better selection.

Tw
Review №4

Great customer service long lines but clean store and mangers are the nicest you may come cross definitely shopping here again.. I live in Atlanta and come forest park

Ch
Review №5

They are stocking shelves which is good and they finally fixed that giant hole going up driveway, thank you for that.

Al
Review №6

I LOVE DOLLAR TREE! GREAT PRICES and the staff is FABULOUS!!!!

ju
Review №7

Awesome place but under staff

De
Review №8

Nice clean and everything is still 1$.

Li
Review №9

Very very nice cashier and staff, friendly, smiling, and helpful. I even got assistance to the car. Im disabled and that was very thoughtful and courteous. ⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟

Ph
Review №10

Its all around amazing.. good customer service .... good vibes ... I love it

Ma
Review №11

This place is so organized. I like it.

Gr
Review №12

The ONLY place in town to buy reading glasses !

Ap
Review №13

Great, Cam was great checking me out.

Ma
Review №14

This store is huge with high quality products. I love raiding the cookies and Halloween/Christmas/Valentines Day decorations. And with every visit, there is something I get that I cant believe only costs a dollar.

Ja
Review №15

Line to the back of the store, one manger hes outside on the phone and the other manger shes just standing there and want clock in to get her store together. They need better management.

ma
Review №16

Theres always long lines and out on the floor to be put up therefore shelves are empty.

Vi
Review №17

Friendly staff. I love going in this one. The other ones are so junky.

A
Review №18

This location has alot of stuff.

Ka
Review №19

Love this dollar tree. Biggest one yet with everything available

be
Review №20

Great always fully stoked

E.
Review №21

I love this store regardless but this one at least cleaner n stocked well only thing I wished was they would clean those hand baskets dirty n food go in them.

Ma
Review №22

Store is always so clean and organized on the inside, but the outside could use some of that same love.

Na
Review №23

It was pretty good. Find everything that I was looking for and more. Just cant wait to be able to get some of the desinfective products I need.

Mr
Review №24

Nice, clean and organized. The older black cashier was very helpful and knowledgeable of my questions to where a couple items were at I couldnt find on my own

Th
Review №25

The was in outstanding condition and the staff was friendly!

BJ
Review №26

This location ALWAYS has stock in the aisles. Constantly low or out of items. The only good thing that deserve the 3 stars about this location is the majority of the staffs friendliness & helpfulness. An associate named Mo did something without asking that NO other Associates at ANY other location has EVER done. I had 2 shopping carts of items. After ringing & bagging all my items, Mo pushed the fullest cart out to my van & helped me unload both carts. Now THAT is excellent customer service!! At the location on Old National, the carts have poles to keep carts inside. I didnt know that until AFTER both carts were rung up. Only help I got was you cant take the carts outside. No offer to help carry ANY of the bags nor even to watch my things so I could bring my car to the door! Luckily, someone had left an empty cart from another store right in front of the door.

Cl
Review №27

I am a Artist/homemaker I use dollar tree for most of my dyi projects...

Je
Review №28

It was good, shelves was stocked and the cashier was very nice.

Re
Review №29

This location always stocked and very organized, I drive to this city only to shop at this store

Er
Review №30

I did not go into the store. I was park in front off the store.How could I rate something that I dont know adout..

ke
Review №31

Always stock well... good customer service.

An
Review №32

The best dollar tree ive been to

Al
Review №33

Excellent good customer service

Ed
Review №34

Best place

Ju
Review №35

Great

Mo
Review №36

The manager has a bad customer service attitude

Gi
Review №37

The current manager is rude and lazy. Since she has been manager the store has gotten more and more disorganized and lazy. Her attitude affects the workers there and they are getting lazier. Manager needs to be put in her place.

Ma
Review №38

I really don’t care to complain but it’s really sad when you try to reach out to Corporate office for 3 weeks and you are unable to speak with someone In reference to their store. My complaint has nothing to do with the customer service, very nice employees. BUT What type of management is the store under, it’s a Hazard in the Forest Park Ga location it’s not safe. The store is Unorganized, never completely stocked and dirty. What I recommend is for the manager at the 138 in Stockbridge to come retrain the manager at that location and show them what a Dollar Tree store should look like. In order for the store to be under these condition ( Poor management). I really hope they get it together Because I love Dollar Tree and It’s in a great location.

H
Review №39

Store was very neat and stocked.

Os
Review №40

Great staff

Sa
Review №41

Good employees, shelves are usually half stock though. Its in a great location and convent as I work in the city.

Ma
Review №42

At times the aisles are too crowed with new stock otherwise we love shipping there better than dollar General r anywhere. Thank you

Ta
Review №43

I love it there because the manager there dont play she keep folks From coming in there stealing, I go there all the time better than family dollar to me...ever one there very nice.

Ki
Review №44

I always see people stocking but the store needs to take a day to clean and merchandise properly, things are always broken and hanging off the shelves. Boxes everywhere! But the employees are nice.

Tr
Review №45

Nice place but they never have anything. Need to hire a stocker... Overall nice employees and a nice store...

Cy
Review №46

Very nice and friendly service.

Ma
Review №47

I love this Dollar Tree location because it has anything you can think of, but it could be cleaner and better organized.

Am
Review №48

This place deserves negative stars. In every aisle there are boxes of unopened items that have yet to be stocked. On some of the shelves there are items still inside boxes with the top of the box cut off granting access to items. Laziest thing Ive ever saw. There were two employees walking around talking to each other instead of doing actual work.

Da
Review №49

Great selection of items. Staff was courteous.

Ch
Review №50

Great place

Ka
Review №51

If I could give no stars I would every time I go to this location the store always looks like a disaster, boxes everywhere unfriendly staff. I only go to this location if its dire need

Ap
Review №52

I enjoy the deals... but the store is always cluttered with boxes. The merchandise should be on the shelves not in the aisle.

Ni
Review №53

Ms Lola is always bright and cheerful. She welcomes everyone!

Br
Review №54

I love it my favorite store

ca
Review №55

Cheap but good material employees are polite

Sh
Review №56

We Did find what we were looking for very helpful and amazing

La
Review №57

Great Staff.. Good Items. Clean and friendly service.

J.
Review №58

The cashier and bagger were nice. The store was clean and organized, and everything looked pretty well stocked. Surprisingly, they now sell bags of ice. The parking lot is wierd, as the store is sort of at a wierd angle relative to the roads.

Ca
Review №59

I just left this location and was very disappointed! I shop here on occasion, because it near my job. 1st there was workers out front with latters at both doors and they were dropping & tossing tools to each other and extension cords out the door. The attitudes were of no concern for the customers safety. We had to walk under latters and step over tools in and out the store. (Why not just close the store for a few hours or day until the work was done.) 2nd the line was down the aisle and the one older lady at the register was doing a good job, considering she had no help. I realized that her help was back near the frozen food area on her phone! With no concern for the customers. This is a busy time of the year and this was ridiculous! I will start shopping at another location. My safety and time is too important. I spent 20 mins in a store, that should have only taken 10. Get it together Dollar Tree!!

An
Review №60

Great customer service,fast,full of merchandise. In and out.luv it.

Be
Review №61

They usually have everything I come in there for. The store stays clean for the most part. The customer service is ok depending on whos working.

Ro
Review №62

Its a nice place to shop only bad thing is they always only have one register open but the employees are really nice and they usually have everything stocked up

mi
Review №63

This was the cleanest older Dollar Tree that I have seen.

Ab
Review №64

They have a nice selection of products, but were out of a lot of items???

Pr
Review №65

10/3/21 There is a manager there that is very rude & disrespectful…. I don’t know her name,but she was telling one of her employees that she couldn’t stand me because I never speak to her !!! Wth,I said to myself everyone else in this store speaks to everyone entering the store,u say absolutely nothing and always has a frown on her face like she has personal issues… worst management ever I see why this store can’t keep any help 👎🏾👎🏾👎🏾👎🏾

Ji
Review №66

There great. But whan they were deals it was better.

ad
Review №67

Very good

Gl
Review №68

FROM THE TIME THIS STORE OPEN IT HABE BEEN A MESS TO SHOP THERETHE PEOPLE WHO WORK IN THIS STORE ACT LIKE THEY DONT WONT TO BE THERE EVERY DAYTHE STORE HAVE NEVER BEEN IN OTHER FOR PEOPLE TO SHOPTHE ONE LINE THATS OPEN ALWAYS LONG 10-15min waitingOLD PEOPLES JUST TO SLOW AND YOUNG PEOPLE JUST DONT WONT TO WORKSOME TIME I HAVE TO GO 6-10 milOUT MY WAY TO OTHER DT STORE OWNER NEED TO FIT PROBLEMS AT THIS STORE R JUST CLOSE IT DOWNBEFORE THE NAME CHANGE WE THE PEOPLE DIDNT HAVE THIS BAD. BAD. BAD PROBLEMSI WOULD RATE THEN STORE A 6NOW ITS A 000000 THIS BADDD

Am
Review №69

Oh yea

Mi
Review №70

They had everything I needed...

Eu
Review №71

Good customer service the cashier was very nice, the store is to small with a lot of merchandise packed in.

Re
Review №72

Friendliest Dollar Tree I have been to in a while. Thank you ladies

Be
Review №73

Cheap China crap that breaks the same day. Only give 3☆ because of drink and food items. This particular store has an elderly lady as cashier. ..brings a whole new meaning to S l o w m o t i o n ...

DE
Review №74

Customer service Great, but the always need the shelves stocked. The things I need must not on the shelf

Ma
Review №75

The customer service here is very poor, management is pretty much non existent, the ailes are lines with boxes and boxes of unopened merchandise to the point that it is hard to navigate the ailes or see itwms behind all the clutter in the store, and it is not very clean. This location all together is a HUGE MESS and very unpleasant.

Ma
Review №76

This was the most organized nasty cluttered Dollar Tree that I have ever been in!! I shop at the Dollar Tree all the time I love the Dollar Tree this particular Dollar Tree has made me not want to go into a Dollar Tree ever again!!!!

Be
Review №77

The manager Reese and employee Bruce went over and beyond to correct the mistake with my coupons. AWESOME customer service!!!

se
Review №78

Friendly staff.clean lots if goodies

El
Review №79

Love coming to my neighborhood dollar tree

ru
Review №80

They are getting better with stocking the shelves.

Ai
Review №81

Ive routinely visited this store since before it became a Dollar Tree back when it was a Deals, every time I visit I notice its no longer bad its worse. Nothing is ever stocked, debris and trash on the floor, food items opened and half eaten, nothing is neat EVER, isles are impassable or cluttered at best. Employees on cellphones, rude or hasten your exit.. I think Ill drive another 10 minutes out of my way from now on and visit other stores in the area. I give up after today. The only cashier had a line down the isle and when the co-worker was notified she screamed at the cashier... as if she couldnt handle the workload (granted said coworker was seen on her cellphone the entire time I was in this store). Just dont waste your time, Ill definitely make a formal complaint after today.

Ni
Review №82

This place is disgusting. The floors are filthy the store isnt stocked theres boxes everywhere and its very cluttered. Theres only one person in the entire store working

Ch
Review №83

Every thing is a dollar easy in out

Cl
Review №84

Cheap quick polite service. Store always cluttered and hard to navigate the floor.

Pe
Review №85

Not bad. Just not for me.

An
Review №86

Got all the cards l needed!!

Jo
Review №87

Its like a mini Wal-mart. They have everything.

Wa
Review №88

Ok for a actual dollar store. Everythings a dollar.

Ka
Review №89

Great greeting card selection.

So
Review №90

Need more open registers.

De
Review №91

Very nice and clean.

Da
Review №92

Sux

Su
Review №93

The cashiers stressed me tf out today chewing gum like they we’re having a chewing contest.

Sh
Review №94

Store was a mess. Pleasant staff.

Ru
Review №95

Store is always dirty shelves nrver stock but always has a truck but the store is nasty all the time but believe it or not the cashiers are the nices people despite how nasty the store is.

vi
Review №96

The store looked a mess inside. Most aisles had items on the floor and the shelves were unmanaged. I thought the store was not opened to customers. Lastly the idea that l had to pay for a cart was an insult.

Co
Review №97

Ok

Co
Review №98

They all have want i need for dollar

Ja
Review №99

The store is clean and the staff has always been friendly to me.

Gl
Review №100

Great as always love the store

Information
34 Photos
100 Comments
3.8 Rating
  • Address:4420 Jonesboro Rd, Forest Park, GA 30297, United States
  • Site:https://dollartree.com/locations/ga/forest-park/4895/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 404-464-2212
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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